You must confirm which Nespresso machine system (Original Or Vertuo) you have purchased.

To enjoy your offer, you must provide the following information:
• Machine serial number
• Purchase Date
• Nespresso partner where the machine was purchased
• Proof of purchase
• Your personal data in order to process the offer and coffee order, if applicable.

To enjoy your offer, you must provide the following information:
• Machine serial number
• Purchase Date
• Nespresso partner where the machine was purchased
• Proof of purchase
• Your personal data to process the offer and coffee order, if applicable.
You should wait the arrival of your new machine to have all the necessary information.

The machine serial number can be found at the bottom of the machine or on the sticker on the leak grid. The number consists of 19 characters.

You can only pay by credit card during the order registration.

You will benefit from free deliveries in our standard delivery method on all orders registered to take advantage of these promotions.
After receiving the confirmation email about your registration, you will receive your coffee order within 1 to 2 working days* at the delivery address you have set.
*Orders placed before 8pm, from monday to friday (except national holidays), from 9am till 6pm.
*Except Madeira (next working day delivery for orders made until 4.30pm; after 4.30pm, delivery in 2 to 4 working days) and Azores (delivery in 3 to 6 working days).

We cannot guarantee any changes or cancellations after the order has been submitted. Our distribution centers proceed, as soon as possible, with the preparation and shipping of orders to ensure our guarantee of delivery in one business day. Contact us as soon as possible by calling 800 260 260 (free toll number) to request any changes regarding your order.