The same unforgettable taste
with refurbished machines

A RELOVE machine is a Nespresso machine that has been returned to Nespresso, or it incurred minor damage through external or internal handling, and it has been given another life. After being returned to Nespresso, the machine is carefully assessed to see if it can be refurbished or not. If the machine can be refurbished, it will be carefully inspected, repaired*, cleaned, tested and repackaged, preventively maintained*, by our trained technicians, thus becoming a RELOVE machine. They are all Nespresso quality-assured coming with a Nespresso warranty, as proof of our trust. If the machine cannot be refurbished, we will ensure it is disposed of to be recycled in line with local regulations and practices by a third-party. * if necessary

If you would like to purchase a RELOVE machine, go to your nearest Nespresso boutique, visit Nespresso.com or call our customer services for more information.

You may return your machine within the first 30 days, exactly the same as any Nespresso machine. Returns are subject to the return policy here.

Yes, as with all new Nespresso machines, RELOVE machines come with the same one-year warranty.

Machines can come from different sources:

Damaged stock (internal and external).
Consumer returns (incl. Bring Back program), postal returns & refusals, out of warranty returns, and subscription returns.
Demo and test machines (used and unused).
Exchanged machines (technical and commercial).
Loan machines.
Defect machines

You can take a look at the instructions in the packaging box it came in, find out more on the Machine Assistance page or get in touch with our customer services team.