How to clean your business’ commercial coffee machine

Kitchen hygiene is key in any workplace. Learn how to sanitise and descale your commercial coffee machine, plus tips for regular maintenance.

How often have you gone to use the workplace coffee machine and found it left in a mess; sachets scattered about, the machine’s surfaces dirty, and perhaps even components not functioning properly?

We’ve all been there.

The reality is that the coffee machine may have been left for days, or even weeks, without being cleaned or descaled, and in most cases, that’s only going to lead to below-par coffee.

If the coffee machine is pouring slower than normal or making strange noises, or the coffee has recently taken on a slightly bitter, burnt taste, these are all signs that the machine is in need of a good clean.

In this guide, we explain how to clean a commercial coffee machine, including the tools that are best for the job, and the accessories and services available to help with maintenance.

We start, though, by looking at the differences between cleaning and descaling a coffee machine.

How to clean your Nespresso Professional coffee machine

It’s easy to take the lead on cleaning a commercial coffee machine when you know how. For starters, always follow the instruction prompts on the screen of your machine or the user manual to complete the daily cleaning cycles. But for a quick-touch guide, here are the steps that could make you the office hero.

1. Wipe clean all components

Whether you have an Aguila, Nespresso Momento or Zenius coffee machine, it is advisable to remove parts such as the capsule container, drip tray and cup grids and give them a thorough wipe with a cloth before replacing them.

2. Clean the milk container

With the Aguila and Nespresso Momento machines, you should also remove the milk container from the machine’s fridge, empty it and clean it. Once the container has been removed, make sure to wipe down the milk suction tube and the inner sides of the fridge, as well.

3. Use automatic cleaning modes

Both the Aguila and Nespresso Momento machines include automatic cleaning modes. Add cleaning tablets before starting these modes for optimum results.

4. Rinse through your machine

To ensure all cleaning products have been washed out of the machine, make sure it is given a thorough rinse through. The Aguila and Nespresso Momento machines include automatic rinse settings after a clean.

Where to find more information on cleaning and descaling your Nespresso Professional coffee machine

For further information on cleaning and descaling your machine, visit the Nespresso Professional Machine Assistance page where you’ll find cleaning instructions, video guides and user manuals.

Select your machine type for the user manual and ‘how to’ videos on YouTube.

Watch now: How to descale the Nespresso Momento coffee machine.

What accessories are available?

A host of accessories are available to make cleaning your machine easier.

Among the most important are coffee machine cleaning tablets, which are recommended to be used once at the end of the day. Note, the Aguila and Nespresso Momento machines require different cleaning tablets.

These work to keep your machine in good working order.

If you’re descaling your Nespresso Momento or Zenius coffee machine, the Professional Descaling Kit offers sachets that will help to remove limescale build up in the water containers.

And for the Nespresso Momento machine, an AquaAroma Crema Filter could prove invaluable. This BRITA filter, replaceable every four months, ensures that your machine will deliver exceptional coffee time and again.

Nespresso Professional services

There are several service packages available for Nespresso Professional customers, whether you’ve bought a machine outright or you have a subscription plan.

These packages ensure technical assistance in case of an issue with your machine, ongoing servicing and maintenance support and cover in the case of accidental damage. They also include cleaning and descaling supplies.

Equally, Nespresso’s Customer Care team is always on hand to answer any questions you may have in regards to caring for your machine. You can call them on 0800 466 060.

FAQs

How do I descale my machine?

Please visit the  video assistance page to find cleaning instructions for your coffee machine. You can also refer to the user manual for your machine. If you require further assistance, please call  Nespresso  on 0800 466 060 (toll free) and a customer service representative will be able to guide you through the process.

How often should I descale my machine?

Nespresso Professional machines are designed to be intuitive and alert you when descaling is required. If you have a Zenius machine you will need to turn on the descaling alarm to receive these warnings.

How do I book my machine in for repair?

Our team is available on 0800 466 060 (toll free) to troubleshoot any technical issues over the phone. Should your machine require further servicing (charges may apply), then our team will be able to guide you through your options.

At the time of contacting Nespresso for technical support, please try to locate yourself near your coffee machine and have your serial number to hand. Some problems can be resolved immediately.

My coffee machine is reporting a fault. Where can I get support?

The user manual has helpful hints on resolving common faults. If this does not solve your issue, our team is available seven days per week to troubleshoot your machine. You can also check out the Nespresso Professional Machine Assistance page, where you’ll find manuals, machine guides and ‘how to’ videos.