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Order

Coffee Specialists are available from Monday - Friday: 08:00 - 18:00
Saturday: 08:00 - 16:00
Sunday and Holidays: not available*
6 days per week to advise you on your coffee selection and to ensure easy ordering and convenient delivery, tailored to your needs.

  • ORDER ONLINE

    Discover the entire Nespresso universe and place your orders easily, 24/7

  • EASY ORDER

    Save time by scheduling reccurring orders of your Nespresso coffees

  • Monday - Friday: 08:00 - 18:00
    Saturday: 08:00 - 16:00
    Sunday and Holidays: not available

    6 days per week. An expert available to help you*

*Hotels and Restaurants: 800 41 42 43 (Monday - Friday: 08:00 - 18:00 Saturday: 08:00 - 16:00 Sunday and Holidays: not available) Offices: 801 30 70 08 (Monday - Friday: 08:00 - 18:00 Saturday: 08:00 - 16:00 Sunday and Holidays: not available, the cost of the connection according to the operator's tariff)

  • Easy Order

    Never run out of stock of you favorite Nespresso coffees. Feel serenity with our Easy Ordering service: you schedule your next orders of Nespresso coffees and we deliver them automatically at the address and frequency of your choice.

    • Free delivery: register and enjoy free delivery on orders involving a minimum of: 100 capsules (orders placed via web page) or 300 capsules (orders placed by phone)
    • Automatic shipment: receive your order at the frequency of your choice*
    • No commitment: modify or cancel your easyorder at anytime up to the day of shipment*
    • Easy to manage: manage your order 24/7 online or at 800 41 42 43

    *depending on your contract specifications

Delivery

Order your Nespresso coffee by phone or online, and receive them within one working day, if you order till 18:00.

  • FAST DELIVERY

    Free delivery, within 1 working day*

*Free delivery: 100 capsules (orders placed via www.Nespresso.com/pro) and 300 capsules (orders placed by phone).

After-Sales

Our technical specialists are available to help you using your machine, and if needed, to give you an immediate diagnosis over the phone*.

  • Assistance videos

    Let us guide you through our videos

  • MACHINE CARE

    once a year, we provide a complete on site maintenance, on demand**

  • 48H INTERVENTION

    our technicians can provide on site assistance within 2 working days**

  • Machine loan

    substitute machine during servicing**

*Hotels and Restaurants: 800 41 42 43 (free number, Monday - Friday: 08:00 - 18:00 Saturday: 08:00 - 16:00 Sunday and Holidays: not available) Offices: 801 30 70 08 (Monday - Friday: 08:00 - 18:00 Saturday: 08:00 - 16:00 Sunday and Holidays: not available, the cost of the connection according to the operator's tariff)
**Those services may be charged, please contact your commercial agent for further information.

Recycling

Nespresso commits to become actor of a sustainable coffee economy, from coffee production to capsules recycling.

Since its creation, Nespresso made the choice of aluminium, because it is the ideal material to protect the aromas of its coffees. Moreover, it presents the advantage of being 100% recyclable.

  • Sustainability

    Discover the engagements of Nespresso

  • Recycling

    Discover our solutions to recycle your capsules

Other Services

Nespresso offers a complete range of dedicated services for you to savor your coffee in the best conditions, even during your events: open days, seminars, conferences...

  • SET UP

    Installation and demonstration of your new machine*

  • BORROW A MACHINE

    we are happy to loan you an extra machine for special events*

*Those services may be charged, please contact your commercial agent for further information.

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