Effective from: 11.10.2018
Version 3: 13 February 2023

 

SCOPE OF THIS NOTICE

Please read this privacy notice (“Notice”) carefully to understand our policies and practices regarding your Personal Data and how we will treat it.

This Notice explains how Personal Data is collected, used and disclosed by the Nespresso entities, as described in the Data Controllers and Contact Section (Section 11) ("Nespresso", "we", "new"). In Romania, Nespresso is a unit/division without legal personality within Nestlé Romania SRL and all provisions of this “Information” must be read and interpreted accordingly. This Notice also tells you how you can access and update your Personal Data and how you can make certain choices about how your Personal Data is used.

This Notice covers both our online and offline data collection activities, including Personal Data that We collect through our various channels such as websites, applications, third party social networks, Customer Relationship Centers, Boutiques, points of sales and events. Please note that We combine Personal Data that We collect via one method (e.g. a Nespresso website) with Personal Data that We collect via another method (e.g. a Nespresso offline event). As part of this, We combine Personal Data that were originally collected by different Nespresso entities. Please see Section 8 for further information on how to object to this.

If you fail to provide necessary Personal Data to us (We will indicate to you when this is the case, for example, by making this information clear in our registration forms), We may not be able to provide you with our goods and/or services. This Notice can change from time to time (see Section 10).

 

This Notice provides important information in the following areas:

1. SOURCES OF PERSONAL DATA
2. PERSONAL DATA THAT WE COLLECT ABOUT YOU AND HOW WE COLLECT IT
3. COOKIES/SIMILAR TECHNOLOGIES, LOG FILES AND WEB BEACONS
4. USES MADE OF YOUR PERSONAL DATA
5. DISCLOSURE OF YOUR PERSONAL DATA
6. RETENTION OF PERSONAL DATA
7. STORAGE AND/OR TRANSFER OF YOUR PERSONAL DATA
8. ACCESS TO YOUR PERSONAL DATA
9. YOUR CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR PERSONAL DATA
10. CHANGES TO OUR NOTICE
11. DATA CONTROLLERS & CONTACT

 

1. SOURCES OF PERSONAL DATA

 

This Notice applies to Personal Data that We collect from or about you, through the methods described below (see Section 2), from the following sources:

Nespresso websites. Consumer-directed websites operated by or for Nespresso, including sites that We operate under our own domains/URLs and mini-sites that We run on third party social networks such as Facebook (“Websites”).

Nespresso mobile sites/apps. Consumer-directed mobile sites or applications operated by or for Nespresso, such as smartphone apps.

E-mail, text and other electronic messages. Electronic communications between you and Nespresso.

Nespresso CRC. Calls to our Customer Relationship Centers (“CRC”).

Nespresso Boutiques and Nespresso points of sales. Stores managed by Nespresso.

Offline registration forms. Printed registration and similar forms that we collect via, for example, postal mail, in-store demos, contests and other promotions, or events.

Points of Sales. Demonstrators present in physical third party stores to assist you with the registering of your machine and coffee ordering.

Interactions related to advertising. Interactions with our advertising messages (eg, if you interact with one of our advertising messages on a third-party website, we may receive information about such interaction).

Data from other sources. Third party social networks (e.g. such as Facebook, Google) or market researches (if feedback not provided on an anonymous basis).

Telemetry Data. We may collect certain data captured by Nespresso coffee machines that are connected to wifi. Examples include the machine Serial Number, machine alerts or errors, and the type of coffees prepared by consumers, with the respective date and time.

 

2. PERSONAL DATA THAT WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

 

Depending on how you interact with Nespresso (online, offline, over the phone, etc.), We collect various types of information from you, as described below

Personal contact information. This includes any information you provide to Us that would allow Us to contact you, such as your name, postal address, e-mail address, social network details, or phone number.

Account login information. Any information that is required to give you access to your specific account profile. Examples include your login ID/email address, screen name, password in unrecoverable form, and/or security question and answer.

Demographic information & interests. Any information that describes your demographic or behavioural characteristics. Examples include your date of birth, age or age range, gender, geographic location (e.g. postcode/zip code), favorite products, hobbies and interests, and household or lifestyle information.

Technical information about computer/mobile device. Any information about the computer system or other technological device that you use to access one of our Websites or apps, such as the Internet protocol (IP) address used to connect your computer or device to the Internet, operating system type, and web browser type and version. If you access a Nespresso website or app via a mobile device such as a smartphone, the collected information will also include, where permitted, your phone’s unique device ID, advertising ID, geo-location, and other similar mobile device data.

Websites/communication usage information. As you navigate through and interact with our Websites or newsletters, We use automatic data collection technologies to collect certain information about your actions. This includes information such as which links you click on, which pages or content you view and for how long, and other similar information and statistics about your interactions, such as content response times, download errors and length of visits to certain pages. This information is captured using automated technologies such as cookies (browser cookies, flash cookies) and web beacons, and is collected using third party tracking. You have the right to object to the use of such technologies, for further details please see Section 3.

Market research & consumer feedback. This includes information that you voluntarily share with Us about your experience of using our products and services.

Consumer-generated content. This refers to any content that you create and then share with Us on third party social networks or by uploading it to one of our Websites or apps, including the use of third party social network apps such as Facebook. Examples include photos, videos, personal stories, or other similar media or content, and posts or private messages you can leave on Nespresso social media pages. Where permitted, We collect and publish consumer-generated content in connection with a variety of activities, including contests and other promotions, website community features, consumer engagement, and third party social networking.

Third party social network information. This refers to any information that you share publicly on a third party social network or information that is part of your profile on a third party social network (such as Facebook) and that you allow the third party social network to share with Us. Examples include your basic account information (e.g. name, email address, gender, birthday, current city, profile picture, user ID, list of friends, etc.) and any other additional information or activities that you permit the third party social network to share. We receive your third party social network profile information (or parts of it) every time you download or interact with a Nespresso web application on a third party social network such as Facebook, every time you use a social networking feature that is integrated within a Nespresso site (such as Facebook Connect) or every time you interact with Us through a third party social network. To learn more about how your information from a third party social network is obtained by Nespresso, or to opt-out of sharing such social network information, please visit the website of the relevant third party social network.

 

Payment and Financial information. Any information that We need in order to fulfil an order, or that you use to make a purchase, such as your debit or credit card details (cardholder name, card number, expiration date, etc.) or other forms of payment (if such are made available). In any case, We or our payment processing provider(s) handle payment and financial information in a manner compliant with applicable laws, regulations and security standards such as PCI DSS.

Calls to CRC. Communications with a CRC will be recorded or listened into, in accordance with applicable laws, for local operational needs (e.g. for quality or training purposes). Payment card details are not recorded. Where required by law, you will be informed about such recording at the beginning of your call.

E-mail. We analyse your interactions with our content (e.g. click through, opening of e-mail) to provide you with personalized information based on your interests and preferences.

Sensitive personal data. We do not seek to collect or otherwise process sensitive personal data in the normal course of our business. Where it becomes necessary to process your sensitive personal data for any reason, we will rely on your express consent for any processing that is voluntary (eg for marketing purposes). Where we process sensitive personal data for other purposes, we rely on the following legal grounds: (i) crime detection and prevention (including fraud prevention); and (ii) compliance with applicable law (eg, compliance with our diversity reporting requirements; we will seek your consent for this purpose and refusal to provide us with this data may result in us being unable to respond to your request.

Children's personal data. We do not knowingly solicit or collect personal data from children under the age of 16. If we discover that we have inadvertently collected personal data from a child under the age of 16, we will promptly delete the personal data personal data of the respective child from our records.

 

3. COOKIES/SIMILAR TECHNOLOGIES, LOG FILES AND WEB BEACONS

 

Cookies/Similar Technologies. Please see our Cookie Notice to learn how you can manage your cookie settings and for detailed information on the cookies We use and the purposes for which We use them.

Log Files. We collect information in the form of log files that record website activity and gather statistics about your browsing habits. These entries are generated automatically, and help Us to troubleshoot errors, improve performance and maintain the security of our Websites.

Web Beacons. Web beacons (also known as “web bugs”) are small strings of code that deliver a graphic image on a web page or in an email for the purpose of transferring data back to Us. The information collected via web beacons will include information such as IP Address, as well as information about how you respond to an email campaign (e.g. at what time the email was opened, which links you click on in the email, etc.). We will use web beacons on our Websites or include them in e-mails that We send to you. We use web beacon information for a variety of purposes, including but not limited to, site traffic reporting, unique visitor counts, advertising, email auditing and reporting, and personalisation.

 

4. USES MADE OF YOUR PERSONAL DATA

 

The following paragraphs describe the various purposes for which We collect and use your Personal Data, and the different types of Personal Data that are collected for each purpose.

Please note that not all of the uses below will be relevant to every individual.

What we use your personal data for	Our reasons	Our legitimate interests
Customer service. We use your Personal Data for the purposes of improving customer services, including to answer your questions. This usually involves the use of certain personal contact information and information about why you are making the request (for example, order status, technical issues, product questions/complaints submitted through our communication channels or social media, general questions etc.).	Fulfilling contractual obligations   Legal obligations   Our legitimate interests	Improving and developing new products and services   Being more efficient
Contests, marketing and other promotions. With your consent, we use your personal data to provide you with information about goods or services (eg marketing communications or campaigns, promotions). This may be done through means such as email, advertisements, SMS, telephone calls and mailings, to the extent permitted by applicable law. Some of our campaigns and promotions are carried out on the websites and/or social networks of third parties. This use of personal data is voluntary, which means that you can object (or withdraw consent) to the processing of personal data for these purposes. For detailed information on how you can change your marketing communications preferences, please read Sections 8 and 9 below. For more information about our contests and other promotions, see the official rules or details displayed for each contest/promotion.	With your consent (where required)   Legal obligations   Our legitimate interests	Working out which of our products and services may interest you and telling you about them   Defining types of customers for new products or services
Third-Party Social Networks. We use your personal data when you interact with social media features, such as the "Like" function, to provide you with advertisements and to communicate with you on social media. You can learn more about how these features work, the profile data we collect about you, and how you can change your settings by reading the respective social network's privacy notices. We use your personal data to tailor and deliver communications to you, including through social media, based on your interests and your interactions with our products and services. Your personal data may be shared with other parties, such as our partners / service providers (eg Facebook, Google), for the purpose of communicating advertising messages.	With your consent (where required)   Our legitimate interests	Working out which of our products and services may interest you and telling you about them   Defining types of customers for new products or services
Personalisation (offline and online). With your consent (where required), We use your Personal Data (i) to analyse your preferences and habits, (ii) to anticipate your needs based on our analysis of your profile, (iii) to improve and personalise your experience on our Websites and apps; (iv) to ensure that content from our Websites/apps is optimised for you and for your computer or device; (v) to provide you with targeted advertising and content, and (vi) to allow you to participate in interactive features, when you choose to do so. For example, We remember your login ID/email address or screen name so that you can quickly login the next time you visit our site or so that you can easily retrieve the items you previously placed in your shopping cart. Based on this type of information, and with your consent (where required), We also show you specific Nespresso content or promotions that are tailored to your interests. The use of your Personal Data is voluntary, which means that you can oppose the processing of your Personal Data for this purpose. For detailed information on how to opt-out please refer to Section 8 below.	With your consent (where required)   Our legitimate interests
·        In case you are an unregistered or an unauthenticated user, we will save information about your shopping bag, your email address and provided identification data, to enhance the purchase of the products in which you have expressed an interest. In case you are an unregistered or an unauthenticated user, we will save information about your shopping bag, your email address and provided identification data, to enhance the purchase of the products in which you have expressed an interest. Please see the SaleCycle Service Privacy Notice for more details regarding the cookies used by SaleCycle on Nespresso website.	With your consent (where required)   Our legitimate interests	Determining the products and services that may interest you and informing you.
·	To understand the types of products that interest you in order to display and recommend your relevant ones, in order to improve your shopping experience on our website.	Determining the products and services that may interest you and informing you.
Order fulfillment. We use your Personal Data to process and ship your orders, inform you about the status of your orders, correct addresses and conduct identity verification and other fraud detection activities. This involves the use of certain Personal Data and payment information.   Other general purposes (e.g. internal or market research, analytic, security) . In accordance with applicable laws, We use your Personal Data for other general business purposes, such as conducting internal or market research and measuring the effectiveness of advertising campaigns. We reserve the right, should you have Member accounts, toreconcile those accounts into one single account. We also use your Personal Data to ensure our security. We may also use your personal data for the purpose of documenting the fulfillment of Nestlé staff's service obligations in accordance with Nestlé Group policy (for example, recording in our systems the expenses incurred by Nestlé staff in business meetings organized by us with external partners/potential partners).	Fulfilling contractual obligations   With your consent (where required)   Legal obligations   Our legitimate interests	Improving and developing new products and services   Being more efficient Protect our assets and staff
Legal reasons or mergers/acquisitions. If Nespresso or the company's assets are acquired/merged with another company, including as a result of bankruptcy, we will share your personal data with any of our legal successors. We will also disclose personal data to third parties (i) if required by applicable law, (ii) in response to legal action, (iii) in response to a request from a competent government agency, (iv) to protect our rights , privacy, security or property, or the public, or (v) to enforce the terms of any contract or terms on our website.	Legal obligations   Our legitimate interests	Compliance with legal obligations   Protecting our assets and personnel
Safety, security and protection. We ensure the guarding and protection of goods and people within our premises, by implementing a video surveillance system (CCTV) and by means of visitor registers.	Legal obligations   Our legitimate interests	Compliance with legal obligations   Protecting our assets and personnel

 

5. DISCLOSURE OF YOUR PERSONAL DATA

 

In addition to the Nespresso/Nestlé entities or ad-hoc in-country partners (in charge of Nespresso operations) mentioned in the data controllers & contact section (see Section 11), We share you Personal Data with the following types of third party organisation:

Service providers. These are external companies that We use to help Us run our business (e.g. order fulfilment, payment processing, fraud detection and identity verification, website operation, market research companies, support services, promotions, website development, data analysis, CRC, etc.). Service providers, and their selected staff, are only allowed to access and use your Personal Data on Our behalf for the specific tasks that they’ve been requested to carry out, based on our instructions, and are required to keep your Personal Data confidential and secure. Where required by applicable law, you can obtain a list of the providers processing your Personal Data (see Section 11 to contact Us).

Credit reporting agencies/debt collectors. To the extent permitted by applicable law, credit reporting agencies and debt collectors are external companies that We use to help Us to verify your creditworthiness (in particular for orders with invoice) or to collect outstanding invoices.

Third party companies using Personal Data for their own marketing purposes. Except in situations where you have given your consent, We do not license or sell your Personal Data to third party companies for their own marketing purposes. Their identity will be disclosed at the time your consent is sought.

For example, we may share with Meta Platforms Ireland Limited (“Meta”) certain data about the actions you take on our Websites, such as your visits to our Websites, your interactions on our Websites , the use of Facebook Connect and information collected through cookies or similar technologies, including the Facebook pixel. This allows us to measure the effectiveness of our ads, improve our marketing practices, and help us deliver more relevant ads to you and people like you (including on social media like Facebook). For this processing of personal data, Nestlé and Meta have the status of associated operators. Specifically for this processing, Nestlé and Facebook are subject to this Agreement (https://www.facebook.com/legal/controller_addendum) which determines the responsibilities of each party regarding the joint processing of personal data. Under this Agreement, we are required to provide you with this information, but you must contact Meta if you wish to exercise your specific data processing and data protection rights guaranteed by applicable law. More information, including how Meta allows you to exercise these rights and the subsequent processing of your personal data by Meta as an independent data controller, can be found in Meta's Data Processing Policy, which is accessible at https://www.facebook.com/about/privacy.

Third party recipients using Personal Data for legal reasons or due to merger/acquisition. We will disclose your Personal Data to third parties for legal reasons or in the context of an acquisition or a merger (see Section 4 for details).

 

6. RETENTION OF YOUR PERSONAL DATA

 

Nespresso takes all necessary measures to ensure that your personal data is processed only for the minimum period necessary for the purposes set out in this Notice. The criteria for determining the retention period of your personal data are:

1. Nestlé will keep copies of your personal data in an identifiable form only for as long as:
2. maintain an ongoing relationship with you (for example, where you are on our mailing list and have not unsubscribed);
3. your personal data is necessary in relation to the purposes set out in this Notice and we have a valid legal basis;
4. the duration of: (i) any applicable limitation period (ie any period during which a person could bring legal action against us) and (ii) a further 6 (six) months after the end of the applicable limitation period (such that to be able to identify any personal data of a person who may make a complaint at the end of the applicable term);

and

1. in addition, if relevant legal action is brought, we may continue to process your personal data for such additional time as is necessary in relation to that claim/action.

During the periods referred to in points b) (i) and b) (ii) above, we will restrict the processing of your personal data to the activity of keeping or maintaining the security of such data, unless the data needs to be reviewed in connection with any claim or any other obligation under applicable law.

After the periods specified in points a), b) and c) above, to the extent applicable, we will proceed to: (i) delete or permanently destroy the relevant personal data or (ii) anonymize the personal data personally relevant.

 

 

7. DISCLOSURE, STORAGE AND/OR TRANSFER OF YOUR PERSONAL DATA

 

We use a variety of reasonable measures (described below) to keep your Personal Data confidential and secure. Please note, however, that these protections do not apply to information you choose to share in public areas such as third party social networks.

People who can access your Personal Data. Your Personal Data will be processed by our authorised staff or agents, on a need to know basis, depending on the specific purposes for which your Personal Data have been collected (e.g. our staff in charge of customer care matters will have access to your customer record).

Measures taken in operating environments. We store your Personal Data in operating environments that use reasonable security measures to prevent unauthorised access. We follow reasonable standards to protect Personal Data. The transmission of information via the Internet is, unfortunately, not completely secure and although We will do our best to protect your Personal Data, We cannot guarantee the security of the data during transmission through our Websites/apps.

Measures We expect you to take. It is important that you also play a role in keeping your Personal Data safe and secure. When signing up for an online account, please be sure to choose an account password that would be difficult for others to guess and never reveal your password to anyone else. You are responsible for keeping this password confidential and for any use of your account. If you use a shared or public computer, never choose to have your login ID/email address or password remembered and make sure to log out of your account every time you leave the computer. You should also make use of any privacy settings or controls We provide you in our Website/app.

Transfer of your Personal Data. The storage as well as the processing of your Personal Data as described above require that your Personal Data are ultimately transferred/transmitted to, and/or stored at, a destination outside of your country of residence, notably Switzerland and Luxembourg. We will also transfer your Personal Data to countries outside the European Economic Area (“EEA”) (e.g. other Nespresso/Nestlé entities or ad-hoc in-country partners) including to countries which have different data protection standards to those which apply in the EEA. We (i) have put in place European Commission approved standard contractual clauses to protect your Personal Data (and you have a right to ask Us for a copy of these clauses(by contacting Us as set out below) and/or (ii) will rely on your consent (where permitted by law).

 

8. ACCESS TO YOUR PERSONAL DATA

 

Access to Personal Data. Where provided by law, you, your successors, representatives and/or proxies have the right to access, review and request a physical or electronic copy of information held about you. You also have the right to request information on the source of your Personal Data.

These rights can be exercised by sending us an e-mail to DataProtection@ro.nestle.com and Nespresso.Romania@Nespresso.com or writing to us at S.C. Nestlé Romania SRL - Nespresso Division, George Constantinescu St. 3A, 7th floor, District 2 Bucharest, Romania, attaching a copy of your ID or equivalent details (where requested by Us and permitted by law). If the request is submitted by a person other than yourself, without providing evidence that the request is legitimately made on your behalf, the request will be rejected.

Please note that any identification information provided to Us will only be processed in accordance with, and to the extent permitted by applicable laws.

Additional rights (e.g. modification, deletion of Personal Data). Where provided by law, you, your successors, representatives and/or proxies can (i) request deletion, the portability, correction or revision of your Personal Data; (ii) oppose the data processing; (iii) limit the use and disclosure of your Personal Data; and (iv) revoke consent to any of our data processing activities.

Please note that, in certain circumstances, We will not be able to delete your Personal Data without also deleting your user account. We may be required to retain some of your Personal Data after you have requested deletion, to satisfy our legal or contractual obligations. Applicable laws may also permit us to retain some of your Personal Data to satisfy our business needs. Where available, our Websites have a dedicated feature through which you can review and edit the Personal Data that you have provided. Please note that We require our registered consumers to verify their identity (e.g. login ID/email address, password) before they can access or make changes to their account information. This helps prevent unauthorized access to your account.

If you want to delete your account created on the Nespresso website/app, please contact us (see Section 11). After we receive your request, we will take all steps to delete your account. Due to Nespresso's internal policies and technological constraints, we inform you that your account will be deleted within a maximum of 30 days. Please note that deleting your account is permanent and the loss of data is irreversible

We hope we can respond to your requests about how we process personal data. However, if you have unresolved complaints, you have the right to address the competent authorities in the field of data protection, namely the National Supervisory Authority for Personal Data (ANSPDCP), at the address anspdcp@dataprotection.ro or at the address in Bucharest, sector 1, B-dul G-ral. Gheorghe Magheru 28-30, and the right to address you to the competent courts.

 

9. YOUR CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR PERSONAL DATA

 

We strive to provide you with choices regarding the Personal Data that you provide to Us. The following mechanisms give you the following control over your Personal Data:

Cookies/Similar Technologies. You manage your consent via (i) our consent management solution or (ii) your browser to refuse all or some cookies/similar technologies, or to alert you when they are used. Please see Section 3 above.

Advertising, marketing and promotions. If you wish to have your Personal Data used by Nespresso to promote its products or services, you can indicate so through the relevant tickbox(es) located on the registration form or by answering the question(s) presented by our Trade demonstrators, CRC or boutique representatives. If you decide that you no longer wish to receive such communications, you can subsequently unsubscribe from receiving marketing-related communications at any time, by following the instructions provided in each such communication. To opt-out of marketing communications sent by any medium, including third party social networks, you can opt-out at any time by logging into the Websites/apps or third party social networks and adjusting your user preferences in your account profile by unchecking the relevant boxes or by calling our CRC. Please note that, even if you opt-out from receiving marketing communications, you will still receive administrative communications from Us, such as order or other transaction confirmations, notifications about your account activities (e.g. account confirmations, password changes, etc.), and other important non marketing related announcements.

Personalization (offline and online). Where required by law, if you wish to have your Personal Data used by Nespresso to provide you with a personalized experience/targeted advertising & content, you can indicate so through the relevant tickbox(es) located on the registration form or by answering the question(s) presented by our Trade demonstrators, CRC or boutique representatives. If you decide that you no longer wish to benefit from this, you can opt-out at any time by logging into the Websites/apps and adjusting your user preferences in your account profile by unchecking the relevant boxes or by calling our CRC.

Interest Based Advertising. We partner with ad networks and other ad serving providers (“Advertising Providers”) that serve advertising on behalf of Us and other non-affiliated companies on the Internet. Some of those advertisements are tailored to your interests based on information collected on Nespresso sites or on non-affiliated websites over time. You can visit www.aboutads.info/choices to learn more about this type of advertising, as well as about how to opt-out of interest-based advertising practices from companies that participate in the Digital Advertising Alliance’s (“DAA”) self-regulatory program. Additionally, you can opt-out of this type of advertising in mobile applications from companies that participate in the DAA’s AppChoices app by downloading the app from the iOS or Android app store. You can also stop the collection of precise location data from a mobile device by accessing your device location service settings.

 

10. CHANGES TO OUR NOTICE

 

If We change the way We handle your Personal Data, We will update this Notice. We reserve the right to make changes to our practices and this Notice at any time, please check back frequently to see any updates or changes to our Notice.

 

11. DATA CONTROLLERS & CONTACT

 

To ask questions or make comments on this Notice and our privacy practices or to make a complaint about our compliance with applicable privacy laws, please contact Us at address S.C. Nestlé Romania SRL - Nespresso Division, George Constantinescu St. 3A, 7th floor, District 2 Bucharest, Romania or email to DataProtection@ro.nestle.com and Nespresso.Romania@Nespresso.com or call our CRC on 0 800 008 300 (toll free number).

 

You can also contact our Data Protection Officer through email at DataProtection@ro.nestle.com or post mail to Nestlé România S.R.L., 3 George Constantinescu street, entrance A, level 7, district 2, Bucharest.

We will acknowledge and investigate any complaint about the way We manage Personal Data (including a complaint that We have breached your rights under applicable privacy laws).

 

Data controllers	Responsible for
Nestlé Nespresso SA (Nestlé Nespresso Ltd) Chaussée de la Guinguette 10, 1800 Vevey, Switzerland	All activities
In addition, all the following Nespresso/Nestlé entities or ad-hoc in-country partners.
Nestlé România S.R.L.   Headquarters: 3 George Constantinescu street, entrance A, level 7, district 2, Bucharest Postal code: 020339 Registration number (CUI): 8184502 Fiscal registration number (CIF): RO8184502 Social capital: 132.906.800 RON   Nespresso Headquarter, George Constantinescu St. 3A, 7th floor, District 2 Bucharest, Romania   Phone: 0 800 008 300 Fax: 0 800 008 400 E-mail: Nespresso.Romania@Nespresso.com and DataProtection@ro.nestle.com	All activities from Romania
Sift Science, Inc.	Detect and prevent fraudulent activity on your account in real time. Information shared with Sift is treated by Sift in accordance with its Privacy Policy, available at https://sift.com/service-privacy

 

1. Acceptance and Modification of the Terms of Use

1.1 Your access and use of the websites (the “Websites”) of Nestlé Nespresso S.A. (“Nespresso”), which includes Nespresso’s affiliated companies, are governed by the present terms of use (the “Terms of Use”). By accessing, browsing and using our Websites you acknowledge that you have read, understood and accepted, without reserve, these Terms of Use, as modified from time to time by us.

1.2 If we decide to modify our Terms of Use, we will post a new dated version on our Websites. Therefore, we invite you to consult these Terms of Use from time to time in order to familiarise yourself with any changes.

2. Copyright and Intellectual Property

2.1 The content of our Websites and namely but not exclusively the texts, marks, logos, diagrams, photographs, videos, sounds, music, layout, designs, know-how, technologies, products, and processes are the property of Nespresso or its affiliated companies or are used with the authorisation of the owners, and accordingly are protected by copyright, trademarks, patents and all other intellectual or industrial property rights which exist under applicable law.

2.2 Except as provided in Section 3 hereinafter, nothing contained on our Websites shall be interpreted or construed as granting you a license or a right to use any such content of our Websites.

Pictures shown are for illustration purpose only.

3. Use of the Websites

3.1 You may download, display or print the content of our Websites solely for personal, non-commercial use, thereby retaining and reproducing each and every copyright notice or other proprietary rights notice contained in any information or other material you download. Any other use, including the reproduction, modification, distribution, transmission, or broadcast of the content of the Websites, in whole or in part and by any means, is strictly prohibited, except upon prior written consent of Nespresso.

3.2 Nespresso neither warrants nor represents that your use of any content displayed on its Websites will not infringe rights of third parties.

4. Information Deemed Non-Confidential

4.1 Any personally identifying data and information that you may send via the Internet to our Websites are protected and treated according to our Privacy Policy (link). Nespresso invites you to read such Privacy Policy carefully before providing us with any such personally identifying data and information.

4.2 Any other information or material communicated to Nespresso through the Internet, by electronic mail or otherwise, including any data, questions, comments, suggestions, ideas, graphics or the like, are and will be treated as non-confidential and non-proprietary. Anything you transmit or post becomes the property of Nespresso and may be freely used for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Specifically, Nespresso is free to use any ideas, concepts, know-how, or techniques contained in any such communication you send to the Websites for any purpose whatsoever, including, but not limited to, developing, manufacturing, advertising and marketing products using such information. Any such use is without compensation to those providing the information, nor anyone else.

4.3 By submitting information, you are warranting that you own the material/content submitted, that it is not defamatory, and that Nespresso’s use will not violate any third party’s rights. Nespresso is under no obligation to use the information provided.

5. Disclaimer of Warranties

5.1 WITHOUT PREJUDICE TO SECTION 6 HEREINAFTER, ANY MATERIAL, INFORMATION AND ALL THAT YOU FIND ON THE WEBSITES ARE FURNISHED TO YOU “AS IS”, IN FUNCTION OF THEIR AVAILABILITY, AND WITHOUT GUARANTY OF ANY SORT, EXPRESS OR IMPLIED, INCLUDING, AMONG OTHERS, THE IMPLIED WARRANTY OF MERCHANTABILITY, OR FITNESS FOR ANY PARTICULAR PURPOSE.

5.2 Nespresso DOES NOT GUARANTEE THAT ITS WEBSITES OR THEIR CONTENT WILL CORRESPOND TO YOUR EXPECTATIONS, WILL NOT BE INTERRUPTED, TIMELY, SECURE AND FREE OF ERROR.

5.3 SOME JURISDICTION MAY NOT ALLOW CERTAIN LIMITATIONS OF WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

5.4 Any advise or information, be it oral or written, obtained from Nespresso or during the use of services made available on the Sites, shall not give rise to any guarantees which are not expressly provided for in the present Terms of Use.

6. Limitation of Liability

6.1 You access, use, browse and navigate on our Websites at your own risk and peril.

6.2 YOU RECOGNISE AND ACCEPT THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE REGULATIONS, NEITHER Nespresso, ANY OF ITS AFFILIATED COMPANIES, NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THE WEBSITES, MAY BE HELD LIABLE FOR ANY DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES, ANY INJURY TO REPUTATION, COSTS, LOSSES, DECREASE IN TURNOVER OR PROFITS OR LIABILITIES OF ANY NATURE WHATSOEVER (EVEN IF THE ADVENT OF SUCH DAMAGE WAS KNOWN OR COULD HAVE BEEN KNOWN BY Nespresso), CAPABLE OF ARISING FROM YOUR ACCESS TO, OR USE OF, OR ON THE CONTRARY THE IMPOSSIBILITY TO USE, THE WEBSITES OR THEIR CONTENT.

6.3 ALL MATERIALS WHICH ARE DOWNLOADED OR OBTAINED BY ANY OTHER MANNER DURING THE USE OF OUR WEBSITES ARE AT YOUR OWN RISK AND PERIL. Nespresso assumes no liability for any damage or virus which could affect your computer equipment or other property by reason of your access to, use or downloading of any material from its Websites or for any illegal intrusion or intervention in the IT systems.

6.4 Nespresso reserves the right to interrupt or discontinue any or all of the functionality of its Websites. Nespresso accepts no responsibility or liability whatsoever for any interruption or discontinuance of any or all functionality of its Websites resulting from actions or omissions of Nespresso or any third party.

7. Change of Information

The content of our Websites may contain inaccuracies or errors. Nespresso reserves the right to make changes, corrections and/or improvements to such content any time without prior notice but does not assume any responsibility to do so.

8. Availability of Products / Services

Our Websites may contain information on Nespresso’s worldwide products and services, not all of which are available in every location. A reference to a Nespresso product or service on the Websites does not imply that such product or service is or will be available at your location.

9. Links

9.1 As a service to our visitors, our Websites may contain hypertext links leading to other websites that are not operated or controlled by Nespresso. Nespresso shall not be considered as responsible for these sites and declines all responsibility and liability in relation to their content, legality, accuracy or functions.

9.2 The creation of any hyperlink to our Websites is prohibited without prior written consent of Nespresso.

10. Miscellaneous

10.1 The present Terms of Use embody the entire agreement concluded between Nespresso and yourself concerning the access and the use of the Websites and their content. Any other terms or conditions issued by Nespresso and governing its relations with you, in particular relating to any service or purchase of product, shall supplement the Terms of Use; in the event of any inconsistency between them, the other terms or conditions shall prevail over these Terms of Use.

10.2 The fact that Nespresso tolerates a violation by yourself of one of the obligations set out in the Terms of Use, or does not enforce a right attributed to it thereunder or under the law shall not be construed as a waiver by it to invoke and enforce its rights.

10.3 In the event that any provision of the Terms of Use is considered to be illegal by law or regulation, existing or future, or by a court ruling, then such provision shall be considered as stricken, all other provisions of the Terms of Use maintaining full force and effect between yourself and Nespresso.

10.4 The headings of the provisions of the Terms of Use are for convenience alone and shall not alter or modify the terms and conditions in any manner.

Nestlé Nespresso S.A.
11/2005
© 2003 Nestlé Nespresso S.A. All rights reserved.

 

 

 

 

 

 

 

NESTLE ROMANIA S.R.L.
Registered office: Str. George Constantinescu, no 3, scara A, etaj 7, Sector 2, Bucharest
Postcode: 020339
Trade Register: J40/10813/2010
Tax Reference Number (CUI): 8184502
Tax Identification Number (CIF): RO8184502
Share capital: RON 132,906,800
Phone: 0800 008 300
E-mail: Nespresso.Romania@Nespresso.com

These General Terms and Conditions of Sale establish the basis on which Nestle România S.R.L., the Nespresso division ("Nespresso") sells products through our website ("General Conditions of Sale").

Within the below General Conditions of Sale, the terms "we", "our", "us" and "Nespresso" shall refer to Nestle România S.R.L., our affiliates, subsidiaries, assignees, heirs, licensors, licensees and/or our employees, whereas “you” shall refer to you.

These terms shall also apply to your use of our website, including our Terms of Use which can be read here. The information note on the processing of personal data shall apply to all personal data communicated/submitted through our website. Learn more here. The Cookie Policy applies to the use of cookies and similar technologies on our website. Learn more here. Separate terms shall also apply to competitions, sales promotions and other functions that may be available on our website at times.

In case of any doubts or if you want to talk about the General Conditions of Sale or about anything you may buy through our website, please go to the "How to Contact Us" Section below.

You may print a copy of these General Conditions of Sale, if necessary.

1. APPLICABILITY OF THE GENERAL CONDITIONS OF SALE

1.1 These General Conditions of Sale shall govern the sales of products by Nespresso through our website and/ or through the Nespresso mobile application and/or through the Customer Relations Centre ("CRC"). By placing an order to buy products from us through our website and/ or through the Nespresso mobile application and/ or through the Customer Relations Centre, you accept and agree to comply with these General Conditions of Sale, without reservation. Please read them carefully.

1.2 To purchase products through our website or through the Nespresso mobile application or through the Customer Relations Centre, you must be at least 18 years old.

1.3 When you place an order through our website and/ or through the Nespresso mobile application or through the Customer Relations Centre, and our payment processor Adyen N.V. has approved your payment details, we will confirm the order receipt by sending a confirmation to your email address. The order receipt notification is for information purposes and does not constitute an acceptance of the order.

When we ship the Nespresso products, we will send a confirmation to your email address, which will represent our acceptance of your order, creating a legally binding sales contract between you and Nespresso, subject to and in accordance with these General Conditions of Sale ("the Contract").

If we do not accept your order for any reason, we will send you a message to your email address or we will contact you by phone. Your order will be cancelled, any payment will be refunded, and no Contract will exist between you and Nespresso.

Any voucher/discount that you can benefit from in the context of any promotional campaign can be used only once, in accordance with the terms and conditions of that campaign. Participants undertake not to use the discounts/vouchers/promotional codes that are part of the respective campaign for purposes contrary to the interests of Nespresso or other participants, and not to access/use these benefits in bad faith or in ways other than those permitted by Nespresso according to the terms and conditions. It will be interpreted as an attempt of fraud, including the abusive/malicious/bad faith or erroneous use of any promotional codes/vouchers/discounts applied as a result of technical errors in the electronic programs used by Nespresso. Any benefits gained by participants/members in this manner (due to technical errors) will be considered undeserved, and it will be necessary to refund/return/cancel/invalidate them. If it is found that a participant/member has unjustifiably benefited from discounts/vouchers/promotional codes, etc., and/or is suspected of fraud, Nespresso reserves the right to (i) request clarifications and any relevant documents, (ii) invalidate all non-compliant entries/orders with which the participant has entered the Campaign, (iii) invalidate the additional discounts that the participant has unjustifiably benefited from. Nespresso reserves the right to invalidate entries and/or orders placed or being placed and not to deliver products to those participants/members who directly or indirectly attempt to unjustifiably benefit from the discounts/vouchers/promotional codes that are part of any Campaign.

1.4 Nespresso reserves its right to amend these General Conditions of Sale at any time, by publishing a new version online.

1.5 Information on waste electrical and electronic equipment

The price of the Nespresso electrical and electronic equipment includes the cost for collection, treatment, and disposal under environmental protection conditions for waste electrical and electronic equipment (WEEE), in accordance with the law in force. For all household appliances, the displayed price shall include the Green Stamp in the amount of 4 RON + VAT.

Users of electrical and electronic equipment (EEE) have the obligation to collect the WEEE separately and not to dispose of it along with the unsorted municipal waste, having in view the WEEE’s potential harmful effects on the environment and on human health, caused by the hazardous substances present in the EEE. Users of electrical and electronic equipment (EEE) have the obligation to be directly responsible for the appropriate collection of waste and for upholding the principle of extended traceability of the manufacturer/importer of EEEs, in view of securing a sustainable environment for the appropriate collection of WEEEs at the end of the optimum operating period. The use of the EEEs upon changing the physical status into WEEEs belongs to the user in whole; thus, in accordance with the civic principles, Nespresso informs and supports its users through the online platform, where they can learn more about the specific traceability of a WEEE.

The WEEEs shall be collected by the public WEEE collection service organized by the public authorities at fixed collection centres, mobile collection points or by periodic collection, with designated operators, as well as by collection centres organized by economic operators authorized for WEEE collection.

Also, Nespresso applies the policy for WEEE receipt in a “one to one” system, under the law in force. Thus, when you purchase a new EEE from Nespresso, at your request, we will collect the WEEE free of charge, under the same conditions as the conditions for delivery of the new product, if the equipment is of equivalent type and has fulfilled the same functions as the newly-supplied equipment. Nespresso may also refuse to collect a WEEE which, as a result of a contamination, poses risks to the personnel’s health and safety; in this context, the end user shall be directly responsible to ensure appropriate traceability towards a specific facility for treatment/ disposal of the contaminant hazard.

The symbol indicating the fact that the traded EEEs are subject to separate collection is a crossed-out wheeled bin, a symbol which is printed visibly, legibly, and indelibly (in a lasting manner) on the EEE or on the packaging, on the instructions for use, and on the EEE's warranty certificate.

2. ORDERS

2.1. The descriptions, prices, availability, and other details of our products shall be as presented on our website and/ or through the Nespresso mobile application at the time you place your order, always subject to the below provisions.

2.2 We make every effort to ensure that the descriptions, prices, availability, and other details of our products, published on the website and/or through the Nespresso mobile application, are as accurate and as updated as possible, but the Nespresso website and mobile application are dynamic environments, and inaccuracies and errors may occur at times; thus, we will have to run some checks when we receive your order. We will contact you by phone or we will send you a message to your email address if the details are different from those indicated in your order, and we will agree on the new details with you.

2.3 All prices are displayed with VAT included. Our delivery charges are payable in accordance with the details indicated under Section 3 "Delivery".

2.4 Nespresso may amend the prices and other sales details on our website and/or from the Nespresso mobile application, including these General Conditions of Sale, at any time, and we may notify you in advance, but we have no obligation to do so. However, we shall not apply the new prices, details, or General Conditions of Sale to any orders that we have already accepted based on a Contract.

2.5 You undertake to provide all the details related to your order accurately and honestly, and also to inform Nespresso on any change of address or of any other personal data. Unless you do so, we may not accept your order or delay delivery of the products, or we may need to terminate the Contract. We shall not be liable for any shipment or performance error resulting from your failure to comply with the obligation to provide accurate information.

2.6 You may place the orders as follows:

a. By phone at: 0 800 008 300
b. Online: www.Nespresso.com, or the mobile version m.Nespresso.com
c. Through the mobile application available for iOS and Android

2.7 Nespresso delivers the products on the territory of Romania, within the limit pf the available stocks.

2.8 Nespresso reserves its right to refuse orders.

3. DELIVERY

3.1 We will deliver the products to the address you communicated for delivery upon placing the order. We will always try to deliver the products within our estimated delivery terms, but the actual delivery terms are sometimes beyond our control. Thus, any dates that we provide for delivery are merely an approximation. Please treat them as such. We cannot be held liable for any loss caused by delays.

3.2 Nespresso shall ensure the appropriate packaging of the order and shall provide for the submission of the accompanying documents. You shall become the owner of the products you ordered upon their delivery at the indicated delivery address, on the condition that your payment was authorized and validated. In any case, once the products are delivered to your delivery address, they shall become your responsibility, and Nespresso shall have no liability starting from that time. Upon receipt of the parcel, you assume full liability regarding the order and the documentary evidence accompanying the order.

3.3 Without prejudice to your order, based on the below Return Policy, if your payment is not accepted/ validated, but you received the products, you are under the obligation to pay them or to return them in accordance with our reasonable instructions, at your expense, without any wear and tear marks or any other damages.

3.4 Standard Delivery:

If you place the order before 3:00 PM on a business day, it shall be delivered to you at the indicated address within 2 business days. In exceptional cases, e.g., adverse weather conditions, delivery to areas that are difficult to access, or during very busy periods of the year (Black Friday, Christmas etc.), the delivery may be delayed.

The standard delivery cost is RON 15.

3.5 Same-day delivery by bike (via Sinapseria)

You may receive your coffee order at home on the very same day, by 7:00 PM, if it is placed before 1:00 PM, Monday to Friday. Any orders placed after 1:00 PM shall be delivered the next day. The service is available for orders in Bucharest.

Depending on the delivery address, the delivery time may be exceeded.

The order may contain up to 30 boxes of Nespresso coffee (300 capsules).

The cost of same-day Delivery by bike is RON 18,00 (VAT included).

3.6 Free delivery is provided for online orders or for orders placed via the Nespresso mobile application or through the Customer Relations Centre, which include a Nespresso coffee machine or whose value is at least RON 130.

Out of regard for you, we apply the highest quality and safety standards, to deliver the orders as soon as possible. However, small delays in delivery may occur. We appreciate your patience.

3.7 The "Nespresso Boutique Pick-up" service is a delivery service that allows you to place orders and to pay for the Nespresso products as part of an online order, and then pick them up from Nespresso Boutique. You may select the delivery of products for same-day personal pickup during the shop’s opening hours, at: Nespresso Boutique Dorobanți (for orders placed Monday to Saturday, up to 6:00 PM). The payment method is online, by bank card.

3.8 The pick-up point service is a delivery service that allows you to order and pay the Nespresso products in an online order and pick them up from the pick-up point, according to the choice you made when placing the order. Thus, you will choose both the delivery method - easy box - and the exact delivery point where the package will be delivered to you. You will be notified about the arrival of the package in the easybox, as well as the time interval in which you will be able to pick up the package, based on a unique code or a QR code provided by the courier.

Additionally, you also have the option to recycle used Nespresso capsules through swap at EasyBox. With each order, you will receive a separate notification containing a PIN (valid for 14 days), which you can use at one of the nearby pick up point along with your used Nespresso capsules.

The service is valid for all types of coffee capsules, as well as for a selection of products: accessories and Food & Bites. Considering the volumetric limitations available for this delivery method, it is possible that, if your package does not fit into the maximum dimensions of the selected easy box, it will be redirected to you using another delivery method. In this case, you will be contacted by the Nespresso Contact Center or by the courier company, who will provide you with details about the delivery of the package to you.

Payment for products can only be made with a bank card, online when placing the order or upon delivery. The delivery cost is 9,99 RON for any order with personal pickup that does not fall under the orders with free delivery. Delivery time is approximately 48 working hours. The approximate parking time in the easybox is as follows:
- Sunday – Thursday: 36h
- Saturday: 48h
- Friday: 72h

4. PRODUCT CHECK

4.1 Upon receiving the products ordered, you shall have the responsibility to make sure that the delivered products correspond to your expectations in terms of quality and quantity. In case any faults or inconsistencies, please inform the Nespresso Customer Relations Department by calling 0 800 008 300 (toll-free from any network) or by email at Nespresso.Romania@Nespresso.com within two business days from the date of the non-compliant receipt, also having the responsibility to keep and to provide all signed related invoices and delivery notices, as well as the damaged products. In such cases, Nespresso shall provide identical products in exchange or shall return the paid amount in whole, if requested.

5. RETURN POLICY

5.1According to Emergency Order no 34/2014 on consumer rights in contracts entered with professionals, you have the right to return the products ordered online or through the Customer Relations Centre, without any explanations, within 14 days of receiving them. The return shall be at your expense, by courier, and the address for returns is FM ROMANIA SRL: Str. Bradului, nr. 57, sat Dragomiresti Deal, comuna Dragomiresti Vale. Ilfov county, postcode 077096, phone 0800 008 300, email Nespresso.Romania@Nespresso.com.

5.2 The returned product must be in the same condition in which it was delivered and accompanied by the corresponding invoice. Products with physical changes, marks of excessive use and/ or unauthorized interventions etc. shall not be accepted for return. Coffee and other food products purchased remotely shall not be accepted for return if the products are de-sealed, due to health protection or sanitation reasons. Products that were customized at the customer’s request shall also not be accepted for return. The customer shall only be liable for the reductions of product value resulting from handling, other than those needed to determine the nature, qualities and operation of the products. Lack of the original packaging may cause damaging of the products upon return. If these conditions are met, Nespresso shall refund the value of the delivered products strictly on the basis of the conditions mentioned above, within a maximum of 14 days from the date on which we are informed of your decision to withdraw from this contract. We shall proceed to refund the amount using the same payment method as the one used for the initial transaction, unless you made the payment at the courier (in which case you will be contacted in view of communicating your bank details, so that we may refund the amount into your bank account); in any case, you shall not be charged any fees as a result of such refund. In case of orders paid by card, the return shall be made exclusively to in the account of the card from which the payment was made. The shipping expenses for the returned products shall be covered by you.

5.3 If you decide to return the products purchased online, please follow the steps of the return process within a maximum of 14 days, calculated from the date on which you took physical possession of the products. To exercise your right of withdrawal, you must inform us regarding your decision to withdraw from this contract, using an unequivocal statement - for this purpose you may use the template of the withdrawal form sent by the Nespresso representatives; however, its use is not mandatory, and you may use other modalities, as well - for instance an email at Nespresso.Romania@Nespresso.com or a phone call at 0800008300. Regardless of the chosen modality, you shall have to submit the following information: your name, your postal address and, if applicable, your telephone number and email address, as well as the number of the initial order (based on which the goods were delivered), the number of returned units per product and the code related to each product. This information shall also accompany the returned parcel, in view of its identification upon receipt in the central warehouse and in view of processing the return.

If you choose to use the withdrawal form, please contact the Nespresso representatives, as indicated below.

• Contact the Nespresso representatives at 0 800 008 300 (toll-free from any network) or by email at Nespresso.Romania@Nespresso.com
• Fill in the return form received from the Nespresso representatives and make sure that you send it in scanned form to the email address Nespresso.Romania@Nespresso.com. If you use this option we will send you without delay, on a durable medium, for example by mail, the confirmation of receipt of the withdrawal request.
• Return the product or products to the address provided by the Nespresso representatives. Ship the products to the address provided by the Nespresso representatives, without undue delay and, in any case, within a maximum of 14 days from the date on which you took physical possession of the ordered product. The deadline is met if the products are returned before the expiration of the 14-day period. You shall have to bear the direct cost of returning the products. You are responsible for reducing the value of the products resulting from handling, other than those necessary to determine the nature, qualities and operation of the products. You are responsible for the integrity of the returned products during transport. We will refuse to receive the package if we find that the returned product evinces any changes compared to the status communicated in the return form.
• If you return the products, we will refund any amount we have received from you as payment, including the delivery costs, except for any direct costs related to returning the products without undue delay and in any case not later than 14 days from the date on which we are informed of your decision to withdraw from this contract. You shall not be charged any fees as a result of such a refund. We shall proceed to refund the amount using the same payment method as the one used for the initial transaction, unless you made the payment at the courier (in which case you will be contacted in view of communicating your bank details, so that we may refund the amount into your bank account); in any case, you shall not be charged any fees as a result of such refund. In case of orders paid by card, the amounts shall be refunded exclusively into the account of the card from which the payment was made.
• If you wish to receive products other than the ones you ordered initially, you shall need to place a new order.

DOWNLOAD THE RETURN FORM >

6. PRICES AND INVOICING

6.1 The prices invoiced for the products you ordered are the ones in force on the order placement date and they shall include VAT, but shall exclude the delivery fees.

6.2 The delivery fee, included separately in the invoice, shall apply to all orders placed online or through the Customer Relations Centre.

6.3 Nespresso does not provide discounts or rebates for wholesale or commercial orders/ quantities.

6.4 The invoices for the purchase shall be submitted in electronic form, by adding the invoice to your account and/ or by electronic mail to the email address you indicated upon registering on the Nespresso website or upon placing the order. By creating the Nespresso account and/ or by placing the order, you agree to receive the invoices in electronic form, by addition into your account and/ or by email, at the indicated email address. If you no longer wish to receive the invoice in electronic form, please change your preferences from the settings of your Nespresso account, and it shall be sent to you on paper, with your order. We will communicate your invoice in accordance with the provisions of Law no. 296/2023 regarding certain fiscal-budgetary measures for ensuring the long-term financial sustainability of Romania, regarding the implementation of the national e-Invoice system on the territory of Romania, as well as any other applicable legal requirements.

7. PAYMENT

7.1. After choosing the products related to the order, you have the possibility to choose one of the below payment methods, depending on the procurement channel and on availability:

• by bank card, in whole, before shipping the products ordered, for the orders placed on the website;
• in cash, payment on delivery for the orders placed via the website or by phone. Cash receipts from individuals can be made within a daily limit of 10,000 lei/person, and those received from legal entities/economic entities can be made within a daily limit of 5,000 lei/legal entity/economic entity;
• by Google Pay/Apple Pay, in whole, before shipping the products ordered, for the orders placed on the website: Google Pay/ Apple Pay cannot be used for orders of the following types: Easy Order, Subscription, Guest Checkout or Express Checkout. Apple Pay is only available in the Safari browser;
• through a payment link generated exclusively by the Customer Relations Center for orders placed by phone or via email, live chat, or WhatsApp. The payment link is automatically generated by a third-party partner, Adyen N.V, and you will receive it at your email address associated with your Nespresso Account. The payment link is valid for 24 hours. The link sent via email must be accessed, and the payment will be completed after processing all requested information (full card number, expiration date, security code – CVV or CVC, cardholder's name). The order will remain pending until the payment is completed but no longer than 24 hours or for a maximum of 5 failed payment attempts. If the transaction is declined or the aforementioned time has expired, the order will be automatically canceled;
• by bank card exclusively for orders placed by phone through the Customer Relations Center. The bank card details will be entered by the customer during the call and will be processed in the interface of a third-party partner, Eckoh (a virtual terminal). The information necessary to complete the payment includes: all digits of the bank card (this information is anonymized, with only the last 4 digits of the card visible to the Customer Relations Center); the security code (CVV or CVC), and the cardholder's name and expiration date will be transmitted to the operator in the Customer Relations Center and will be manually entered by them into the virtual terminal.

Some payment forms require authorization and involve several steps, including customer authentication. We and our payment processor Adyen N.V. reserve our right to conduct reasonable checks and to obtain the adequate validation oof your order details, including with third-party agencies.

In exceptional circumstances, only at Nespresso's option and only with your consent, you can also pay for Nespresso products and services via a payment link generated from our third party payment processor, Adyen N.V., which you will receive via your email address registered in the Nespresso Account. The link you will receive from Nespresso will contain the total amount to be paid.

7.2 You declare that any credit or debit card or any other payment facilities which you use belong to you and that there are sufficient funds or credit facilities to cover the price of the products you order.

7.3 If the payment process is not completed in whole or if we or our third-party payment processor have any concerns regarding any aspect of your order, we may suspend or cancel your order or terminate the Contract.

7.4 All payments on the website are conducted and processed directly by our third-party payment processor, and we shall not process or store your credit or debit card or any other payment details.

If you choose the payment option by card, you need to provide the following details: card type (VISA/ Mastercard), the name mentioned on the card, the card number, the card verification value, the expiration date, and afterwards you need to complete the order on our website.

In order to ensure the safest possible connection, we recommend taking the necessary security measures to protect your account and your connection; for this purpose, please consider not maintaining you login on the website active, logging off after each login, not disclosing the password of your account, setting a complex password, which is as safe as possible, and, in general, to proceed in view of maintaining the security of access to/ via the device used to connect to the website. Nespresso shall not be held liable for the situations when the above-mentioned recommendations were not followed, nor for any damages claimed or actually caused by such situations.

By entering your card data you confirm that you were previously informed and accepted the terms and conditions of use for the card payment service. Your card data shall not remain saved for any type of future payments, and, for each order, it shall be necessary to cover the above-mentioned steps, describing the payment modality by bank card.

Nespresso assumes no liability and shall not be liable to the buyers for any category of fees applied by banks, payment processors, or any other parties, regarding the transactions conducted using the card payment service on our website.

8. WARRANTY FOR THE MACHINE AND AFTER-SALE ASSISTANCE

8.1 Nespresso machines are guaranteed by the manufacturer in accordance with the applicable terms and conditions from the product’s original documentation; however, such warranty shall not prejudice your legal rights provided by the law on consumer protection.

8.2 For any questions regarding the operation and maintenance of your Nespresso machine, as well as for after-sale assistance, please contact Nespresso by phone for recommendations and help.

9. HOW TO CONTACT US

If you have any questions or comments regarding the General Conditions of Sale, the Nespresso products, or our website, please do not hesitate to contact us (i) by email at Nespresso.romania@Nespresso.com, (ii) by phone at 0800 008 300 or (iii) by post at the address Str. George Constantinescu, no 3, scara A, etaj 7, sector 2, Bucharest, Romania.

10. APPLICABLE LAW AND JURISDICTION

10.1 These General Conditions of Sale shall be governed by the Romanian law.

10.2 The courts of law from Romania shall have exclusive jurisdiction.

EASYORDERING SERVICE

‘Easyordering’ allows you to reorder and pay for your Nespresso capsules and selected accessories automatically based on a chosen frequency.

The General Conditions of Sales automatically apply to any order placed through Easyordering. In the event of a conflict between the General Conditions of sale and the conditions related to Easyordering, the conditions related to Easyordering will prevail.

“Your order will soon ship” notification

3 days before your recurrent order will be shipped by us, you will receive a written notification from us to inform and remind you of the date of shipment, the details of your Product basket, the total price of your recurrent order and whether any Product is out of stock.

If you wish to modify the delivery address, selected items and quantities as well as delivery and payment information after receiving our email, you can still change this until 4 P.M., before 2 working days of shipment. (ex: 03:59 P.M. on January 3 for an order shipping on January 5)

Payment

Payments shall be made by credit card. All recurrent orders will be billed to your credit card on the day of shipment. In the event that your credit card cannot be charged, Nespresso will place your order on hold and send you a notification that the payment could not be executed. Your order will be shipped upon receipt of your payment.

Modification and Cancellation

You are entitled to cancel your Easyordering subscription, cancel one or more recurrent orders or modify the Product(s) basket, the frequency or any customer detail at any time free of charge.

In the event that you cancel a specific order or your Easyordering subscription before or while your order is being shipped, you are entitled to refuse the delivery of the Product(s) and, in the event that you received the Product(s) to return the order in accordance with the present General Conditions of Sale.

Out of stock

If one of your Product(s) included in your recurrent order is out of stock at the moment of the “your order will ship soon” notification, we will notify you in this notification and will still ship your other recurrent orders on your requested frequency, unless the order is cancelled by you.

You will not be charged for any Product(s) which is out of stock.

Promotions

You will have the opportunity to benefit from promotional offers specifically relating to your Easyordering subscription. These Easyordering-specific promotions will not be applicable to any order made outside an Easyordering subscription.

With your Easyordering account, you will also have the possibility to benefit from ongoing general campaigns and promotions. Your Easyordering subscription does not automatically take into account other promotional offers announced on or around the time of your recurrent order processing. To benefit from such a promotion, it is recommended to place a separate order and modify your next shipment date for your Easyordering subscription.

 

 

 

 

 

Effective: 02.05.2018

Please be informed that the activities in Nespresso Boutique, 210 Calea Dorobanți and Nespresso Points of sale in Băneasa Shopping City and AFI Cotroceni, Bucharest, are supervised with video surveillance cameras for CCTV surveillance purposes, in accordance with the law. The records from Nespresso Boutique, 210 Calea Dorobanți, Bucharest might contain your image and if applicable, the registration number of your car and are stored for up to 30 days, after which they will be deleted. The records from Nespresso Point of sale in Băneasa Shopping City and AFI Cotroceni, Bucharest, might contain your image and are stored for up to 30 days, after which they will be deleted. Images are used by Nespresso Division, part of Nestlé Romania S.R.L. Images will not be disclosed to any third party, but they may be transmitted to public authorities in accordance with the law. In the context of processing your image and if applicable, the registration number of your car, for this purpose, you have the following rights: the right of access and the right to request the rectification or erasure of your personal data, the right to oppose your processing, the right to request restriction of processing, the right to not be subject of an automated decision, including profiling, the right to data portability, the right to file a complaint to the National Authority for Personal Data Surveillance (ANSPDCP) and the right to appeal to competent courts. For more details regarding the processing of personal data, please visit www.Nespresso.com/ro/ro/legal or contact the data protection officer by email on DataProtection@nullro.nestle.com or by post mail at Nestlé România S.R.L., 3 George Constantinescu Street, entrance A, 7th floor, 020339 Bucharest.

Nestlé Romania S.R.L.
Sediu social: Str. George Constantinescu nr. 3, sc A, et 7, Sector 2, Bucuresti
Cod Postal: 020339
Cod Unic de Înregistrare (CUI): 8184502
Registrul Comertului: J40/10813 /2010
Cod de inregistrare fiscal (CIF): RO8184502
Capital Social: 132.906.800 RON
Sediul Nespresso, George Constantinescu St. 3A, 7th floor, District 2 Bucharest, Romania
Telefon: 0 800 008 300
Fax: 0 800 008 400
E-mail: Nespresso.Romania@Nespresso.com

The One-Touch Order function is available on Essenza Plus coffee machines only and implies a quick order of Nespresso coffee capsules that you have previously configured in the application.

The One-Touch Order function (available on Essenza Plus coffee machines only, to order your Nespresso capsules) allows you to order your Nespresso capsules by pressing the One-Touch Order button on your Nespresso machine.

The One-Touch function can only be used for Essenza Plus machines and only to order Nespresso coffee capsule pre-configured in the Nespresso mobile application.

General Conditions of Sale

The General Conditions of Sales available on our website www.Nespresso.com/ro/ro, within the Legal and Conditions of Sales sections (https://www.Nespresso.com/ro/ro/legal) (including the terms and conditions regarding payment, prices and delivery) automatically apply to any order for Products placed by means of the One-Touch Order function on Nespresso Essenza Plus machines. In the event of a conflict between the General Conditions of Sales and the specific conditions related to the One-Touch Order function, the conditions related to the One-Touch Order function will prevail.

Conditions for configuring and ordering with the Essenza Plus One-Touch Order function:

I. One-Touch Order configuration in the Nespresso app

1. Launch the Nespresso app (installed on iOS or Android device) and click on the machine icon
2. Activate the Bluetooth on your smartphone then pair with your Essenza Plus
3. Connect your machine to your Wi-Fi network
4. Follow a few simple steps on your Nespresso app to configure the One-Touch Order feature.

You are entitled to delete or modify the Products basket configured in the Nespresso application or deactivate the One-Touch Order functionality of your Nespresso machine at any time.

II. Conditions for configuring and placing orders with the Essenza Plus One-Touch Order Button:

1. Whenever you want to order Nespresso coffee capsules, press the One-Touch Order button on your Essenza Plus and the order that you have previously configured in the Nespresso application will be received by Nespresso.
2. Within less than two hours after placing an order you will receive from us an email to inform you that the One-Touch Order that you have previously configured in the Nespresso application has been submitted. The e-mail contains details about the shopping cart, the total price of the order, and the options for canceling the order.
3. No less than two hours after pressing the One-Touch Order button on your Nespresso machine, you will receive from us an email to confirm that the One-Touch Order has been placed.
4. During the two-hour period after pressing the One-Touch Order button on your compatible Nespresso machine, you can cancel your One-Touch Order free of charge in the Nespresso application. In the event that you wish to cancel your One-Touch Order after the two-hour period, you are entitled to return the order of the Products in accordance with the terms and conditions of the present General Conditions of Sales ("Return Policy"), available on www.Nespresso.com/ro/ro, within the Legal section.
5. During the shipping process, you will receive an email to inform you that the One-Touch Order has been shipped.

ATTENTION:

• Pressing the One-Touch Order button generates an order.
• Once you have pressed the button, you can cancel your order within 2 hours.
• Please refer to the user manual for more information on Essenza Plus and on One-Touch Order function
• The status of your order after pressing the One-Touch button is indicated on the Essenza Plus coffee machine as follows:
  • If the button blinks White: the order is confirmed
  • If the button blinks Red: the order failed
• If we are unable to complete your One-Touch Order, for instance if one of the Products included in your One-Touch Order is out of stock at the moment of making the order by pressing the One-Touch Order button on your Nespresso machine or if your credit card cannot be charged, we will notify you as soon as possible by email.
• Clients shall ensure if the price or any other significant characteristics of any of the Products included in the pre-set order configured in the Nespresso application have changed at the time of an One-Touch Order and update the order.
• The One-Touch Order function of your Nespresso machine function does not take into account promotional offers announced on or around the time of your order processing. To benefit from such a promotion, it is recommended to place a separate order.
• Your Nespresso connected machine does not collect or store your personal data.
• Your Nespresso machine is up to date with automatic updates.

The Essenza Plus machines One-Touch Order Function users are required to comply with the Terms and Conditions of this Regulation.

Nespresso is entitled to bring changes to the available document and publish the changes on Nespresso website www.espresso.com. The Terms and Conditions of the campaign will be published and made available freely to any interested party on our website www.Nespresso.com/ro/ro, within the Legal section, in the Nespresso Boutiques and Point of Sale.

Your opinion about our products and services matters to us!

These regulation govern your conduct, agreement and the rights of as relates to the Consumer Ratings and Review Service (“Review Service”), made available by Nestlé România S.R.L Nespresso Division ("Nespresso") based in Bucharest, 3 George Constantinescu Street, entrance A, level 7, District 2, Sole Registration Code 8184502, registered at the Trade Register under no. J40/10813/2010.

As used herein, “Review” means any text, photo, video, likeness or other material or information you provide to the Service. The communicated review can be positive, negative or neutral and will refer to your experience with the product, to the features and how to use a product or service offered by Nespresso.

By sending any "Content" to the "Service", you agree to the Terms of Use set out in the Terms and Conditions for Customer Ratings&Reviews.

• You agree that:

By providing a Review in the Service, you declare and confirm that:

• You are 18 years of age or older;
• You have not received from Nespresso or other third parties: (i) prior payment or promise of payment in return for your proposed submission; (ii) an incentive such as free product, discounts, gifts, sweepstakes entries you in exchange for publishing your submission;
• If you have benefited from any of the above actions, you will specify in your Review and communicate, upon request, the evidence proving these actions;
• You do not work for Nespresso and / or any companies or agencies involved in carrying out any activities related to organization and operation of Nespresso Club;
• All Content and Information about yourself that you submit is accurate, up to date, reflects your true opinion, in accordance with applicable laws and respects the rights of third parties, such as privacy rights, copyright, trademark, license or other intellectual property rights, the right to privacy and private life;
• You shall not submit any Content that encourages or advocates any unlawful or unauthorized behavior or activity or violates any law, statute, ordinance or regulation;
• You use this facility only to communicate information about a particular Nespresso product or service that results from direct and personal experience from its actual use, without reference to other companies or sites that promote or market that product;
• You shall not submit any Content that includes any information that references third party websites, addresses, email addresses, contact information or phone numbers;
• You shall not submit any Content that contains any computer viruses, worms, Trojan horses or other potentially damaging computer programs or files.
• The review you provide does not violate the Terms and Conditions and will not cause any harm to any individual.

In the event that you fail to comply with the above statements and / or the Review you provide is or may be considered (i) offensive, obscene, vulgar and / or (ii) defamatory, libelous, racially or religiously biased, threatening or harassing to any individual or entity, Nespresso reserves the right not to publish the Review or delete the content from the Nespresso website and / or the Nespresso Application, without giving reasons for its decision.

• Submission of Content to the Service on Nespresso website o mobile app

Nespresso will publish your Content if:

• All Content and Information about yourself that you submit comply with the conditions specified in Section A. "You agree that", is accurate, up to date, reflects your true opinion, and are based upon your actual experience with the product being reviewed
• The Content you submit is original and was created by you;

Nespresso may use the Content for promotional and other purposes as set forth in these Terms and Conditions and you will not be entitled to any compensation for such use.

Monitor

All Content that you submit may be used at Nespresso sole discretion. The company shall have the right to copy, disclose, distribute, include or use this type of material and all data, images, sounds, texts and other elements included therein, for any commercial purpose.

Nespresso reserves the right, but not the obligation, to:

• Monitor or review the Content you have submitted;
• To condense, remove or refuse to post any Content submitted to the Service that Nespresso deems in its sole discretion to be inappropriate or violate any of these Rules without giving you notice; and
• To suspend or terminate your access to the Services as Nespresso may deem appropriate.

Nespresso does not guarantee that you will have any recourse through Nespresso to edit or delete any Content you have submitted.

Ratings and written comments are generally posted in the next 3 days. However, Nespresso has the right to remove or refuse to post any submission if Nespresso consider, in its sole discretion, that this content violates the Review directives or any other provisions of these Terms and Conditions.

You acknowledge that you, not Nespresso, are responsible for the Contents of your submission.

Nespresso will have no obligation to justify deleting or refusing to publish the Review or to notify you of the refusal to publish or delete it.

When the content of a Review is flagged by another customer, user or visitor as inappropriate, it will be carefully examined by Nespresso to determine if it is in violation of the Terms and Conditions in force.

None of the Content that you submit shall be subject to any obligation of confidence on the part of Nespresso, its agents, subsidiaries, affiliates, or third party service providers and their respective directors, officers and employees

Any notification regarding the use of the Evaluation Service can be made by communicating the notification to the e-mail address Nespresso.romania@Nespresso.com, within 48 hours from the registration of your review. Nespresso has no obligation to justify the decision taken.

• License to Use Content

By uploading or submitting any Content to the Service, you automatically grant Nespresso a world-wide, non-exclusive, royalty-free, irrevocable, transferrable license to publicly display or re-display, use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or distribute such Content and/or incorporate such Content into any form, medium or technology whatsoever (including but not limited to Nespresso, websites, third party websites, online and off line advertising, marketing and promotional materials) throughout the world that is used by Nespresso or its agents in connection with the Service or the promotion or marketing of Nespresso, and its products and services.

You represent and warrant to Nespresso that you own all Content and/or have the unencumbered legal right to grant the above-referenced license to Nespresso, with respect to all Content that you submit. You also represent that such materials do not infringe on any third party copyrights or other third party intellectual property rights.

Release and Indemnification

You agree to release, indemnify and hold Nespresso, its parents, affiliated and subsidiary companies (and their respective officers, directors, agents, employees, and agents) harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys’ fees, arising out of or in connection with any breach of your representations and warranties set forth above, or your violation of any law or rights of a third party.

• Use of Your Email Address

By submitting your email address in connection with your rating and review, you agree that Nespresso, and its third party service providers may use your email address to contact you about the status of your review and other administrative purposes.

Any personal information or materials transmitted are subject to the provisions of the Privacy Policy and processing of personal data on this website, which is available at https://www.Nespresso.com/ro/ro/legal.

To record the Review, Nespresso will process the following personal data: e-mail address, first name, last name, nickname (pseudonym).

• Other mentions

Nespresso reserves the right to modify or terminate the Service and these Rules for any reason, without notice, and without liability to you, or any third party. You are responsible for regularly reviewing these Rules so that you are apprised of any changes.

I. GENERAL INFORMATION ABOUT "Nespresso'S BOUTIQUE PICK-UP" SERVICE:

1.1. The "Nespresso Boutique Pick-up" service is a delivery service that allows you to place orders and pay for Nespresso products, which have been ordered online, and later pick them up from a Nespresso Boutique. You can choose a personal pick-up and the delivery of the products will be made on the same day, during the store's working hours, at: Nespresso Boutique Dorobanti (for orders placed from Monday to Saturday, until 18:00). The payment method is through online payment.

1.2. To benefit from the "Nespresso Boutique Pick-up" service on the same day of the placement of your order, it is necessary to finalize it and pay it online until 18:00, respectively until 20:00.

1.3. After placing an online order that can be picked up using the "Nespresso Boutique Pick-up" service, an "Order Registration" e-mail will be sent automatically, in which we will communicate the order number and the details of your shopping basket: the ordered products, the total price of the order and other additional information. This email will be shortly followed by an "Order Confirmation" email from Nespresso representatives, through which we will confirm that the ordered products will be prepared within 60 minutes of sending the email.

1.4. Orders can be placed online on the website www.Nespresso.com/ro/en or through the Nespresso mobile application (available for iPhone®, iPad®, Android™).

II. PAYMENT

2.1. Payments for online orders delivered through the "Nespresso Boutique Pick-up" service can only be made with bank cards. All orders that involve picking up products from Nespresso Boutique will be billed on your card on the day of your order registration. The amount is paid by card, in full, before processing the online orders.

2.2. If your card cannot be used for payment, Nespresso will place the order on hold and send you a notification informing you that the payment could not be processed. Your order will be processed upon receipt of payment.

III. REGISTRATION OF ORDERS

3.1. You can place orders online on www.Nespresso.com/ro/en, the mobile version m.Nespresso.com or via the Nespresso mobile app, available for iPhone®, iPad® and Android™.

3.2. Nespresso will automatically send an "Order Registration" email where the following information is communicated:
- order number;
- details of the shopping cart: the ordered products, the total price of the order;
- other additional information:

3.3. The confirmation of the order will be announced through a separate e-mail, called "Order Confirmation", which confirms the preparation of the ordered products within 60 minutes of sending this e-mail by Nespresso representatives.

3.4. Nespresso provides its products within the limit of its available stocks, to NespressoBoutique.

3.5. Nespresso reserves the right to refuse orders.

IV. PRICES AND INVOICING

The invoiced prices for the products ordered by you are those in force on the date of placing the order and include the VAT. Nespresso does not offer discounts or rebates for wholesale or commercial orders/ quantities.

V. DELIVERY OF ORDERS

5.1. If you order online from Monday to Saturday, until 18:00, for Nespresso Boutique Dorobanti, the order will be prepared and delivered to you in the chosen Nespresso store on the same day, within 60 minutes of receiving the "Order Confirmation" notification.

5.2. Orders placed on Saturday after 18:00 for Nespresso Boutique Dorobanti can be picked up starting from Monday, 12:00.

5.3. No shipping costs or additional charges other than the value of the ordered products apply to the use of the Nespresso Boutique Pick-up service.

5.4. For orders placed online that include an coffee machine, the warranty will be provided upon when the appliance is picked up from the Nespresso Boutique.

5.5. If you request another means of delivery, other than Nespresso Boutique, any additional costs will be borne by you.

5.6. The risk of loss or damage to the products is transferred to you at the time of receipt of the ordered products.

5.7. If one of the products included in your order is not in stock on the shopping cart page, you will be informed of this before the order is completed.

VI. MODIFICATION AND CANCELLATION OF ORDERS

Due to the very short order preparation time, it is impossible to make changes to orders that are already registered.

After purchasing the products from the online store www.Nespresso.com/ro/en and registering the order, the customers can cancel it by phone call only, at 0 800 008 300.

You cannot cancel or modify your order in a Nespresso Boutique. The customer is responsible for cancelling the order at the above-mentioned telephone number so that the money is returned.

The refund can be made only through a bank transfer, within 14 days, in the same account from which the payment of the products was made initially. The card details cannot be changed for a refund and the amount cannot be refunded in cash in any Nespresso Boutique, only through bank transfer.

VII. PROMOTIONS

You benefit from the offers available online at the time of placing the order, within the available stock limit and according to the terms and conditions of the active promotions and campaigns.

VIII. PRODUCT RECEPTION AND VERIFICATION

When picking up the products ordered online from Nespresso Boutique, it is your responsibility to ensure that the ordered products meet your expectations from a qualitative and quantitative point of view.

In case of any defects or inconsistencies, please inform the Nespresso Club, at 0 800 008 300 (toll-free from any network) or by e-mail at Nespresso.Romania@Nespresso.com within 14 working days from the date of receipt of the non-compliant products, while also keeping in mind that you are responsible for keeping and showing all related invoices, as well as the damaged products.

In such cases, Nespresso will provide you with identical products in exchange or will refund the paid amount in full.

When picking up the products ordered online from Nespresso Boutique, the person who picks them up must provide the following information to our specialits:
- the order number, as in the order confirmation email; 
- member number, email address or name;
- The customer undertakes to sign the invoice presented by Nespresso representatives when receiving the ordered products.

By signing without objection the invoice certifying the payment of the products and their receipt, the customer expressly acknowledges the receipt of the ordered products in good condition and in full, and any subsequent complaint regarding the apparent defects of the products will not be taken into account.

Products that are not picked up within 3 days starting the order processing will be recorded back into stock and the value of the products will be automatically returned to the customer's bank account that was used to purchase the products, within 14 days.

IX. RETURN POLICY

The return of products purchased online and delivered through the Nespresso Boutique Pick-Up service is carried out in accordance with the General Terms and Conditions of Sale as described on www.Nespresso.com/ro/en in the Legal Information section.

Each order made online is governed by the General Terms and Conditions of Sale and is subject to the specific conditions applicable to orders made on the www.Nespresso.com/ro/en website. Nespresso reserves the right to modify the General Terms and Conditions of Sale at any time by publishing a new version online.

These terms and conditions manage your understanding with Nespresso in Romania for the Nespresso subscriptions: Coffee subscription and Coffee and Coffee Machine subscription.

These terms and conditions apply in addition to the General Conditions of Sales that can be viewed at www.Nespresso.com/ro/en in the section entitled "Legal Information”. Following the acceptance of these terms and conditions and the subscription of choice that fits your needs, you will receive by e-mail the confirmation of your subscription of choice and, for the Coffee and Machine Subscription, also the Terms and Conditions Specific to the Subscription Contract filled in with your data. By acquiring any Nespresso subscription, you accept all these stipulations in their integrity, which, combined, bear the characteristics of a contract between you and Nespresso, agreed upon and consented by you.

The subscriptions are offered to the public by the Nespresso division of Nestle Romania SRL, here in after named "Nespresso", with the registered office in 3 George Constantinescu, Sector 2, Bucharest, registered at the Commercial Register under no. J40/10813/2010, TIN RO 8184502, bank account RO71 CITI 0000 0007 2465 2158 opened at Citi Bank Europe PLC, Dublin - Romania Branch.

For any information, you can contact us any time 3 George Constantinescu, Sector 2, Bucharest, you can send us an e-mail at Nespresso.Romania@Nespresso.com or you can call the Customer Care Centre at 0 800 008 300 (toll-free number).

Subscription types:

Nespresso offers you 3 (three) types of coffee subscriptions, structured according to coffee consumption, and 46 (forty six) Machine Subscriptions, structured as a package, according to the coffee consumption and the chosen coffee machine.

The Nespresso Machine Subscription engage and obliges you to make recurring payments for a period of minimum 12 months. If you want to terminate the subscription before the 12 months have passed, you will pay a termination fee, proportional to the remaining contractual period, depending on the purchased coffee machine, according to the table below:

Machine	Month 1	Month 2	Month 3	Month 4	Month 5	Month 6	Month 7	Month 8	Month 9	Month 10	Month 11	Month 12
Inissia	490.00	449.17	408.33	367.50	326.67	285.83	245.00	204.17	163.33	122.50	81.67	40.83
Inissia Refurbished	392.00	359.33	326.67	294.00	261.33	228.67	196.00	163.33	130.67	98.00	65.34	32.67
Inissia & Aeroccino	890.00	815.83	741.67	667.50	593.33	519.17	445.00	370.83	296.67	222.50	148.33	74.17
Essenza Mini	590.00	540.83	491.67	442.50	393.33	344.17	295.00	245.83	196.67	147.50	98.33	49.17
Essenza Mini Pantone	640.00	586.67	533.33	480.00	426.67	373.33	320.00	266.67	213.33	160.00	106.67	53.33
Essenza Mini Refurbished	472.00	432.67	393.33	354.00	314.67	275.33	236.00	196.67	157.33	118.00	78.67	39.33
Pixie	790.00	724.17	658.33	592.50	526.67	460.83	395.00	329.17	263.33	197.50	131.67	65.83
Pixie Refurbished	632.00	579.33	526.67	474.00	421.33	368.67	316.00	263.33	210.67	158.00	105.33	52.67
Citiz	990.00	907.50	825.00	742.50	660.00	577.50	495.00	412.50	330.00	247.50	165.00	82.50
Citiz Refurbished	792.00	726.00	660.00	594.00	528.00	462.00	396.00	330.00	264.00	198.00	132.00	66.00
Citiz Platinum	1,099.00	1,007.42	915.83	824.25	732.67	641.08	549.50	457.92	366.33	274.75	183.17	91.58
Citiz&Milk Platinum	1,490.00	1,365.83	1,241.67	1,117.50	993.33	869.17	745.00	620.83	496.67	372.50	248.33	124.17
Citiz&Milk	1,290.00	1,182.50	1,075.00	967.50	860.00	752.50	645.00	537.50	430.00	322.50	215.00	107.50
Citiz&Milk Refurbished	1,032.00	946.00	860.00	774.00	688.00	602.00	516.00	430.00	344.00	258.00	172.00	86.00
Lattissima One Evolution	1,390.00	1,274.17	1,158.33	1,042.50	926.67	810.83	695.00	579.17	463.33	347.50	231.67	115.83
Lattissima One Evolution Refurbished	1,112.00	1,019.33	926.67	834.00	741.33	648.67	556.00	463.33	370.67	278.00	185.33	92.67
Lattissima Touch Refurbished	1,023.00	937.75	852.5	767.25	682.00	596.75	511.50	426.25	341.00	255.75	170.50	85.25
Atelier	1,790.00	1,640.83	1,491.67	1,342.50	1,193.33	1,044.17	895.00	745.83	596.67	447.50	298.33	149.17
Atelier Refurbished	1,432.00	1,312.67	1,193.33	1,074.00	954.67	835.33	716.00	596.67	477.33	358.00	238.67	119.33
Gran Lattissima	1,890.00	1,732.50	1,575.00	1,417.50	1,260.00	1,102.50	945.00	787.50	630.00	472.50	315.00	157.50
Gran Lattissima Refurbished	1,512.00	1,386.00	1,260.00	1,134.00	1,008.00	882.00	756.00	630.00	504.00	378.00	252.00	126.00
Vertuo Next	790.00	724.17	658.33	592.50	526.67	460.83	395.00	329.17	263.33	197.50	131.67	65.83
Vertuo Next Premium	990.00	907.50	825.00	742.50	660.00	577.50	495.00	412.50	330.00	247.50	165.00	82.50
Vertuo Next Deluxe	1,090.00	999.17	908.33	817.50	726.67	635.83	545.00	454.17	363.33	272.50	181.67	90.83
Vertuo Plus	1,090.00	999.17	908.33	817.50	726.67	635.83	545.00	454.17	363.33	272.50	181.67	90.83
Vertuo POP	649.00	594.92	540.83	486.75	432.67	378.58	324.50	270.42	216.33	162.25	108.17	54.08
Vertuo POP Pantone	699.00	640.75	582.50	524.25	466.00	407.75	349.50	291.25	233.00	174.75	116.50	58.25
Vertuo POP Plus	790.00	724.17	658.33	592.50	526.67	460.83	395.00	329.17	263.33	197.50	131.67	65.83
Vertuo Next & Aeroccino	1,190.00	1,090.83	991.67	892.50	793.33	694.17	595.00	495.83	396.67	297.50	198.33	99.17
Vertuo Next & Accessories	1,658.00	1,519.83	1,381.67	1,243.50	1,105.33	967.17	829.00	690.83	552.67	414.50	276.33	138.17
Vertuo Next, Aeroccino & Accessories	1,835.00	1,682.08	1,529.17	1,376.25	1,223.33	1,070.42	917.50	764.58	611.67	458.75	305.83	152.92
Vertuo Plus, Aeroccino & Accessories	2,135.00	1,957.08	1,779.17	1,601.25	1,423.33	1,245.42	1,067.50	889.58	711.67	533.75	355.83	177.92
Vertuo POP & Aeroccino	1,029.00	943.25	857.50	771.75	686.00	600.25	514.50	428.75	343.00	257.25	171.50	85.75
Vertuo Lattissima	1,990.00	1,824.17	1,658.33	1,492.50	1,326.67	1,160.83	995.00	829.17	663.33	497.50	331.67	165.83
Creatista Plus Refurbished	2,312.00	2,119.33	1,926.67	1,734.00	1,541.33	1,348.67	1,156.00	963.33	770.67	578.00	385.33	192.67
Creatista PRO Refurbished	3,112.00	2,852.67	2,593.33	2,334.00	2,074.67	1,815.33	1,556.00	1,296.67	1,037.33	778.00	518.67	259.33
Vertuo Pop Refurbished	519.00	475.75	432.50	389.25	346.00	302.75	259.50	216.25	173.00	129.75	86.50	43.25
Vertuo Pop Plus Refurbished	632.00	579.33	526.67	474.00	421.33	368.67	316.00	263.33	210.67	158.00	105.33	52.67
Vertuo Next Refurbished	632.00	579.33	526.67	474.00	421.33	368.67	316.00	263.33	210.67	158.00	105.33	52.67
Vertuo Next Premium Refurbished	792.00	726.00	660.00	594.00	528.00	462.00	396.00	330.00	264.00	198.00	132.00	66.00
Vertuo Next Deluxe Refurbished	872.00	799.33	726.67	654.00	581.33	508.67	436.00	363.33	290.67	218.00	145.33	72.67
Vertuo Plus Refurbished	872.00	799.33	726.67	654.00	581.33	508.67	436.00	363.33	290.67	218.00	145.33	72.67
Vertuo Lattissima Refurbished	1,592.00	1,459.33	1,326.67	1,194.00	1,061.33	928.67	796.00	663.33	530.67	398.00	265.33	132.67
Vertuo Creatista Refurbished	2,792.00	2,559.33	2,326.67	2,094.00	1,861.33	1,628.67	1,396.00	1,163.33	930.67	698.00	465.33	232.67

After the expiration of the minimum 12 months contractual period, the subscription will be automatically extended, subject to the application of art. 1.7, with the possibility to terminate after the minimum period, at any time, without justification and without any additional cost to you.

Contents:

Chapter I - General conditions common to all subscription plans

Chapter II - Terms and Conditions of the Subscription - Nespresso Coffee

Chapter III - General Terms and Conditions of the Subscription - Nespresso Machines

CHAPTER I. GENERAL CONDITIONS COMMON TO ALL SUBSCRIPTION PLANS

1.1 Who can become a subscriber?

Customers that select the subscription options, legal persons with a registered office in Romania, as well as natural persons at the minimum age of 18 and living in Romania can benefit from Nespresso subscriptions.

Only one subscription option per Nespresso Member can be accessed at a time.

The subscription is not applicable to employees of Nestle Romania S.R.L.

1.2 How payments work

The chosen subscription has a fixed price that will be billed monthly during the validity period of the subscription. You will pay the same sum monthly, which will be established depending on the chosen subscription.

The monthly price of a subscription contains any additional costs, including delivery of the acquired goods, for standard delivery (free delivery except Sinapseria via bicycle). The price of Nespresso goods includes VAT, which varies depending on the good.

1.3 Must I become a Nespresso Member in order to acquire a Nespresso subscription?

In order to opt for any of the available subscriptions, you have to register as a Nespresso Member, if you are not one already. Registration as a Nespresso Member can also be done at any of the sales channels from below:

• Online, on the www.Nespresso.com website
• In Nespresso stores
• At the Customer Care Centre, available at 0 800 008 300 (toll free number, Monday to Friday, 08:00 a.m - 08:00 p.m)

1.4 What are the Nespresso Credit and Nespresso Extra-Credit?

By paying automatically your monthly subscription fee using you credit card stored in your account and attached to your subscription plan, each month you will receive a fixed amount representing the paid amount of the monthly subscription rate - the Nespresso Credit - which you can use to purchase Nespresso coffee, accessories and / or Nespresso coffee machines, both online at www. Nespresso.com, as well as by phone or in Nespresso stores.

Both credit and extra credit accumulated in your account may not be used for any other purchases of goods or services than mentioned above.

Depending on your coffee subscription and its conditions, you will be assigned a Nespresso Extra-Credit in your account.

Nespresso Credit and Nespresso Extra Credit may be used only for the purchase of Nespresso products, namely Nespresso coffee, accessories and / or coffee machines, during the validity of the subscription or for a maximum period of 2 (two) years after the termination date, otherwise the amounts remain available to Nespresso. The order of use of Nespresso Credit and Nespresso Extra Credit for payment will be automatic, as follows: Nespresso Credit, Nespresso Extra-Credit.

Nespresso Credit and Extra-Nespresso Credit cannot be used to purchase Nespresso Subscriptions, cannot be refunded, cannot be transferred and cannot be exchanged for their cash equivalent. You can check their value by accessing your account online at www.Nespresso.com/ro/en or with the help of Nespresso specialists from Nespresso stores or the Customer Service Center. In the event of termination of the Subscription for any reason and the subsequent conclusion of a new Subscription(s) within two (2) years, Nespresso Credit and/or Nespresso Extra-Credit will be available on the same membership account for each related Subscription. Therefore, the order of use for payment of Nespresso Credit and Nespresso Extra-Credit will operate starting with the Nespresso Credit and Nespresso Extra-Credit related to the oldest Subscription, as follows: Nespresso Credit and/or Nespresso Extra-Credit Subscription 1, Nespresso Credit and/or Nespresso Extra-Credit Subscription 2, etc.

Nespresso reserves the right to terminate payment of the Nespresso Extra Credit at any time and without giving reasons.

1.5 Unpaid payments

If you fail to pay the monthly amounts due on the due date, Nespresso reserves the right to recover those amounts by any legal means, including but not limited to our automated system that will attempt to process the payment on a recurring basis. Any payment due will be made so that the next payment will have to cover both the previous month and the current month.

1.6 Security checks

To ensure that your bank card is not used without your consent, we reserve the right to contact you to validate your name, address and other personal information provided by you when placing your order. By accepting these additional conditions you consent to these verifications.

Also, if there are suspicions of fraud, to ensure that there are no situations in which someone else uses your bank card without your consent, we reserve the right to contact you to confirm transactions.

1.7 Subscription Termination

If you wish to terminate your subscription, you can do so by accessing the My Account / My Subscriptions section at www.Nespresso.com/ro/en or by contacting the Customer Service Center at 0800 008 300 (free call from any network) or visiting any Nespresso store. You will not receive a refund for monthly payments already made at the end of your subscription. If you decide to terminate your subscription, you will lose the status of Ambassador acquired as a result of the subscription purchase, but this will not affect the rights already acquired as a Nespresso member prior to the subscription purchase.

1.8 After the subscription ends

After the termination of the subscription, any Nespresso Credit left unconsumed will still be valid and you will be able to use it for up to 2 (two) years after the termination of the subscription, otherwise the amounts remain available to Nespresso.

1.9 Changes to these Terms and Conditions

Nespresso reserves the right to inform the public of any changes to these Terms and Conditions at any moment, but these changes will not apply to on-going subscriptions, which can be changed by a written agreement, explicitly written between parties.

1.10 Processing of Personal Data

In order to implement each type of subscription, Nespresso processes your personal data, in accordance with the Nespresso data processing policy, available at the following page: www.Nespresso.com/ro/en/legal. By contracting a subscription plan, you declare that you have read it and agree with its stipulations.

Personal data that can be processed by Nespresso and by the payment processor in order to properly implement the subscription plans and their execution are the following: name, surname, address, phone number, e-mail address, banking data, Nespresso membership data.

According to the EU Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and to national legislation, data subjects benefit from the right to be informed, right to access the data, the right to intervene and the right to data portability, as well as from the right to not be subjected to an automated individual decision and to address the justice system and the competent authorities. In order to exert their rights, participants can send a written, dated and signed request to Nestle Romania SRL, Nespresso Division at 3 George Constantinescu St., Sector 2, Bucharest, postal code 020339, Bucharest, Romania, or by e-mail at dataprotection@ro.nestle.com.

Considering the legitimate interest of Nespresso to confirm the identity of the customer, to prevent possible fraud, to take any steps before any court, authority, public institution, as well as the interest to defend any rights in accordance with the present Contract, at the time of concluding the Contract, a correct and complete verification of the Client's identity will be carried out, as follows:

- in the situation where the Nespresso subscription is contracted through Nespresso stores, Nespresso representatives will request the identity document (CI / passport) exclusively to verify the identity of the person concluding this Agreement and to confirm that the Customer's identification data (full name and home address) are correctly and completely included in the Contract. To avoid any doubt, the Nespresso representatives will not keep any kind of copy of the identity document, which will be returned to the Customer immediately after verifying his identity.

1.11 Complaints

For questions, comments and notices with regards to Nespresso subscriptions and the terms and conditions that apply, we kindly ask you to contact us at 3 George Constatinescu, Sector 2, BUCHAREST, you can send us an e-mail at Nespresso.Romania@Nespresso.com or you can call the Customer Care Centre at 0 800 008 300 (toll free number).

CHAPTER II. TERMS AND CONDITIONS - OF THE Nespresso COFFEE SUBSCRIPTION

2.1 Price of subscription

Choose a Nespresso Coffee Subscription to benefit from Nespresso Credit and a discount on your favorite coffee capsules by paying the monthly amount specific to the chosen subscription plan, which is the same every month. The subscription plan is based on the customer's coffee consumption, but the subscription entitles the customer to purchase Nespresso products in the following categories: Nespresso coffee capsules, Nespresso accessories and/or Nespresso espresso machines for the amount paid by the customer using the Credit. Prices include VAT and the VAT quotas of coffee products, accessories, and/or machines are different.

2.2 When are payments due?

The first payment for the first month of subscription is due when you sign up for the desired Nespresso Coffee Subscription, by receiving the confirmation of activation of the subscription. The monthly due payment will be paid exclusively by card (either debit or credit card), through Debit Direct. The registration of a valid card in your Nespresso member account is necessary for this operation to take place. All cards are accepted, except for American Express. We assume no responsibility for any limitations imposed by your bank. The next payments will be taken every month, on the same day of the month in which your subscription was activated, by the recurrent charge of your card by Nespresso.

2.3 What is included in the Nespresso Coffee Subscription?

Each month, a fixed amount, representing the amount of the monthly subscription rate paid, will be allocated to your online account as Nespresso Credit. The same Nespresso Credit for which you are eligible will be added to your membership account each month, within a maximum of 4 days from the date of the monthly payment. In addition, as a membership benefit, you will benefit from a 6% to 12% discount on your coffee orders for the entire duration of your membership, depending on the subscription plan chosen.

As of the 3rd month of your subscription, you will automatically acquire Nespresso Ambassador status whereby you will acquire the following extra benefits under the Nespresso&YOU loyalty program:

• 15% extra discount on accessories and Aeroccino;
• Free decalcifying solution offered for a total of 1000 capsules purchased;
• Benefits for recommendations;
• Extended warranty on espresso machines purchased;
• Exclusive sales;
• Anniversary gift.

Based on your Nespresso Coffee Subscription, you can choose to acquire Nespresso coffee capsules, accessories and/ or coffee machines regularly from the www.Nespresso.com website, over the phone or in Nespresso stores, by using the Nespresso Credit and Nespresso Extra-Credit.

2.4 Delivery of goods

In case you have concluded your subscription online, on the website www.Nespresso.com/ro/en, the delivery of the products will be made in compliance with the provisions on "Delivery" of the Nespresso General Terms and Conditions of Sale which you can consult on www.Nespresso.com/ro/en in the Legal Information section, depending on the subscription chosen, at the correspondence address indicated by you. The delivery cost is included in the monthly price of the subscription.

If you have concluded your subscription in Nespresso stores, the Nespresso coffee capsules for the desired subscription can be handed over to you in the Nespresso store where you have chosen to activate the subscription, if they are available in that store. If the Nespresso coffee assortments are not available in the Nespresso store where you have activated the desired subscription, the Nespresso employee in the store can place an online order for you with the assortments you want, and the delivery will be made to the address indicated by you. The delivery cost is included in the monthly price of the subscription.

2.5 How long does the Nespresso Coffee Subscription last?

The Nespresso Coffee subscription can stop at any moment without any reason or additional costs on your side, by sending us an e-mail at Nespresso.Romania@Nespresso.com or by using the "Cancel" button in "My Account".

The sums paid by the date of cancellation of your subscription cannot be refunded, but they will remain in your account as Nespresso Credit to be used in maximum 2 (two) years’ time.

CHAPTER III. GENERAL TERMS AND CONDITIONS OF THE Nespresso MACHINE SUBSCRIPTION

3.1. Price of subscription

Choose a Nespresso Coffee and Coffee Machine Subscription in order to benefit from the subscription price of a coffee machine and from the coffee capsules you want, depending on the monthly sum due for the chosen subscription plan, transformed into Nespresso credit. You will purchase a Nespresso coffee machine at a subscription price of 1.00 (one) RON and the sum you will subsequently pay depends on the subscription plan that you will choose from the following:

• Nespresso Essenza Mini C30 Machine Subscription
• Nespresso Essenza Mini D30 Machine Subscription
• Nespresso Inissia Machine Subscription
• Nespresso Pixie Machine Subscription
• Nespresso Citiz Machine Subscription
• Nespresso Citiz&Milk Machine Subscription
• Nespresso Citiz Platinum Machine Subscription
• Nespresso Atelier Machine Subscription
• Nespresso Lattissima One Evolution Machine Subscription
• Nespresso Gran Lattissima Machine Subscription
• Nespresso Vertuo Next Machine Subscription
• Nespresso Vertuo Next Premium Machine Subscription
• Nespresso Vertuo Next Deluxe Machine Subscription
• Nespresso Vertuo Plus C Machine Subscription
• Nespresso Vertuo Plus D Machine Subscription
• Nespresso Vertuo Pop Machine Subscription
• Nespresso Bundle Inissia with Aeroccino Machine Subscription
• Nespresso Bundle Vertuo Next with Aeroccino Machine Subscription
• Nespresso Bundle Vertuo Pop with Aeroccino Machine Subscription
• Nespresso Bundle Vertuo Next with Accessories Machine Subscription
• Nespresso Bundle Vertuo Next with Aeroccino, Accessories Machine Subscription
• Nespresso Bundle Vertuo Plus D with Aeroccino, Accessories Machine Subscription
• Nespresso Vertuo Lattissima Machine Subscription
• Nespresso Citiz&Milk Platinum Machine Subscription
• Nespresso Vertuo Pop+ Machine Subscription
• Nespresso Essenza Mini C30 Pantone Limited Edition Machine Subscription
• Nespresso Vertuo Pop Pantone Limited Edition Machine Subscription
• Nespresso Essenza Mini C30 Refurbished Machine Subscription
• Nespresso Essenza Mini D30 Refurbished Machine Subscription
• Nespresso Inissia Refurbished Machine Subscription
• Nespresso Pixie Refurbished Machine Subscription
• Nespresso Citiz Refurbished Machine Subscription
• Nespresso Citiz & Milk Refurbished Machine Subscription
• Nespresso Lattissima One Evolution Refurbished Machine Subscription
• Nespresso Lattissima Touch Refurbished Machine Subscription
• Nespresso Aterlier Refurbished Machine Subscription
• Nespresso Gran Lattissima Refurbished Machine Subscription
• Nespresso Creatista Plus Refurbished Machine Subscription
• Nespresso Creatista PRO Refurbished Machine Subscription
• Nespresso Vertuo POP Refurbished Machine Subscription
• Nespresso Vertuo Next Refurbished Machine Subscription
• Nespresso Vertuo Next Premium Machine Subscription
• Nespresso Vertuo Next Deluxe Machine Subscription
• Nespresso Vertuo Lattissima Machine Subscription
• Nespresso Vertuo Plus Machine Subscription
• Nespresso Vertuo Creatista Machine Subscription

The specifications of each coffee machine and the offered guarantees can be found on the Nespresso website at the links below and will be communicated to you in the Terms and Conditions Specific to the Subscription Contract:

• https://www.Nespresso.com/ro/en/order/machines/original/essenza-mini-grey-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/original/essenza-mini-rubyred-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/original/Inissia-ruby-red
• https://www.Nespresso.com/ro/en/order/machines/original/Pixie-carmine-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/original/Citiz-cherry-red-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/original/citizandmilk-cherry-red-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/original/Citiz-platinum-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/original/Nespresso-atelier-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/original/Lattissima-one-facelift-white-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/original/gran-Lattissima-fresh-vitality-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/vertuo/vertuo-next-c-cherry-red-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/vertuo/vertuo-next-d-rich-brown-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/vertuo/vertuo-next-d-pure-chrome-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/vertuo/vertuo-plus-c-ink-black-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/vertuo/vertuo-plus-d-red-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/vertuo/vertuo-pop-pacific-blue-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/original/bundle-Inissia-red-Aeroccino3
• https://www.Nespresso.com/ro/en/order/machines/vertuo/vertuo-next-red-Aeroccino3
• https://www.Nespresso.com/ro/en/order/machines/vertuo/vertuo-pop-aqua-mint-Aeroccino3
• https://www.Nespresso.com/ro/en/order/machines/vertuo/bundle-vertuo-next-accessories
• https://www.Nespresso.com/ro/en/order/machines/vertuo/bundle-vertuo-next-aeroccino-accessories
• https://www.Nespresso.com/ro/en/order/machines/vertuo/bundle-vertuo-plus-d-aeroccino-accessories
• https://www.Nespresso.com/ro/en/order/machines/vertuo/vertuo-Lattissima-white-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/vertuo/vertuo-pop-plus-titan-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/original/citizandmilk-platinum-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/original/essenza-mini-c30-pantone-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/vertuo/vertuo-pop-pantone-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/original/Inissia-black-refurbished-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/original/Inissia-red-refurbished-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/original/essenza-mini-c30-black-refurbished-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/original/essenza-mini-c30-white-refurbished-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/original/essenza-mini-c30-silver-refurbished-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/original/essenza-mini-c30-grey-refurbished-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/original/essenza-mini-d30-red-refurbished-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/original/essenza-mini-d30-black-refurbished-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/original/essenza-mini-d30-matte-black-refurbished-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/original/essenza-mini-d30-green-refurbished-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/original/Citiz-milk-black-refurbished-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/original/Citiz-milk-red-refurbished-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/original/Lattissima-one-white-refurbished-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/original/Lattissima-one-black-refurbished-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/original/Lattissima-one-brown-refurbished-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/original/Lattissima-one-evo-white-refurbished-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/original/Lattissima-one-evo-black-refurbished-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/original/gran-Lattissima-black-refurbished-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/original/gran-Lattissima-white-refurbished-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/original/Creatista-plus-refurbished-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/original/Creatista-pro-refurbished-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/vertuo/vertuo-Lattissima-black-refurbished-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/vertuo/vertuo-next-d-rich-brown-refurbished-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/vertuo/vertuo-next-d-pure-chrome-refurbished-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/vertuo/vertuo-next-d-white-refurbished-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/vertuo/vertuo-next-d-dark-grey-refurbished-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/vertuo/vertuo-next-c-light-grey-refurbished-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/vertuo/vertuo-next-c-cherry-red-refurbished-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/vertuo/vertuo-next-c-matt-black-refurbished-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/vertuo/vertuo-pop-pacific-blue-refurbished-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/vertuo/vertuo-pop-liquorice-black-refurbished-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/vertuo/vertuo-pop-coconut-white-refurbished-coffee-machine
• https://www.Nespresso.com/ro/en/order/machines/vertuo/vertuo-pop-spicy-red-refurbished-coffee-machine

The subscription references the customers’ coffee consumption and the use of a coffee machine, but the price of the subscription offers the client the right to acquire Nespresso products: Nespresso coffee capsules, accessories and/ or coffee machines. The VAT quotas of coffee products, accessories and/ or machines are different.

3.2 When are payments due?

The first payment for the first month of subscription is due when you sign up for the desired Nespresso Machine Subscription. The monthly due payment will be paid exclusively by card (either debit or credit card), through Debit Direct. The registration of a valid card in your Nespresso member account is necessary for this operation to take place. Only VISA and Mastercard credit cards are accepted. We assume no responsibility for any limitations imposed by your bank. The next payments will be taken every month, on the same day of the month in which your subscription was activated, by the recurrent charge of your card by Nespresso.

3.3 What is included in the Nespresso Coffee Machine Subscription?

You will acquire the Nespresso coffee machine of your choice at the subscription price of 1.00 (one) RON and you will pay the first month due sum. The Nespresso coffee machine of your choice will be delivered to you in maximum 5 working days’ time as of the 1.00 (one) RON payment and the first month due sum have been charged and upon receiving the e-mail confirmation that the subscription has been activated. In exchange for the monthly due sum included in the subscription and transformed into Nespresso Credit, you can acquire Nespresso coffee capsules, accessories and/ or coffee machines regularly, by using the Nespresso Credit as it is described below.

In addition, after the expiry of the minimum 12 months contractual period, together with the automatic extension of the subscription, as a benefit, you will be allocated monthly to your member account, a Nespresso Extra Credit representing 10% of the amount paid monthly, in the form of points bonus. Each bonus point is equivalent to 1.00 RON and is automatically credited to your online account as follows: for every 10.00 RON paid as part of the fixed amount paid for the subscription, your membership account will be automatically credited with 1 bonus point. The bonus points can be used by you at the time of a subsequent purchase, it is not possible to convert them into money.

3.4 Delivery of goods

If you have concluded your subscription in Nespresso stores, the Nespresso coffee machine and the coffee capsules for the desired subscription can be handed over to you in the Nespresso store where you have chosen to activate the subscription, if they are available in that store. If the model of the Nespresso machine you have chosen is not available in the Nespresso store, you can purchase the desired subscription online, on our website www.Nespresso.com/ro/en.

If you have concluded your subscription online, on the website www.Nespresso.com/ro/en the Nespresso coffee machine corresponding to the desired subscription will be delivered to the correspondence address indicated by you, within a maximum of 5 working days from the date of payment of the amount related to the chosen subscription and the sending by email of the subscription activation confirmation.

Delivery of Nespresso capsules will be made, depending on each subscription chosen, to the correspondence address indicated by you, within a maximum of 5 working days from the date of payment of the amount related to the chosen subscription and sending by email the subscription activation confirmation. Delivery of the products purchased during the active subscription period is free, regardless of the value except the delivery by bicycle via Sinapseria.

3.5 What is the duration of a Nespresso Coffee and Coffee Machine Subscription?

The Nespresso Coffee and Coffee Machine subscription lasts  minimum 12 months from the date of the first payment according to the chosen subscription; if termination is desired prior to the expiration of the minimum 12 months period, the termination fee is applicable, according to the "Termination Fee" section and this article.

After the expiration of the minimum 12 months contractual period, the subscription will be automatically extended, subject to the application of art. 1.7, with the possibility to terminate at any time without justification and without any additional cost to you.

The Nespresso Coffee and Coffee Machine subscription involves and obliges you to make recurring payments for a period of minimum 12 months (and further, if the subscription extension operates, for its entire duration).

If you want to terminate the subscription before the 12 months have passed, you will pay a termination fee proportional to the remaining contractual period, depending on the purchased coffee machine, according to the table below:

Machine	Month 1	Month 2	Month 3	Month 4	Month 5	Month 6	Month 7	Month 8	Month 9	Month 10	Month 11	Month 12
Inissia	490.00	449.17	408.33	367.50	326.67	285.83	245.00	204.17	163.33	122.50	81.67	40.83
Inissia Refurbished	392.00	359.33	326.67	294.00	261.33	228.67	196.00	163.33	130.67	98.00	65.34	32.67
Inissia & Aeroccino	890.00	815.83	741.67	667.50	593.33	519.17	445.00	370.83	296.67	222.50	148.33	74.17
Essenza Mini	590.00	540.83	491.67	442.50	393.33	344.17	295.00	245.83	196.67	147.50	98.33	49.17
Essenza Mini Pantone	640.00	586.67	533.33	480.00	426.67	373.33	320.00	266.67	213.33	160.00	106.67	53.33
Essenza Mini Refurbished	472.00	432.67	393.33	354.00	314.67	275.33	236.00	196.67	157.33	118.00	78.67	39.33
Pixie	790.00	724.17	658.33	592.50	526.67	460.83	395.00	329.17	263.33	197.50	131.67	65.83
Pixie Refurbished	632.00	579.33	526.67	474.00	421.33	368.67	316.00	263.33	210.67	158.00	105.33	52.67
Citiz	990.00	907.50	825.00	742.50	660.00	577.50	495.00	412.50	330.00	247.50	165.00	82.50
Citiz Refurbished	792.00	726.00	660.00	594.00	528.00	462.00	396.00	330.00	264.00	198.00	132.00	66.00
Citiz Platinum	1,099.00	1,007.42	915.83	824.25	732.67	641.08	549.50	457.92	366.33	274.75	183.17	91.58
Citiz&Milk Platinum	1,490.00	1,365.83	1,241.67	1,117.50	993.33	869.17	745.00	620.83	496.67	372.50	248.33	124.17
Citiz&Milk	1,290.00	1,182.50	1,075.00	967.50	860.00	752.50	645.00	537.50	430.00	322.50	215.00	107.50
Citiz&Milk Refurbished	1,032.00	946.00	860.00	774.00	688.00	602.00	516.00	430.00	344.00	258.00	172.00	86.00
Lattissima One Evolution	1,390.00	1,274.17	1,158.33	1,042.50	926.67	810.83	695.00	579.17	463.33	347.50	231.67	115.83
Lattissima One Evolution Refurbished	1,112.00	1,019.33	926.67	834.00	741.33	648.67	556.00	463.33	370.67	278.00	185.33	92.67
Lattissima Touch Refurbished	1,023.00	937.75	852.5	767.25	682.00	596.75	511.50	426.25	341.00	255.75	170.50	85.25
Atelier	1,790.00	1,640.83	1,491.67	1,342.50	1,193.33	1,044.17	895.00	745.83	596.67	447.50	298.33	149.17
Atelier Refurbished	1,432.00	1,312.67	1,193.33	1,074.00	954.67	835.33	716.00	596.67	477.33	358.00	238.67	119.33
Gran Lattissima	1,890.00	1,732.50	1,575.00	1,417.50	1,260.00	1,102.50	945.00	787.50	630.00	472.50	315.00	157.50
Gran Lattissima Refurbished	1,512.00	1,386.00	1,260.00	1,134.00	1,008.00	882.00	756.00	630.00	504.00	378.00	252.00	126.00
Vertuo Next	790.00	724.17	658.33	592.50	526.67	460.83	395.00	329.17	263.33	197.50	131.67	65.83
Vertuo Next Premium	990.00	907.50	825.00	742.50	660.00	577.50	495.00	412.50	330.00	247.50	165.00	82.50
Vertuo Next Deluxe	1,090.00	999.17	908.33	817.50	726.67	635.83	545.00	454.17	363.33	272.50	181.67	90.83
Vertuo Plus	1,090.00	999.17	908.33	817.50	726.67	635.83	545.00	454.17	363.33	272.50	181.67	90.83
Vertuo POP	649.00	594.92	540.83	486.75	432.67	378.58	324.50	270.42	216.33	162.25	108.17	54.08
Vertuo POP Pantone	699.00	640.75	582.50	524.25	466.00	407.75	349.50	291.25	233.00	174.75	116.50	58.25
Vertuo POP Plus	790.00	724.17	658.33	592.50	526.67	460.83	395.00	329.17	263.33	197.50	131.67	65.83
Vertuo Next & Aeroccino	1,190.00	1,090.83	991.67	892.50	793.33	694.17	595.00	495.83	396.67	297.50	198.33	99.17
Vertuo Next & Accessories	1,658.00	1,519.83	1,381.67	1,243.50	1,105.33	967.17	829.00	690.83	552.67	414.50	276.33	138.17
Vertuo Next, Aeroccino & Accessories	1,835.00	1,682.08	1,529.17	1,376.25	1,223.33	1,070.42	917.50	764.58	611.67	458.75	305.83	152.92
Vertuo Plus, Aeroccino & Accessories	2,135.00	1,957.08	1,779.17	1,601.25	1,423.33	1,245.42	1,067.50	889.58	711.67	533.75	355.83	177.92
Vertuo POP & Aeroccino	1,029.00	943.25	857.50	771.75	686.00	600.25	514.50	428.75	343.00	257.25	171.50	85.75
Vertuo Lattissima	1,990.00	1,824.17	1,658.33	1,492.50	1,326.67	1,160.83	995.00	829.17	663.33	497.50	331.67	165.83
Creatista Plus Refurbished	2,312.00	2,119.33	1,926.67	1,734.00	1,541.33	1,348.67	1,156.00	963.33	770.67	578.00	385.33	192.67
Creatista PRO Refurbished	3,112.00	2,852.67	2,593.33	2,334.00	2,074.67	1,815.33	1,556.00	1,296.67	1,037.33	778.00	518.67	259.33
Vertuo Pop Refurbished	519.00	475.75	432.50	389.25	346.00	302.75	259.50	216.25	173.00	129.75	86.50	43.25
Vertuo Pop Plus Refurbished	632.00	579.33	526.67	474.00	421.33	368.67	316.00	263.33	210.67	158.00	105.33	52.67
Vertuo Next Refurbished	632.00	579.33	526.67	474.00	421.33	368.67	316.00	263.33	210.67	158.00	105.33	52.67
Vertuo Next Premium Refurbished	792.00	726.00	660.00	594.00	528.00	462.00	396.00	330.00	264.00	198.00	132.00	66.00
Vertuo Next Deluxe Refurbished	872.00	799.33	726.67	654.00	581.33	508.67	436.00	363.33	290.67	218.00	145.33	72.67
Vertuo Plus Refurbished	872.00	799.33	726.67	654.00	581.33	508.67	436.00	363.33	290.67	218.00	145.33	72.67
Vertuo Lattissima Refurbished	1,592.00	1,459.33	1,326.67	1,194.00	1,061.33	928.67	796.00	663.33	530.67	398.00	265.33	132.67
Vertuo Creatista Refurbished	2,792.00	2,559.33	2,326.67	2,094.00	1,861.33	1,628.67	1,396.00	1,163.33	930.67	698.00	465.33	232.67

These terms and conditions (here in after "Nespresso&You Conditions") govern your agreement as a Nespresso Member and Member of the Nespresso & You Program with Nestlé Romania SRL, the Nespresso division in Romania, the company implementing this loyalty program.

These terms and conditions apply in addition to the General Conditions of Sale which you can consult on www.Nespresso.com/ro/en in the Legal Information section.

The Nespresso&You program is offered to the public by the Nespresso division of Nestlé Romania SRL, called "Nespresso", having its registered office in str. George Constantinescu, nr. 3, sector 2, BUCHAREST, registered in the Trade Register under no. J40/10813/2010, C.U.I. RO 8184502, bank account RO71 CITI 0000 0007 2465 2158 opened at Citi Bank Europe PLC, Dublin – Romania Branch.

For any information you can contact us at any time at George Constantinescu Street, nr. 3, sector 2, BUCHAREST, Romania, send us an email at Nespresso. Romania@Nespresso.com or call the Customer Service Center at 0 800 008 300 (free call from any network).

Table of contents of the document:

Chapter 1 - What is the Nespresso&You Program and the general conditions of the program?

Chapter 2 - Who can become a Member of the Nespresso&You Program?

Chapter 3 - Benefits granted to Nespresso Members within the Nespresso&You Program

Chapter 4 - Additional Information

Chapter 5 - Confidentiality and processing of personal data

CHAPTER 1 - WHAT IS THE Nespresso &; YOU PROGRAM AND GENERAL CONDITIONS OF THE PROGRAM

The Nespresso&You program is a loyalty program exclusively for Nespresso customers in Romania who receive benefits from coffee capsule orders and length of Nespresso membership.

The Nespresso&You program does not involve any cost from the Nespresso customer.

Starting July 21, 2021, based on coffee capsule orders and length of Nespresso membership, Nespresso Romania Customers will be assigned to one of the 3 (three) segments available under the Nespresso&You program detailed below. Nespresso customers  can check the segment in which they are enrolled in Nespresso stores, in the "My Account" section after logging into the customer account on www.Nespresso.com or by calling 0800 008 300.  

"CONNOISSEUR" – will be considered Nespresso customers who have cumulatively registered total orders between 10 and 490 Nespresso capsules during the last 12 months of seniority as a Nespresso Member in Romania.

"EXPERT" – Nespresso customers who meet at least one of the following conditions will be considered:

1. have cumulatively registered total orders between 500 and 990 Nespresso capsules during the last 12 months of seniority as a Nespresso Member.
2. have reached at least 4 years (48 months) since registration as a Nespresso Member in Romania.

"AMBASSADOR" – Nespresso customers who meet at least one of the following conditions will be considered:

1. have cumulatively registered total orders of over 1000 Nespresso capsules during the last 12 months of seniority as a Nespresso Member.
2. have reached at least 8 years (96 months) since registration as a Nespresso Member in Romania.
3. They purchased a coffee subscription starting March 3, 2023

CHAPTER 2 - WHO CAN BECOME A MEMBER OF THE Nespresso&YOU program?

The program is addressed to legal entities with registered office in Romania and individuals who are at least 18 years old and live in Romania, who have purchased or intend to purchase Nespresso products from the home range, hereinafter referred to as "Customers"

They can participate in the Nespresso&You program if they register as a Nespresso Member. Registration can be done in any of Nespresso's sales channels according to art. 4.2 and 4.3 below.

Nespresso&You Program can benefit both Nespresso Romania Customers who open a Nespresso Member account starting with the program launch date, namely July 21, 2021, as well as Customers who opened a Nespresso Member account prior to the launch date, on the territory of Romania, in one of Nespresso's own channels. Opening a Nespresso Member account involves purchasing at least one box of Nespresso coffee from Nespresso's own channels, and Nespresso Member accounts are unique, associated with the person making the transaction.

Customers who do not place any coffee orders within a period of 12 consecutive months (period of inactivity) will lose their status in the Nespresso&You program and their classification in the Connoisseur, Expert or Ambassador segment, respectively, if they do not place any coffee orders. In this case, the seniority and number of capsules ordered prior to the inactivity period will not be taken into account but will be recalculated starting with the date of the first coffee order following the inactivity period.

CHAPTER 3 - BENEFITS GRANTED TO Nespresso MEMBERS UNDER THE Nespresso & YOU program

CONNOISSEUR:

1. Free delivery for any order of at least 130 RON made in Nespresso's own channels.
2. Recycling used coffee capsules – Nespresso members have the option to "Pick up recyclable capsules", free of charge, when they place a new coffee order. They can add one or two bags to the basket free of charge for collecting used coffee capsules and check the option "Pick up recyclable capsules" when selecting the courier for delivery. Once this option is checked, the courier will pick up the used coffee capsules, collected in the recycling bags, when he delivers the requested coffee order.
3. Technical assistance regarding the espresso machine: we pick up the espresso machine from home, repair it and return it, and the Nespresso Member receives another espresso machine for free use, while his espresso machine is in service. The repair will be free of charge if the espresso machine is under warranty.
4. Access to Masterclass sessions organized by Nespresso and communicated on the Nespresso.com website;

EXPERT:

1. Free delivery for any order of at least 130 RON made in Nespresso's own channels.
2. Recycling used coffee capsules Nespresso members have the option to "Pick up recyclable capsules", free of charge, when they place a new coffee order. They can add one or two bags to the basket free of charge for collecting used coffee capsules and check the option "Pick up recyclable capsules" when selecting the courier for delivery. Once this option is checked, the courier will pick up the used coffee capsules, collected in the recycling bags, when he delivers the requested coffee order.
3. Technical assistance regarding the espresso machine: we pick up the espresso machine from home, repair it and return it, and the Nespresso Member receives another espresso machine free of charge while his espresso machine is in service. The repair will be free of charge if the espresso machine is under warranty.
4. Access to Masterclass sessions organized by Nespresso and communicated on the Nespresso.com website;
5. 10% Extra Discount for the purchase of Nespresso accessories. The discount may be cumulated with other promotional offers that involve price reductions for products in the Accessories category. The discount does not apply to food products.
6. Free descaling kit – the gift is given in the next order after reaching the cumulative threshold of 1000 capsules and only once for 12 months, regardless of the number of capsules purchased. The calculation for the 1000 capsules ordered is made considering only the capsules ordered after July 21, 2021, the launch date of the program.
7. The option to recommend Nespresso machines for the original system and benefit from the related gift within the recommendation campaign "Share the ultimate coffee experience with friends".

AMBASSADOR:

1. Free delivery for any order of at least 130 RON made in Nespresso's own channels.
2. Recycling used coffee capsules Nespresso members have the option to "Pick up recyclable capsules", free of charge, when they place a new coffee order. They can add one or two bags to the basket free of charge for collecting used coffee capsules and check the option "Pick up recyclable capsules" when selecting the courier for delivery. Once this option is checked, the courier will pick up the used coffee capsules, collected in the recycling bags, when he delivers the requested coffee order.
3. Technical assistance regarding the espresso machine: we pick up the espresso machine from home, repair it and return it, and the Nespresso Member receives another espresso machine free of charge while his espresso machine is in service. The repair will be free of charge if the espresso machine is under warranty.
4. Access to Masterclass sessions organized by Nespresso and communicated on the Nespresso.com website;
5. 15% Extra Discount for the purchase of Nespresso accessories. The discount may be cumulated with other promotional offers that involve price reductions for products in the Accessories category. The discount does not apply to food products.
6. Free descaling kit – the gift is given in the next order after reaching the cumulative threshold of 1000 capsules and only once for 12 months, regardless of the number of capsules purchased. The calculation for the 1000 capsules ordered is made considering only the capsules ordered after July 21, 2021, the launch date of the program.
7. The option to recommend Nespresso machines and benefit from the related gift within the recommendation campaign "Share the ultimate coffee experience with friends".
8. One-year extended warranty for purchased coffee machines – thus, these products will benefit from a 3-year warranty. The extended warranty is granted exclusively to customers who gained Ambassador status at the time of purchasing the coffee machine and upon presentation of the purchase document (receipt or invoice).
9. Exclusive access to certain special products sold by Nespresso, such as limited editions of coffee or available accessories. These products can only be purchased by customers in the Ambassador segment.
10. Anniversary gift on the anniversary of each year of seniority as a Nespresso Member. The gift will be automatically added to the next coffee order after the annual date of the one-year anniversary of seniority.

CHAPTER 4 - ADDITIONAL INFORMATION:

4.1 The Nespresso distribution system consists of the following Nespresso sales channels:

• Nespresso Boutique, 210 Calea Dorobanti, Bucharest,
• Nespresso Boutique in Baneasa Shopping City, ground floor, Bucharest,
• Nespresso point of sale in AFI Palace Cotroceni, Champs-Élysées corridor, Bucharest,
• Nespresso point of sale in Mega Mall, on the ground floor, Bucharest,
• Nespresso point of sale in Sun Plaza, ground floor, Bucharest,
• Nespresso point of sale in VIVO! Mall, ground floor, Cluj-Napoca,
• Nespresso online store, www.Nespresso.com,
• Nespresso mobile app (available for iPhone, iPad and Android),
• Customer Service Centre (available at 0 800 008 300, free call from any network).

4.2 Registration as a Nespresso Member implies that the customer:

• be the owner of a Nespresso coffee machine, regardless of whether this machine was purchased from Nestlé Romania S.R.L Nespresso Division, from Nespresso partner stores, from Nespresso stores in other countries or from other sources.
• register by filling in and signing a form for personal data (name, e-mail address, telephone, postal address).
• purchase at least one box of Nespresso coffee (10 capsules).

4.3 Registration as a Nespresso Member can be carried out:

• online, on the website wwww.Nespresso.com,
• in Bucharest: Nespresso Boutique, Calea Dorobanti, no. 210, Nespresso Boutique Baneasa Shopping City, Bucharest - Ploiesti Road 42D, in the Nespresso point of sale in AFI Cotroceni, Paul Teodorescu Boulevard 4, Nespresso point of sale in Mega Mall, Pierre de Coubertin Boulevard 3-5, and Nespresso point of sale in Sun Plaza, Calea Vacaresti nr 391,
• in Cluj-Napoca: Nespresso point of sale in VIVO! Mall, 492-500 Avram Iancu Street, Floresti,
• through the Customer Service Center, available at 0 800 008 300 (free call from any network, Monday - Friday from 08:00 to 20:00).

4.4 Change of membership:

• If during an anniversary year Nespresso member who have the status of Expert or Ambassador do not meet the specific conditions of the status, but still remain active members, they may downgrade to a lower status depending on the consumption / seniority they had:

1. A customer with Expert status who has not purchased 500 capsules during the anniversary year and is under 4 years senior, will become a Connoisseur
2. A customer with Ambassador status who has not purchased 1000 capsules during the anniversary year and is under 8 years seniority:
   • will become an Expert if he consumes 500 capsules or has at least 4 years of seniority
   • will become a Connoisseur if he consumes less than 500 capsules and has less than 4 years of seniority
   • will become an Expert if the customer cancels his coffee subscription if during the anniversary year the customer purchased at least 500 capsules and has a seniority of at least 4 years or will become a Connoisseur if the member cancels the coffee subscription and during the anniversary year purchased less than 500 capsules and at the same time the seniority does not exceed 4 years.

CHAPTER 5 - CONFIDENTIALITY AND PROCESSING OF PERSONAL DATA

Nestlé Romania SRL, Nespresso Division, processes the personal data of participants in this promotion in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to  the processing of personal data and on the free movement of such data ("GDPR") and with the Information Note on the processing of personal data existing on the website www.Nespresso.com.

The Nespresso division guarantees the confidentiality of personal data of all participants. The personal data indicated above are provided directly by you and your refusal to provide this data determines the impossibility for Nestlé Romania SRL, its partners and/ or suppliers, to properly carry out the specific activities and collaboration with you. Personal data are processed on the basis of the legal obligation of the controller (Article 6 (1) (c) of GDPR), legitimate interests (Article 6 (1) (f) of GDPR) and/ or consent of the data subject (Article 6 (1) (a) of GDPR).

The following data may be collected from all participants: name, surname, address, telephone number, email address, Nespresso Member number, name of the store where the machine was purchased and date of purchase. In order to fulfill tax obligations, Nespresso Division may request data such as CNP.

By communicating personal data in the ways expressly indicated in the Terms and Conditions, participants express their express and unequivocal consent for their personal data to enter the Nespresso Division database exclusively for the purpose of registration, validation, assignment of discounts and fulfillment of their legal, legal and/ or tax obligations.

Nespresso Division takes all necessary measures to ensure that your personal data is processed only for the minimum period necessary for granting the discount and in accordance with the Nespresso Member conditions which are available at the link www.Nespresso.com.

Personal data collected as part of this promotion will not be disclosed to third parties, except in cases where Nespresso Division must comply with obligations imposed by applicable law.

The Nespresso Division may ask participants for their consent for further advertising and direct marketing communications and to use, free of charge, in various printed, audio and video materials, their first and last name. Participants will not be obliged to express these agreements, remaining at their own discretion. If participants wish to express their agreement in this regard, this will be recorded by a written declaration signed by them; The granting of discounts is in no way conditional on the option expressed on this aspect.

According to the applicable law, the data subjects benefit from the rights of information, access to data, intervention and portability over personal data, the right not to be subject to an automated individual decision and to address the courts and competent authorities. In order to exercise these rights, participants may send a written, dated and signed request to Nestle Romania SRL, Nespresso Division at 3 George Constantinescu Street, sc A, 7th floor, sector 2, postal code 020339, Bucharest, Romania, or by email to dataprotection@ro.nestle.com.

The Nespresso Division reserves the right to modify this document during the promotion, but not before announcing to the public through the website www.Nespresso.com. In order to inform the public, the Terms and Conditions of the promotion will be published and will be available free of charge to any interested person on the website www.Nespresso.com, Legal Notices section, in and in Nespresso stores starting July 21, 2021.

To find out more details about the conditions of the promotions, the payment and delivery methods of your orders, please visit www. Nespresso.com or contact the Customer Care Center, available at 0 800 008 300, free of charge call from any network.

Nestlé Romania S.R.L,Nespresso Division, having its headquarters in Bucharest, Str. George Constantinescu nr. 3, Sc. A, Et. 7, Sector 2, Unique Registration Code 8184502, registered with the Trade Register Office under no. J40/10813/2010, bank account RO71CITI0000000724652158, informs customers / potential customers, the terms and conditions of the promotional campaign \"Share the ultimate coffee experience with friends\".

The Campaign is addressed to existing Nespresso Eligible Members as well as new Eligible Members who meet the eligibility conditions and conditions for participation mentioned below and involves the provision of benefits, as detailed below, for both new Eligible Members and existing Eligible Members.

Existing Nespresso eligible members  will receive a Nespresso promo code  that they can pass on to acquaintances who are not previously registered as Nespresso Members  – hereinafter referred to as  the \"New Eligible Members\" – so that the later can benefit from a 20% discount and a predefined packet of coffee as a gift when purchasing a Nespresso espresso machine from the Original System . The promotional campaign does not apply to espresso machines from the Vertuo system.

For each Nespresso espresso machine  in the Original system purchased by acquaintances, The Nespresso Member will receive 2 gift coffee boxes (20 original Nespresso capsules), predetermined, with the mention that he can receive up to a maximum of 6 boxes of coffee boxes.

Eligibility Conditions for Existing Nespresso Members: Nespresso Members  who meet at least one of the following conditions are eligible to participate in the Campaign:

1. They are Nespresso Loyalty Program Experts &
2. They are Ambassadors members in the Nespresso & YOU loyalty program.

The Nespresso eligible member can benefit from 2 boxes of coffee as a gift, under the following conditions:

• Send the unique promotional code received by e-mail to his acquaintances, who are not previously registered as Nespresso Members;
• The unique promotional code received by each existing eligible Nespresso Member can be used by up to 3 known, thus, the maximum number of gift coffee boxes that an eligible Nespresso Member  it can get is 6 cans of coffee. The existing Nespresso eligible member  will benefit from 2 gift coffee boxes only as a result of the use of the unique coupon code for the purchase of a Nespresso espresso machine from the Original system by his/her acquaintance/friend, from Nespresso's own channels, if he/she does not return the Nespresso espresso machine from the Original system within 14 calendar days from the moment of purchase.
• Within 15 days of the use of the coupon code by an acquaintance, the eligible Nespresso Member will receive a notification email and instructions for claiming the gift consisting of 2 predetermined coffee boxes: 1 box of Ispirazione Ristretto Italiano coffee (10 capsules) and 1 box of Ispirazione Firenze Arpeggio coffee  (10 capsules).
• The 2 gift coffee boxes can be redeemed at the next coffee order, based on a new coupon code received in the notification email.
• Gift coffee capsules can only be claimed in different orders, one order using a coupon code received for each known person who purchased a Nespresso espresso machine from the Original System  under the conditions of the promotion.
• The 2 gift coffee boxes are not granted if, after using the promotional code and delivering the Nespresso espresso machine from the Original system, the known person returns the purchased espresso machine.

The newly eligible member can benefit from a 20% discount and a predefined packet of gift coffee when purchasing a Nespresso espresso machine from the Original system, under the following conditions:

• Receive the valid unique promo code from an existing eligible Nespresso Member
• Use the unique promotional code received to purchase a Nespresso espresso machine from the Original system from  Nespresso's own Channels . The code can be used only once, for a single espresso machine. The new eligible member will use the unique coupon code in the \"Coupon Code\" field in the shopping cart or communicate it to the Specialist Nespresso.c) To register as a new Member Of Nespresso.d) Depending on the espresso model in the Original system purchased, the predefined packets of coffee as a gift are:
  
  • When purchasing an Essenza Mini espresso machine, Pixie,  Inissia+ Aeroccino package, or Inissia  The newly eligible member benefits from 20% discount from the full price of the espresso machine
  • When purchasing a Citiz espresso machine, or Lattissima One The newly eligible member benefits from a 20% discount from the full price of the espresso machine
  • When purchasing a Gran Lattissima espresso machine, Atelier, Creatista- Plus or Creatista Pro The newly eligible member benefits from 20% discount from the full price of the espresso machine
  • The 20% discount and predefined packets of coffee as a gift cannot be cumulated with other promotions.

As part of this Campaign, the newly eligible Member will only be able to become an existing Nespresso Member if he/she is also an Expert or Ambassador in the Nespresso & YOU loyalty program  , in the sense that he/she will be able to make further recommendations for the purchase of the original Nespresso espresso machines  by offering a unique promotional code to other new eligible Members.

Registering as a Nespresso member assumes that:

• That customer should be the owner of a Nespresso coffee machine, regardless of whether this machine was purchased from Nestlé Romania S.R.L, Nespresso Division, Nespresso partner stores, From Nespresso stores in other countries or from other sources;
• The client must be registered or registered as a Nespresso Member  by filling in and signing a form for the machine data and personal data (name, e-mail address, telephone, postal address).
• To buy at least one box of Nespresso coffee  (10 capsules).

Registration as a Nespresso member can be done:

• online, on the www.Nespresso.com website
• in Bucharest: Nespresso Boutique, Calea Dorobanţi, nr. 210, Nespresso Boutique Băneasa Shopping City, Şoseaua București - Ploieşti 42D, in the Nespresso point of sale in AFI Cotroceni, Vasile Milea Boulevard 4 or in the Nespresso point of sale in  Mega Mall, 3-5 Pierre de Coubertin Boulevard, or in the Nespresso  point of sale in Sun Plaza, Calea Văcăreşti 391,
• in Cluj-Napoca: the Nespresso point of sale in VIVO! Mall, 492-500 Avram Iancu Street, Floresti,
• in Brasov: Nespresso point of sale in AFI, 15 Noiembrie Boulevard, no. 78, Brasov, inside Afi Brasov Mall, ground floor.
• in Timişara: the Nespresso sales contract in Iulius Town,  Council  of Europe Square Point, 300627 Timisoara.
• In Constanta : the Nespresso sales contract in Vivo Mall Constanta
• In Iasi : the Nespresso sales contract in Palas Mall Constanta
• through the Customer Care Center, available at the phone number 0 800 008 300 (free call from any network, program Monday - Friday between 08:00 - 20:00)

Nespresso's own channels are:

• Nespresso Boutique, from Calea Dorobanţi nr. 210, sector 1, Bucharest
• Nespresso Boutique in Baneasa Shopping City, Bucharest
•  Nespresso point of sale  in AFI Palace Cotroceni, Bucharest
•  Nespresso Mega Mall Bucharest point of sale
•  Nespresso Sun Plaza point of sale, Bucharest
•  Nespresso VIVO outlet! Mall, Cluj Napoca
•  Nespresso Iulius Town, Timisoara
• Punctul de vanzare Nespresso din AFI, bulevardul 15 Noiembrie, nr 78, Brasov, precinct Afi Brasov Mall, ground floor.
• Online store, on www. Nespresso.com
•  Nespresso mobile app
• Customer Care Center (available at 0800 008 300, free of charge from any network)

To find out more details about the payment and delivery conditions or the privacy policy, please visit www. Nespresso.com or contact the Customer Care Center (freephone: Monday-Friday, 08:00-20:00).

CONFIDENTIALITY AND PROCESSING OF PERSONAL DATA

•  The Nespresso Division  processes the personal data of the participants in this Campaign in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (\"GDPR\") and with the Information Note on the processing of personal data existing on the website www. Nespresso.com.
• The following data may be collected from all participants if they are not already in the Nespresso Club database: name, surname, address, telephone number, e-mail address, Nespresso Club Member number, name of the store where the device was purchased and date of purchase. For the fulfilment of tax obligations, the Nespresso Division  may request data such as the CNP.
•  The Nespresso division  guarantees the confidentiality of the personal data of all participants. The personal data indicated above are provided directly by you and your refusal to provide this data makes it impossible for Nestlé, its partners and/or suppliers to properly carry out the specific activities and the collaboration with you. Personal data are processed on the basis of the legal obligation of the controller (Art. 6 (1) (c) GDPR), legitimate interests (Art. 6 (1) (f) GDPR) and / or the consent of the data subject (Art. 6 (1) (a) GDPR).
• By communicating their personal data in the ways expressly indicated by the Terms and Conditions, the participants and winners of the Campaign prizes expressly and unequivocally agree that their personal data will enter the database of the Nespresso Division  in order to register in the campaign and / or the Nespresso Club, to validate and assign promotional products and to fulfill their legal obligations,  legal and/or tax.
•  The Nespresso Division  takes all necessary measures to ensure that your personal data is processed only for the minimum period necessary for the purposes set out in this information and in accordance with the conditions of membership in the Nespresso Club  that are available at the link www. Nespresso.com.
•  The Nespresso Division  may request the participants' consent for subsequent communications of a publicity and direct marketing nature and to use their name and surname free of charge in various printed materials, audio and video. Participants will not be obliged to express these agreements, remaining at their own choice. If the participants wish to express their consent, this will be recorded by a written declaration signed by them; the promotion is in no way subject to the option expressed in this respect.
• According to the applicable law, data subjects benefit from the rights of information, access to data, intervention and portability of personal data, the right not to be subject to an automated individual decision and to appeal to the courts and competent authorities. In order to exercise these rights, the participants may send a written, dated and signed request to the Organizer at the address Str. George Constantinescu nr. 3, sc A, 7th floor, sector 2, postal code 020339, Bucharest, Romania, or by email at the dataprotection@ro.nestle.com.

Campaign participants are required to comply with the Terms and Conditions of this Promotional Campaign, which are publicly available free of charge through the website www. Nespresso.com/legal or may be made available (i) on the basis of a free telephone call to the Customer Care Center, 0 800 008 300, (ii) by e-mail to Nespresso.romania@Nespresso.com, or (iii) on the basis of a written request to the Organizer, at the above-mentioned registered office.

Nespresso reserves the right to refuse attempts to apply this campaign attempting to violate these terms and conditions. In this regard, the Nespresso Division  may request clarifications and additional documents.

The following categories of people cannot benefit from the Nespresso Campaign \"Share your ultimate coffee experience with friends\":

• employees of Nestlé Romania S.R.L. and its distributors;
• employees of nestlé Romania S.R.L. partner stores, Nespresso Division
• employees of any companies involved in the performance of any activities related to the organization and operation of the Nespresso Club;
• relatives of the employees mentioned above (i.e. children/parents, brothers/sisters, spouse).

The following can participate in the Campaign:

• individuals over the age of 18 years old at the beginning of the Campaign, with their domicile or residence, even temporary, in Romania
• legal entities established in Romania.

Nespresso reserves the right to modify this document during the campaign, but not before notifying the public through the website www. Nespresso.com. In order to make the public known, the Campaign Terms and Conditions will be published and will be available free of charge to any interested person on the website www. Nespresso.com, Legal Notices section, in Nespresso Boutique and  in Nespresso points of sale from 28.08.2024.

 

Nestlé Romania S.R.L,Nespresso Division, having its headquarters in Bucharest, Str. George Constantinescu nr. 3, Sc. A, Et. 7, Sector 2, Unique Registration Code 8184502, registered with the Trade Register Office under no. J40/10813/2010, bank account RO71CITI00000000724652158, informs customers / potential customers, the terms and conditions of the campaign "Choose Nespresso subscriptions and enjoy  the  supreme experience of coffee".

The   campaign "Choose Nespresso subscriptions and enjoy the ultimate experience of coffee" is carried out for Nespresso members and involves the granting of benefits, based on the conditions set out below:

 

1. Benefit from 1 box of 10 capsules as a gift, in the same order, when purchasing at least 10 coffee capsules from the  Original range or 1 Box of 10 capsules as a gift, in the same order, upon purchase of at least 7  Coffee capsules from the  Vertuo range, depending on  the  newly created subscription, members of the Nespresso Club who simultaneously meet the  following conditions:

• have previously held a Nespresso subscription that has ceased and have created a new coffee or espresso plan
• The offer is claimed within 30 days of receiving the communication the email address associated with the Nespresso Club Member account.

2. Benefit from 1 Box of 10 gift capsules, in the same order, when purchasing at least 10 coffee capsules from the Original range or 1 Box of 10 gift capsules in the same order, when purchasing at least 7 coffee capsules from the Vertuo range, depending on the newly created subscription, members of the Nespresso Club who meet, simultaneously, the following conditions:

• have previously held a coffee or espresso card subscription that has ceased at least 6 months before the start of the campaign and have purchased a new subscription
• The offer is claimed within 30 days of receiving the communication the email address associated with the Nespresso Club Member account.

3. Benefit from 1 box of 10 capsules as a gift, at the following 3 orders, when purchasing at least 90 coffee capsules from the Original range or 1 Box of 10 capsules as a gift for the next 3 orders, when purchasing at least 90 coffee capsules from the Vertuo range, depending on the subscription held, members of the Nespresso Club who meet, simultaneously, the following conditions:

• They have an active subscription for a period of at least 2 months and have created a  coffee subscription
• The offer is claimed within 30 days of receiving the communication on the email address associated with the Nespresso Club Member account.

4. Anniversary gift: benefit from 1 Box of 10 gift capsules, in the same order, when purchasing at least 10 coffee capsules from the Original range or 1 Box of 10 gift capsules, in the same order, upon the purchase of at least 7 coffee capsules from the Vertuo range, depending on the Nespresso subscription owned, members of the Nespresso Club who meet, simultaneously, the following conditions:

• Nespresso members who have created a  coffee or espresso card subscription and have celebrated 12 months since the subscription was created  and
• The offer is claimed within 30 days of receiving the communication the email address associated with the Nespresso Club Member account.

The gift box will be automatically added to the same order that will contain a minimum of 10 Nespresso coffee capsules.

Additional details:

• The offer is valid exclusively for customers who have purchased a Nespresso subscription starting with 26th of January 2023;
• The offer applies only once, for a single order made by a Nespresso Member. A Nespresso Member can only benefit from one gift depending on the order made. Claiming the offer is only possible at the time of making the order, under the conditions mentioned above. The offer cannot be requested after the order is made;
• The product offered as a gift, respectively the set of 10 coffee capsules, cannot be exchanged for money or other products;
• The offer is nominal and is associated with the Nespresso membership number;
• The offer valid in its own channels Nespresso detailed below.

Offer "Choose Nespresso subscriptions and enjoy the ultimate coffee experience" will be active in the period 26 January 2023 - 26 January 2024.

In order to benefit from the coffee capsules as a gift it is necessary to register as a Nespresso Member. The Nespresso Member Account can give you  quick access to news and information about our coffee assortments, promotions, as well as advice and technical assistance regarding the use of your espresso machine.

Registering a client as a Nespresso member implies that the client:

• to be the owner of a Nespresso coffee machine, regardless of whether this device was purchased from Nestlé Romania S.R.L, Nespresso Division, Nespresso partner stores, from Nespresso stores in other countries;
• to have filled in and signed a form for personal e data (name, e-mail address, telephone, postal address);
• purchase a minimum of one box of Nespresso coffee (10 capsules).

 

Registration as a Nespresso member can be done:

• online, on the www.Nespresso.com website
• in Bucharest: Nespresso Boutique, Calea Dorobanţi, nr. 210, Nespresso Boutique Băneasa Shopping City, Şseaua București - Ploieşti 42D or in the Nespresso point of sale in AFI Cotroceni, Bulevardul General Paul Teodorescu 4 or in  the Nespresso point of sale in Mega Mall,  3-5 Pierre de Coubertin Boulevard, ground floor;
• In Cluj-Napoca: the Nespreso point of sale at VIVO! Mall, 492-500  Avram Iancu Street, Floresti, parter
• in Timisoara: Nespresso outlet in Iulius Town Mall, Council of Europe Square 2
• In Brasov: Nespresso point of sale in Afi Brasov, 15 November Boulevard
• through the Customer Care Center, available at the phone number 0 800 008 300 (free call from any network, program Monday - Friday between 08:00 - 20:00).

 

Channels owni Nespresso:

• Nespresso Boutique, from Calea Dorobanţi nr. 210, sector 1, Bucharest
• Nespresso Boutique in Baneasa Shopping City, Bucharest
• Nespresso Boutique AFI Cotroceni, Bucharest
• Nespresso Mega Mall Bucharest point of sale
• Nespresso VIVO outlet! Mall, Cluj Napoca
• Nespresso point of sale in Iulius Town Mall, Timisoara
• Nespresso point of sale in AFI Mall, Brasov
• Online store, on Nespresso.com
• Nespresso mobile app
• Center for Relations with Customers(available at 0800 008 300, free of charge from any network)

 

To find out more details about the payment and delivery conditions or the privacy policy, please visit the www.Nespresso.com, or contact the Customer Care Center (free of charge from any network: Monday-Friday, 08:00-20:00), available at 0 800 008 300.

 

CONFIDENTIALITY AND PROCESSING OF PERSONAL DATA

• The personal data provided will be processed in accordance with the legal provisions and the Nespresso privacy policy. Any subsequent communication will be made on the basis of your consent expressed by completing and signing the Nespresso Member registration form. The information note on the processing of personal data by Nespresso is available free of charge on www.Nespresso.com/ro/ro/legal.
• Nespresso processes the personal data of the participants in this Campaign in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data ("GDPR") and with the Information Note on the processing of personal data existing on the website of the www.Nespresso.com.
• The following data may be collected from all participants if they are not already in the Nespresso database: name, surname, address, telephone number, e-mail address, Nespresso Member number, name of the store where the device was purchased and date of purchase. In order to fulfill tax obligations, the Organizers may request data such as cnp and copy of the identity card.
• The Organizer guarantees the confidentiality of the personal data of all participants. The personal data indicated above are provided directly by you and your refusal to provide this data makes it impossible for Nestlé, its partners and/or suppliers to properly carry out the specific activities and the collaboration with you. Personal data are processed on the basis of the legal obligation of the controller (Art. 6 (1) (c) GDPR), legitimate interests (Art. 6 (1) (f) GDPR) and / or the consent of the data subject (Art. 6 (1) (a) GDPR).
• By communicating their personal data in the ways expressly indicated by the Regulation, the participants and the winners of the Campaign prizes express their express and unequivocal consent, that their personal data will enter the Organizer's database in order to register in the campaign and / or Nespresso, to validate and assign promotional products and to fulfill their legal obligations, legal and/or tax.
• Nestlé takes all necessary measures to ensure that your personal data is not in place. With personal daracter are processed only for the minimum period necessary for the purposes set out in this information and in accordance with the conditions of membership in Nespresso that are available at the link www.Nespresso.com.
• The Organizer may ask the participants for their consent for further communications of an advertising and direct marketing nature and to use their name and surname free of charge in various printed, audio and video materials. Participants will not be obliged to express these agreements, remaining at their own choice. If the participants wish to express their consent, this will be recorded by a written declaration signed by them; the promotion is in no way subject to the option expressed in this respect.
• According to the applicable law, data subjects benefit from the rights of information, access to data, intervention and portability of personal data, the right not to be subject to an automated individual decision and to appeal to the courts and competent authorities. In order to exercise these rights, the participants may send a written, dated and signed request to the Organizer at the address Str. George Constantinescu nr. 3, sc A, 7th floor, sector 2, postal code 020339, Bucharest, Romania, or by email at the dataprotection@ro.nestle.com.

Campaign participants are required to comply with the terms and conditions of this Regulation, which is publicly available and free of charge through the website www.Nespresso.com/legal may be made available (i) on the basis of a free telephone call to the Customer Service Center, 0 800 008 300, (ii) by e-mail to the Nespresso.romania@Nespresso.com , or (iii) on the basis of a written request to the Organizer,  at the registered office indicated above.

Nespresso reserves the right to refuse attempts to apply the present promotion that attempt to violate these terms and conditions. In this regard, the Organizer or the Agency may request clarifications and additional documents.

• employees of Nestlé Romania S.R.L. and its distributors;
• employees of nestlé Romania S.R.L. partner stores, Nespresso Division
• employees of any companies involved in the performance of any activities related to the organization and operation of Nespresso;
• relatives of the employees mentioned above (i.e. children/parents, brothers/sisters, spouse).

The following can participate in the Campaign:

• individuals over the age of 18 years old at the beginning of the Campaign, with their domicile or residence, even temporary, in Romania.
• legal entities based in Romania

Nespresso reserves the right to change this document during the campaign, but not before notifying the public through the www.Nespresso.com website. In order to make the public known, the Terms and Conditions of the campaign will be published and will be available free of charge to any interested person on the www.Nespresso.com website, legal notices section, in Nespresso Boutique and in Nespresso points of sale starting with 26 January 2023.

Nestlé Romania S.R.L., Nespresso Division, headquartered in Bucharest, 3 George Constantinescu Street, Sc. A, 7th Floor, Sector 2, Unique Registration Code 8184502, registered at the Trade Register Office under no. J40/10813/2010, bank account RO71CITI0000000724652158, (hereinafter referred to as "Nespresso Division") informs customers/potential customers, of the terms and conditions of the promotion "Enjoy Nespresso assortments and benefit from a gift coffee voucher in Dorobanti Boutique"

The promotion "Enjoy Nespresso assortments and benefit from a gift coffee voucher in Dorobanti Boutique" involves the granting of a coffee voucher worth 40 RON with the next order of at least 90 Nespresso Original or Vertuo coffee capsules for a Nespresso member between September 9, 2024 and December 31, 2024, in Nespresso Boutique Dorobanti under the conditions:

• For the first order having as a delivery method pick-up from Dorobanti Boutique, delivery today by Bicycle (Sinapseria) or for technical assistance in Dorobanti Boutique – Participants will benefit from a voucher worth 40 RON, which can be used exclusively for the next order of at least 90 coffee capsules in Nespresso Dorobanti Boutique.

 

Additional details:

• The promotion "Enjoy Nespresso assortments and benefit from a gift coffee voucher in Dorobanti Boutique" will be active between September 9, 2024 and December 31, 2024.
• The voucher can be redeemed until January 6, 2025 only on the second order
• The voucher can only be redeemed within the second order.
• The promotion can only be claimed 1 time

 

Promotia este dissposibila exclusiv in Nespresso Boutique Dorobanti.

Registering as a Nespresso Member implies that:

• the respective customer must be the owner of a Nespresso coffee machine, regardless of whether this espresso machine was purchased from Nestlé Romania S.R.L. - Nespresso Division, Nespresso partner stores, from Nespresso stores in other countries;
• the respective customer to register as a Nespresso Member by filling in and signing a form for personal data (name, e-mail address, telephone, postal address).
• to purchase at least one can of Nespresso coffee (7 capsules).

Registration as a Nespresso member can be carried out:

• online, on the wwww.Nespresso.com website
• in Bucharest: Nespresso Boutique, Calea Dorobanti, nr. 210, Nespresso Boutique Băneasa Shopping City, Șoseaua București - Ploiești 42D, Nespresso Boutique in AFI Cotroceni, 4 Vasile Milea Boulevard, in the Nespresso point  of sale in Mega Mall, Pierre de Coubertin Boulevard 3-5 and in the Nespresso  point of sale in Sun Plaza, Calea Văcărești 391.
• in Cluj-Napoca: the Nespresso point of sale in VIVO! Mall, 492-500 Avram Iancu Street, Floresti,
• in Timișoara: Nespresso point of sale in Iulius Town Mall, Council of Europe Square no. 2
• In Brasov: Nespresso point of sale in Afi Brasov, 15 Novembre Boulevard no. []
• In Iasi: Nespresso point of sale in Palas Mall
• In Constanta: Nespresso point of sale in AFI Constanta
• through the Customer Service Center, available at 0 800 008 300 (free call from any network, Monday - Friday between 08:00 - 20:00).

The personal data provided will be processed in accordance with the legal provisions and the Nespresso privacy policy. Any subsequent communication will be made on the basis of your agreement expressed by filling in and signing the registration form as a Nespresso Member. The information notice regarding the processing of personal data by Nespresso is available free of charge on www.Nespresso.com/ro/ro/legal.

 

CONFIDENTIALITY AND PROCESSING OF PERSONAL DATA

• Nespresso processes the personal data of participants in this promotion in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data ("GDPR") and the Information Notice on the processing of personal data on the Nespresso.com website.
• The following data may be collected from all participants if they are not already in the Nespresso database: name, surname, address, telephone number, e-mail address, Nespresso Member number, name of the store where the machine was purchased and date of purchase. For the fulfilment of certain tax obligations, the Nespresso Division may request data such as CNP.
• The Nespresso division guarantees the confidentiality of the personal data of all the beneficiaries of the offer. The personal data indicated above are provided directly by you and your refusal to provide this data makes it impossible for Nestlé Romania SRL, its partners and/or suppliers to properly carry out the specific activities and collaboration with you. Personal data is processed on the basis of the legal obligation of the controller (Art. 6 (1) (c) GDPR), legitimate interests (Art. 6 (1) (f) GDPR) and/or the consent of the data subject (Art. 6 (1) (a) GDPR).
• By communicating their personal data in the manner expressly indicated in the Terms and Conditions, the beneficiaries of the promotion express their express and unequivocal consent to their personal data being entered into the database of the Nespresso Division for the purpose of validating and awarding the promotional products and fulfilling their legal, legal and/or tax obligations.
• The Nespresso Division takes all necessary measures to ensure that your personal data is processed only for the minimum period necessary for the purposes set out in this notice and in accordance with the Nespresso Membership conditions  that are available at the link www.Nespresso.com.
• The Nespresso division may ask participants for their consent to further communications of a direct advertising and marketing nature and to use, free of charge, in various printed, audio and video materials, their first and last names. Participants will not be obliged to express these agreements, remaining at their own discretion. If the participants wish to express their agreement to this, this will be recorded by a written declaration signed by them; The promotion is in no way conditioned by the option expressed on this aspect.
• According to the applicable law, data subjects benefit from the rights of information, access to data, intervention and portability of personal data, the right not to be subject to an automated individual decision and to address the justice and competent authorities. In order to exercise these rights, participants may send a written request, dated and signed, to the Nespresso Division at the address 3 George Constantinescu Street, sc A, 7th floor, sector 2, postal code 020339, Bucharest, Romania, or by email to dataprotection@ro.nestle.com.

Participants in the promotion are obliged to comply with the terms and conditions of these regulations, which are publicly available and free of charge through the website www.Nespresso.com/legal can be made available (i) based on a free telephone call to the Customer Service Center, 0 800 008 300, (ii) by e-mail to Nespresso.romania@Nespresso.com  , or (iii) based on a written request to the attention of the Nespresso Division, at the registered office indicated above.

Nespresso reserves the right to refuse the application of the offer in the event of attempts to violate these terms and conditions or in the event of fraud of the promotion in any form.

The following can participate in the promotion:

• natural persons over 18 years of age on the date of the start of the promotion, with domicile or residence, even temporary, in Romania;
• legal entities based in Romania.

The  following categories of people  cannot benefit from the Nespresso promotion "Enjoy Nespresso assortments and benefit from a gift coffee voucher in Dorobanti Boutique": 

• employees of Nestlé Romania S.R.L. and its distributors;
• employees of any companies involved in carrying out any activities related to the organization and operation of Nespresso;
• relatives of the above-mentioned employees (i.e. children/parents, brothers/sisters, spouse).

The Nespresso Division reserves the right to modify this document during the course of the promotion, but not before notifying the public via the www.Nespresso.com website. For public awareness, the Terms and Conditions of the promotion will be published and will be available free of charge to any interested person on the www.Nespresso.com website, Legal Information section and in Nespresso stores during the promotion period.

Nestlé Romania S.R.L., Nespresso Division, headquartered in Bucharest, 3 George Constantinescu Street, Sc. A, 7th Floor, Sector 2, Unique Registration Code 8184502, registered at the Trade Register Office under no. J40/10813/2010, bank account RO71CITI0000000724652158, (hereinafter referred to as the "Nespresso Division") informs customers/potential customers of the terms and conditions of the promotion "Enjoy the selections for the mornings and benefit from special gifts"

 

The "Enjoy your morning selections and special gifts" promotion is offered to Nespresso members and involves the granting of a limited edition Tote Bag, product code 145497, for coffee orders containing at least one of the special selections below:

 

1. Selection of 30 Vertuo coffee capsules with extra benefits for intense mornings. The package contains: 20x Stormio Go, 10x Melozio Go.

 

1. Selection of 30 Vertuo coffee capsules with extra benefits for balanced mornings. The package contains: 20x Ginseng Delight, 10x Vivida.

 

1. Selection of 30 Original coffee capsules for intense mornings. The package contains: 20x Arpeggio Extra, 10x Napoli.

 

The promotion "Enjoy the selections for the mornings and benefit from special gifts" will be active starting September 11, 2024, at 12:00 A.M., while stocks last.

 

Additional details:

 

• A single customer can benefit from the promotion a maximum of 3 times, during the validity of the offer, within the limit of available stock, starting with September 11, 2024, at 12:00 M., regardless of the number/category of orders placed.

 

• The products received as a gift cannot be exchanged for money or other products.

 

• Claiming the offer is possible only at the time of placing the order, under the conditions mentioned above. The offer cannot be requested after the time of placing the order.

 

Registering a customer as a Nespresso member requires the following cumulative conditions to be met:

 

• to be the owner of a Nespresso coffee machine, regardless of whether this machine was purchased from Nestlé Romania S.R.L., Nespresso Division, Nespresso partner stores, from Nespresso stores in other countries or from other sources.
• have completed and signed a form for the processing of personal data for marketing communications (name, e-mail address, telephone, postal address).
• to buy at least one can of Nespresso coffee (7capsules)

 

Registration as a Nespresso member can be carried out:

 

• online, pe website-ul www.Nespresso.com
• in Bucharest: Nespresso Boutique, Calea Dorobanti, nr. 210, Nespresso Boutique Băneasa Shopping City, Șoseaua București - Ploiești 42D, in the Nespresso point of sale in AFI Cotroceni, 4 Vasile Milea Boulevard or in the Nespresso point of sale in Mega Mall, 3-5 Pierre de Coubertin Boulevard, or in the Nespresso point of sale in Sun Plaza, Calea Văcărești 391,
• in Cluj-Napoca: Nespresso point of sale in VIVO! Mall, 492-500 Avram Iancu Street, Floresti,
• in Brașov: Nespresso point of sale in AFI, 15 Novembre Boulevard, no. 78, Brasov, Afi Brasov Mall, ground floor.
• in Iași: Nespresso point of sale in Palas Mall, Palas Street no. 7Th.
• in Constanta: Nespresso point of sale in VIVO! Mall, 220 Aurel Vlaicu Boulevard.
• through the Customer Service Center, available at 0 800 008 300 (free call from any network, Monday - Friday between 08:00 - 20:00)

 

The promotion is valid for the purchase of all Nespresso coffee varieties, through an order placed in the following points of sale in its own channels:

 

• online pe Nespresso.com
• via the mobile app
• by order at the phone number 0800 008 300.

To find out more details about the payment and delivery terms or the privacy policy, please visit www.Nespresso.com, Section legal information, respectively "General Terms and Conditions of Marketing" or to contact the Customer Service Center (free call: Monday-Friday, 08:00-20:00).

 

To find out more about the conditions of the Nespresso&You program and the benefits membership (calculated based on the amount of capsules purchased by a customer over the course of 12 months, based on the anniversary date of the account), please visit www.Nespresso.comat legal information section, "Terms and conditions of the Nespresso&You program", or by accessing "My membership" in the "My Account" section or on the dedicated "Nespresso Benefits" page.

 

 

 

PRIVACY AND PROCESSING OF PERSONAL DATA

 

• Nespresso processes the personal data of participants in this promotion in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data ("GDPR") and with the Information Note on the processing of personal data on the Nespresso.com website, respectively in the legal information section, "Information note regarding the processing of Personal data".
• The following data may be collected from all participants if they are not already in the Nespresso database: name, surname, address, telephone number, e-mail address, Nespresso Member number, name of the store where the machine was purchased and the date of purchase. For the fulfilment of certain tax obligations, the Nespresso Division may request data such as CNP.
• The Nespresso division guarantees the confidentiality of the personal data of all the beneficiaries of the offer. The personal data indicated above are provided directly by you and your refusal to provide this data makes it impossible for Nestlé Romania SRL, its partners and/or suppliers to properly carry out the specific activities and collaboration with you. Personal data is processed on the basis of the legal obligation of the controller (Art. 6 (1) (c) GDPR), legitimate interests (Art. 6 (1) (f) GDPR) and/or the consent of the data subject (Art. 6 (1) (a) GDPR).
• By communicating their personal data in the manner expressly indicated in the Terms and Conditions, the beneficiaries of the promotion express their express and unequivocal consent to their personal data being entered into the database of the Nespresso Division for the purpose of validating and awarding the promotional products and fulfilling their legal, legal and/or tax obligations.
• The Nespresso division takes all necessary measures to ensure that your personal data is processed only for the minimum period necessary for the purposes set out in this notice and in accordance with the Nespresso membership conditions that are available at the link www.Nespresso.com.
• The Nespresso division may ask participants for their consent to further communications of a direct advertising and marketing nature and to use, free of charge, in various printed, audio and video materials, their first and last names. Participants will not be obliged to express these agreements, remaining at their own discretion. If the participants wish to express their agreement to this, this will be recorded by a written declaration signed by them; The promotion is in no way conditioned by the option expressed on this aspect.
• According to the applicable law, data subjects benefit from the rights of information, access to data, intervention and portability of personal data, the right not to be subject to an automated individual decision and to address the justice and competent authorities. In order to exercise these rights, participants may send a written request, dated and signed, to the Nespresso Division at the address 3 George Constantinescu Street, sc A, 7th floor, sector 2, postal code 020339, Bucharest, Romania, or by email to dataprotection@ro.nestle.com.

Participants in the promotion are obliged to comply with the terms and conditions of these regulations, which are publicly available and free of charge through the website www.Nespresso.com/legal can be made available (i) based on a free telephone call to the Customer Service Center, 0 800 008 300, (ii) by e-mail to Nespresso.romania@Nespresso.com  , or (iii) based on a written request to the attention of the Nespresso Division, at the registered office indicated above.

 

The Nespresso division reserves the right to refuse attempts to apply this promotion in violation of these terms and conditions. In this regard, the Nespresso Division may request clarifications and additional documents.

 

The following can participate in the promotion:

• natural persons over 18 years of age on the date of the start of the Campaign, with domicile or residence, even temporary, in Romania.
• legal entities based in Romania.
• employees of Nestlé Romania S.R.L. and its distributors.
• employees of any companies involved in carrying out any activities related to the organization and operation of Nespresso.
• relatives of the above-mentioned employees (i.e. children/parents, brothers/sisters, spouse).
• legal entities based in Romania.

 

This promotion can be used simultaneously with other promotional offers or discounts offered by the Nespresso Division.

 

Nespresso reserves the right to amend this document during the course of the promotion, but not before notifying the public via the www.Nespresso.com website. For public awareness, the Terms and Conditions of the promotion will be published and will be available free of charge to any interested person on the www.Nespresso.com website, Legal Information section, in  the Nespresso Boutique and in Nespresso points of sale  starting with September 11, 2024.

Nestlé Romania S.R.L., Nespresso Division, headquartered in Bucharest, 3 George Constantinescu Street, Sc. A, 7th Floor, Sector 2, Unique Registration Code 8184502, registered at the Trade Register Office under no. J40/10813/2010, bank account RO71CITI0000000724652158, (hereinafter referred to as the "Nespresso Division") informs customers/potential customers, of the terms and conditions of the promotion "Discover the exclusive selections for the application and enjoy special gifts".

The promotion involves offering a free water bottle for coffee orders made in the mobile application starting with October 08, 2024, at 16:00, for the following selections of capsules, within the limit of available stock, as follows:

1. For the special capsule selection (consisting of 30 Master Origin Colombia capsules and 30 capsules from the Master Origin Indonesia assortment and 30 Master Origin Nicaragua capsules)
2. For the special capsule selection Vertuo (consisting of 30 Master Origin Colombia capsules and 30 capsules from the Master Origin Costa Rica)

Peppering details:

• The related gift is part of the capsule selection, it will be automatically added to the order.

To benefit from the gift coffee capsules it is necessary to register as a Nespresso Member. The Nespresso Membership Account can give you quick access to news and information about our coffee assortments, promotions, as well as advice and technical support on the use of your espresso machine.

The promotion is valid exclusively for Nespresso Members only for the purchase of coffee capsules during the period indicated above from the Nespresso distribution system, made up of the following Nespresso channels:

• Nespresso mobile app (available for iPhone, iPad and Android),

Registering as a Nespresso Member implies that:

• the customer must be the owner of a Nespresso coffee machine, regardless of whether this espresso machine was purchased from Nestlé Romania S.R.L. - Nespresso Division, Nespresso partner stores, from Nespresso stores in other countries or from other sources.
• the respective customer to register as a Nespresso Member by filling in and signing a form for personal data (name, e-mail address, telephone, postal address).
• purchase at least one can of Nespresso coffee (10 capsules).

Registration as a Nespresso member can be carried out:

1. online, pe website-ul Nespresso.com;
2. through the Customer Service Center, available at 0 800 008 300 (free call from any network, Monday  to Friday between 08:00 - 20:00).
3. At locations in:

• Bucharest:
• Nespresso Boutique, Calea Dorobanti, nr. 210.
• Nespresso Boutique Băneasa Shopping City, Bucharest - Ploiesti Road 42D.
• Nespresso point of sale in AFI Cotroceni, Bd. General Paul Teodorescu, nr. 4.
• Nespresso point of sale in Mega Mall, 3-5 Pierre de Coubertin Avenue.
• Nespresso point of sale in Sun Plaza, Calea Văcărești, no. 391.

• Cluj-Napoca: the Nespresso point of sale in VIVO! Mall, 492-500 Avram Iancu Street, Floresti.
• in Timișoara: Nespresso point of sale in Iulius Town Mall, Council of Europe Square 2.
• in Brașov: Nespresso point of sale in AFI Mall, 78 15 Novembre Boulevard.
• in Iași: Nespresso point of sale in Palas Mall, Palas Street no. 7Th.
• in Constanta: Nespresso point of sale in Vivo Mall, Aurel Vlaicu Boulevard no. 220.

The personal data provided will be processed in accordance with the legal provisions and the Nespresso privacy policy. Any subsequent communication will be made on the basis of your agreement expressed by filling in and signing the registration form as a Nespresso Member. The information notice regarding the processing of personal data by Nespresso is available free of charge on www.Nespresso.com/ro/ro/legal.

Nespresso reserves the right to refuse the application of the offer in the event of attempts to violate these terms and conditions or in the event of fraud of the promotion in any form.

 

CONFIDENTIALITY AND PROCESSING OF PERSONAL DATA

• Nespresso processes the personal data of participants in this promotion in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data ("GDPR") and the Information Notice on the processing of personal data on the Nespresso.com website.
• The following data may be collected from all participants if they are not already in the Nespresso database: name, surname, address, telephone number, e-mail address, Nespresso Member number, name of the store where the machine was purchased and date of purchase. For the fulfilment of certain tax obligations, the Nespresso Division may request data such as CNP.
• The Nespresso division guarantees the confidentiality of the personal data of all the beneficiaries of the offer. The personal data indicated above are provided directly by you and your refusal to provide this data makes it impossible for Nestlé Romania SRL, its partners and/or suppliers to properly carry out the specific activities and collaboration with you. Personal data is processed on the basis of the legal obligation of the controller (Art. 6 (1) (c) GDPR), legitimate interests (Art. 6 (1) (f) GDPR) and/or the consent of the data subject (Art. 6 (1) (a) GDPR).
• By communicating their personal data in the manner expressly indicated in the Terms and Conditions, the beneficiaries of the promotion express their express and unequivocal consent to their personal data being entered into the database of the Nespresso Division for the purpose of validating and awarding the promotional products and fulfilling their legal, legal and/or tax obligations.
• The Nespresso Division takes all necessary measures to ensure that your personal data is processed only for the minimum period necessary for the purposes set out in this notice and in accordance with the Nespresso Membership conditions that are available at the link www.Nespresso.com.
• The Nespresso division may ask participants for their consent to further communications of a direct advertising and marketing nature and to use, free of charge, in various printed, audio and video materials, their first and last names. Participants will not be obliged to express these agreements, remaining at their own discretion. If the participants wish to express their agreement to this, this will be recorded by a written declaration signed by them; The promotion is in no way conditioned by the option expressed on this aspect.
• According to the applicable law, data subjects benefit from the rights of information, access to data, intervention and portability of personal data, the right not to be subject to an automated individual decision and to address the justice and competent authorities. In order to exercise these rights, participants may send a written request, dated and signed, to the Nespresso Division at the address 3 George Constantinescu Street, sc A, 7th floor, sector 2, postal code 020339, Bucharest, Romania, or by email to dataprotection@ro.nestle.com.

Participants in the promotion are obliged to comply with the terms and conditions of these regulations, which are publicly available and free of charge through the website www.Nespresso.com/legal can be made available (i) based on a free telephone call to the Customer Service Center, 0 800 008 300, (ii) by e-mail to Nespresso.romania@Nespresso.com mailto:Nespresso.romania@Nespresso.com , or (iii) based on a written request to the attention of the Nespresso Division, at the registered office indicated above.

The Nespresso division reserves the right to refuse attempts to apply this promotion in violation of these terms and conditions. In this regard, the Nespresso Division may request clarifications and additional documents.

• employees of Nestlé Romania S.R.L. and its distributors.
• employees of any companies involved in carrying out any activities related to the organization and operation of Nespresso.
• relatives of the above-mentioned employees (i.e. children/parents, brothers/sisters, spouse).

The following can participate in the promotion:

• natural persons over 18 years of age on the date of the start of the promotion, with domicile or residence, even temporary, in Romania.
• legal entities based in Romania.

The Nespresso Division reserves the right to modify this document during the course of the promotion, but not before notifying the public via the www.Nespresso.com website. For public awareness, the Terms and Conditions of the promotion will be published and will be available free of charge to any interested person on the www.Nespresso.com website, Legal Information section and in Nespresso stores during the promotion period.

SECTION 1. ORGANIZER AND OFFICIAL RULES OF THE CAMPAIGN

1.1. The Peppermint Pinwheel Giveaway Promotional Campaign (hereinafter referred to as the "Campaign") is organized and carried out by Nestlé Romania S.R.L., Nespresso Division, headquartered in Bucharest, George Constantinescu Street no. 3, sc. a, et. 7, Sector 2, Unique Registration Code 8184502, registered at the Trade Register Office with no. J40/10813/2010 (hereinafter referred to as 'the Organiser')
1.2. The campaign is carried out through:
• GRAFFITI PLUS S.A. with headquarters in Bucharest, sector 1, Str. Ion Brezoianu, nr. 23-25, building B, 4th floor, registered at the Trade Register Office attached to the Bucharest Tribunal with no. J40/718/2009, unique registration code 24980530, tax attribute RO (hereinafter referred to as "Agency 1")
• Mediaposte Hit Mail SA headquartered in 42-46 Siriului Street, 3rd floor, sector 1, Bucharest, registered with the Trade Register under no. J40/ 8295/ 2000, tax code RO13351917 (hereinafter referred to as "Agency 2")
• Adrian POV – the administrator of the Instagram page https://www.instagram.com/adrianpov/
• Madalina Grigore - the administrator of the Instagram page https://www.instagram.com/grigoremadalina/
1.3. The Campaign will be carried out in accordance with the provisions of these Official Regulations, which the participants in the Campaign have the obligation to comply with (hereinafter referred to as "Official Rules"). By participating in this Campaign, participants agree to comply with and comply with all provisions, terms and conditions of these Official Rules.
1.4. The Official Rules of the Campaign are drawn up and will be made public according to the applicable legislation, being available free of charge to any applicant, in any of the following ways:
 accesand website-ul https://www.Nespresso.com/ro/ro/legal sau
 by a written request sent to the attention of the Organizer, at its headquarters in Bucharest, George Constantinescu Street no. 3, Sc. A, Et. 7, Sector 2, for the entire duration of the Campaign.
1.5. According to the Organizer's decision, the Campaign may be publicized for the purpose of informing the public, including through advertising and/or informative materials. The information contained in such materials shall be interpreted in accordance with and supplemented by the provisions of these Official Regulations. The prizes presented in the images used on the promotional materials of the Campaign are exclusively for presentation purposes.
1.6. The Organizer reserves the right to modify and/or supplement these Official Regulations, including the right to suspend, terminate, interrupt and/or extend the duration of the Campaign, during the course of the Campaign, at any time, by drawing up additional documents, and such changes will enter into force after informing the public about the changes made. Any addendum will also be published on the website https://www.Nespresso.com/ro/ro/legal.

SECTION 2. LEGAL BASIS
2.1 The campaign is organized in accordance with the provisions of the Government Ordinance no. 99/2000 on the marketing of market products and services, with subsequent amendments and completions.

SECTION 3. SCOPE AND DURATION OF THE CAMPAIGN
3.1 The campaign is organized on the territory of Romania, exclusively through Instagram Pages:
Adrian POV –https://www.instagram.com/adrianpov/
And
Madalina Grigore - https://www.instagram.com/grigoremadalina/
in accordance with the provisions of these Regulations, hereinafter referred to as the "Instagram Pages of the Campaign".
3.2 The Campaign takes place between 21.10.2024 – 28.10.2024, hereinafter referred to as the "Campaign Period".

SECTION 4. RIGHT TO PARTICIPATE
4.1. The Campaign is addressed to all natural persons, Romanian or foreign citizens, resident or domiciled in Romania, with full capacity to exercise, with a minimum age of 18 years, reached by the date of commencement of the Campaign, who comply with the terms and conditions of these Official Regulations (hereinafter individually referred to as "Participant" and collectively "Participants").
4.2. Authorized individuals, employees of the Organizer, Agencies or other companies involved in the organization of the Campaign, as the case may be, or their family members until second degree including (meaning children, grandchildren, parents, grandparents, brother/sister), as well as husband/wife.
4.3. Participation in this Campaign implies the full, express and unequivocal knowledge and acceptance by the Participants of these Official Regulations.

SECTION 5. CAMPAIGN MECHANISM
5.1 Conditions regarding registration in the Campaign
In order to register validly in the Campaign, the following conditions must be cumulatively met:
a) The participant must have the right to register according to the provisions of Section 4 above;
b) Registration will be made exclusively for the Campaign Period mentioned in Section 3 above;
c) The participant must create an account or log in to www.instagram.com (if he already has a user account);
d) The participant must access at least one of the Campaign's Instagram Pages and answer, in the comments section of the post announcing the Campaign, to the question "Why does the minty taste of Peppermint Pinwheel remind you?" and tag a friend;
e) The participant will use a public and personal Instagram account for registration;
f) The Instagram account used to register for the Campaign must be public for the entire Campaign Period and at least another 10 working days from the date of completion of the Campaign;
g) A single Participant may register for the Campaign as many times as he/she wishes during the entire Campaign Period, on one or both Instagram Pages of the Campaign, provided that the answer to the question asked is different;
h) If two or more identical registrations made by the same single Participant are identified, on one or both Instagram Pages of the Campaign, only the first registration made using the respective Instagram account will be taken into account, the order of registrations being the chronological one related to the time of receipt in the Organizer's database and not to the time of posting the comment;
5.2 Any entry containing photo/video/comments or of any other nature (e.g. text - description of the photo/video material posted) that:
• has content that is defamatory, indecent, sexually explicit, obscene, offensive, politically and/or culturally sensitive, or that promotes violence, misogyny or refers to illegal activities, or that promotes discrimination on the basis of race, religion, sex, national origin, physical or age disability, or that violates the rights of a third person;
• contains writings or various signs or has logos, trademarks or other signs applied that could infringe the intellectual property rights of third parties or are taken from various sources (presents the logo of websites or represents images offered on the market by various producers or traders, for presentation purposes, etc.). The Organizer will address directly to the Participant in case of any such complaints from third parties, for such complaints from third parties, the Organizer will not be held responsible, the responsibility being exclusively the responsibility of the Participant who has submitted the respective image(s) to the Campaign;
• shows tobacco or alcohol consumption, driving records, promoting hatred or irresponsible behavior, etc.;
• are not related to the nature and purpose of the Campaign, as detailed in these Regulations.
5.3 After the end of the Campaign Period, i.e. after 28.10.2024, the Organizer is no longer responsible for any attempts to register in the Campaign.
5.4 The organizer reserves the right to carry out checks to prevent possible fraud attempts.

SECTION 6. CAMPAIGN PRIZE
6.1. The following prizes are offered within the Campaign, according to these Official Regulations:
Prize Number of Awards Unit Value, VAT included Total Value, VAT included
Kit Nespresso 2 776.5 Lei 1,553 Lei

Award Specifications
The prizes consisting of the Nespresso Kit consist of:
• 1 x Espressor Vertuo Pop Liquorice Black (Options: Espresso 40ml, Double Espresso 80ml, Gran Lungo 150ml, Mug 230ml)
• 3 x Box of 10 Vertuo Peppermint Pinwheel coffee capsules
6.2. The total value of the prizes is of 1,553 Law, TVA inclus.
6.3. The winners of the prizes offered within this Campaign do not have the right to request the change of the parameters/characteristics of the prizes or the granting of the cash value of the prizes. The winners are the only beneficiaries of the prizes awarded and cannot assign the rights to the prizes won to other people.
6.4. Within this Campaign, a single participant can win only one prize.
6.5. Participants in the Campaign are not subject to any additional direct or indirect expenses, except for the normal expenses of running the Campaign (e.g. internet for accessing the Campaign's Instagram Pages)

SECTION 7. DESIGNATION OF WINNERS AND AWARDING OF PRIZES
7.1. The winners of the prizes awarded within the Campaign will be designated through two draws, which will take place under the following conditions:
 will take place on 29.10.2024 from the date of the end of the Campaign;
 a draw will be made by Adrian POV and a draw by Madalina Grigore;
 all valid registrations made by the participants during the Campaign Period, according to these Regulations, will participate in the draws. More precisely, in the draw made by Adrian POV will enter all valid registrations made on the Instagram page https://www.instagram.com/adrianpov/, and in the draw made by Madalina Grigore will enter all valid registrations made on the Instagram page https://www.instagram.com/grigoremadalina/;
 within each draw, 1 winner and 2 reserves will be designated;
 the draws will be carried out through an online platform with random draw (for example, but not limited to Random.org), which will select the winners and reserves from all valid entries registered in the Campaign;

7.2. For the prizes at stake, 2 winners and a number of 2 reserves related to them will be designated by lot, in case the winners are not validated or refuse to receive the prizes. If, for any reason, the drawn winners cannot be validated, the respective prizes will be awarded to their reserves, in the order of their draw, the same validation procedure applicable to the winners being applicable to the reserves.

SECTION 8. VALIDATION AND PUBLICATION OF WINNERS. TAKING POSSESSION OF THE PRIZES
8.1 After the designation of the winners, the process of their validation will begin, on which occasion the fulfillment of the conditions regarding the registration of the Participants will be verified, as well as the compliance with all the provisions of this Regulation.
8.2 The participants who have been designated winners will be notified by the administrators of the Instagram Pages of the Campaign (more precisely, by Adrian Pov or Madalina Grigore, depending on the Instagram Page on which they registered and were designated winners), by private message, within a maximum of 5 working days from the date of their designation. The winners will be asked to provide in a private message sent to the Instaram page of the Campaign from which they were contacted, within a maximum of 48 hours from the moment of their announcement, the telephone number where they can be contacted in order to go through the validation process.
8.3 After providing the telephone number, the Winners will be called by Agency 2 in order to go through the validation process, on which occasion the fulfillment of the conditions regarding registration will be verified, as well as the compliance with all the provisions of this Regulation. They will be called 3 times, on different days, within a maximum of 5 working days from the moment of providing the phone number. The telephone number is used to identify the Participant and contact him/her. If the participants drawn as potential winners do not provide a valid telephone number to call or do not answer the calls initiated by Agency 2, they will be invalidated and reserves will be called upon, in the order in which they are drawn.
8.4 In order to go through the validation process, the participants will provide Agency 2, at the time of the call, with the information necessary for their identification and validation.
The telephone conversations will be recorded in order to be used as evidence in any appeals related to the process of validating the winners and handing over the prizes offered in the Promotional Campaign, as well as for the purpose of verifying the way in which the relationship with the participants in the Campaign is managed.
Participants will be asked to:
a) to confirm that he/she has the right to participate in the Campaign according to Section 4.
b) to declare the following information: name, surname, date of birth, e-mail address (in case they choose to receive the secure link through this channel)
c) Send the copy of the identity card within a maximum of 3 working days from the date of the call.
* The request for the data regarding the identity document (CI/BI) will be made in order to fulfill the obligations provided by the Fiscal Code, more precisely to fill in the Declaration 205 – Informative statement regarding the tax withheld on income with withholding regime, by income beneficiaries (since the prizes awarded within this Campaign exceed the value threshold of 600 RON imposed by the Fiscal Code).

The document necessary for validation is sent by uploading it to a web page, by accessing the secure link communicated by the Organizer. The participant has the following two ways to receive the secure link: SMS or e-mail. The link will be generated after the end of the call, and the Participant will receive it through the method chosen during the call.

By accessing the link, the Participant will have to upload the requested document during the phone call, within the specified period.

If the Participant does not upload the requested document within 3 working days from the sending of the link, it will be invalidated and the reservations will be contacted, in the order of their designation.

Following the checks and the validation process, the Participant will receive a confirmation of receipt of the document and, if the document received has irregularities (is incomplete/illegible, etc.), the Participant will be notified and asked to reupload the document using the link that was communicated to him.

If the Participant does not want to record the conversation or does not provide all the information necessary for the validation process, after the end of the call, he/she will receive an SMS/e-mail containing a link to a web page where he/she can fill in his/her contact details necessary for the validation process and delivery of the prize, within 3 working days from sending the link. If the data uploaded by the Participant to the website are correct according to the Regulations, he/she will receive a second secure link to upload the document necessary for validation. By accessing that link, the Participant will have to upload the document consisting of the copy of the identity card within a maximum of 3 working days from the transmission of the link. If the data uploaded by the Participant on the website are not correct/ does not fill in the form with his/her contact details/ does not send the requested document within 3 working days from the sending of the corresponding links, the Participant will be invalidated and the reserves will be contacted, in the order of their designation.
8.5 After completing the validation process, the Participants will be informed of the validation status (valid/invalid) within 5 days. The winners will be validated only if they comply with all the provisions of these Regulations.
8.6 The finding of inconsistencies or non-compliance with the validation conditions described in these Regulations leads to the invalidation of the Participant, respectively to the loss of the right to award the prize, without any compensation from the Organizer.
8.7 If the prizes are not awarded as a result of the failure of the Participants to meet one or more validation conditions, the Organizer will designate as winners, subject to the fulfillment of all the conditions provided by these Regulations, the first reservations in the order of their designation. If they do not meet the necessary conditions, the other reservations will be taken into account, in the order of their designation, and the notification and validation process described above will be resumed. If the reserves are not validated, the prizes are not awarded and will remain the property of the Organizer. The conditions for validating the reserves are the same as in the case of the Participants initially designated.
8.8 The Organizer reserves the right not to award the prizes if the Participants designated winners do not meet the validation conditions or if there are not enough registrations in the Campaign.
8.9 The announcement of the validated winners will be made through Story posts on the Instagram Pages of the Campaign within 30 days from the date of its validation.
8.10 The prizes will be collected by the winners in person, from the Nespresso boutiques in Palas Mall, Iasi (in the case of the winner designated by Madalina Grigore) and Vivo Mall, Constanta (in the case of the winner designated by Adrian Pov), after the end of the validation process, but no later than 31.12.2024.
The winners will be able to benefit from the prizes won based on a verbal process, in two copies, signed and completed by them. The refusal to sign any document attesting to the effective attribution of the prize to a winner leads to the loss of the winner's right to take possession of the prize.
8.11 If the prize is refused by the winner, the Organizer may freely dispose of it in the manner it deems necessary or appropriate to its interests.

SECTION 9. TAXES AND TAXES
9.1 The Campaign Organizer and no other entity involved in the organization and conduct of the Campaign is liable for the payment of taxes, taxes or other tax obligations related to the prize offered, except for income tax withholding tax, applicable to individual income from prizes. GRAFFITI PLUS S.A. Agency undertakes, on behalf of the Organizer, to calculate, withhold, declare and transfer the tax due to the state budget according to the provisions of Law no. 227/2015 on the Fiscal Code.
9.2 Any other obligations of a fiscal nature or of any other nature in connection with the prize are the sole responsibility of the winners.

SECTION 10. LIMITATION OF LIABILITY
10.1 The Organizer is entitled to take all necessary measures in case of attempted fraud of the system, abuse or any other attempts that could affect the image of this Campaign, as well as of the Organizer. Any attempt at fraud results in the elimination of the Participant in question from the Campaign and with the notification of the criminal investigation bodies, the Organizer will inform the respective participant about this decision.
10.2 In the event of a dispute regarding the validity of a registration within this Campaign, the decision of the Organizer is final.
10.3 The Organizer does not assume responsibility for:
 Online entries submitted outside the Campaign Period mentioned above;
 Registrations that are not made from a public and personal Instagram account;
 Messages sent by the Organizer/administrators of the Instagram Pages of the Campaign, but which have not been received by the Participants for technical reasons or beyond the Organizer's control;
 Online registrations made without complying with the conditions mentioned in Section 5 of this Regulation;
 Any disputes related to the Instagram account used when registering for the Campaign;
 Errors in the data provided by the Participant. The accuracy of the contact details does not entail the responsibility of the Organizer, being the sole responsibility of the Participants. As such, the Organizer has no obligation in case of the Participants providing erroneous data that led to the impossibility of identifying the winner or handing over the prize;
 The impossibility of the winners to take possession of the prizes for reasons independent of the Organizer;
 Cases in which the winners do not comply with the validation conditions detailed in these Official Regulations;
 Situations in which the Instagram account from which the registration is made cannot be identified and as such the Campaign Participant cannot be contacted;
 Unannounced interruptions/malfunctions of telephone operators, due to network congestion during periods of heavy traffic;
 The Organizer will not be liable for any of the damages that may be suffered by the winners in connection with the prize won, regardless of the nature of these damages, except for the situations expressly provided for by law and which would establish such liability;
 The Organizer will not be responsible for delays in the delivery of prizes caused by delays in the provision of services by its suppliers;
10.4 The Organizer is not liable in any way for direct or indirect damages resulting from registration for the Campaign, unless they are due to acts of gross negligence or intentional acts for which the Organizer is responsible.
10.5 The organizer has the right to invalidate entries that contain false or manifestly erroneous information and that do not meet the validation conditions.
10.6 The Organizer reserves the right to permanently exclude any Participant in the Campaign who, through fraudulent behavior or contrary to good morals, affects the smooth running of the Campaign.
10.7 The Campaign Organizer will award the prize only to the winner who took part in the Campaign in accordance with the provisions of these Regulations and who proves their registration in the Campaign. If the Organizer finds that a winner has not fulfilled and/or not complied with the conditions stipulated by these Regulations, the Organizer reserves the right to suspend/cancel the rights and benefits of the winner at any time, without the Organizer owing any compensation or payment to the winner. If the Organizer finds such situations after the prize has already been awarded, the winner will refund to the Organizer the value of the prize and the related expenses incurred by the Organizer in connection with it.
10.8 The Organizer is entitled to take all necessary measures in case of attempted fraud, abuse or any other attempts that could affect the image of the Campaign and/or the Organizer and/or the entities involved in the organization and conduct of the Campaign or the costs related to this Campaign. The Organizer reserves the right to permanently exclude from among the Participants any person who, through fraudulent behavior, affects the smooth running of the Campaign. The fraud attempt will result in the disqualification of the respective Participant for the entire Campaign Period and implicitly he/she will not be entitled to receive any prize. If persons who have influenced or facilitated the winning of prizes are identified, the Organizer has the right to demand that those persons be held liable, based on existing evidence.
10.9 By accepting these Official Rules and its conditions, the Participants accept and agree that the Organizer has no control over the content shared by the Participants on Facebook/Instagram or other social networks and is not responsible for any complaints or any other claims that may arise regarding the process of distributing text/photo/video materials on other social networks.
10.10 The Organizer, the Agencies and the administrators of the Instagram Pages of the Campaign are not responsible for the fact that third parties may use the information posted/shared by the Participants, and the Participants assume full responsibility for this fact.

SECTION 11. PROCESSING OF PERSONAL DATA
11.1. Information regarding the processing of personal data will be found in Annex 1 of this Regulation.
SECTION 12. TERMINATION/INTERRUPTION OF THE CAMPAIGN. FORCE MAJEURE
12.1 The Campaign may terminate before the end of the period provided in the event of an event that constitutes force majeure, including in the event of the Organizer's impossibility, for reasons beyond its control, to ensure the proper conduct of the Campaign.
- Force majeure means any event that cannot be foreseen, controlled or remedied by the Organizer, including the impossibility of the Organizer for reasons beyond its control and whose occurrence makes it impossible for the Organizer to fulfill the obligations assumed by the Regulation.
12.2 The campaign may cease before the end of the established period or may be suspended at any time based on the free decision of the Organizer, provided that it communicates such a situation in advance and in compliance with the provisions of the Regulation.
SECTION 13. APPEALS AND LITIGATION
13.1 Participants may submit appeals regarding the development of the Promotional Campaign by email to the e-mail address hello@grf.plus or by mail to the Organizer's address, within a maximum of 10 working days from the date of publication of the validated winner. After this date, no appeal will be considered by the Organizer. The appeals will be solved within 15 days from the date of their submission and a written response will be communicated to the Participant at the indicated e-mail address or at the postal address communicated by him.
13.2 Any disputes arising between the Organizer and the Participants, regarding any aspect related to the conduct of the Campaign, will be settled amicably, and if this is not possible, the disputes will be settled in the competent Romanian courts.

 
ANNEX no. 1
to the OFFICIAL RULES OF THE PROMOTIONAL CAMPAIGN
„Peppermint Pinwheel Giveaway”
Promotional campaign for consumers
Campaign period: 21.10.2024 – 28.10.2024
- Information on the processing of personal data -

1. Data regarding the personal data controller and its proxies
In order to carry out the Campaign, the personal data of the Participants will be processed by:
Nestlé Romania S.R.L., Nespresso Division, headquartered in Bucharest, 3 George Constantinescu Street, Sc. A, 7th Floor, Sector 2, Unique Registration Code 8184502, registered at the Trade Register Office under no. J40/10813/2010 (hereinafter referred to as "the Controller")
GRAFFITI PLUS S.A. with headquarters in Bucharest, sector 1, Str. Ion Brezoianu, nr. 23-25, building B, 4th floor, registered at the Trade Register Office attached to the Bucharest Tribunal with no. J40/718/2009, unique registration code 24980530, tax attribute RO (hereinafter referred to as "Proxy")
Mediaposte Hit Mail SA headquartered in 42-46 Siriului Street, 3rd floor, sector 1, Bucharest, registered with the Trade Register under no. J40/ 8295/ 2000, tax code RO13351917 hereinafter referred to as "Sub-Processor")
Adrian POV – the administrator of the Instagram page https://www.instagram.com/adrianpov/
Madalina Grigore - the administrator of the Instagram page https://www.instagram.com/grigoremadalina/
The contact details for questions or the exercise of rights by data subjects regarding personal data are as follows:
Email: hello@grf.plus
Written request to: 3 George Constantinescu Street, Sc. A, 7th Floor, Sector 2

2. Categories of personal data processed within the Campaign
Within the Campaign, the Operator will process, directly and/or through the Processor(s), from the participants/winner the following categories of personal data:
- For Campaign Participants :
• Id Instagram;
• Any other data resulting from the registration in the Campaign and from the comment posted;
- For the Campaign Winners , in addition to the above, the following will be processed:
• Last name
• First name
• Phone Number
• Email
• voice
• Date of birth
• signature (on the verbal process of receiving the award)
• Winner and prize won
• ID
3. Purpose of processing
The personal data of the participants in the Campaign will be processed in order to:
(i) organization and conduct of the Campaign;
(ii) designation, contacting and validation of the winners;
(iii) awarding the prizes and fulfilling the fiscal and financial-accounting obligations of the Campaign Organizer;
The telephone conversations containing the personal data of the participants in the Campaign will be recorded in order to be used as evidence in any appeals related to the process of validating the winners and handing over the prizes offered in the Campaign
4. Legal basis for processing
The data will be processed under the execution of the contract represented by the Official Campaign Regulations. If prizes with a value of more than 600 lei are awarded, the CNP is processed for the purpose of fulfilling the Operator's tax obligations.
The recording and storage of telephone conversations containing personal data of the participants in the Campaign will be carried out on the basis of the legitimate interest of the Operator consisting in the right to pre-constitute any evidence regarding the communication with the participants for the process of validation and delivery of the prizes.

5. Recipients of personal data
Personal data will be disclosed to GRAFFITI PLUS S.A., Mediaposte Hit Mai SA, Adrian Pov, Madalina Grigore, as well as to the authorities, in cases where the Operator must comply with the obligations imposed by the legislation in force.

6. Period of storage of personal data
The personal data of the Participants declared non-winners will be stored for 10 working days from the date of publication of the validated winner
The personal data of the winners of the prizes with a value greater than 600 lei will be stored according to the legal provisions applicable in financial-accounting matters, respectively 10 (ten) years from the date of the end of the financial year in which the payment of the tax from the prizes took place.
Telephone conversations containing personal data of the participants in the Campaign will be stored for as long as necessary for the fulfillment of the purposes for which they were collected, in compliance with internal procedures regarding data retention, but not longer than 3 years from the date of their collection.
Upon expiry of the personal data storage period, the Controller will delete/destroy these data from the means of processing and storage, imposing similar obligations on the Processor(s).

7. Rights of data subjects
In order to ensure fair and transparent processing, the Operator informs the Participants about the rights they have, as data subjects, according to the applicable legal provisions:

(i) the right to withdraw consent to the processing at any time when the processing is based on consent, without affecting the lawfulness of the processing carried out on the basis of consent before its withdrawal;
(ii) the right to request access to personal data;
(iii) the right to request the rectification of personal data;
(iv) the right to request the deletion of personal data
(v) the right to restriction of processing;
(vi) the right to oppose the processing, under the conditions provided by law;
(vii) the right to data portability;
(viii) the right to lodge a complaint with the National Supervisory Authority for Personal Data Processing.
Participants may exercise their rights either by sending a request to the Operator at 3 George Constantinescu Street, Sc. A, 7th Floor, Sector 2, or by sending it to the e-mail address hello@grf.plus

8. Security of personal data
The operator undertakes to implement appropriate technical and organizational measures in order to ensure an adequate level of security for the personal data belonging to the participants in the Campaign. The Controller undertakes to impose similar obligations on the Processor. In assessing the appropriate level of security, account shall be taken in particular of the risks posed by the processing of personal data, generated in particular, accidentally or unlawfully, by the destruction, loss, alteration, unauthorised disclosure or access to personal data transmitted, stored or processed.

9. Protection of personal data belonging to minors
As only individuals aged at least 18 years at the start of the Campaign can participate in the Campaign, no data belonging to persons under the age of 18 will be processed. In the event that the Controller/a Processor receives personal data belonging to persons under the age of 18, these data will be immediately deleted/destroyed from the processing and storage means of the Controller/Processor. If a parent or a holder of parental authority notifies the processing of personal data belonging to persons under the age of 18, the Controller will immediately delete/destroy such data from the processing and storage media.

10. Modification of the personal data processing policy
The Operator has the right to amend this Annex to the Regulation at any time during the Campaign, only if more effective measures are discovered to protect and secure the personal data of the data subjects and without affecting the rights and freedoms of the data subjects. Any such modification will be published on the website of the Operator and/or the Campaign, respectively it will be brought to the attention of the Participants by the same means by which they were informed about the Regulation.

11. Other provisions
To the extent that during the Campaign, the Participants disclose personal data belonging to third parties, the Participants confirm that they have informed these persons about the way in which their personal data will be processed and that this data is used for the purpose of carrying out the Campaign and that they have obtained the consent of the respective persons for this operation. In this regard, the Participants have the obligation to inform these persons about the content of this section.
The personal data of the participants in the Campaign will be processed in accordance with the applicable legislation in the field of personal data protection, in particular in accordance with the provisions of Regulation no. 679/2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

1. ORGANIZER: Nestlé Romania S.R.L., Nespresso Division, headquartered in Bucharest, 3 George Constantinescu Street, Sc. A, 7th Floor, Sector 2, Unique Registration Code 8184502, registered at the Trade Register Office with no. J40/10813/2010;

 

2. THE NAME OF THE CAMPAIGN: "Nespresso Winter in ALTEX stores" (hereinafter referred to as the "Campaign") takes place between November 3rd, 9:00 am and February 3rd, 9:00 am.

 

The Campaign involves granting a discount on the first Order  of Nespresso coffee capsules  (hereinafter referred  to as  the "Order"), after purchasing a Nespresso Espresso Machine, from ALTEX stores, during the Campaign from November 3rd, at 9:00 am to February 3rd, at 9:00 am.

3. CAMPAIGN LOCATION: The campaign takes place in ALTEX physical stores in Romania and online on the www.promo.Nespresso.ro platform, as well as in the Nespresso Boutique network or through the Customer Service Center by calling 0800 008 300.

 

4. RIGHT TO PARTICIPATE. ELIGIBILITY:

The following can participate in the Campaign:

·        natural persons over 18 years of age on the date of the start of the Campaign, with domicile or residence, even temporary, in Romania with full capacity to exercise; ·        legal entities based in Romania.

The following categories of people cannot benefit from the Nespresso promotion in ALTEX stores:

·        employees of Nestlé Romania S.R.L. and its distributors; ·        employees of Nestlé Romania S.R.L. partner stores, Nespresso Division; ·        employees of any companies involved in carrying out any activities related to the organization and operation of Nespresso; ·        relatives of the above-mentioned employees (i.e. children/parents, brothers/sisters, spouse).

 

5. CAMPAIGN MECHANISM:

Any customer, eligible according to art. 4 of these Regulations, who purchases the product participating in the Nespresso Espresso Campaign, listed below, from ALTEX stores during the Campaign period can participate in the Campaign.

For the purchase of the product participating in the Nespresso Espresso Campaign from the stores participating in the Campaign, the provisions of this Regulation are supplemented with the rules and conditions provided in the Terms and Conditions section, a document available on the ALTEX website (https://altex.ro/termeni-conditii/pag/), as well as in ALTEX stores.

The Nespresso espresso machine models included in the promotion, which can be purchased from Partner Stores ("Participating Espresso Machine Models") are mentioned in the table below:

 

Name	Articol Cod Altex	RON voucher value
ESPRESSOR Nespresso   Pixie SILVER	EXSEN124S	100
PACHET ESPRESSOR Nespresso DELONGHI Essenza Mini BLACK	EXSEN85BAE	100
ESPRESSO Nespresso Essenza Mini GREEN	EXSEN85L	100
ESPRESSO Nespresso Essenza Mini GRI XN110B10	EXSESENZAMGRI	100
Nespresso DE'LONGHI Pixie EN127. S	EXSPIXIEEN127S	100
ESPRESSOR Nespresso   Citiz BLACK	EXSEN167B	130
ESPRESSOR Nespresso   Citiz WHITE	EXSEN167W	130
ESPRESSOR Nespresso   Citiz & MILK BLACK	EXSEN267BAE	130
ESPRESSOR Nespresso Lattissima ONE EVOLUTION BLACK	EXSEN510B	130
ESPRESSOR Nespresso GRANLATTISSIMA EN640. B	EXSEN640B	150
ESPRESSOR Nespresso GRANLATTISSIMA EN640. W	EXSEN640W	150
ESPRESSOR Nespresso VERTUO NEXT, NEGRU MAT	EXSENV120BM	150
ESPRESSOR Nespresso VERTUO NEXT, DELUXE CHROME	EXSENV120C	150
ESPRESSOR Nespresso   VERTUO NEXT, WHITE	EXSENV120W	150
Nespresso VERTUO Lattissima ENV300B	EXSENV300B	150
Nespresso VERTUO Lattissima ENV300W	EXSENV300W	150
ESPRESSOR Nespresso VERTUO POP ENV90. At	EXSENV90A	150
Nespresso ATELIER XN890831	EXSNESATELIER	150
Nespresso VERTUO NEXT LIGHT GRI BUNDLE XN911B10	EXSVERUTOBUNDGR	150
Nespresso VERTUO NEXT MATT NEGRU XN910N10	EXSVERUTOMATTBK	150
Nespresso VERTUO NEXT PREMIUM NEGRU XN910810	EXSVERUTOPREMBK	150
ESPRESSOR Nespresso VERTUO POP XN920110	EXSXN920110	150
ESPRESSOR Nespresso VERTUO POP XN920510	EXSXN920510	150
Krups Essenza Mini C, White	XN110110	100
Delonghi Essenza Mini D, Red	EN85. R	100
DeLonghi Inissia D black EN80. B	EXSEN80B	100
DeLonghi Essenza Mini BLACK D30	EXSEN85B	100
BUNDLE DeLonghi Inissia D black	EXSEN80BAE	100
BUNDLE Krups C30 Essenza Mini ALB XN111110	EXSESENZABUNDWH	100
PACHET DeLonghi Essenza Mini RED	EXSEN85RAE	100
DeLonghi Pixie EN127. Blue BL	EXSPIXIEEN127BL	100
Krups Pixie Green XN306310 verde	EXSXN306310	100
DeLonghi Lattissima ONE white	EXSEN510W	150
DeLonghi VERTUO POP ENV90. B black	EXSENV90B	150
ESPRESSOR Nespresso VERTUO POP XN920410 red	EXSXN920410	150
ESPRESSOR Nespresso VERTUO POP ENV90. Y	EXSENV90Y	150

 

The Campaign consists of granting a discount on the purchase of Nespresso coffee capsules,  the discount being able to be claimed/applied within 21 days from the date of purchase of the Espresso Machine participating in the Campaign, according to the conditions below:

 

1. The value of the discount can only be used for the purchase of Nespresso coffee capsules, at the first Order launched, after purchasing the Espresso Machine in ALTEX stores.
2. This amount cannot be transferred to the customer's account and cannot be converted into cash.
3. This promotion cannot be used simultaneously with other promotional offers or discounts offered by the Nespresso Division.

 

TO BENEFIT FROM THE DISCOUNT: 

• After purchasing between November 3rd, 9:00 am and February 3rd, 9:00 am, a Nespresso Espresso machine participating in the Campaign, from ALTEX stores, access the promo.Nespresso.ro platform;
• Enter the tax documents (invoice/receipt) proving the purchase, place an order containing Nespresso coffee capsules and enter the details for registration as a Nespresso member;
• Select your favorite Nespresso coffee varieties. The discount will be automatically applied in the shopping cart to the value of the order placed. To benefit from the promotion, place your Coffee Order no later than 21 days from the date of purchase of the Espresso Machine.
• The delivery of the capsules is free of charge, for the Order related to the claim of the discount offered through this Campaign.

 

In all cases:

• The discount can be applied both by ordering on the promo.Nespresso.ro platform, by ordering in the Nespresso Boutique network or through the Customer Service Center by calling 0800 008 300.

The discount will be granted based on the presentation of documents proving the purchase of the Espresso Machine during the promotional period, from ALTEX stores.

• The discount must be used for a single order. If the order value is below the discount threshold of 100 RON, 130 RON and 150 RON, it will not be applied, so please add Nespresso coffee capsules of a minimum value with that of the discount.
• During the promotion period, a maximum of 5 discounts can be granted to a single customer for 5 coffee purchases, even if more than 5 coffee machines are purchased and regardless of the partner store from which the coffee machines are purchased. In order to benefit from the discount received on the purchase of the Espresso Machine and to receive the Nespresso coffee capsules, it is necessary to register as a Nespresso member. The Nespresso Membership Account gives you quick access to news and information about our coffee assortments, promotions, as well as advice and technical support on the use of your Espresso Machine: https://www.Nespresso.com/ro/ro/services#/

 

6. GENERAL CONDITIONS. LIMITATION OF LIABILITY:

Nespresso is not responsible for the loss or damage of the original receipt or invoice, if applicable. The discount can only be used in the country where the Coffee Espresso Machine was purchased.      

The Nespresso division reserves the right to refuse attempts to use the discount in violation of these terms and conditions. In this regard, the Nespresso Division may request clarifications and additional documents.

A customer may benefit only once from the price reduction offered within this Promotional Campaign, in accordance with the terms and conditions of this Campaign. Participants undertake the obligation not to use the promotional discounts that are the subject of this Campaign, applicable through the Nespresso website/account, for purposes contrary to the interests of Nespresso or other participants, and not to access/use these benefits in bad faith or in other ways than those permitted by Nespresso according to the terms and conditions.

It will be interpreted as an attempt at fraud, including the abusive/fraudulent/bad faith or erroneous use of any discounts applied as a result of technical errors in the electronic programs used by Nespresso. Any benefits earned in this way by the participants/members (as a result of technical errors) will be considered undue, requiring their refund/return/cancellation/invalidation.

If it is found that a participant/member has unduly benefited from promotional discounts, and/or is suspected of fraud, Nespresso reserves the right to (i) request clarifications and any relevant documents, (ii) invalidate all non-compliant registrations/orders with which the participant has registered in the Campaign, (iii) invalidate the additional discounts that the participant has unduly benefited from. Nespresso reserves the right to invalidate registrations and/or orders placed or in the process of being placed and not to deliver products to those participants/members who directly or indirectly try to benefit unjustifiably from the promotional discounts that are the subject of this Campaign.

 

7. CONFIDENTIALITY AND PROCESSING OF PERSONAL DATA:   

     

The Nespresso division processes the personal data of the participants in this promotion in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data ("GDPR") and with the Information Note on the processing of personal data on the Nespresso.com website. This promotion also involves the purchase of products through online digital platforms and/or applications that are not under the control  of Nespresso, but of the ALTEX partner. These platforms and/or online applications publish and use their own policies on the use and processing of personal data, the Participants having the obligation to inform themselves about them, Nespresso having no responsibility in this regard towards the Participants who wish to benefit from this promotion. The Nespresso division guarantees the confidentiality of the personal data of all participants. The personal data indicated above are provided directly by you and your refusal to provide these data makes it impossible for Nestlé Romania SRL, its partners and/or suppliers to properly carry out the specific activities and collaboration with you.  legitimate interests (Art. 6 (1) (f) GDPR) and/or the consent of the data subject (Art. 6 (1) (a) GDPR). The following data may be collected from all participants: name, surname, address, telephone number, e-mail address, Nespresso Membership number, name of the store where the machine was purchased and date of purchase. For the fulfillment of certain tax obligations, the Nespresso Division may request data such as the CNP.

By communicating their personal data in the manner expressly indicated in the Terms and Conditions, participants express their express and unequivocal consent for their personal data to be included in the Nespresso Division  database exclusively for the purpose of registration, validation, attribution of discounts and fulfillment of their legal, legal and/or tax obligations. The Nespresso division takes all necessary measures to ensure that your personal data is processed only for the minimum period necessary for granting the discount and in accordance with  the Nespresso membership conditions  that are available at the link www.Nespresso.com. The personal data collected in connection with this promotion will not be disclosed to third parties unless the Nespresso Division is required to comply with the obligations imposed by the legislation in force. The Nespresso division may ask participants for their consent to further communications of a direct advertising and marketing nature and to use, free of charge, in various print, audio and video materials, their name and surname. Participants will not be obliged to express these agreements, remaining at their own discretion. If the participants wish to express their agreement to this, this will be recorded by a written declaration signed by them; The granting of discounts is in no way conditional on the option expressed on this aspect. According to the applicable law, data subjects benefit from the rights of information, access to data, intervention and portability of personal data, the right not to be subject to an automated individual decision and to address the justice and competent authorities. In order to exercise these rights, participants may send a written request, dated and signed, to  the Nespresso Division at the address 3 George Constantinescu Street, sc A, 7th floor, sector 2, postal code 020339, Bucharest, Romania, or by email to dataprotection@ro.nestle.com.

 

8. CAMPAIGN RULES:

The Rules of participation / conduct of the Campaign are available online and offline, free of charge (on the Campaign website on www.Nespresso.com, in ALTEX stores), as well as at the Organizer's correspondence address, Nespresso.romania@Nespresso.com.

 

9. LEGAL BASIS:

This Regulation is drafted in accordance with the provisions of the national legislation on the sale of products and services, respectively Government Ordinance no. 99/2000 and the legislation on the protection of natural persons in relation to the processing of personal data and the free movement of such data.

 

Organizer

Nestlé România S.R.L, Divizia Nespresso

Bucharest, George Constantinescu Street no. 3, sc. a, et. 7, Sector 2,

Unique 8184502 Registration Code,

registered at the Trade Register Office with no. J40/10813/2010

 

The promotion involves granting a discount for Nespresso coffee capsules on the purchase of a Nespresso coffee machine included in the promotion from Flanco stores, between November 3, 2024 at 9:00 a.m. and February 3, 2024 at 9:00 a.m.

The discount for the purchase of Nespresso coffee capsules can be claimed within 21 days from the date of purchase of the espresso machine, and according to the conditions below:

 

ORIGINAL SYSTEM ESPRESSO MACHINES
Mini Essence	Inissia	Pixie	Citiz	Lattissima One	Citiz&Milk	Workshop	Gran Lattissima
Voucher 100 RON	Voucher 100 RON	Voucher 100 RON	Voucher 130 RON	Voucher 130RON	Voucher 130RON	Voucher 150 RON	Voucher 150RON

 

VERTUO SYSTEM ESPRESSO MACHINES
VERTUO POP	VERTUO NEXT	VERTUO Lattissima
VOUCHER	VOUCHER	VOUCHER
150 RON	150 RON	150 RON

 

The discount amount can only be used for the purchase of Nespresso coffee capsules. This amount cannot be transferred to the customer's account and cannot be converted into cash.

 

TO BENEFIT FROM THE DISCOUNT:

• After purchasing a Nespresso espresso machine from partner stores between November 3, 2024 at 9:00 a.m. and February 3, 2024 at 9:00 a.m., access the promo.Nespresso.ro platform  ;
• Enter the tax documents (invoice/receipt) proving the purchase, place a coffee order and enter the details for registration as a Nespresso member;
• Select your favorite Nespresso coffee varieties. The discount will be automatically applied to the value of the order placed.
• The delivery of the capsules is free of charge, for the order related to the claim

 

To benefit from the promotion, place your coffee order no later than 21 days from the date of purchase of the espresso machine.

The discount can be applied both by ordering on the www.promo.Nespresso.ro platform  , by ordering in the Nespresso Boutique or through the Customer Service Center by calling 0800 008 300. The discount will be granted based on the presentation of documents proving the purchase of the espresso machine during the promotional period in partner stores.

The discount must be used for a single order. If the order value is below the discount threshold of 100 RON, 130 RON or 150 RON, it will not be applied, so please add coffee capsules of a minimum value with that of the discount. During the promotion period, a maximum number of 5 discounts can be granted to a single customer, even if more than 5 coffee machines are purchased and regardless of the partner store from which the coffee machines are purchased.

In order to benefit from the discount received on the purchase of the espresso machine and to receive the Nespresso coffee capsules, it is necessary to register as a Nespresso member. The Nespresso Membership Account gives you quick access to news and information about our coffee assortments, promotions, as well as advice and technical support on the use of your espresso machine: https://www.Nespresso.com/ro/ro/services#/

Nespresso is not responsible for the loss or damage of the original receipt or invoice, if applicable. The discount can only be used in the country where the coffee machine was purchased.

 

REGISTRATION AS A Nespresso MEMBER CAN BE CARRIED OUT:

• online, pe platforma promo.Nespresso.ro
• through the Customer Service Center, available at 0 800 008 300 (free call from any network, Monday - Friday between 08:00 - 20:00);
• Bucharest, Nespresso Boutique, Calea Dorobanti, nr. 210,
• Bucharest, Nespresso Boutique, from Băneasa Shopping City, on the ground floor,
• Bucharest, Nespresso Boutique, in AFI Palace Cotroceni, Champs-Élysées corridor,
• Bucharest, Nespresso Point of Sale in Mega Mall, on the ground floor, Bucharest,
• Bucharest, Nespresso Point of Sale in Sun Plaza, on the ground floor, Bucharest,
• Cluj-Napoca, Nespresso Boutique, din VIVO! Mall, la parter,
• Timișoara, Nespresso Boutique, in Iulius Town, on the ground floor,
• Brasov, Nespresso Point of Sale in Afi, on the ground floor,
• Iași, Nespresso Point of Sale, in Palas Mall, on the ground floor,
• Constanta, Nespresso Point of Sale, in Vivo Mall.

This promotion cannot be used simultaneously with other promotional offers or discounts offered by the Nespresso Division. The Nespresso Division reserves the right to refuse attempts to use the discount attempting to violate these terms and conditions. In this regard, the Nespresso Division may request clarifications and additional documents. Any voucher/discount that you can benefit from within this promotional campaign can be used only once, in accordance with the terms and conditions of this campaign. Participants undertake not to use the discounts/vouchers/promotional codes that are the subject of this campaign, applicable through the Nespresso website/account, for purposes contrary to the interests of Nespresso or other participants, and not to access/use these benefits in bad faith or in other ways than those permitted by Nespresso according to the terms and conditions. It will be interpreted as an attempt at fraud, including the abusive/fraudulent/bad faith or erroneous use of any promotional codes/vouchers/discounts applied as a result of technical errors of the electronic programs used by Nespresso. Any benefits earned in this way by the participants/members (as a result of technical errors) will be considered undue, requiring their refund/return/cancellation/invalidation. If it is found that a participant/member has unduly benefited from discounts/vouchers/promotional codes, etc., and/or is suspected of fraud, Nespresso reserves the right to (i) request clarifications and any relevant documents, (ii) invalidate all non-compliant registrations/orders with which the participant has registered in the Campaign, (iii) invalidate the additional discounts that the participant has unduly benefited from. Nespresso reserves the right to invalidate registrations and/or orders placed or in the process of being placed and not to deliver products to those participants/members who directly or indirectly try to unduly benefit from the discounts/vouchers/promotional codes that are the subject of this Campaign

REGISTRATION AS A Nespresso MEMBER IMPLIES THAT:

• the respective customer must be the owner of a Nespresso coffee machine, regardless of whether this espresso machine was purchased from Nestlé Romania S.R.L - Nespresso Division, Nespresso partner stores, from Nespresso stores in other countries or from other sources;
• the customer to register as a Nespresso member by filling in and signing a personal data form (name, e-mail address, telephone number, postal address)
• purchase at least one can of Nespresso coffee (10 capsules).

 

CONFIDENTIALITY AND PROCESSING OF PERSONAL DATA.

The Nespresso division processes the personal data of the participants in this promotion in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data ("GDPR") and with the Information Note on the processing of personal data on the Nespresso.com website. This promotion also involves the purchase of products through online digital platforms and/or applications that are not under the control of Nespresso, but of the partner Flanco Retail SA. These platforms and/or online applications publish and use their own policies on the use and processing of personal data, the Participants having the obligation to inform themselves about them, Nespresso having no responsibility in this regard towards the Participants who wish to benefit from this promotion. The Nespresso division guarantees the confidentiality of the personal data of all participants. The personal data indicated above are provided directly by you and your refusal to provide these data makes it impossible for Nestlé Romania SRL, its partners and/or suppliers to properly carry out the specific activities and collaboration with you Personal data are processed based on the legal obligation of the controller (art. 6 (1) (c) of the GDPR),  legitimate interests (Art. 6 (1) (f) GDPR) and/or the consent of the data subject (Art. 6 (1) (a) GDPR). The following data may be collected from all participants: name, surname, address, telephone number, e-mail address, Nespresso Membership number, name of the store where the machine was purchased and date of purchase. For the fulfillment of certain tax obligations, the Nespresso Division may request data such as the CNP.

By communicating their personal data in the manner expressly indicated in the Terms and Conditions, participants express their express and unequivocal consent for their personal data to be included in the Nespresso Division database exclusively for the purpose of registration, validation, attribution of discounts and fulfillment of their legal, legal and/or tax obligations. The Nespresso division takes all necessary measures to ensure that your personal data is processed only for the minimum period necessary for granting the discount and in accordance with the Nespresso membership conditions that are available at the link www.Nespresso.com. The personal data collected in connection with this promotion will not be disclosed to third parties unless the Nespresso Division is required to comply with the obligations imposed by the legislation in force. The Nespresso division may ask participants for their consent to further communications of a direct advertising and marketing nature and to use, free of charge, in various print, audio and video materials, their name and surname. Participants will not be obliged to express these agreements, remaining at their own discretion. If the participants wish to express their agreement to this, this will be recorded by a written declaration signed by them; The granting of discounts is in no way conditional on the option expressed on this aspect. According to the applicable law, data subjects benefit from the rights of information, access to data, intervention and portability of personal data, the right not to be subject to an automated individual decision and to address the justice and competent authorities. In order to exercise these rights, participants may send a written request, dated and signed, to the Nespresso Division at the address Str. George Constantinescu nr. 3, sc A, 7th floor, sector 2, postal code 020339, Bucharest, Romania, or by email at dataprotection@ro.nestle.com.

 

The following categories of people cannot benefit from the Nespresso promotion in Flanco Retail SA stores: employees of Nestlé Romania S.R.L. and its distributors; employees of Nestlé Romania S.R.L. partner stores, Nespresso Division employees of any companies involved in carrying out any activities related to the organization and operation of Nespresso. relatives of the above-mentioned employees (i.e. children/parents, brothers/sisters, spouse)

The following can participate in the promotion: natural persons over 18 years of age on the date of the start of the Campaign, with domicile or residence, even temporary, in Romania; legal entities based in Romania

The promotion involves a discount for Nespresso coffee capsules  when purchasing a Nespresso  coffee machine included in the promotion in EMAG stores, between November 3, 2024 at 9:00 a.m. and February 3, 2024 at 9:00 a.m.

The discount for the purchase of Nespresso coffee capsules can be claimed within 21 days from the date of purchase of the espresso machine, and according to the conditions below:

 

ORIGINAL SYSTEM ESPRESSO MACHINES

Mini Essence	Inissia	Pixie	Citiz	Lattissima One	Citiz&Milk	Workshop	Gran Lattissima
Voucher 100 RON	Voucher 100 RON	Voucher 100 RON	Voucher 130 RON	Voucher 130 RON	Voucher 130 RON	Voucher 150 RON	Voucher 150 RON

 

VERTUO SYSTEM ESPRESSO MACHINES

VERTUO POP	VERTUO NEXT	VERTUO Lattissima
VOUCHER 150 RON	VOUCHER 150 RON	VOUCHER 150 RON

 

The discount amount can only be used for the purchase of Nespresso coffee capsules. This amount cannot be transferred to the customer's account and cannot be converted into cash.

 

TO BENEFIT FROM THE DISCOUNT:

After purchasing a Nespresso espresso machine from partner stores between November 3, 2024 at 9:00 a.m. and February 3, 2024 at 9:00 a.m., access the www.promo.Nespresso.ro platform  ;

• Enter the tax documents (invoice/receipt) proving the purchase, place a coffee order and enter the details for registration as a Nespresso member;
• Select your favorite Nespresso coffee varieties. The discount will be automatically applied to the value of the order placed.
• The delivery of the capsules is free of charge, for the order related to the claim

To benefit from the promotion, place your coffee order no later than 21 days from the date of purchase of the espresso machine.

The discount can be applied both by ordering on the www.promo.Nespresso.ro platform  , by ordering in the Nespresso Boutique or through the Customer Service Center by calling 0800 008 300. The discount will be granted based on the presentation of documents proving the purchase of the espresso machine during the promotional period in partner stores.

The discount must be used for a single order. If the order value is below the discount threshold of 100 RON, 130 RON or 150 RON, it will not be applied, so please add coffee capsules of a minimum value with that of the discount. During the promotion period, a maximum number of 5 discounts can be granted to a single customer, even if more than 5 coffee machines are purchased and regardless of the partner store from which the coffee machines are purchased.

In order to benefit from the discount received on the purchase of the espresso machine and to receive the Nespresso coffee capsules, it is necessary to register as a Nespresso member. The Nespresso Membership Account gives you quick access to news and information about our coffee assortments, promotions, as well as advice and technical support on the use of your espresso machine: https://www.Nespresso.com/ro/ro/services#/

Nespresso is not responsible for the loss or damage of the original receipt or invoice, if applicable. The discount can only be used in the country where the coffee machine was purchased.      

 

REGISTRATION AS A Nespresso MEMBER CAN BE CARRIED OUT:

• online, pe platforma promo.Nespresso.ro
• through the Customer Service Center, available at 0 800 008 300 (free call from any network, Monday - Friday between 08:00 - 20:00);
• Bucharest, Nespresso Boutique, Calea Dorobanti, nr. 210,
• Bucharest, Nespresso Boutique, from Băneasa Shopping City, on the ground floor,
• Bucharest, Nespresso Boutique, in AFI Palace Cotroceni, Champs-Élysées corridor,
• Bucharest, Nespresso Point of Sale in Mega Mall, on the ground floor, Bucharest,
• Bucharest, Nespresso Point of Sale in Sun Plaza, on the ground floor, Bucharest,
• Cluj-Napoca, Nespresso Boutique, din VIVO! Mall, la parter,
• Timișoara, Nespresso Boutique, in Iulius Town, on the ground floor,
• Brasov, Nespresso Point of Sale in Afi, on the ground floor,
• Iași, Nespresso Point of Sale, in Palas Mall, on the ground floor,
• Constanta, Nespresso Point of Sale, in Vivo Mall.

This promotion cannot be used simultaneously with other promotional offers or discounts offered by the Nespresso Division. The Nespresso Division reserves the right to refuse attempts to use the discount attempting to violate these terms and conditions. In this regard, the Nespresso Division may request clarifications and additional documents. Any voucher/discount that you can benefit from within this promotional campaign can be used only once, in accordance with the terms and conditions of this campaign. Participants undertake not to use the discounts/vouchers/promotional codes that are the subject of this campaign, applicable through the Nespresso website/account, for purposes contrary to the interests of Nespresso or other participants, and not to access/use these benefits in bad faith or in other ways than those permitted by Nespresso according to the terms and conditions. It will be interpreted as an attempt at fraud, including the abusive/fraudulent/bad faith or erroneous use of any promotional codes/vouchers/discounts applied as a result of technical errors of the electronic programs used by Nespresso. Any benefits earned in this way by the participants/members (as a result of technical errors) will be considered undue, requiring their refund/return/cancellation/invalidation. If it is found that a participant/member has unduly benefited from discounts/vouchers/promotional codes, etc., and/or is suspected of fraud, Nespresso reserves the right to (i) request clarifications and any relevant documents, (ii) invalidate all non-compliant registrations/orders with which the participant has registered in the Campaign, (iii) invalidate the additional discounts that the participant has unduly benefited from. Nespresso reserves the right to invalidate registrations and/or orders placed or in the process of being placed and not to deliver products to those participants/members who directly or indirectly try to unduly benefit from the discounts/vouchers/promotional codes that are the subject of this Campaign

 

REGISTRATION AS A Nespresso MEMBER IMPLIES THAT:

• the respective customer must be the owner of a Nespresso coffee machine, regardless of whether this espresso machine was purchased from Nestlé Romania S.R.L - Nespresso Division, Nespresso partner stores, from Nespresso stores in other countries or from other sources;
• the customer to register as a Nespresso member by filling in and signing a personal data form (name, e-mail address, telephone number, postal address)
• purchase at least one can of Nespresso coffee (10 capsules).

 

CONFIDENTIALITY AND PROCESSING OF PERSONAL DATA

 

The Nespresso division processes the personal data of the participants in this promotion in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data ("GDPR") and with the Information Note on the processing of personal data on the Nespresso.com website. This promotion involves the purchase of products also through online digital platforms and/or applications that are not under the control  of Nespresso, but of the eMag partner. These platforms and/or online applications publish and use their own policies on the use and processing of personal data, the Participants having the obligation to inform themselves about them, Nespresso having no responsibility in this regard towards the Participants who wish to benefit from this promotion. The Nespresso division guarantees the confidentiality of the personal data of all participants. The personal data indicated above are provided directly by you and your refusal to provide these data makes it impossible for Nestlé Romania SRL, its partners and/or suppliers to properly carry out the specific activities and collaboration with you.  legitimate interests (Art. 6 (1) (f) GDPR) and/or the consent of the data subject (Art. 6 (1) (a) GDPR). The following data may be collected from all participants: name, surname, address, telephone number, e-mail address, Nespresso Membership number, name of the store where the machine was purchased and date of purchase. For the fulfillment of certain tax obligations, the Nespresso Division may request data such as the CNP.	By communicating their personal data in the manner expressly indicated in the Terms and Conditions, participants express their express and unequivocal consent for their personal data to be included in the Nespresso Division  database exclusively for the purpose of registration, validation, attribution of discounts and fulfillment of their legal, legal and/or tax obligations. The Nespresso division takes all necessary measures to ensure that your personal data is processed only for the minimum period necessary for granting the discount and in accordance with  the Nespresso membership conditions  that are available at the link www.Nespresso.com. The personal data collected in connection with this promotion will not be disclosed to third parties unless the Nespresso Division is required to comply with the obligations imposed by the legislation in force. The Nespresso division may ask participants for their consent to further communications of a direct advertising and marketing nature and to use, free of charge, in various print, audio and video materials, their name and surname. Participants will not be obliged to express these agreements, remaining at their own discretion. If the participants wish to express their agreement to this, this will be recorded by a written declaration signed by them; The granting of discounts is in no way conditional on the option expressed on this aspect. According to the applicable law, data subjects benefit from the rights of information, access to data, intervention and portability of personal data, the right not to be subject to an automated individual decision and to address the justice and competent authorities. In order to exercise these rights, participants may send a written request, dated and signed, to  the Nespresso Division at the address 3 George Constantinescu Street, sc A, 7th floor, sector 2, postal code 020339, Bucharest, Romania, or by email to dataprotection@ro.nestle.com.
The following categories of people cannot benefit from the Nespresso promotion in eMAG stores:		The following can participate in the promotion:
·        employees of Nestlé Romania S.R.L. and its distributors; ·        employees of Nestlé Romania S.R.L. partner stores, Nespresso Division ·        employees of any companies involved in carrying out any activities related to the organization and operation of Nespresso. ·        • relatives of the above-mentioned employees (i.e. children/parents, brothers/sisters, spouse)		·        natural persons over 18 years of age on the date of the start of the Campaign, with domicile or residence, even temporary, in Romania; ·        legal entities based in Romania

Nestlé Romania S.R.L., Nespresso Division, headquartered in Bucharest, 3 George Constantinescu Street, Sc. A, 7th Floor, Sector 2, Unique Registration Code 8184502, registered at the Trade Register Office under no. J40/10813/2010, bank account RO71CITI0000000724652158, (hereinafter referred to as the "Nespresso Division") informs its customers/potential customers of the terms and conditions of the "Nespresso Summer in Partner Stores" promotion.
The promotion involves granting a discount for Nespresso coffee capsules on the purchase of a Nespresso coffee machine included in the promotion from partner stores, between November 3, 2024 at 9:00 a.m. and February 3, 2024 at 9:00 a.m.

Espresso machines from the Original system included in the promotion: Essenza Mini, Inissia, Pixie, Citiz, Citiz&Milk, Lattissima One, Atelier or Gran Lattissima.

Vertuo system espresso machines included in the promotion: Nespresso Vertuo Pop, Vertuo Next, Vertuo Lattissima

The discount for the purchase of Nespresso coffee capsules can be claimed within 21 days from the date of purchase of the espresso machine, depending on the model of the coffee machine and according to the procedure set out below:

Conditions for granting the discount:

VIRTUE:

• Receive a discount of 150 RON (VAT included) for Nespresso Vertuo coffee capsules with the purchase of a Vertuo Pop or Vertuo Next and Vertuo Lattissima espresso machine.

ORIGINAL

• Receive a discount of 150 RON (VAT included) for Nespresso Original coffee capsules with the purchase of a Lattissima Touch, Nespresso Atelier, Gran Lattissima, Creatista Plus espresso machine;
• Receive a discount of 130 RON (VAT included) for Nespresso Original coffee capsules with the purchase of a Citiz, Citiz & Milk, Lattissima One or Essenza Plus espresso machine;
• Receive a discount of 100 RON (VAT included) for Nespresso Original coffee capsules with the purchase of an Essenza Mini, Inissia, Pixie espresso machine;

The discount amount can only be used for the purchase of Nespresso coffee capsules. This amount cannot be transferred to the customer's account and cannot be converted into cash.

To benefit from the discount (including VAT):

• After purchasing  a Nespresso espresso machine from partner stores between November 3, 2024 at 9:00 a.m. and February 3, 2024 at 9:00 a.m., access the promo.Nespresso.ro platform;
• Enter the tax documents proving the purchase, place a coffee order and fill in your details for registration as a Nespresso member;
• Select your favorite coffee varieties. The discount will be automatically applied to the value of the order placed;

To benefit from the promotion, place your coffee order no later than 21 days from the date of purchase of the espresso machine.
*The discount can be applied both by ordering on the promo.Nespresso.ro platform, by ordering in the Nespresso Boutique, by calling the Customer Service Center by calling 0800 008 300. The discount will be granted based on the presentation of documents proving the purchase of the espresso machine during the promotional period in partner stores. In the context of this promotion, the notion of tax document represents the tax receipt or tax invoice that certifies the purchase of a Nespresso coffee machine and which must have an issue date during the promotion period.
The discount must be used for a single order. If the order value is below the discount threshold of 100 RON, 130 RON or 150 RON, it will not be applied, so please add coffee capsules of a minimum value with that of the discount. If the value of the coffee capsules purchased is higher than the value of the discount, you will bear the difference in price.
During the promotion period, a maximum number of 5 discounts can be granted to a single customer, even if more than 5 coffee machines are purchased and regardless of the partner store from which the coffee machines are purchased.

The promotion is valid only for the purchase of Nespresso coffee machines from Nespresso partner stores:

• Flanco and www.flanco.ro store network (www.flanco.ro the Kitchen Appliances section);
• EMAG (DANTE INTERNATIONAL S.A.) through the online store www.emag.ro;
• ALTEX and www.altex.ro store network (Small Appliances section);
• MEDIA GALAXY and www.mediagalaxy.ro store network (Small Appliances section);
• CARREFOUR ROMANIA and www.carrefour.ro store network (electronics and household appliances section);
• Kitchen Shop: the network of stores and www.kitchenshop.ro (Kitchen Appliances section).
• EVOMAG www.evomag.ro (Household Appliances section);
• MAGNET www.magnet.ro (Home Appliances section);
• CEL www.cel.ro (Small Appliances section);
• Studio Casa www.studiocasa.ro;
• Selgros Cash&Carry;
• Auchan Romania

In order to benefit from the discount received on the purchase of the espresso machine and to receive the Nespresso coffee capsules, it is necessary to register as a Nespresso member. The Nespresso Membership Account gives you quick access to news and information about our coffee assortments, promotions, as well as advice and technical assistance on the use of your espresso machine: https://www.Nespresso.com/ro/ro/services.

Registration as a Nespresso member implies that:

• the respective customer must be the owner of a Nespresso coffee machine, regardless of whether this machine was purchased from Nestlé Romania S.R.L. - Nespresso Division, Nespresso partner stores, from Nespresso stores in other countries or from other sources;
• the customer to register as a Nespresso member by filling in and signing a form for personal data (name, e-mail address, telephone number, postal address);
• to purchase at least one box of Nespresso coffee (10 capsules);

Registration as a Nespresso member can be carried out:

• online, on promo.Nespresso.ro website or wwww.Nespresso.com;
• through the Customer Service Center, available at 0 800 008 300 (free call from any network, Monday - Friday between 08:00 - 20:00);
• in Bucharest: Nespresso Boutique, Calea Dorobanti, nr. 210;
• in Bucharest: Nespresso Boutique Băneasa Shopping City, Bucharest - Ploiesti Road 42D;
• in Timișoara: Nespresso Boutique Iulius Town Mall, 2 Council of Europe Square Street;
• in Bucharest: Nespresso Boutique in AFI Cotroceni, 4 General Paul Teodorescu Boulevard;
• in Bucharest: Nespresso Point of Sale in Mega Mall, 3-5 Pierre de Coubertin Boulevard;
• in Bucharest: Nespresso Point of Sale in Sun Plaza, 391 Calea Văcăresti;
• in Cluj-Napoca: Nespresso Boutique from VIVO! Mall, 492-500 Avram Iancu Street, Floresti;
• in Iași: Nespresso point of sale, in Palas Mall, Palas Street no. 7A;
• in Brașov: Nespresso point of sale, in Afi Mall, 78 15 Novembre Boulevard
• in Constanta: Nespresso point of sale, in Vivo Mall, 220 Aurel Vlaicu Boulevard, Constanta

In order to benefit from the discount, it is necessary to comply with the following requirements, depending on the distribution channel from which you purchased the Nespresso coffee machine:

To purchase the coffee machine from partner stores:

For the purchase of the coffee machine between November 3, 2024 at 9:00 a.m. and February 3, 2024 at 9:00  a.m. at 9:00 a.m. from partner stores (those mentioned above or mentioned on www.Nespresso.com), the discount for Nespresso coffee capsules can be claimed after no more than 21 days from the date of purchase of the espresso machine, as follows:

• In the Nespresso Boutique or Nespresso points of sale: Present the original invoice or receipt, certifying the purchase of an espresso machine only from the Nespresso partner stores indicated above during the promotion period together with the sticker with the serial number of the machine purchased (it can be found on the drip tray of the espresso machine);
• Through the Customer Service Center: Send to your e-mail address Nespresso.romania@Nespresso.com a copy of the invoice or receipt attesting to the purchase of an appliance only from the Nespresso partner stores indicated above during the promotion period, together with the identification data (name, surname, address, telephone number, the store from which you purchased the appliance) and the sticker with the serial number of the purchased appliance (it can be found on the drip tray of the appliance).
  Documents can be sent in jpg or pdf format, the message size should not exceed 5 MB. The Customer Service Centre reviews and validates the submitted documents within 48 hours of their submission (during working hours displayed on the www.Nespresso.com website), then contacts the Nespresso member who submitted the request within 24 hours to register the order in which the discount is used.
  The order in which the discount is used is processed based on the current purchase terms.

Nespresso is not responsible for the loss/damage of the original receipt or invoice, if applicable.

The discount can only be used in the country where the coffee machine was purchased.

Privacy and processing of personal data

• The Nespresso division processes the personal data of the participants in this promotion in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data ("GDPR") and with the Information Note on the processing of personal data existing on the Nespresso.com website.
• This promotion also involves the purchase of products through online digital platforms and/or applications that are not under the control of Nespresso, but of the partners Flanco and eMag. These platforms and/or online applications publish and use their own policies on the use and processing of personal data, the Participants having the obligation to inform themselves about them, Nespresso having no responsibility in this regard towards the Participants who wish to benefit from this promotion.
• The Nespresso division guarantees the confidentiality of the personal data of all participants. The personal data indicated above are provided directly by you and your refusal to provide these data makes it impossible for Nestlé Romania SRL, its partners and/or suppliers to properly carry out the specific activities and collaboration with you.  legitimate interests (Art. 6 (1) (f) GDPR) and/or the consent of the data subject (Art. 6 (1) (a) GDPR).
• The following data may be collected from all participants: name, surname, address, telephone number, e-mail address, Nespresso Membership number, name of the store where the machine was purchased and date of purchase. For the fulfillment of certain tax obligations, the Nespresso Division may request data such as the CNP.
• By communicating their personal data in the manner expressly indicated in the Terms and Conditions, participants express their express and unequivocal consent to their personal data being included in the Nespresso Division database exclusively for the purpose of registering, validating, awarding discounts and fulfilling their legal, legal and/or tax obligations.
• The Nespresso division takes all necessary measures to ensure that your personal data is processed only for the minimum period necessary for granting the discount and in accordance with the Nespresso membership conditions that are available at the link www.Nespresso.com.
• The personal data collected in connection with this promotion will not be disclosed to third parties unless the Nespresso Division is required to comply with the obligations imposed by the legislation in force.
• The Nespresso division may ask participants for their consent to further communications of a direct advertising and marketing nature and to use, free of charge, in various print, audio and video materials, their name and surname. Participants will not be obliged to express these agreements, remaining at their own discretion. If the participants wish to express their agreement to this, this will be recorded by a written declaration signed by them; The granting of discounts is in no way conditional on the option expressed on this aspect.
• According to the applicable law, data subjects benefit from the rights of information, access to data, intervention and portability of personal data, the right not to be subject to an automated individual decision and to address the justice and competent authorities. In order to exercise these rights, participants may send a written request, dated and signed, to the Nespresso Division at the address Str. George Constantinescu nr. 3, sc A, 7th floor, sector 2, postal code 020339, Bucharest, Romania, or by email at dataprotection@ro.nestle.com.
• This promotion cannot be used simultaneously with other promotional offers or discounts offered by the Nespresso Division.
• The Nespresso Division reserves the right to refuse attempts to use the discount attempting to violate these terms and conditions. In this regard, the Nespresso Division may request clarifications and additional documents.

The following categories of people cannot benefit from the "Nespresso Winter in partner stores" promotion:

• employees of Nestlé Romania S.R.L. and its distributors;
• employees of Nestlé Romania S.R.L. partner stores, Nespresso Division;
• employees of any companies involved in carrying out any activities related to the organization and operation of Nespresso;
• relatives of the above-mentioned employees (i.e. children/parents, brothers/sisters, husband/wife);

The following can participate in the promotion:

• natural persons over 18 years of age on the date of the start of the Campaign, with domicile or residence, even temporary, in Romania;
• legal entities based in Romania;

The Nespresso Division reserves the right to amend this document during the course of the promotion, but not before notifying the public via the www.Nespresso.com website. For public awareness, the Terms and Conditions of the promotion will be published and will be available free of charge to any interested person on the website www.Nespresso.com the Legal Information section, in the Nespresso Boutique and in stores during the campaign period.

Any voucher/discount that you can benefit from within this promotional campaign can be used only once, in accordance with the terms and conditions of this campaign. Participants undertake not to use the discounts/vouchers/promotional codes that are the subject of this campaign, applicable through the Nespresso website/account, for purposes contrary to the interests of Nespresso or other participants, and not to access/use these benefits in bad faith or in other ways than those permitted by Nespresso according to the terms and conditions. It will be interpreted as an attempt at fraud, including the abusive/fraudulent/bad faith or erroneous use of any promotional codes/vouchers/discounts applied as a result of technical errors of the electronic programs used by Nespresso. Any benefits earned in this way by the participants/members (as a result of technical errors) will be considered undue, requiring their refund/return/cancellation/invalidation. If it is found that a participant/member has unduly benefited from discounts/vouchers/promotional codes, etc., and/or is suspected of fraud, Nespresso reserves the right to (i) request clarifications and any relevant documents, (ii) invalidate all non-compliant registrations/orders with which the participant has registered in the Campaign, (iii) invalidate the additional discounts that the participant has unduly benefited from. Nespresso reserves the right to invalidate registrations and/or orders placed or in the process of being placed and not to deliver products to those participants/members who directly or indirectly try to unduly benefit from the discounts/vouchers/promotional codes that are the subject of this Campaign.

To find out more details about the conditions of promotions, payment methods and delivery  of your orders, please visit www.Nespresso.com   or contact the Customer Service Center, available at 0 800 008 300, free of charge from any network.

Nestlé Romania S.R.L., Nespresso Division, headquartered in Bucharest, 3 George Constantinescu Street, Sc. A, 7th Floor, Sector 2, Unique Registration Code 8184502, registered at the Trade Register Office under no. J40/10813/2010, bank account RO71CITI0000000724652158, brings to the attention of customers/

to potential customers, the terms and conditions of the campaign "Buy a Nespresso machine and enjoy an adventure of taste for the next 24 days".

The campaign "Buy a Nespresso machine and enjoy an adventure of taste for the next 24 days" is carried out for Nespresso Members and involves the granting a Vertuo Advent calendar with the purchase of a Vertuo espresso machine.

• The promotion is valid exclusively for Nespresso Members who purchase an espresso machine from the Vertuo range
• The gift will be applied automatically, after adding an Vertuo machine
• The promotion is available within the limit of available stock

 

The campaign "Buy a Nespresso machine and enjoy an adventure of taste for the next 24 days" within the limit of the stock available in the following sales channels:

- Nespresso online store, www.Nespresso.com,

- Nespresso mobile app (available for iPhone, iPad and Android),

- Customer Service Center (available at 0 800 008 300, free call from any network).

- Nespresso Boutique, in Calea Dorobanti nr. 210, Bucharest,

- Nespresso Boutique in Băneasa Shopping City, on the ground floor, Bucharest,

- Nespresso Boutique in AFI Palace Cotroceni, Champs-Élysées corridor, Bucharest,

- Nespresso point of sale in Mega Mall, on the ground floor, Bucharest,

- Nespresso point of sale in Sun Plaza, on the ground floor, Bucharest,

- The Nespresso point of sale in VIVO! Mall, on the ground floor, Cluj-Napoca,

- Nespresso point of sale in Iulius Town Mall, on the ground floor, Timișoara,

- Nespresso point of sale in Afi, on the ground floor, Brasov,

- Nespresso point of sale in Palas Mall, Iasi,

- Nespresso point of sale in Vivo Constanta Mall.

 

Registering a customer as a Nespresso member involves:

• creating and validating a Nespresso membership account online or at physical points, by filling in an online form with personal data (name, e-mail address, telephone, postal address).
• purchase of at least one Nespresso coffee box (10 coffee capsules from the Original range or 7 capsules from the Vertuo range).

Registration as a Nespresso member can be carried out:

1. online on the website Nespresso.com;
2. through the Customer Service Center, available at 0 800 008 300 (free call from any network, Monday  to Friday between 08:00 - 20:00).
3. At locations in:

• Bucharest:
  • Nespresso Boutique, Calea Dorobanti, nr. 210.
  • Nespresso Boutique Băneasa Shopping City, Bucharest - Ploiesti Road 42D.
  • Nespresso point of sale in AFI Cotroceni, Bd. General Paul Teodorescu, nr. 4.
  • Nespresso point of sale in Mega Mall, 3-5 Pierre de Coubertin Avenue.
  • Nespresso point of sale in Sun Plaza, Calea Văcărești, no. 391.
• Cluj-Napoca: the Nespresso point of sale in VIVO! Mall, 492-500 Avram Iancu Street, Floresti.
• in Timișoara: Nespresso point of sale in Iulius Town Mall, Council of Europe Square 2.
• in Brașov: Nespresso point of sale in AFI Mall, 78 15 Novembre Boulevard.
• in Iași: Nespresso point of sale in Palas Mall, 7A Palas Street.
• in Constanta: Nespresso point of sale in Vivo Mall, 220 Aurel Vlaicu Boulevard.

The personal data provided will be processed in accordance with the legal provisions and the privacy policy Nespresso. Any subsequent communication will be made on the basis of your agreement expressed by filling in and signing the registration form as a Member Nespresso. Information note regarding the processing of personal data by Nespresso, is available free of charge on www.Nespresso.com/ro/ro/legal.

Nespresso reserves the right to refuse the application of the offer in the event of attempts to violate these terms and conditions or in the event of fraud of the promotion in any form.

 

CONFIDENTIALITY AND PROCESSING OF PERSONAL DATA

• Nespresso processes the personal data of participants in this promotion in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data ("GDPR") and with the Information Note on the processing of personal data available on the website Nespresso.com.
• The following data may be collected from all participants if they are not already in the Nespresso database: name, surname, address, telephone number, e-mail address, Nespresso Member number, name of the store where the machine was purchased and date of purchase. For the fulfilment of certain tax obligations, the Nespresso Division may request data such as CNP.
• The Nespresso division guarantees the confidentiality of the personal data of all the beneficiaries of the offer. The personal data indicated above are provided directly by you and your refusal to provide this data makes it impossible for Nestlé Romania SRL, its partners and/or suppliers to properly carry out the specific activities and collaboration with you. Personal data is processed on the basis of the legal obligation of the controller (Art. 6 (1) (c) GDPR), legitimate interests (Art. 6 (1) (f) GDPR) and/or the consent of the data subject (Art. 6 (1) (a) GDPR).
• By communicating their personal data in the manner expressly indicated in the Terms and Conditions, the beneficiaries of the promotion express their express and unequivocal consent to their personal data being entered into the database of the Nespresso Division for the purpose of validating and awarding the promotional products and fulfilling their legal, legal and/or tax obligations.
• The Nespresso Division takes all necessary measures to ensure that your personal data is processed only for the minimum period necessary for the purposes set out in this notice and in accordance with the Nespresso Membership conditions  that are available at the link www.Nespresso.com.
• The Nespresso division may ask participants for their consent to further communications of a direct advertising and marketing nature and to use, free of charge, in various printed, audio and video materials, their first and last names. Participants will not be obliged to express these agreements, remaining at their own discretion. If the participants wish to express their agreement to this, this will be recorded by a written declaration signed by them; The promotion is in no way conditioned by the option expressed on this aspect.
• According to the applicable law, data subjects benefit from the rights of information, access to data, intervention and portability of personal data, the right not to be subject to an automated individual decision and to address the justice and competent authorities. In order to exercise these rights, participants may send a written request, dated and signed, to the Division Nespresso at the address George Constantinescu Street no. 3, sc A, 7th floor, sector 2, postal code 020339, Bucharest, Romania, or by email at dataprotection@ro.nestle.com.

Participants in the promotion are obliged to comply with the terms and conditions of this regulation, which is publicly available and free of charge through the website www.Nespresso.com/legal can be made available (i) on the basis of a free telephone call to the Customer Service Centre, 0 800 008 300, (ii) by e-mail to Nespresso.romania@Nespresso.com , or (iii) on the basis of a written request to the attention of the Nespresso, at the registered office indicated above.

The Nespresso division reserves the right to refuse attempts to apply this promotion in violation of these terms and conditions. In this regard, the Nespresso Division may request clarifications and additional documents.

• employees of Nestlé Romania S.R.L. and its distributors;
• employees of any companies involved in carrying out any activities related to the organization and operation of Nespresso;
• relatives of the above-mentioned employees (i.e. children/parents, brothers/sisters, spouse).

The following can participate in the promotion:

• natural persons over 18 years of age on the date of the start of the promotion, with domicile or residence, even temporary, in Romania;
• legal entities based in Romania.

The Nespresso Division reserves the right to modify this document during the course of the promotion, but not before notifying the public via the www.Nespresso.com website. For public information, the Terms and Conditions of the promotion will be published and will be available free of charge to any interested person on the www.Nespresso.com website, Legal Information section and in Nespresso stores during the promotion period.

To find out more details about the conditions of promotions, payment methods and delivery  of your orders, please visit www.Nespresso.com   or contact the Customer Service Center, available at 0 800 008 300, free of charge from any network.

Nestlé Romania S.R.L., Nespresso Division, headquartered in Bucharest, 3 George Constantinescu Street, Sc. A, 7th Floor, Sector 2, Unique Registration Code 8184502, registered at the Trade Register Office under no. J40/10813/2010, bank account RO71CITI0000000724652158, brings to the attention of customers/

to potential customers, the terms and conditions of the campaign "Buy a Nespresso machine and enjoy an adventure of taste for the next 24 days".

The campaign "Buy a Nespresso machine and enjoy an adventure of taste for the next 24 days" is carried out for Nespresso Members and involves the granting of an Advent calendar from the Original range for espresso machines in the same range.

• The promotion is valid exclusively for Nespresso Members who purchase a machine from the Original range;
• The gift will be applied automatically, after adding an espresso machine
• The promotion is available within the limit of available stock

The campaign "Buy a Nespresso machine and enjoy an adventure of taste for the next 24 days" within the limit of the stock available in the following sales channels:

- Nespresso online store, www.Nespresso.com,

- Nespresso mobile app (available for iPhone, iPad and Android),

- Customer Service Center (available at 0 800 008 300, free call from any network).

Registering a customer as a Nespresso member involves:

• creating and validating a Nespresso membership account online or at physical points, by filling in an online form with personal data (name, e-mail address, telephone, postal address).
• purchase of at least one Nespresso coffee box (10 coffee capsules from the Original range or 7 capsules from the Vertuo range).

Registration as a Nespresso member can be carried out:

1. online on the website Nespresso.com;
2. through the Customer Service Center, available at 0 800 008 300 (free call from any network, Monday  to Friday between 08:00 - 20:00).
3. At locations in:

• Bucharest:
  • Nespresso Boutique, Calea Dorobanti, nr. 210.
  • Nespresso Boutique Băneasa Shopping City, Bucharest - Ploiesti Road 42D.
  • Nespresso point of sale in AFI Cotroceni, Bd. General Paul Teodorescu, nr. 4.
  • Nespresso point of sale in Mega Mall, 3-5 Pierre de Coubertin Avenue.
  • Nespresso point of sale in Sun Plaza, Calea Văcărești, no. 391.
• Cluj-Napoca: the Nespresso point of sale in VIVO! Mall, 492-500 Avram Iancu Street, Floresti.
• in Timișoara: Nespresso point of sale in Iulius Town Mall, Council of Europe Square 2.
• in Brașov: Nespresso point of sale in AFI Mall, 78 15 Novembre Boulevard.
• in Iași: Nespresso point of sale in Palas Mall, 7A Palas Street.
• in Constanta: Nespresso point of sale in Vivo Mall, 220 Aurel Vlaicu Boulevard.

The personal data provided will be processed in accordance with the legal provisions and the privacy policy Nespresso. Any subsequent communication will be made on the basis of your agreement expressed by filling in and signing the registration form as a Member Nespresso. Information note regarding the processing of personal data by Nespresso, is available free of charge on www.Nespresso.com/ro/ro/legal.

Nespresso reserves the right to refuse the application of the offer in the event of attempts to violate these terms and conditions or in the event of fraud of the promotion in any form.

 

CONFIDENTIALITY AND PROCESSING OF PERSONAL DATA

• Nespresso processes the personal data of participants in this promotion in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data ("GDPR") and with the Information Note on the processing of personal data available on the website Nespresso.com.
• The following data may be collected from all participants if they are not already in the Nespresso database: name, surname, address, telephone number, e-mail address, Nespresso Member number, name of the store where the machine was purchased and date of purchase. For the fulfilment of certain tax obligations, the Nespresso Division may request data such as CNP.
• The Nespresso division guarantees the confidentiality of the personal data of all the beneficiaries of the offer. The personal data indicated above are provided directly by you and your refusal to provide this data makes it impossible for Nestlé Romania SRL, its partners and/or suppliers to properly carry out the specific activities and collaboration with you. Personal data is processed on the basis of the legal obligation of the controller (Art. 6 (1) (c) GDPR), legitimate interests (Art. 6 (1) (f) GDPR) and/or the consent of the data subject (Art. 6 (1) (a) GDPR).
• By communicating their personal data in the manner expressly indicated in the Terms and Conditions, the beneficiaries of the promotion express their express and unequivocal consent to their personal data being entered into the database of the Nespresso Division for the purpose of validating and awarding the promotional products and fulfilling their legal, legal and/or tax obligations.
• The Nespresso Division takes all necessary measures to ensure that your personal data is processed only for the minimum period necessary for the purposes set out in this notice and in accordance with the Nespresso Membership conditions  that are available at the link www.Nespresso.com.
• The Nespresso division may ask participants for their consent to further communications of a direct advertising and marketing nature and to use, free of charge, in various printed, audio and video materials, their first and last names. Participants will not be obliged to express these agreements, remaining at their own discretion. If the participants wish to express their agreement to this, this will be recorded by a written declaration signed by them; The promotion is in no way conditioned by the option expressed on this aspect.
• According to the applicable law, data subjects benefit from the rights of information, access to data, intervention and portability of personal data, the right not to be subject to an automated individual decision and to address the justice and competent authorities. In order to exercise these rights, participants may send a written request, dated and signed, to the Division Nespresso at the address George Constantinescu Street no. 3, sc A, 7th floor, sector 2, postal code 020339, Bucharest, Romania, or by email at dataprotection@ro.nestle.com.

Participants in the promotion are obliged to comply with the terms and conditions of this regulation, which is publicly available and free of charge through the website www.Nespresso.com/legal can be made available (i) on the basis of a free telephone call to the Customer Service Centre, 0 800 008 300, (ii) by e-mail to Nespresso.romania@Nespresso.com , or (iii) on the basis of a written request to the attention of the Nespresso, at the registered office indicated above.

The Nespresso division reserves the right to refuse attempts to apply this promotion in violation of these terms and conditions. In this regard, the Nespresso Division may request clarifications and additional documents.

• employees of Nestlé Romania S.R.L. and its distributors;
• employees of any companies involved in carrying out any activities related to the organization and operation of Nespresso;
• relatives of the above-mentioned employees (i.e. children/parents, brothers/sisters, spouse).

The following can participate in the promotion:

• natural persons over 18 years of age on the date of the start of the promotion, with domicile or residence, even temporary, in Romania;
• legal entities based in Romania.

The Nespresso Division reserves the right to modify this document during the course of the promotion, but not before notifying the public via the www.Nespresso.com website. For public information, the Terms and Conditions of the promotion will be published and will be available free of charge to any interested person on the www.Nespresso.com website, Legal Information section and in Nespresso stores during the promotion period.

To find out more details about the conditions of promotions, payment methods and delivery  of your orders, please visit www.Nespresso.com   or contact the Customer Service Center, available at 0 800 008 300, free of charge from any network.

Nestlé Romania S.R.L., Nespresso Division, headquartered in Bucharest, 3 George Constantinescu Street, Sc. A, 7th Floor, Sector 2, Unique Registration Code 8184502, registered at the Trade Register Office under no. J40/10813/2010, bank account RO71CITI0000000724652158, brings to the attention of customers/

to potential customers, the terms and conditions of the campaign "Buy coffee from the Original range or a Pixie Purple espresso machine and receive an Arpeggio sampling kit as a gift".

The campaign "Buy coffee from the Original range or a Pixie Purple espresso machine and receive an Arpeggio sampling kit as a gift" is carried out for all Nespresso customers and involves granting a sampling kit of 3 Arpeggio capsules (Arpeggio, Arpeggio Extra and Arpeggio Decaffeinato) with the purchase of at least 50 capsules from the Original range or a Pixie Purple espresso machine.

• The gift will be applied automatically, after adding the minimum number of capsules or the espresso machine
• The promotion is available within the limit of available stock

 

The campaign "Buy coffee from the Original range or a Pixie Purple espresso machine and receive an Arpeggio sampling kit as a gift" within the limit of the stock available in the following sales channels:

- Magazinul online Nespresso, www.Nespresso.com,

- Nespresso mobile app (available for iPhone, iPad and Android),

- Customer Service Center (available at 0 800 008 300, free call from any network).

- Nespresso Boutique, in Calea Dorobanti nr. 210, Bucharest,

- Nespresso Boutique in Băneasa Shopping City, on the ground floor, Bucharest,

- Nespresso Boutique in AFI Palace Cotroceni, Champs-Élysées corridor, Bucharest,

- Nespresso point of sale in Mega Mall, on the ground floor, Bucharest,

- Nespresso point of sale in Sun Plaza, on the ground floor, Bucharest,

- The Nespresso point of sale in VIVO! Mall, on the ground floor, Cluj-Napoca,

- Nespresso point of sale in Iulius Town Mall, on the ground floor, Timișoara,

- Nespresso point of sale in Afi, on the ground floor, Brasov,

- Nespresso point of sale in Palas Mall, Iasi,

- Nespresso point of sale in Vivo Constanta Mall.

 

Registering a customer as a Nespresso member involves:

• creating and validating a Nespresso membership account online or at physical points, by filling in an online form with personal data (name, e-mail address, telephone, postal address);
• purchase of at least one Nespresso coffee box (10 coffee capsules from the Original range or 7 capsules from the Vertuo range).

 

Registration as a Nespresso member can be carried out:

1. online, pe website-ul Nespresso.com;
2. through the Customer Service Center, available at 0 800 008 300 (free call from any network, Monday  to Friday between 08:00 - 20:00).
3. At locations in:

• Bucharest:
  • Nespresso Boutique, Calea Dorobanti, nr. 210;
  • Nespresso Boutique Băneasa Shopping City, Bucharest - Ploiesti Road 42D;
  • Nespresso point of sale in AFI Cotroceni, Bd. General Paul Teodorescu, nr. 4;
  • Nespresso point of sale in Mega Mall, 3-5 Pierre de Coubertin Avenue;
  • Nespresso point of sale in Sun Plaza, Calea Văcărești, no. 391;
• Cluj-Napoca: the Nespresso point of sale in VIVO! Mall, 492-500 Avram Iancu Street, Floresti;
• in Timișoara: Nespresso point of sale in Iulius Town Mall, Council of Europe Square 2;
• in Brașov: Nespresso point of sale in AFI Mall, 78 15 Novembre Boulevard;
• in Iași: Nespresso point of sale in Palas Mall, 7A Palas Street;
• in Constanta: Nespresso point of sale in Vivo Mall, 220 Aurel Vlaicu Boulevard;

 

The personal data provided will be processed in accordance with the legal provisions and the Nespresso privacy policy. Any subsequent communication will be made on the basis of your agreement expressed by filling in and signing the registration form as a Nespresso Member. The information notice regarding the processing of personal data by Nespresso is available free of charge on www.Nespresso.com/ro/ro/legal.

Nespresso reserves the right to refuse the application of the offer in the event of attempts to violate these terms and conditions or in the event of fraud of the promotion in any form.

 

CONFIDENTIALITY AND PROCESSING OF PERSONAL DATA

• Nespresso processes the personal data of participants in this promotion in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data ("GDPR") and the Information Notice on the processing of personal data on the Nespresso.com website.
• The following data may be collected from all participants if they are not already in the Nespresso database: name, surname, address, telephone number, e-mail address, Nespresso Member number, name of the store where the machine was purchased and date of purchase. For the fulfilment of certain tax obligations, the Nespresso Division may request data such as CNP.
• The Nespresso division guarantees the confidentiality of the personal data of all the beneficiaries of the offer. The personal data indicated above are provided directly by you and your refusal to provide this data makes it impossible for Nestlé Romania SRL, its partners and/or suppliers to properly carry out the specific activities and collaboration with you. Personal data is processed on the basis of the legal obligation of the controller (Art. 6 (1) (c) GDPR), legitimate interests (Art. 6 (1) (f) GDPR) and/or the consent of the data subject (Art. 6 (1) (a) GDPR).
• By communicating their personal data in the manner expressly indicated in the Terms and Conditions, the beneficiaries of the promotion express their express and unequivocal consent to their personal data being entered into the database of the Nespresso Division for the purpose of validating and awarding the promotional products and fulfilling their legal, legal and/or tax obligations.
• The Nespresso Division takes all necessary measures to ensure that your personal data is processed only for the minimum period necessary for the purposes set out in this notice and in accordance with the Nespresso Membership conditions  that are available at the link www.Nespresso.com.
• The Nespresso division may ask participants for their consent to further communications of a direct advertising and marketing nature and to use, free of charge, in various printed, audio and video materials, their first and last names. Participants will not be obliged to express these agreements, remaining at their own discretion. If the participants wish to express their agreement to this, this will be recorded by a written declaration signed by them; The promotion is in no way conditioned by the option expressed on this aspect.
• According to the applicable law, data subjects benefit from the rights of information, access to data, intervention and portability of personal data, the right not to be subject to an automated individual decision and to address the justice and competent authorities. In order to exercise these rights, participants may send a written request, dated and signed, to the Nespresso Division at the address 3 George Constantinescu Street, sc A, 7th floor, sector 2, postal code 020339, Bucharest, Romania, or by email to dataprotection@ro.nestle.com.

 

Participants in the promotion are obliged to comply with the terms and conditions of these regulations, which are publicly available and free of charge through the website www.Nespresso.com/legal can be made available (i) based on a free telephone call to the Customer Service Center, 0 800 008 300, (ii) by e-mail to Nespresso.romania@Nespresso.com  , or (iii) based on a written request to the attention of the Nespresso Division, at the registered office indicated above.

The Nespresso division reserves the right to refuse attempts to apply this promotion in violation of these terms and conditions. In this regard, the Nespresso Division  may request clarifications and additional documents.

 

The following can participate in the promotion:

• natural persons over 18 years of age on the date of the start of the promotion, with domicile or residence, even temporary, in Romania;
• legal entities based in Romania.

 

The Nespresso Division reserves the right to modify this document during the course of the promotion, but not before notifying the public via the www.Nespresso.com website. For public information, the Terms and Conditions of the promotion will be published and will be available free of charge to any interested person on the www.Nespresso.com website, Legal Information section and in Nespresso stores during the promotion period.

Nestlé Romania S.R.L, Nespresso Division, with registered office in Bucharest, St. George Constantinescu nr. 3, Sc. A, Et. 7, District 2, Sole Reg. Code 8184502, registered with the Trade Register Office under no. J2010010813404, bank account RO71CITI0000000724652158, (hereinafter referred to as "Nespresso Division”) notifies its clients/potential clients about the Terms and Conditions of ”Spring promotion in remote sales outlets, on purchasing Nespresso Vertuo coffee capsules” promotion.

The promotion takes place in Romania over the period of February 3^rd 2025, at 09:00 AM to April 28^th 2025, at 09:00 AM for Nespresso members and it involves offering 35% price discount on a selection of espresso machines, applicable only for some of the espresso machines in the Nespresso Vertuo Line, listed below at THE DETAILS OF MECHANISM section.

THE DETAILS OF THE MECHANISMS:

• When purchasing at least 120 Nespresso Vertuo coffee capsules, a 35% price discount will be offered on the following selection of espresso machines from Nespresso Vertuo line:

Line	SKU	Description	Full price (RON, VAT included)	Price discounted with 35% (RON, VAT included)
Vertuo Pop	139928	Vertuo Pop GCV2 EU Aqua Mint	649.00	421.85
Vertuo Pop	139931	Vertuo Pop GDV2 EU Liquorice Black	649.00	421.85
Vertuo Pop	139933	Vertuo Pop GDV2 EU Mango Yellow	649.00	421.85
Vertuo Pop+ Deluxe Titan	GCV6-EU-TI-NE	Vertuo Pop+ Titan	790.00	513.50
Vertuo Next	GDV1-EU-GR-NE2	Vertuo Next EU Dark Grey Nespresso	790.00	513.50
Vertuo Next	GCV1-EU-RE-NE2	Vertuo Next EU Cherry Red Nespresso	790.00	513.50
Vertuo Next	GCV1-EU-MB-NE2	Vertuo Next EU Matt Black Nespresso	790.00	513.50
Vertuo Next	GDV1-EU-WH-NE2	Vertuo Next EU White Nespresso	790.00	513.50
Vertuo Next	GCV1-EU-SI-NE	Vertuo Next EU Light Grey Nespresso	790.00	513.50
Vertuo Next Deluxe	GCV1-EU-ME-NE2	Vertuo Next Nespresso Dark Chrome Deluxe EU	1,090.00	708.50
Vertuo Next Deluxe	GDV1-EU-CH-NE2	Vertuo Next EU Pure Chrome Deluxe Nespresso	1,090.00	708.50
Vertuo Plus	GDB2-EU-IB-NE2	VERTUO PLUS INK BLK GDB2 XE	1,090.00	708.50
Vertuo Plus	GDB2-EU-CR-NE2	Vertuo Plus D Red	1,090.00	708.50
Vertuo Lattissima	ENV300.W	VL Lattissima White	1,990.00	1293.50
Vertuo Lattissima	ENV300.B	VL Lattissima Black	1,990.00	1293.50
Vertuo Creatista	GCV5-EU-ME-NE	Vertuo Creatista	3,490.00	2268.50

The promotional benefits offered above, at THE DETAILS OF THE MECHANISM section can be claimed from February 3^rd 2025, at 09:00 AM to April 28^th 2025, at 09:00 AM.

The promotion ”Spring promotion in remote sales outlets, on purchasing Nespresso Vertuo coffee capsules” is valid only for the purchase of espresso machines from the Nespresso distribution system, consisting of Nespresso's own channels as defined below.

Nespresso's own channels where this offer is available are the following:

• Nespresso online store, www.Nespresso.com;
• Nespresso mobile app (available for iOS and Android);
• Customer Relations Centre (available at 0 800 008 300, call free of charge from any network, from Monday to Friday between 08:00 - 20:00).

As part of the Campaign ”Spring promotion in remote sales outlets, on purchasing Nespresso Vertuo coffee capsules” a single customer can benefit from the offer when purchasing a maximum of 3 Vertuo Line espresso machines in separate orders (maximum 3 in total).

The offer can only be claimed if the coffee capsules and the espresso machine are purchased as part of the same order. The coffee voucher cannot be applied to a date after the purchase of the espresso machine.

This offer can only be used for the purchase of Original Line espresso machines. The 35% price discount can only be accessed by placing an order with minimum purchase threshold of coffee capsules. The minimum purchase thresholds are detailed above at THE DETAILS OF THE MECHANISM section and are only applicable to a selection of espresso machines. This offer cannot be transferred to the account of another customer.

If the order placed in physical sales outlets is below the minimum purchase threshold of 120 coffee capsules, the 35% price discount on the selection of coffee machines will not be applied.

This promotion cannot be used at the same time as other promotional offers or discounts provided by the Nespresso Division. These benefits also do not apply when taking out a Nespresso espresso subscription.

In order to benefit from the offer, it is necessary to register as a Nespresso member. The Nespresso Member account provides you with quick access to news and information about our coffee varieties, promotions, technical advice and assistance on how to use your coffee machine.

A customer registering as Nespresso member implies:

• creating and validating a Nespresso member account either online or in the sales outlet, by filling in your personal data an online form (name, e-mail address, telephone number, postal address);
• purchasing minimum a sleeve of Nespresso coffee (10 Vertuo Range or Original Range coffee capsules).

Registration as member of the Nespresso Club may be made:

1. online, on the Nespresso.com website;
2. via the Customer Relations Centre (available at 0 800 008 300, call free of charge from any network, from Monday to Friday between 08:00 - 20:00).
3. in the sales outlets in:

• Bucharest; 
• Nespresso Boutique, Calea Dorobanți nr. 210;
• Nespresso Boutique Băneasa Shopping City, Șoseaua București - Ploiești 42D;
• Nespresso sales outlet from AFI Cotroceni, Bd. General Paul Teodorescu 4;
• Nespresso sales outlet from Mega Mall, Bulevardul Pierre de Coubertin 3-5;
• Nespresso sales outlet from Sun Plaza, Calea Văcărești, nr 391;
• Cluj-Napoca: Nespresso sales outlet from VIVO! Mall, Strada Avram Iancu 492-500, Florești;
• Timișoara: the Nespresso sales outlet from Iulius Town Mall, Piața Consiliul Europei 2;
• Brașov: Nespresso sales outlet from AFI Mall, Bulevardul 15 Noiembrie 78;
• Iași: Nespresso sales outlet in Palas Mall, 7A Palas Street;
• Constanța: Nespresso sales outlet from VIVO! Mall, Bulevardul Aurel Vlaicu 220;

No matter the channel from where you buy Nespresso Vertuo coffee capsules, the price discount is applicable for only one espresso machine. If you wish to purchase several espresso machines, in order to benefit from the promotion, we ask you to place separate orders for coffee plus a machine, according to the aforementioned conditions, within the limit of 3 espresso machines. Therefore, for each separate order you need to proceed as follows: you add to basket the minimum Vertuo coffee capsules related to the espresso machine you want, then you add the espresso machine in order to benefit from the discount. For further information, please contact the Nespresso Boutique specialists or the Customer Service Centre.

At the time of placing the order, please use the e-mail address you used when registering your Member account.

The personal data shall be processed according to the legal provisions and the Nespresso Privacy Policy. Any subsequent communication shall be done based on your consent expressed by filling in and signing the form for registering as a Nespresso member. The information note regarding the processing of personal data by Nespresso is available for free on www.Nespresso.com/ro/ro/legal.

Nespresso reserves the right to refuse to apply the offer in case of attempts to violate these Terms and Conditions or in case of fraud against the Campaign in any form.

To find out more details about payment and delivery terms or the Privacy Policy, please visit www.Nespresso.com, or contact the Customer Relations Centre (call free of charge, Monday to Friday between 08:00 - 20:00).

Confidentiality and personal data processing

1. Nespresso processes the personal data of the participants to this promotion according to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data ("GDPR") and the Information Note on the processing of personal data on the Nespresso.com website.
2. The following data may be collected from all participants if they are not already in the Nespresso database: first name, last name, address, telephone number, e-mail address, Nespresso Member number, name of the store where the machine was purchased and the purchase date. For the fulfilment of some fiscal obligations, the Nespresso Division can request data such as your PIN.
3. The Nespresso Division guarantees the confidentiality of the personal data of all the participants. The personal data indicated above are provided directly by you, and your refusal to provide this data results in the impossibility of Nestlé Romania SRL, its partners and/ or suppliers, to adequately fulfil its specific activities and its collaboration with you. The personal data are processed on the basis of the legal obligation of the controller (Art. 6(1)(c) of the GDPR), the legitimate interests (Art. 6(1)(f) of the GDPR) and/or the consent of the data subject (Art.6 (1) (a) of the GDPR).
4. By providing the personal data in the manner indicated expressly in the Terms and Conditions, the participants give their express and unequivocal consent that their personal data may be entered in the Nespresso Division database, for the validation and allocation of promotional products and the fulfilment of their legal and/ or fiscal obligations.
5. The Nespresso Division takes all the necessary measures to ensure that your personal data are processed only for the minimum necessary period, for the purposes set out in this notice and in accordance with the Nespresso Member conditions, which are available at Nespresso.com.
6. The Nespresso Division may request the participants for their consent for further promotional and marketing notifications and to use their first and last name, free of charge, in various printed, audio and video materials. The participants will not be obliged to express their agreements, remaining at their free choice. If the participants shall desire to express their consent for this purpose, this will be noted by a written statement signed by them; the granting of the discounts is in no way conditioned by the option expressed on this matter.
7. According to the applicable law, data subjects benefit from the right to be informed, to have access to data, intervention and portability of personal data, the right not to be subject to an automatic individual decision, and to address the court and competent authorities. In order to exercise these rights, participants may send a written request, dated and signed, to the Nespresso Division, at the address Str.George Constantinescu nr. 3, sc A, etaj 7, District 2, postal code 020339, Bucharest, Romania, or by e-mail to dataprotection@ro.nestle.com.

Participants in the promotion are obliged to comply with the Terms and Conditions of this regulation, which is publicly available and free of charge on the website www.Nespresso.com/legal can be made available via telephone, free of charge, upon contacting the Customer Service Center, at 0 800 008 300, (ii) by e-mail tonespresso.romania@Nespresso.com, or (iii) on the basis of a written request to the Nespresso Division, at the registered office indicated above.

Nespresso Division reserves the right to refuse attempts to apply this promotion which entails the breaching of these Terms and Conditions. In this respect, the Nespresso Division may request more information and additional documents.

This promotion cannot be used at the same time as other promotional offers or discounts provided by the Nespresso Division, except for exclusive campaigns with promotional code.

The following categories of individuals may noy benefit from the ”Spring promotion in remote sales outlets, on purchasing Nespresso Vertuo coffee capsules” Nespresso promotion:

• employees of Nestlé Romania S.R.L. and of its distributors;
• employees whose companies are involved in the performance of any activities related to the organisation and operation of Nespresso;
• relatives of the employees mentioned above (namely children/ parents, brothers/ sisters, spouses).

The following can participate in the promotion:

• natural persons with age over 18 on the date of commencing the Campaign, with domicile or residence, even temporary, in Romania;
• legal persons with registered office in Romania.

Any voucher/ discount you may receive under this promotional Campaign may only be used once, in accordance with the Terms and Conditions of this Campaign. Participants undertake not to use the discounts/ vouchers/ promotional codes subject to this Campaign, applicable via the Nespresso website/ account, for purposes contrary to the interests of Nespresso or other participants’, and not to access/ use these benefits in bad faith or in ways other than as permitted by Nespresso under the Terms and Conditions. It will be construed as an attempt to defraud including the fraudulent/ misuseful/ wrongful or mistaken use of any promotional codes/ vouchers/ discounts applied as a result of technical errors in the electronic software used by Nespresso. Any benefits thus gained by participants/ members (as a result of technical errors) will be considered undue and must be refunded/ returned/ cancelled/ invalidated. If a participant/ member is found to have unduly benefited from discounts/ vouchers/ promotional codes etc, and/or is suspected of fraud, Nespresso reserves the right to (i) request clarification and any relevant documentation, (ii) invalidate all non-compliant registrations/ orders with which the participant has registered in the Campaign, (iii) invalidate additional discounts from which the participant has unduly benefited. Nespresso reserves the right to invalidate registrations and/ or orders placed or in the process of being placed and not to deliver products to those participants/ members who directly or indirectly attempt to unduly benefit from the discounts/ vouchers/ promotional codes that are the subject of this Campaign.

The Nespresso Division reserves its right to amend this document during the promotion, but not before notifying the public on the www.Nespresso.com website. In order to inform the public, the Terms and Conditions of the promotion will be published and will be available free of charge to any interested person on the www.Nespresso.com, website, in the Legal Information section and in Nespresso stores, throughout the campaign.

Termenii și Condițiile Campaniei “Ofertă promoțională de primăvară în punctele de vânzare la distanță, la achiziționarea capsulelor din gama Nespresso Original”

 

 

Nestle România S.R.L, Divizia Nespresso, având sediul în Bucureşti, Str. George Constantinescu nr. 3, Sc. A, Et. 7, Sector 2, Cod Unic de Înregistrare 8184502, înregistrată la Oficiul Registrului Comerţului cu nr.  J2010010813404, cont bancar RO71CITI0000000724652158, (denumită în continuare „Divizia Nespresso”) aduce la cunoştinţa clienţilor/potenţialilor clienţi, termenii şi condiţiile promoției “Ofertă promoțională de primăvară în punctele de vânzare la distanță, la achiziționarea capsulelor din gama Nespresso Original”.

Promoția se desfășoară pe teritoriul României, în punctele de vânzare la distanță Nespresso, în perioada 3 februarie 2024 ora 09:00 – 28 aprilie 2024, ora 09:00, pentru membrii Nespresso și presupune acordarea unei reduceri de 35% din prețul espressorului achiziționat la efectuarea unei achiziții minime de capsule cafea. Această promoție se aplică doar unei selecții de espressoare din gama Nespresso Original, menționate la secțiunea DETALIEREA PROMOȚIEI de mai jos.

DETALIEREA PROMOȚIEI:

• La achiziția de minimum 100 de capsule Nespresso Original, se acordă o reducere de 35% la următoarele espressoare din gama Nespresso Original:

Gamă	Cod	Descriere	Preț întreg  (LEI, TVA inclus)	Preț redus cu 35% (LEI, TVA inclus)
Essenza Mini	C30-EU-BK-NE2	Essenza Mini Black	590.00	383.50
Essenza Mini	C30-EU-WH-NE2	Essenza Mini White	590.00	383.50
Essenza Mini	C30-EU-GR-NE2	Essenza Mini Grey	590.00	383.50
Inissia	D40-EU-BK-NE5	Inissia D40 EU Black Nespresso UA	490.00	318.50
Inissia	C40-EU-RE-NE5	Inissia C40 EU Red Nespresso UA	490.00	318.50

 

• La achiziția de minimum 120 de capsule Nespresso Original, se acordă o reducere de 35% la următoarele espressoare din gama Nespresso Original:

Gamă	Cod	Descriere	Preț întreg  (LEI, TVA inclus)	Preț redus cu 35% (LEI, TVA inclus)
Citiz	D113-EU-BK-NE2	Citiz D113 EU Black Nespresso	990.00	643.50
Citiz	D113-EU-WH-NE2	Citiz D113 EU White Nespresso	990.00	643.50
Citiz	C113-EU-CR-NE2	Citiz C113 EU Cherry Red Nespresso	990.00	643.50
Citiz	D113-EU-BL-NE2	Citiz Magic Blue	1,090.00	708.50
Citiz	C140-EU-ME-NE	Citiz Platinum	1,099.00	714.35
Citiz Platinum&Milk	C145-EU-ME-NE	Citiz Platinum & Milk	1,490.00	968.50

 

• La achiziția de minimum 140 de capsule Nespresso Original, se acordă o reducere de 35% la următoarele espressoare din gama Nespresso Original:

Gamă	Cod	Descriere	Preț întreg (RON)	Preț redus cu 30% (RON)
Creatista	J620-EU-ME-NE	Creatista PRO	3,890.00	2528.50
Atelier	S85-EU-BK-NE	Atelier milk black (K2)	1,790.00	1163.50
Gran Lattissima	EN640.B	DL. Gran Lattissima 2.0 Black	1,890.00	1228.50
Gran Lattissima	EN640.W	DL. Gran Lattissima 2.0 White	1,890.00	1228.50

 

Beneficiile promoționale prevăzute mai sus, la secțiunea DETALIEREA PROMOȚIEI, pot fi revendicate în perioada 3 februarie 2025, ora 09:00 – 28 aprilie 2025, ora 09:00.

 

Promoția “Ofertă promoțională de primăvară în punctele de vânzare la distanță, la achiziționarea capsulelor din gama Nespresso Original” este valabilă doar pentru achiziționarea espressoarelor din sistemul de distribuție Nespresso, alcătuit din canalele proprii Nespresso, așa cum sunt definite mai jos.

Canalele proprii Nespresso în care este valabilă prezenta ofertă sunt următoarele:

• Magazinul online Nespresso, www.Nespresso.com;
• Aplicația Nespresso pentru mobil (disponibilă pentru iOS și Android);
• Centrul de Relații cu Clienții (disponibil la 0 800 008 300, apel gratuit din orice rețea, program de luni până vineri între orele 08:00 - 20:00).

În cadrul campaniei “Ofertă promoțională de primăvară în punctele de vânzare la distanță, la achiziționarea capsulelor din gama Nespresso Original”, un client poate beneficia de prezenta ofertă pentru achiziția de maximum 3 espressoare din Gama Original în comenzi distincte (în total, maximum 3).

Oferta poate fi revendicată doar în cazul în care capsulele de cafea și espressorul sunt achiziționate în cadrul aceleiași comenzi. Reducerea pentru espressor nu poate fi aplicată la o dată ulterioară achiziționării pragului minim de capsule aferent respectivului espressor.

Oferta prezentă poate fi utilizată doar pentru achiziționarea espressoarelor din Gama Nespresso Original. Reducerea de 35% la selecția de espressoare poate fi obținută numai prin efectuarea unei achiziții minime de capsule cafea. Pragurile minime de comandă sunt detaliate mai sus, la secțiunea DETALIEREA PROMOȚIEI și se aplică doar respectivei selecții de espressoare. Această ofertă nu poate fi transferată în contul altui client.

În cazul în care numărul de capsule achiziționate în punctele de vânzare la distanță Nespresso se află sub unul dintre pragurile minime de achiziție de cafea (de 100, 120, respectiv 140 de capsule), reducerea de 35% la selecția de espressoare nu va fi aplicată.

Această promoție nu poate fi utilizată simultan cu alte oferte promoționale sau reduceri oferite de Divizia Nespresso. De asemenea, aceste beneficii nu se aplică la contractarea unui abonament cu espressor Nespresso.

În perioada promoției, unui singur client i se pot acorda un număr maxim de 3 reduceri pentru espressoare, in 3 comenzi diferite, chiar dacă se achiziționează un numar mai mare de capsule.

Pentru a beneficia de ofertă, este necesar să vă înregistrați ca membru Nespresso. Contul de Membru Nespresso vă oferă acces rapid la noutățile și informațiile despre sortimentele noastre de cafea, promoții, consiliere și asistență tehnică privind utilizarea espressorului dumneavoastră.

Înregistrarea unui client ca membru Nespresso presupune:

• crearea și validarea unui cont de membru Nespresso online sau în punctele fizice, prin completarea unui formular online cu datele personale (nume, adresă de e-mail, telefon, adresă poștală);
• achiziționarea a minimum o cutie de cafea Nespresso (10 capsule de cafea din gama Original sau Vertuo).

Înregistrarea ca membru Nespresso se poate efectua:

1. online, pe website-ul Nespresso.com;
2. prin Centrul de Relații cu Clienții, disponibil la numărul de telefon 0 800 008 300 (apel gratuit din orice rețea, program de luni până vineri între orele 08:00 - 20:00).
3. în locațiile din:

• localitatea București: 
• Nespresso Boutique, Calea Dorobanți, nr. 210;
• Nespresso Boutique Băneasa Shopping City, Șoseaua București - Ploiești 42D;
• punctul de de vânzare Nespresso din AFI Cotroceni, Bd. General Paul Teodorescu, nr. 4;
• punctul de vânzare Nespresso din Mega Mall, Bulevardul Pierre de Coubertin 3-5;
• punctul de vânzare Nespresso din Sun Plaza, Calea Văcărești, nr 391;
• localitatea Cluj-Napoca: punctul de vânzare Nespresso din VIVO! Mall, Strada Avram Iancu 492-500, Florești;
• în localitatea Timișoara: punctul de vânzare Nespresso din Iulius Town Mall, Piața Consiliului Europei 2;
• în localitatea Brașov: punctul de vânzare Nespresso din AFI Mall, Bulevardul 15 Noiembrie 78;
• în localitatea Iași: punctul de vânzare Nespresso din Palas Mall, Strada Palas nr. 7A;
• în localitatea Constanța: punctul de vânzare Nespresso din VIVO! Mall, Bulevardul Aurel Vlaicu 220;

 

Indiferent de canalul de distribuție Nespresso din care ați achiziționat capsulele de cafea Nespresso Original, reducerea se va aplica pentru un singur espressor per comandă. În cazul în care doriți să achiziționați mai multe espressoare de cafea, pentru a beneficia de promoție, va trebui să efectuați comenzi separate de cafea și aparat, în condițiile expuse mai sus, în limita a 3 espressoare. Așadar, pentru fiecare comandă separată, trebuie să procedați astfel: adăugați în coș numărul minim de capsule de cafea Original aferent espressorului dorit de dumneavoastră, apoi adăugați espressorul, pentru a beneficia de reducere.  Pentru informații suplimentare, vă rugăm să vă adresați Centrului de Relații cu Clienții.

În momentul efectuării comenzii, utilizați adresa de e-mail folosită la înregistrarea contului de Membru.

Datele personale oferite vor fi prelucrate în conformitate cu prevederile legale și cu politica de confidențialitate Nespresso. Orice comunicare ulterioară va fi efectuată pe baza acordului dumneavoastră exprimat prin completarea și semnarea formularului de înregistrare ca Membru Nespresso. Nota de informare privind prelucrarea datelor personale de către Nespresso este disponibilă gratuit pe www.Nespresso.com/ro/ro/legal.

Nespresso îşi rezervă dreptul de a refuza aplicarea ofertei în cazul tentativelor prin care se încearcă încălcarea acestor termeni şi condiţii sau în caz de fraudare a campaniei în orice formă.

 

Pentru a afla mai multe detalii despre condițiile de plată și de livrare sau despre politica de confidențialitate, vă rugăm să vizitați www.Nespresso.com, sau să contactați Centrul de Relații cu Clienții (apel gratuit: luni-vineri, 08:00-20:00).

Confidenţialitatea și prelucrarea datelor cu caracter personal

 

1. Nespresso prelucrează datele cu caracter personal ale participanților la prezenta promoție în conformitate cu Regulamentul (UE) 2016/679 al Parlamentului European și al Consiliului din 27 aprilie 2016 privind protecția persoanelor fizice în ceea ce privește prelucrarea datelor cu caracter personal și libera circulație a acestor date ("GDPR") și cu Nota de informare privind prelucrarea datelor cu caracter personal existentă pe website-ul Nespresso.com.

 

2. Următoarele date pot fi colectate de la toți participanții dacă acestea nu sunt deja în baza de date Nespresso: nume, prenume, adresă, număr de telefon, adresă de e-mail, numărul de Membru Nespresso, numele magazinului de unde a fost achiziționat aparatul și data achiziționării. Pentru îndeplinirea unor obligații fiscale, Divizia Nespresso poate solicita date precum CNP.

 

3. Divizia Nespresso garantează confidențialitatea datelor cu caracter personal ale tuturor beneficiarilor ofertei. Datele personale mai sus indicate sunt furnizate în mod direct de dumneavoastră și refuzul dumneavoastră de a furniza aceste date determina imposibilitatea pentru Nestlé România SRL, partenerii și/sau furnizorii săi, de a duce la îndeplinire în mod corespunzător activitățile specifice și colaborarea cu dumneavoastră. Datele cu caracter personal sunt prelucrate având la bază obligația legală a operatorului (art. 6 (1) (c) din GDPR), interese legitime (art. 6 (1) (f) din GDPR) și/sau consimțământul persoanei vizate (art 6 (1) (a) din GDPR).

 

4. Prin comunicarea datelor cu caracter personal în modalitățile indicate în mod expres prin Termeni și Condiții, beneficiarii promoției își exprimă acordul expres și neechivoc, că datele lor cu caracter personal să intre în baza de date a Diviziei Nespresso în vederea validării și atribuirii produselor promoționale și îndeplinirii obligațiilor lor legale, juridice și/sau fiscale.

 

5. Divizia Nespresso ia toate măsurile necesare pentru a se asigura că datele dumneavoastră cu caracter personal sunt prelucrate numai pentru perioada minimă necesară pentru scopurile stabilite în această informare și în conformitate cu condițiile de Membru Nespresso care sunt disponibile la link-ul Nespresso.com.

 

6. Divizia Nespresso le poate solicita participanților acordul pentru comunicări ulterioare cu caracter publicitar și de marketing direct și pentru a utiliza în mod gratuit, în diverse materiale tipărite, audio și video, numele și prenumele lor. Participanții nu vor fi obligați să își exprime aceste acorduri, rămânând la libera lor alegere. În cazul în care participanții vor dori să își exprime acordul în acest sens, acest lucru va fi consemnat printr-o declarație scrisă semnată de aceștia; promoția nu este sub nicio formă condiționată de opțiunea exprimată pe acest aspect.

 

7. Conform legii aplicabile, persoanele vizate beneficiază de drepturile de informare, de acces la datele, de intervenţie și de portabilitate asupra datelor cu caracter personal, de dreptul de a nu fi supus unei decizii individuale automatizate și de a se adresa justiției și autorităților competente. Pentru exercitarea acestor drepturi, participanții pot trimite o cerere întocmită în formă scrisă, datată și semnată, către Divizia Nespresso pe adresa Str. George Constantinescu nr. 3, sc A, etaj 7, sector 2, cod poștal 020339, Bucuresti, România, sau pe email la dataprotection@ro.nestle.com.

 

Participanții la promoție sunt obligați să respecte termenii și condițiile prezentului regulament, care este disponibil public și gratuit prin intermediul website-ului www.Nespresso.com/legal poate fi pus la dispoziție  (i) în baza unui apel telefonic gratuit la Centrul de Relații cu Clienții, 0 800 008 300, (ii) prin e-mail la Nespresso.romania@Nespresso.com , sau (iii) pe baza unei solicitări scrise în atenția Diviziei Nespresso, la sediul social mai sus indicat.

 

Divizia Nespresso îşi rezervă dreptul de a refuza tentativele de aplicare a promoției prezente prin care se încearcă încălcarea acestor termeni şi condiţii. În acest sens, Divizia Nespresso poate solicita lămuriri și documente suplimentare.

 

Această promoție nu poate fi utilizată simultan cu alte oferte promoționale sau reduceri oferite de Divizia Nespresso.

Nu pot beneficia de promoția Nespresso “Ofertă promoțională de primăvară în punctele de vânzare la distanță, la achiziționarea capsulelor din gama Nespresso Original” următoarele categorii de persoane:

• angajații companiei Nestlé Romania S.R.L. și ai distribuitorilor acesteia;
• angajații oricăror companii implicate în realizarea oricăror activități legate de organizarea și funcționarea Nespresso;
• rudele angajaților menționați mai sus (respectiv copii/părinți, frați/surori, soț/soție).

 

Pot participa în promoție:

• persoanele fizice cu vârsta de peste 18 ani împliniți la data începerii Campaniei, cu domiciliul sau resedința, chiar temporară, în România;
• persoanele juridice cu sediul in România.

 

Participanții își asumă obligația de a nu utiliza reducerile/voucherele/codurile promoționale care fac obiectul prezentei campanii, aplicabile prin intermediul site-ului/contului Nespresso, în scopuri contrare intereselor Nespresso ori ale altor participanți, și de a nu accesa/utiliza aceste beneficii cu rea-credință sau în alte moduri decât cele permise de Nespresso conform termenilor și condițiilor. Va fi interpretata ca tentativa de frauda inclusiv folosirea abuziva/dolosiva/ cu rea-credinta sau din eroare a oricaror coduri promotionale/vouchere/reduceri aplicate ca efect al unor erori tehnice ale programelor electronice utilizate de catre Nespresso. Orice beneficii câștigate astfel de către participanți/membri (ca urmare a unor erori tehnice), vor fi considerate nedatorate, impunandu-se restituirea/returnarea/anularea/invalidarea acestora. Daca se constata ca un participant/membru a beneficiat în mod nejustificat de reduceri/vouchere/coduri promotionale etc, și/sau este suspect de frauda, Nespresso isi rezerva dreptul sa (i) solicite lamuriri și orice documente relevante, (ii) invalideze toate inscrierile/comenzile neconforme cu care participantul s-a inscris in Campanie, (iii) invalideze reducerile suplimentare de care participantul a beneficiat in mod nejustificat. Nespresso își rezervă dreptul de a invalida înscrierile și/sau comenzile plasate sau în curs de a fi plasate și de a nu livra produse acelor participanti/membri care încearca în mod direct sau indirect să beneficieze în mod nejustificat de reducerile/voucherele/codurile promoționale care fac obiectul prezentei Campanii

 

Divizia Nespresso își rezervă dreptul de a modifica prezentul document pe parcursul derulării promoţiei, dar nu înainte de a anunța publicul prin intermediul website-ului www.Nespresso.com. Pentru aducerea la cunoștință publicului, Termenii și Condițiile promoţiei vor fi publicate şi vor fi disponibile în mod gratuit oricărei persoane interesate pe website-ul www.Nespresso.com, secțiunea Informații Legale și în magazinele Nespresso în perioada campaniei.

 

 

 

Terms and Conditions of ”Spring promotion for Nespresso accessories” campaign Nestlé Romania S.R.L, Nespresso Division, with registered office in Bucharest, St. George Constantinescu nr. 3, Sc. A, Et. 7, district 2, Sole Reg. Code 8184502, registered with the Trade Register Office under no. J2010010813404, bank account RO71CITI0000000724652158, (hereinafter referred to as "Nespresso Division”) notifies its clients/potential clients about the Terms and Conditions of ”Spring promotion for Nespresso accessories” campaign. The promotion takes place in Romania, in all Nespresso points of sale (Nespresso physical points of sale, www.Nespresso.com website, Nespresso mobile app and in the Customer Service Center, available to call at 0 800 008 300) over the period of February 10th 2025, at 09:00 AM to March 10th 2025, at 09:00 AM for Nespresso members and it involves offering 20% price discount on a selection of accessories when buying any 50 capsules from the Nespresso Original or Vertuo ranges. The discount will be applied as follows: automatically, at the cash register, for the physical points of sale; automatically, in the basket, for the website, the mobile app and for the orders placed through the Customer Service Center. This promotion is applicable only for a selection of Nespresso accessories, listed below at THE DETAILS OF MECHANISM section. Product code Product description 128006 Financiers Chocolat 120g 128007 Financiers Pistache, 120g 137375 Chocolate Chips Biscuits 137363 Lemon shortbread Biscuits 125408 Pixie Stockholm 125409 Pixie Lungo Tokyo 125412 Pixie Cape Town 125410 Pixie Vienna 125411 Pixie Shanghai 125413 Pixie Buenos Aires 122520 Pixie Espresso Paris 122660 Pixie Espresso Rio 122661 Pixie Espresso Istanbul 137069 Touch Travel Mug 3524 ORIGIN COLLECTION Espresso Cups 3527 ORIGIN COLLECTION Lungo Cups 3525 ORIGIN COLLECTION Coffee Mug 3526 ORIGIN COLLECTION Gran Lungo 3529 ORIGIN COLLECTION Tray 132077 NOMAD Travel Mug, Small Terracotta 136877 NOMAD Travel Mug, M Mandarine Orange 136876 NOMAD Travel Mug Large, Aquarelle 134502 Vertuo Espresso Set 134508 Vertuo Lungo Set 134504 Vertuo Gran Lungo Set 134506 Vertuo Mug Set Small 134505 Vertuo Mug Set, Medium 3694-EU-BK Aeroccino 3 EU standalone milk device Black 3694-EU-RE Aeroccino 3 EU standalone milk device Red 3694-EU-WH Aeroccino 3 EU standalone milk device White 128001 Amaretti Biscuits 128002 Cantuccini Biscuits 137546 Affogato Bowls The promotional benefits offered above, at THE DETAILS OF THE MECHANISM section can be claimed from February 10th 2025, at 09:00 AM to March 10th 2025, at 09:00 AM. Nespresso points of sale: Nespresso's own channels where this offer is available are the following: Nespresso Boutique, at Calea Dorobanți nr. 210, Bucharest; Nespresso Boutique from Băneasa Shopping City, ground floor, Bucharest; Nespresso Boutique from AFI Palace Cotroceni, Champs-Élysées aisle, Bucharest; Nespresso Boutique, from Iulius Town, ground floor, Timișoara; Nespresso sales outlet from Mega Mall, ground floor, Bucharest; Nespresso sales outlet from Sun Plaza, ground floor, Bucharest; Nespresso sales outlet from VIVO! Mall, ground floor, Cluj-Napoca; Nespresso sales outlet from Afi, ground floor, Brașov; Nespresso sales outlet in Palas Mall, Iasi; Nespresso sales outlet from VIVO! Mall, Constanța; Nespresso online store, Nespresso.com; Nespresso mobile app (available for iOS and Android); Customer Relations Centre (available at 0 800 008 300, call free of charge from any network, from Monday to Friday between 08:00 - 20:00). As part of the Campaign ”Spring promotion for Nespresso accessories”, a single customer can benefit from this offer for a maximum of 3 Nespresso accessories (maximum 3 in total). In order to benefit from the offer, it is necessary to register as a Nespresso member. The Nespresso Member account provides you with quick access to news and information about our coffee varieties, promotions, technical advice and assistance on how to use your coffee machine. A customer registering as Nespresso member implies: creating and validating a Nespresso member account either online or in the sales outlet, by filling in your personal data an online form (name, e-mail address, telephone number, postal address); purchasing minimum a sleeve of Nespresso coffee (10 Original Range or 7 Vertuo Range coffee capsules). Registration as member of the Nespresso Club may be made: online, on the Nespresso.com website; via the Customer Relations Centre (available at 0 800 008 300, call free of charge from any network, from Monday to Friday between 08:00 - 20:00). in the sales outlets in: Bucharest; Nespresso Boutique, Calea Dorobanți nr. 210; Nespresso Boutique Băneasa Shopping City, Șoseaua București - Ploiești 42D; Nespresso sales outlet from AFI Cotroceni, Bd. General Paul Teodorescu 4; Nespresso sales outlet from Mega Mall, Bulevardul Pierre de Coubertin 3-5; Nespresso sales outlet from Sun Plaza, Calea Văcărești, nr 391; Cluj-Napoca: Nespresso sales outlet from VIVO! Mall, Strada Avram Iancu 492-500, Florești; Timișoara: the Nespresso sales outlet from Iulius Town Mall, Piața Consiliul Europei 2; Brașov: Nespresso sales outlet from AFI Mall, Bulevardul 15 Noiembrie 78; Iași: Nespresso sales outlet in Palas Mall, 7A Palas Street; Constanța: Nespresso sales outlet from VIVO! Mall, Bulevardul Aurel Vlaicu 220; At the time of placing the order, please use the e-mail address you used when registering your Member account. The personal data shall be processed according to the legal provisions and the Nespresso Privacy Policy. Any subsequent communication shall be done based on your consent expressed by filling in and signing the form for registering as a Nespresso member. The information note regarding the processing of personal data by Nespresso is available for free on www.Nespresso.com/ro/ro/legal. Nespresso reserves the right to refuse to apply the offer in case of attempts to violate these Terms and Conditions or in case of fraud against the Campaign in any form. To find out more details about payment and delivery terms or the Privacy Policy, please visit www.Nespresso.com, or contact the Customer Relations Centre (call free of charge, Monday to Friday between 08:00 - 20:00). Privacy and processing of personal data Nespresso processes the personal data of participants in this promotion in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data ("GDPR") and with the Information Note on the processing of personal data on the Nespresso.com website. The following data may be collected from all participants if they are not already in the Nespresso database: name, surname, address, telephone number, e-mail address, Nespresso Member number, name of the store where the machine was purchased and the date of purchase. For the fulfilment of certain tax obligations, the Nespresso Division may request data such as CNP. The Nespresso division guarantees the confidentiality of the personal data of all the beneficiaries of the offer. The personal data indicated above are provided directly by you and your refusal to provide this data makes it impossible for Nestlé Romania SRL, its partners and/or suppliers to properly carry out the specific activities and collaboration with you. Personal data is processed on the basis of the legal obligation of the controller (Art. 6 (1) (c) GDPR), legitimate interests (Art. 6 (1) (f) GDPR) and/or the consent of the data subject (Art. 6 (1) (a) GDPR). By communicating their personal data in the manner expressly indicated in the Terms and Conditions, the beneficiaries of the promotion express their express and unequivocal consent to their personal data being entered into the database of the Nespresso Division for the purpose of validating and awarding the promotional products and fulfilling their legal, legal and/or tax obligations. The Nespresso Division takes all necessary measures to ensure that your personal data is processed only for the minimum period necessary for the purposes set out in this notice and in accordance with the Nespresso Membership conditions that are available at the link Nespresso.com. The Nespresso division may ask participants for their consent to further communications of a direct advertising and marketing nature and to use, free of charge, in various printed, audio and video materials, their first and last names. Participants will not be obliged to express these agreements, remaining at their own discretion. If the participants wish to express their agreement to this, this will be recorded by a written declaration signed by them; The promotion is in no way conditioned by the option expressed on this aspect. According to the applicable law, data subjects benefit from the rights of information, access to data, intervention and portability of personal data, the right not to be subject to an automated individual decision and to address the justice and competent authorities. In order to exercise these rights, participants may send a written request, dated and signed, to the Nespresso Division at the address Str. George Constantinescu nr. 3, sc A, 7th floor, sector 2, postal code 020339, Bucharest, Romania, or by email at dataprotection@ro.nestle.com. Participants in the promotion are obliged to comply with the terms and conditions of these regulations, which are publicly available and free of charge through the website www.Nespresso.com/legal can be made available (i) based on a free telephone call to the Customer Service Center, 0 800 008 300, (ii) by e-mail to Nespresso.romania@Nespresso.com, or (iii) based on a written request to the attention of the Nespresso Division, at the registered office indicated above. The Nespresso division reserves the right to refuse attempts to apply this promotion in violation of these terms and conditions. In this regard, the Nespresso Division may request clarifications and additional documents. This promotion cannot be used simultaneously with other promotional offers or discounts offered by the Nespresso Division, with the exception of exclusive campaigns with a promotional code. The following categories of people cannot benefit from the Nespresso promotion "Autumn offer on Nespresso accessories": employees of Nestlé Romania S.R.L. and its distributors; employees of any companies involved in carrying out any activities related to the organization and operation of Nespresso; relatives of the above-mentioned employees (i.e. children/parents, brothers/sisters, spouse). The following categories of individuals may noy benefit from the ” Spring promotion for Nespresso accessories” Nespresso promotion: employees of Nestlé Romania S.R.L. and of its distributors; employees whose companies are involved in the performance of any activities related to the organisation and operation of Nespresso; relatives of the employees mentioned above (namely children/ parents, brothers/ sisters, spouses). The following can participate in the promotion: natural persons with age over 18 on the date of commencing the Campaign, with domicile or residence, even temporary, in Romania; legal persons with registered office in Romania. Any voucher/ discount you may receive under this promotional Campaign may only be used once, in accordance with the Terms and Conditions of this Campaign. Participants undertake not to use the discounts/ vouchers/ promotional codes subject to this Campaign, applicable via the Nespresso website/ account, for purposes contrary to the interests of Nespresso or other participants’, and not to access/ use these benefits in bad faith or in ways other than as permitted by Nespresso under the Terms and Conditions. It will be construed as an attempt to defraud including the fraudulent/ misuseful/ wrongful or mistaken use of any promotional codes/ vouchers/ discounts applied as a result of technical errors in the electronic software used by Nespresso. Any benefits thus gained by participants/ members (as a result of technical errors) will be considered undue and must be refunded/ returned/ cancelled/ invalidated. If a participant/ member is found to have unduly benefited from discounts/ vouchers/ promotional codes etc, and/or is suspected of fraud, Nespresso reserves the right to (i) request clarification and any relevant documentation, (ii) invalidate all non-compliant registrations/ orders with which the participant has registered in the Campaign, (iii) invalidate additional discounts from which the participant has unduly benefited. Nespresso reserves the right to invalidate registrations and/ or orders placed or in the process of being placed and not to deliver products to those participants/ members who directly or indirectly attempt to unduly benefit from the discounts/ vouchers/ promotional codes that are the subject of this Campaign. The Nespresso Division reserves its right to amend this document during the promotion, but not before notifying the public on the www.Nespresso.com website. In order to inform the public, the Terms and Conditions of the promotion will be published and will be available free of charge to any interested person on the www.Nespresso.com, website, in the Legal Information section and in Nespresso stores, throughout the campaign.

Nestlé Romania S.R.L, Nespresso Division, with registered office in Bucharest, 3 Str. George Constantinescu, Entrance A, 7th Floor Sector 2, Sole Reg. Code 8184502, registered with the Trade Register Office under no. J40/10813/2010, bank account RO71CITI0000000724652158, (hereinafter referred to as "Nespresso Division”) notifies its clients/potential clients about the terms and conditions of the ”Receive back the value of your espresso machine in coffee vouchers” promotional campaign

The promotion runs from February 3rd 2025 to April 02nd 2025 in Romania for Nespresso members and grants 10 Vouchers up to 190 RON each, for the purchase of Nespresso coffee capsules („Vouchers”), with the condition of purchasing a coffee machine from the Original or Vertuo ranges included in the promotion in the Partner Shops and by complying, after purchase, with all the terms and conditions of this Regulation. For each participating espresso machine model, the corresponding Vouchers will be awarded, according to the table in art. 2.1., with the condition of purchasing the minimum threshold of coffee capsules corresponding to each order, detailed in the same table and with a minimum of 10 calendar days between orders.

The Vouchers are awarded on the purchase of Nespresso coffee capsules from the Original or Vertuo range, only after the purchase of the coffee machine, in accordance with the campaign rules.

Registering as a member on the Nespresso platforms is part of the process of claiming the Vouchers communicated and is a mandatory condition of participation.

I. PARTNER STORES ("The Partner Stores"):

1. ALTEX store network and website www.altex.ro (Small appliances section).
2. MEDIA GALAXY store network and website www.mediagalaxy.ro (Small appliances section).
3. FLANCO store network and website www.flanco.ro (Coffee Capsules Machines section).
4. EMAG store network and website www.emag.ro (Coffee Machines section).
5. CARREFOUR store network and website www.carrefour.ro (Small appliances section).

II. CAMPAIGN MECHANISM

Nespresso coffee machines models included in the promotion to be purchased from Partner Shops ("Participating Coffee Machines Models"):

Range	Product code	No. of granted vouchers	The value of one Voucher (1 Voucher, RON)	Minimum capsules order threshold (absolute value)
Original	Essenza Mini	10	60	80
Original	Bundle  Essenza Mini & Aeroccino	10	100	120
Original	Inissia	10	60	80
Original	Bundle  Inissia & Aeroccino	10	100	120
Original	Pixie	10	90	110
Original	Citiz	10	100	120
Original	Citiz&Milk	10	130	160
Original	Lattissima One	10	140	170
Original	Gran Lattissima	10	190	220
Original	Atelier	10	190	220
Vertuo	Vertuo Pop	10	60	70
Vertuo	Vertuo Next	10	80	90
Vertuo	Bundle Vertuo Next & Aeroccino	10	110	120
Vertuo	Vertuo Next Deluxe	10	110	120
Vertuo	Vertuo Next Premium	10	100	110
Vertuo	Vertuo Lattissima	10	190	200

The awarding conditions of the vouchers described at 2.1, after the mandatory purchase of a participating coffee machine model.

III. The purchase of the coffee machine:

From Nespresso partner shops, as previously announced.

When purchasing Participating Coffee Machines Models, it is mandatory to keep the proof of the fiscal document of purchase (fiscal receipt, fiscal invoice). The date of purchase, as shown on the tax document, must be within the Campaign Period. In order to verify the condition regarding the purchase of the coffee machine, the tax document shall be presented in the following ways:

1. By uploading to the voucher claim platform www.promo.Nespresso.ro.

2. By showing it at Nespresso's physical sale points.

3. By email to Nespresso.romania@Nespresso.com.

IV. Coffee machine purchase period: 

February 3rd 2025 to April 02nd 2025 (”The Campaign Period”)

V. Validation of the coffee machine promotion:

A Participant can only benefit from this promotion for a maximum of 5 different coffee machines (different or the same model) from the Participating Coffee Machines Models (applying the Vouchers as per these Rules for each of these Participating Coffee Machines Models, subject to all conditions).

In case the customer purchases more than 5 Participating Coffee Machines Models during the promotion period, the Vouchers provided in these Rules will be applied to a maximum of 5 coffee machines.

VI. Ways to claim vouchers:

1. In case the proof of purchase of the coffee machine has been submitted on the www.promo.Nespresso.ro platform, Voucher 1 must only be claimed on www.promo.Nespresso.ro. Vouchers 2-10 can only be claimed through Nespresso's own purchasing channels (online at www.Nespresso.ro, in Nespresso app, at physical sale points or via the Customer Contact Center on 0 800 008 300).
2. In case the proof of purchase of the coffee machine has been submitted at physical Nespresso or by email at Nespresso.romania@Nespresso.ro, Vouchers 1-10 can only be claimed through Nespresso's own purchasing channels (online at www.Nespresso.ro, in Nespresso app, at physical sale points or via the Customer Contact Center on 0 800 008 300).

VII. Validity of vouchers:

The Vouchers can be used for a period of 18 months from the date of purchase of the Participant Coffee Machine Model, according to the fiscal document of purchase (tax receipt, tax invoice) ("Validity period of the vouchers") subject to placing a number of 10 separate orders, at an interval of at least 10 calendar days from each other, in order to obtain each of the 10 vouchers related to the type of espresso machine purchased.

The Participant will lose the benefit of using the Vouchers if the orders are placed towards the end of the Voucher Validity Period, so that it will no longer be possible to place the 10 orders with a minimum of 10 calendar days between orders, in these circumstances exceeding the maximum period of 18 months for claiming vouchers and will no longer fall within the 18-month period, in these circumstances.

VIII. Vouchers application:

The corresponding voucher to each order, out of the 10 orders, is automatically applied only when the minimum threshold of Nespresso Original or Vertuo coffee capsules corresponding to the type of coffee machine bought and described at 2.1 is reached for each order ("Minimum Threshold"). This voucher will apply irrespective of the Nespresso channel where the coffee is purchased.

The voucher must and can only be used once per order.

If the total number of Nespresso Original or Vertuo capsules in an order is below the minimum threshold corresponding to the type of coffee machine bought, the voucher will not be applied. So, please add the minimum threshold corresponding to the type of coffee machine bought to your order, otherwise you will pay for the coffee order in full, without applying the voucher. The difference between the value of the capsules covered by the value of the voucher until the Minimum Threshold is reached will be borne by the participant/customer.

IX. Validating vouchers and placing orders:

Campaign vouchers only apply to coffee orders placed at least 10 calendar days between orders.

Nespresso reserves the right to cancel orders/not to grant the vouchers corresponding to the type of coffee machine bought for orders placed less than 10 calendar days apart. 

A maximum of one voucher (1 Voucher) can be used for a single order, regardless of the number of coffee capsules purchased (regardless of whether there are more than one Minimum Threshold reached). Therefore, the total value of the 10 vouchers corresponding to the type of coffee machine bought cannot be used neither for only one order.

Registration as member of the Nespresso Club entails that:

• the client is the holder of a Nespresso coffee machine, regardless if this machine was purchased from Nestlé Romania S.R.L, Nespresso Division, Nespresso partner shops, Nespresso shops or from other countries or other sources.
• the client registers as Nespresso member by filling in and signing a form for personal data (name, email address, phone number, mailing address).
• the client purchases minimum one Nespresso coffee box (10 capsules).

Registration as member of the Nespresso Club can be made:

1. online, on the www.Nespresso.com website;
2. via the Customer Relations Centre, available at 0 800 008 300 (call free of charge from any network, from Monday to Friday between 08:00 - 20:00).
3. in the sale points in:
4. Bucharest:


• Nespresso Boutique, 210 Calea Dorobanți;
• Nespresso Boutique Băneasa Shopping City, 42D Șoseaua București - Ploiești;
• Nespresso sale point from AFI Cotroceni, 4 Bd. General Paul Teodorescu;
• Nespresso sale point from Mega Mall, 3-5 Pierre de Coubertin Boulevard;
• Nespresso sale point from Sun Plaza, 391 Calea Văcărești;
• Cluj-Napoca: Nespresso sale point from VIVO! Mall, 492-500 Avram Iancu Street, Florești;
• Square;
• Brașov: Nespresso sale point from AFI Mall, 78 15 Noiembrie Boulevard;
• Iași: Nespresso sale point in Palas Mall, 7A Palas Street;
• Constanța: Nespresso sale point from VIVO! Mall, 220 Aurel Vlaicu Boulevard;
• Craiova: Nespresso sale point from Promenada Mall Craiova: Calea Severinului 61



During the promotion period, a single customer can qualify for a maximum of 5 coffee machines (applying Vouchers as per these rules, for each of these coffee machines, subject to all conditions). In case you want to purchase more than 5 coffee machines during the promotion period, the vouchers provided in these Rules will not be applied to the coffee machines that exceed the limit of 5 coffee machines.

This promotion cannot be used at the same time with other promotional offers or vouchers provided by the Nespresso Division. Nespresso Division reserves its right to refuse the attempts of using vouchers which entail the breaching of this terms and conditions. In this respect, the Nespresso Division may request more information and additional documents.

Any voucher/ discount you may receive under this promotional Campaign may only be used once, in accordance with the Terms and Conditions of this Campaign. Participants undertake not to use the promotional vouchers subject to this campaign, applicable via the Nespresso website/ account, for purposes contrary to the interests of Nespresso or other participants’, and not to access/ use these benefits in bad faith or in ways other than as permitted by Nespresso under the Terms and Conditions. It will be construed as an attempt of fraud including the misuse/abuse/use in bad faith or in error of any promotional codes/vouchers/discounts applied as a result of technical errors in the electronic programs used by Nespresso. Any benefits thus gained by participants/ members (as a result of technical errors) will be considered undue and must be refunded/ returned/ cancelled/ invalidated. If a participant/ member is found to have unduly benefited from discounts/ vouchers/ promotional codes etc, and/or is suspected of fraud, Nespresso reserves the right to (i) request clarification and any relevant documentation, (ii) invalidate all non-compliant registrations/ orders with which the participant has registered in the Campaign, (iii) invalidate additional discounts from which the participant has unduly benefited. Nespresso reserves the right to invalidate registrations and/ or orders placed or in the process of being placed and not to deliver products to those participants/ members who directly or indirectly attempt to unduly benefit from the discounts/ vouchers/ promotional codes that are the subject of this Campaign.




CONFIDENTIALITY AND PERSONAL DATA PROCESSING

Nespresso Division processes the personal data of the participants to this promotion according to the Regulation (EU) 2016/679 of the European Parliament and of the Council from 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data ("GDPR") and the Information Note on the processing of personal data on the Nespresso.com website.

This promotion involves the acquisition of products through online digital platforms and/or applications too, that are not in the control of Nespresso, but of its partners. These platforms and/or online applications publish and use their own policies regarding the use and processing of personal data, the Participants having the obligation to inform themselves about them, Nespresso not having any responsibility in this regard towards the Participants who wish to benefit of the promotion presence.

The Nespresso Division guarantees the confidentiality of the personal data of all participants. The personal data indicated above are provided directly by you, and your refusal to provide this data results in the impossibility of Nestlé Romania SRL, its partners and/or suppliers, to adequately fulfil its specific activities and its collaboration with you. The personal data is processed based on the legal obligation of the controller (art. 6 (1) (c) of GDPR), legitimate interests (art. 6 (1) (f) of GDPR) and/or the consent of the data subject (art. 6 (1) (a) of GDPR).

The following data may be collected from all participants: name, surname, address, telephone number, e-mail address, Nespresso Member number, the name of the store where the device was purchased from and the date of purchase. For the fulfilment of some tax obligations, Nespresso Division may request data such as your PIN.

By providing the personal data in the manner indicated expressly in the Terms and Conditions, the participants give their express and unequivocal consent that their personal data may be entered in the Nespresso Division database, exclusively for the discount registration, validation, allocation and the fulfilment of their legal and / or fiscal obligations.

Nespresso Division takes all necessary measures to make sure that your personal data is processed only for the minimum necessary period for granting the discount and according to the Nespresso member conditions which are available at www.Nespresso.com.

The personal data collected within this promotion will not be disclosed to third parties, except for the cases where the Nespresso Division must comply with obligations imposed by the law in force. Nespresso Division may request the participants for their consent for further promotional and marketing notifications and to use their first and last name, free of charge, in various printed materials, audio and video. The participants will not be obliged to express their agreements, remaining at their free choice. If the participants shall desire to express their consent for this purpose, this will be noted by a written statement signed by them; the granting of the vouchers is in no way conditioned by the option expressed on this matter.

According to the applicable law, data subjects benefit from the right to be informed, to have access to data, intervention and portability of personal data, the right not to be subject to an automatic individual decision, and to address the court and competent authorities. To exercise these rights, participants may send a written, dated and signed request to the Nespresso Division at the following address: 3 George Constantinescu Street, entrance A, 7th floor, sector 2, post code 020339, Bucharest, Romania, or by email at dataprotection@ro.nestle.com.




The following categories of individuals cannot benefit from the Nespresso promotion in partner stores:



• employees of Nestlé Romania S.R.L. and of its distributors.
• employees of Nestlé Romania S.R.L., Nespresso Division partner shops.
• employees whose companies are involved in the performance of any activities related to the organisation and operation of Nespresso.
• relatives of the employees mentioned above (namely children/ parents, brothers/ sisters, spouses).



The following can participate in the promotion:



• natural persons with age over 18 on the date of commencing the Campaign, with domicile or residence, even temporary, in Romania.
• legal persons with registered office in Romania.



Nespresso Division reserves its right to amend this document during the promotion deployment, but not before notifying the public on www.Nespresso.com website. In order to inform the public, the terms and conditions of the promotion will be published and will be available free of charge to any interested person on the website www.Nespresso.com, in the legal information section and in Nespresso stores during the promotional campaign period.

Nestlé Romania S.R.L, Nespresso Division, having its headquarters in Bucharest, Str. George Constantinescu nr. 3, Sc. A, Et. 7, Sector 2, Unique Registration Code 8184502, registered with the Trade Register Office under no. J40/10813/2010, bank account RO71CITI00000000724652158, (hereinafter referred to as "Nespresso Division") informs customers / potential customers of the terms and conditions of the "Coffee Days" promotion.

The promotion involves offering coffee capsules as a gift for coffee orders made between March 17^th 2025, 09:00 AM – March 24th 2024, 09:00 AM as follows:

For the Original Range:

1. For coffee orders of at least 100 capsules, one coffee sleeve (10 capsules) of Almond Croissant Flavour is granted.
2. For coffee orders of at least 140 capsules, two coffee sleeves (20 capsules) are granted: one box of Almond Croissant Flavour and one box of Master Origin Peru Organic.
3. For coffee orders of at least 250 capsules, four coffee sleeves (40 capsules) are granted: one box of Almond Croissant Flavour, one box of Master Origin Peru Organic, one box of Unforgettable Espresso and one box of Roasted Sesame Flavour.

For the Vertuo range:

1. For coffee orders of at least 100 capsules, one coffee sleeve (10 capsules) of Vertuo Peanut and Roasted Sesame Flavour is granted.
2. For coffee orders of at least 140 capsules, two coffee sleeves (20 capsules) are granted: one box of Vertuo Peanut and Roasted Sesame Flavour and one box of Vertuo Melozio Go.
3. For coffee orders of at least 250 capsules, four coffee sleeves (40 capsules) are granted: one box of Vertuo Peanut and Roasted Sesame Flavour, one box of Vertuo Melozio Go, one box of Vertuo Ristretto Intenso and one box of Vertuo Mexico.

To benefit from the coffee capsules as a gift it is necessary to register as a Nespresso Member. The Nespresso Member Account can give you quick access to news and information about our coffee assortments, promotions, as well as advice and technical assistance regarding the use of your espresso machine.

To benefit from the “Coffee Days” promotional campaign, it is necessary to reach one of the acquisition thresholds described within the present Terms & Conditions.

The promotion is valid exclusively for Nespresso Members only for the purchase of coffee capsules during the period indicated above from the Nespresso distribution system, consisting of the following Nespresso's own channels:

• Nespresso online store, Nespresso.com,
• Nespresso mobile app (available for iPhone, iPad and Android),
• Customer Care Center (available at 0 800 008 300, free of charge from any network),
• In our physical points of sale in: Constața, Iași, Cluj, București, Brașov, Timișoara.

Registration as a Nespresso Member implies that:

• The respective customer is the owner of a Nespresso coffee machine, regardless of whether this espresso machine was purchased from Nestlé Romania S.R.L- Nespresso Division, Nespresso partner stores or from Nespresso stores in other countries.
• The respective customer registers as a Nespresso Member by filling in and signing a form for personal data (name, e-mail address, telephone, postal address).
• The respective customer purchases a minimum of one box of Nespresso coffee (10 capsules).

Registration as member of the Nespresso Club can be made:

1. online, on the Nespresso.com website;
2. via the Customer Relations Centre (available at 0 800 008 300, call free of charge from any network, from Monday to Friday between 08:00 - 20:00).
3. in the sales outlets in:

• Bucharest; 
• Nespresso Boutique, Calea Dorobanți nr. 210;
• Nespresso Boutique Băneasa Shopping City, Șoseaua București - Ploiești 42D;
• Nespresso sales outlet from AFI Cotroceni, Bd. General Paul Teodorescu 4;
• Nespresso sales outlet from Mega Mall, Bulevardul Pierre de Coubertin 3-5;
• Nespresso sales outlet from Sun Plaza, Calea Văcărești, nr 391;

• Cluj-Napoca: Nespresso sales outlet from VIVO! Mall, Strada Avram Iancu 492-500, Florești;
• Timișoara: the Nespresso sales outlet from Iulius Town Mall, Piața Consiliul Europei 2;
• Brașov: Nespresso sales outlet from AFI Mall, Bulevardul 15 Noiembrie 78;
• Iași: Nespresso sales outlet in Palas Mall, 7A Palas Street;
• Constanța: Nespresso sales outlet from VIVO! Mall, Bulevardul Aurel Vlaicu 220;

The personal data provided will be processed in accordance with the legal provisions and the Nespresso privacy policy. Any subsequent communication will be made based on your consent expressed by completing and signing the Nespresso Member registration form. The information note on the processing of personal data by Nespresso is available free of charge on www.Nespresso.com/ro/ro/legal.

Nespresso reserves the right to refuse to apply the offer in case of attempts to violate these Terms & Conditions or in case of fraud of the promotion in any form.

CONFIDENTIALITY AND PROCESSING OF PERSONAL DATA

• Nespresso processes the personal data of the participants in these promotions in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data ("GDPR") and with the Information Note on the processing of personal data existing on the www.Nespresso.com website.
• The following data may be collected from all participants if they are not already in the Nespresso database: name, surname, address, telephone number, e-mail address, Nespresso Member number, name of the store where the device was purchased and date of purchase. In order to fulfill tax obligations, the Nespresso Division may request data such as cnp.
• The Nespresso division guarantees the confidentiality of the personal data of all the beneficiaries of the offer. The personal data indicated above are provided directly by you and your refusal to provide this data determines the impossibility for Nestlé Romania SRL, its partners and / or suppliers, to properly carry out the specific activities and the collaboration with you. Personal data are processed on the basis of the legal obligation of the controller (Art. 6 (1) (c) GDPR), legitimate interests (Art. 6 (1) (f) GDPR) and / or the consent of the data subject (Art. 6 (1) (a) GDPR).
• By communicating personal data in the ways expressly indicated by the Terms and Conditions, the beneficiaries of the promotion expressly and unequivocally agree that their personal data will enter the Nespresso Division database in order to validate and assign promotional products and fulfill their legal, legal and / or tax obligations.
• The Nespresso Division takes all necessary measures to ensure that your personal data is processed only for the minimum period necessary for the purposes set out in this information and in accordance with the Nespresso Member Conditions that are available at the link www.Nespresso.com.
• The Nespresso Division may request the participants' consent for subsequent communications of a publicity and direct marketing nature and to use their name and surname free of charge in various printed materials, audio and video. Participants will not be obliged to express these agreements, remaining at their own choice. If the participants wish to express their consent, this will be recorded by a written declaration signed by them; the promotion is in no way subject to the option expressed in this respect.
• According to the applicable law, data subjects benefit from the rights of information, access to data, intervention and portability of personal data, the right not to be subject to an automated individual decision and to appeal to the courts and competent authorities. In order to exercise these rights, the participants may send a written, dated and signed request to the Nespresso Division at the address 3 George Constantinescu Street, sc A, 7th floor, sector 2, postal code 020339, Bucharest, Romania, or by email to the dataprotection@ro.nestle.com.

Participants in the promotion are required to comply with the terms and conditions of these Rules, which is publicly available and free of charge through the website www.Nespresso.com/legal may be made available (i) on the basis of a free telephone call to the Customer Service Center, 0 800 008 300, (ii) by e-mail to the Nespresso.romania@Nespresso.com, or (iii) on the basis of a written request  to the Nespresso Division , at the registered office indicated above.

Nespresso Division reserves the right to refuse attempts to apply the present promotion attempting to violate these terms and conditions. In this regard, the Nespresso Division may request clarifications and additional documents.

• employees of Nestlé Romania S.R.L. and its distributors.
• employees of any companies involved in the performance of any activities related to the organization and operation of Nespresso.
• relatives of the employees mentioned above (i.e., children/parents, brothers/sisters, spouse).

The following can participate in the promotion:

• individuals over the age of 18 years old at the beginning of the promotion, with their domicile or residence, even temporary, in Romania.
• legal entities with headquarters in Romania.

The Nespresso division reserves the right to modify this document during the promotion, but not before announcing the public through the www.Nespresso.com website. To make the public known, the Terms and Conditions of the promotion will be published and will be available free of charge to any interested person on the www.Nespresso.com website, legal information section and in Nespresso stores during the promotion period.