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WHAT YOU GET WITH SUBSCRIPTION+
Subscription+ with a machine
Choose a machine from a selected range and get up to 900 kr off the retail price.
Choose a monthly payment based on how much coffee you drink.
Your monthly payment automatically becomes Nespresso Credit in your account to spend on coffee and more. You receive 10% extra on what you pay for.
Receive a free surprise sleeve of coffee every month (min. Order 70 capsules, once a month).
FREQUENTLY ASKED QUESTIONS
How does the 10% extra work?
We top up 10% of what you pay. So if you pay 189 DKK a month, you will receive 207.9 DKK a month to spend at Nespresso.
What is the coffee of the
month?
A complimentary sleeve (10 capsules) of Nespresso’s Coffee of the Month will be given to you when you make an order of 70 capsules or more. The coffee is predefined by Nespresso and is sent out a maximum of once a month. I.e., if you make two purchases of 70 orders in a month, you will still only receive the coffee once.
How long is the binding
time for subscription+ with a machine?
When you sign up to Subscription+ with a machine you have an initial engagement period of 6 months, after which your Subscription+ will autorenew, but you can cancel anytime you want.
Subscription+ without a machine
Choose a monthly payment based on how much coffee you drink.
Your monthly payment automatically becomes Nespresso Credit in your account to spend on coffee and more. You receive 10% extra on what you pay for.
Receive a free surprise sleeve of coffee every month. Min. Order 70 capsules, once a month.
Cancel or change your plan to a higher or lower amount anytime.
FREQUENTLY ASKED QUESTIONS
How does the 10% extra work?
We top up 10% of what you pay. So if you pay 189 DKK a month, you will receive 207.9 DKK a month to spend at Nespresso.
What is the coffee of the
month?
A complimentary sleeve (10 capsules) of Nespresso’s Coffee of the Month will be given to you when you make an order of 70 capsules or more. The coffee is predefined by Nespresso and is sent out a maximum of once a month. I.e., if you make two purchases of 70 orders in a month, you will still only receive the coffee once.
How long is the binding
time for subscription+ without a machine?
When you sign up to Subscription+ without a machine you can cancel anytime.
Subscription+ with machine
Choose a machine from a selected range and get up to 900kr off the retail price.
Choose a monthly payment based on how much coffee you drink.
Your monthly payment automatically becomes Nespresso Credit in your account to spend on coffee and more. You receive 10% extra on what you pay for.
Receive a free surprise sleeve of coffee every month (min. Order 70 capsules, once a month).
FREQUENTLY ASKED QUESTIONS
How does the 10% extra work?
We top up 10% of what you pay. So if you pay 189 DKK a month, you will receive 207.9 DKK a month to spend at Nespresso.
What is the coffee of the
month?
A complimentary sleeve (10 capsules) of Nespresso’s Coffee of the Month will be given to you when you make an order of 70 capsules or more. The coffee is predefined by Nespresso and is sent out a maximum of once a month. I.e., if you make two purchases of 70 capsules in a month, you will still only receive the coffee once.
How long is the binding time for
subscription+ with a machine?
When you sign up to Subscription+ with a machine you have an initial engagement period of 6 months, after which your Subscription+ will autorenew, but you can cancel anytime you want.
What is Nespresso Credit?
Your Nespresso Credit is applied every month, upon the payment of your monthly fee, directly into your account. If you see 100 kr in your Nespresso Credit balance, it means you have 100 kr to spend on Nespresso products.
What if I don't use all of my
Nespresso Credit?
Nespresso Credit are cumulative and will last in your account for 2 years.
What happens if I want to end my
subscription+ with a machine before 6 months?
If you terminate your contract within 6 months, you will be charged to cover the remainder of the period from the minimum contract plan, which is 189 DKK a month, regardless of what monthly plan you chose. For example, if you terminate your Subscription+ plan with a machine after month 2, you will have to pay 759 DKK (189 x 4 months) /1036 / 259 x 4months) . If you terminate after month 5, you will have to pay 189 DKK (189 x 1 month) / 259 (259 x 1 month)
Can I change my monthly
amount?
If you sign up to Subscription+ with a machine you can change your monthly amount after 6 months.
How do I cancel my
Subscription+?
Within the first 6 months of your Subscription+ with a machine, you must cancel by contacting our customer service by email with "cancel subscription" in the headline. After 6 months, you can go to online, to "my account" and "subscriptions" and then click "cancel subscription".
What can I buy with Nespresso
Credits?
You can use your Nespresso Credits to buy coffees, accessories and machines from Nespresso.
I already have a machine
subscription, can I sign up to Subscription+?
Yes you can, you're eligible for a total of 3 active subscriptions, including Subscription+.
I already have a machine
subscription, can I change it to Subscription+?
You must finish your existing machine subscription plan first, but you can always sign up to an additional Subscription+ plan.
I already have a coffee
subscription, can I sign up to Subscription+?
Yes, if you have both Coffee Subscripion and a new Subscription+ plan, you will cease to receive the 10 free capsules from the Coffee Subscription, but you can still have the recurring order, and you are still eligible for the free Coffee of the Month from Subscription+.
Subscription+ without a machine
Choose a monthly payment based on how much coffee you drink.
Your monthly payment automatically becomes Nespresso Credit in your account to spend on coffee and more. You receive 10% extra on what you pay for.
Receive a free surprise sleeve of coffee every month. Min. Order 70 capsules, once a month.
Cancel or change your plan to a higher or lower amount anytime.
FREQUENTLY ASKED QUESTIONS
How does the 10% extra work?
We top up 10% of what you pay. So if you pay 189 DKK, you will receive 207.9 DKK a month to spend at Nespresso.
What is the coffee of the
month?
A complimentary sleeve (10 capsules) of Nespresso’s Coffee of the Month will be given to you when you make an order of 70 capsules or more. The coffee is predefined by Nespresso and is sent out a maximum of once a month. I.e., if you make two purchases of 70 capsules in a month, you will still only receive the coffee once.
How long is the binding time for
subscription+ without a machine?
When you sign up to Subscription+ without a machine you can cancel anytime.
What is Nespresso Credit?
Your Nespresso Credit is applied every month, upon the payment of your monthly fee, directly into your account. If you see 100 kr in your Nespresso Credit balance, it means you have 100 kr to spend on Nespresso products.
What if I don't use all of my
Nespresso Credit?
Nespresso Credit are cumulative and will last in your account for 2 years. You can switch your monthly fee to a higher or lower amount, or even pause your Subscription+ for up to 3 months.
Can I change my monthly
amount?
If you sign up to Subscription+ without a machine you can change the monthly fee to a lower or higher amount anytime you wish.
How do I cancel my
Subscription+?
For Subscription+ without a machine you can cancel whenever you want under "my account".
What can I buy with Nespresso
Credits?
You can use your Nespresso Credits to buy coffees, accessories and machines from Nespresso.
I already have a machine
subscription, can I sign up to Subscription+?
Yes you can, you're eligible for a total of 3 active subscriptions, including Subscription+.
I already have a machine
subscription, can I change it to Subscription+?
You must finish your existing machine subscription plan first, but you can always sign up to an additional Subscription+ plan.
I already have a coffee
subscription, can I sign up to Subscription+?
Yes, if you have both Coffee Subscripion and a new Subscription+ plan, you will cease to receive the 10 free capsules from the Coffee Subscription, but you can still have the recurring order, and you are still eligible for the free Coffee of the Month from Subscription+.
