Policy for the Collection of Electrical and Electronic Equipment Waste in Accordance with the Environmental Treatment of Electrical and Electronic Equipment and Batteries Law 5772-2012 ("The Law")
Dear customers, upon purchasing a coffee machine or a milk frother offered for sale by the Company, you are entitled to provide us, free of charge, with electrical and electronic equipment waste originating from similar electrical and electronic equipment, regardless of the manufacturer or importer of such equipment. The collected equipment must be of a similar quantity or weight to the product purchased from the Company's website or boutiques (except for hazardous waste equipment and batteries). All, subject to the terms of this policy as detailed below and to the provisions of The Law.
How to Return Electrical and Electronic Equipment Waste
1.For Online or Telephone Sales Center Orders
1.1. When finalizing your order, you may inform the Company of your desire to have your electrical and electronic equipment waste collected upon delivery of the order, by checking the relevant checkbox when ordering a machine, or by including a note for the delivery person when placing an order of a milk frother/Barista (on the website), or by verbally informing our sales representative (by phone), as applicable.
1.2. The electrical and electronic equipment waste will be collected by the delivery person at the time of delivery of the new product, subject to the terms outlined below:
1.3. The old equipment should be ready for removal from its usual location or from the place where the new product will be installed
1.4. The old equipment must be disconnected from electricity, gas, water, furniture or other any other fixed or temporary connections to household infrastructure or other objects prior to removal. No disconnection from the wall or other infrastructure will be performed at the time of removal
1.5. The old equipment must be empty. No waste other than electrical and electronic equipment waste will be removed, including water, milk, coffee, food, or any item that is not part of the old equipment itself.
1.6. The delivery person will not be required to wait for more than a few minutes for the customer to prepare the old equipment for removal.
1.7. Old equipment that may pose a health or safety risk during removal will not be removed.
2. In addition to the option presented above, attached is a link to a list of electronic waste collection points as listed on the Israeli Electronic Recycling Corporation (MAI) website which includes numerous collection points throughout the country, where you can find the nearest one to your home. For location click here.
2. In addition to the option presented above, attached is a link to a list of electronic waste collection points as listed on the Israeli Electronic Recycling Corporation (MAI) website which includes numerous collection points throughout the country, where you can find the nearest one to your home. For location click here.