MACHINE ASSISTANCE

Gran Maestria

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User Manuals

  • Gran Maestria 35.5MBEN
Preparing your machine for first use
Cup Heater
Coffee Preparation
Recipes
Emptying Mode
Menu Modes
Descaling Mode
Care & Cleaning
Preparing your machine for first use
  1. Fully insert cup support into upright position, remove maintenance unit and water tank.
  2. Adjust cord length and store excess under machine with cord storage fixation.
  3. Close lever and plug into mains.
  4. Rinse and fill water tank with potable water. Reposition water tank and maintenance unit.
  5. Switch machine on
  6. Lift cup support and place container (min. 0.5 L) under coffee outlet.
  7. Set Lungo button to 5 and press to rinse the machine. Repeat 3 times.
  8. Follow steps in cup heater section to rinse the cup heater before first use.

Step 1 of 8 

Coffee Preparation
  1. Rinse then fill the water tank with potable water.
  2. Reposition water tank.
  3. Close lever and switch machine on.
  4. Lift lever and insert a Nespresso capsule.
  5. Close lever and place cup under coffee outlet.
  6. Cup support can be turned up right to support Macchiato glass.
  7. Turn dial to desired coffee level and press button to start brewing.
  8. The preparation will stop automatically, or press any coffee button to stop the preparation at any time.
  9. Remove cup. Lift and close lever to eject capsule into container.

Step 1 of 9 

Emptying Mode
  1. While in menu mode, set Espresso button to position 3 for emptying.
  2. Remove water tank and lift lever.
  3. Press Lungo button to empty machine (ready when coffee lights stop blinking).
  4. Take cup and place it upside down on cup heater.
  5. Press down on 3 ribs to activate the flow of water and empty the cup heater system.
  6. Hold cup down until machine switches off automatically to indicate end of emptying.

Step 1 of 6 

Descaling Mode
  1. Turn machine off and set Espresso button to 4 and Lungo button to 1.
  2. Open and close the lever to eject the capsule.
  3. Empty drip tray and the used capsule container.
  4. To enter descaling mode press the Espresso button while turning the machine on. Middle light steady orange to confirm descaling mode.
  5. Fill water tank with 2 Nespresso descaling liquid agents and the rest with water.
  6. Place a cup on cup heater and hold down on 3 ribs until driptray is close to full. Empty the drip tray, replace and continue process until middle and right light turn steady. Empty drip tray again and replace.
  7. Place a container (min 1.5 L) below coffee outlet.
  8. Press Lungo button to start descaling coffee outlet. Right light blinks.
  9. A mix of start and stop operations will occur. Do not touch machine during this operation until water tank is empty.
  10. Once done, right light will stop blinking, and left will start to blink. Empty and rinse drip tray, capsule container and water tank, and replace.
  11. Fill up water tank with drinking water
  12. Turn Lungo dial to 2 for rinse mode.
  13. Repeat step 6 one time to rinse the cup heater system. Note: Make sure to rinse cup after to get rid of any descaling residue.
  14. Replace empty container as per step 7 and press Lungo button to rinse coffee outlet.
  15. Once steady lights, empty container and drip tray, and replace.
  16. Machine is now ready for use

Step 1 of 16 

Cup Heater
  1. Ensure maintenance unit is in place, and grid is properly clipped on the base before using cup heater to avoid leakage.
  2. Cup heater is always in ready mode (except during heat up). Take cup and place it upside down on cup heater.
  3. Blinking Lights: heating up (25 sec.).Steady Lights: ready.
  4. A jet of hot water (about 20 ml) heats a standard Nespresso Espresso cup within 5-10 seconds.
  5. Once jet has stopped, remove cup and place it on cup support to start your coffee.

Step 1 of 5 

Recipes
  1. Attach whisk
  2. Pour milk up to desired level indicators depending on recipe.
  3. Place Lid on Aeroccino.
  4. Place Aeroccino on base. NOTE: Aeroccino is always in ready mode.
  5. Light on machine will light up blue or red, depending on which recipe dial is turned to.
  6. Select desired recipe by turning dial to right preparation (see recipes above).
  7. Press the button on the Aeroccino dial
  8. Press the button on the Aeroccino dial

Step 1 of 8 

Menu Modes
  1. To enter menu modes, press and hold the Espresso button while turning the machine on (middle light steady orange).
  2. Set the dials to the required settings.
  3. Once selected, press the Lungo button to confirm (middle light steady to confirm, and blinks orange accordingly to selected number).
  4. Set Espresso dial to: Auto Shut Off - Set Lungo dial to: 1: 9 min, 2: 30 min, 3: 60 min, 4: 2 hrs, 5: 8 hrs
  5. Set Espresso dial to: Water Hardness - Set Lungo dial to: 1: hard, 2: medium, 3: soft
  6. Set Espresso dial to: Reset To Factory Setting - Set Lungo dial to: Simply press the Lungo button to reset to factory setting (power save: 9 min, water hardness level: hard).

Step 1 of 6 

Care & Cleaning
  1. To remove maintenance unit from machine, lift cup support in upright position.
  2. Maintenance unit can be removed in one piece and assembled/disassembled for easy cleaning. Cup heater grill can be removed for cleaning.
  3. Remove Aeroccino from base and take out whisk (no tools required). Remove seal from lid to clean both parts.
  4. With extreme care, rinse and clean the inner part of the jug with a damp and clean cloth.
  5. Once clean, clip back whisk to inner base of jug to avoid loss

Step 1 of 5 

Descaling Mode
First use or after a long period of non-use
Coffee Preparation
Programming the Water Volume
Cleaning
First use or after a long period of non-use
No lights.
The machine has switched off automatically; press ON/OFF button. Check the mains: plug, voltage, fuse.
No coffee, no water.
Check the water tank, if empty, fill with potable water. Press coffee button several times until the coffee/water comes out (may occur on first use, after emptying, a long period of non use).
Coffee is not hot enough.
Preheat cup. Descale the machine if necessary.
Irregular blinking lights on Aeroccino dial when Aeroccino positioned on base
Clean base and bottom of Aeroccino jug.
No lights on Aeroccino dial when Aeroccino positioned on base.
Clean base and bottom of Aeroccino jug.
The lever cannot be closed completely.
Empty the capsule container/Check that there is not a capsule blocked inside the machine.
Leakage or unusual coffee flow.
Check that the water tank is in position. Clean coffee outlet.
Steady middle orange light.
Descaling needed.
No coffee, just water runs out (despite inserted capsule).
In case of problems, call the Nespresso Club.
Machine switches itself off automatically.
To save energy the machine will turn itself off after 9 minutes of non use.

Nespresso Assistance

If you require assistance, contact the Nespresso Club on: 1800 623 033* (toll free from any landline) and receive personalised technical diagnosis and support.

If required, the Nespresso Club offers a full-service Assistance Package which includes complimentary pick up and repair of your machine and its return to your address of choice.

*Loan machines exclude milk frothers or milk devices.

1. Nespresso will pick-up your machine at your preferred address
2. Nespresso will provide you with a loan machine* while yours is being assessed, so you never have to go without your coffee.
3. The machine will be returned back to the pick-up address and all repairs are covered with a six-month warranty.

Machine registration

You can register your machine through the Nespresso website during the account registration process or by going to your account page and adding your machine registration in "My Personal Information"

Register Now

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