1. Descale your machine at least once a year for soft water.
Note: for hard water descale twice per year. (If you don’t know what water type you have hard water tends to leave white marks in the water tank).
Order a descaling kit now.
2. Eject your capsules after each use.
3. Frequently change the water tank with fresh drinking water.
4. Regularly empty and clean the capsule container and drip tray.
5. For integrated milk devices, activate the cleaning procedure after each use.
6. Before your first coffee, brew water without capsule by pressing any coffee button.
By doing so, you pre-heat your coffee cup and you rinse the extraction system for better coffee experience.
We recycle all old Nespresso machines. As part of our commitment to the environment we have established a partnership with Ecommunity – a local Social Corporation for the Recycling of Electronic Waste that employs individuals with special needs, aiding them to integrate into society and particularly into the workforce. During this process the machines are dissembled, with the guidance of Nespresso Technical Team, after which every part is recycled according to its consistency (Plastic, Aluminum, etc.). You may find additional information about the project on: www.ecommunity.org.il.
All the Nespresso machines are equipped with a 19-bar pressure pump, which provides the power needed to pierce the film of the capsule and reveal the coffee’s 900 or so different aromas. The shape of the Nespresso capsule has been specially designed to ensure that the pressurised water flows evenly through the ground coffee during extraction. The temperature and flow time are also set to ensure that each precious aroma is expressed.
1. If no coffee flow, please check that:
- the mains supply cord is not trapped between the water tank and the machine.
- the water tank is sufficiently filled and properly positioned.
- your machine is turned on (lights ON).
2. If poor flow, it means you need to descale your machine.
1. Regular and fast blinkings may indicate that the machine is in the descaling mode or the emptying system is activated.
2. Slow and alternate blinkings (every 2 seconds) mean that the machine is in power save mode (stand-by). This mode is activated after 9 minutes of non-use.
To exit mode, press on any coffee button (modification of blinking rhythm). The machine is ready when buttons will stop blinking.
3. Irregular blinking, please call the call center.
The removable water tank on the Citiz models holds 0.7 litres. Backlight indicators detect when the water tank needs refilling (Blue/grey light when full, red light when empty) It is also possible to refill the water tank directly on the machine without removing the tank.