1. Descale your machine at least once a year for soft water.
Note: for hard water descale twice per year. (If you don’t know what water type you have hard water tends to leave white marks in the water tank)
Order a descaling kit now.
2. Eject your capsules after each use.
3. Frequently change the water tank with fresh drinking water.
4. Regularly empty and clean the capsule container and drip tray.
5. For integrated milk devices, activate the cleaning procedure after each use.
6. Before your first coffee, brew water without capsule by pressing any coffee button.
By doing so, you pre-heat your coffee cup and you rinse the extraction system for better coffee experience.
All older Nespresso machines are delivered by us to recycling. As part of sustainability Nespresso has signed a cooperation with Ecommunity - an enterprise dealing with e-waste cycle by people with special needs and thus creating jobs and funding the rehabilitation of this population. We pass the old coffee machines to charities that employ individuals with special needs, there Nespresso's technical team teaches them to dismantle the old coffee machines apart. Each part is transferred for recycling according to its type (plastic, aluminum, electronic cards, etc.). Additional information about the project : www.ecommunity.org.il.
1. If no coffee flow, please check that:
- the mains supply cord is not trapped between the water tank and the machine.
- the water tank is sufficiently filled and properly positioned.
- your machine is turned on (lights ON).
2. If poor flow, it means you need to descale your machine.
All the Nespresso machines are equipped with a 19-bar pressure pump, which provides the power needed to pierce the film of the capsule and reveal the coffee’s 900 or so different aromas. The shape of the Nespresso capsule has been specially designed to ensure that the pressurised water flows evenly through the ground coffee during extraction. The temperature and flow time are also set to ensure that each precious aroma is expressed.