Terms and Conditions

How to write a review:
Would you like to give your opinion on one of our machines by writing a review? You can easily place your review through our order page by clicking on the "Reviews" tab. Once you've written your review and placed your review by pressing the "place your review" button, your review will soon appear on our website. Note: to remain representative, the first few reviews will only be displayed when there are four reviews or more per machine.

By submitting your review, you agree to the following terms and conditions:

1. Your review is accurate, up-to-date, reflects your true opinion, and is based on your actual experience with the product. In case of questions or complaints, we kindly ask you to contact our customer service.
2. Always hold privacy of others in mind: never share personal information in your review.
3. Do not violate the rights of others (privacy, intellectual property rights, trademark or copyright).
4. Keep it clean: reviews that contain profanity, misleading, inaccurate, offensive, or insulting words will not be accepted.
5. Use plain language (no SMS language or unusual abbreviations).
6. Stay on topic: spam, chain reactions, commercial / promotional or advertising messages are not accepted.
7. If you received a free product or any other benefit for the testing, mention this explicitly in your review.
8. Do not mention or refer to:
   A. Products of competition
   B. Distribution Channel and shops
   C. Price comparison
   
9. Nespresso staff is not allowed to post reviews, unless the relationship is specifically mentioned in the review. Companies or agencies that are hired by and / or sell Nespresso products, are not allowed to post reviews.
10. The participant shall refrain from any right to royalties for the use of the contents of the review for any purpose, particularly for promotional messages and events, including, without limiting itself to the reproduction, distribution and publication of the contents of the review, as well as their making available to the public under any form and through any medium (paper or electronic, internet, TV, radio, cinema, ...), including customized versions.
11. The right to use the content of the review is granted for the duration of the legal copyright protection without territorial restriction. This right can also be transmitted or transferred under license to third parties and, in particular, and without limiting itself to this, to subsidiaries of Nestle, without any restriction.
12. Nespresso reserves the right to monitor and control the content that you have submitted.
13. Nespresso reserves the right to remove reviews or refuse reviews that do not comply with our terms and conditions.
14. Nespresso reserves the right to modify these terms and conditions at any time.
15. The content on this site does not necessarily reflect Nespresso's opinion or viewpoints. Nespresso is not responsible for content from third parties or other websites.