COME POSSIAMO AIUTARTI?

Scopri come utilizzare al meglio la tua macchina o segui i nostri consigli per risolvere eventuali problemi. Le nostre guide sono pensate per offrirti un supporto chiaro e diretto, permettendoti di seguire le istruzioni in totale autonomia.
SCOPRI

Select your machine by serial number

Nespresso Assistance offers step by step instructions and easy guides to help you make the most of your Nespresso machine and Aeroccino milk frother. Simply choose your model listed below and find everything you need to know about your machine.

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Select your machine by model visual

Nespresso Assistance Services

Nespresso Assistance

If you require assistance, contact Nespresso on: 800 39 20 29 (toll free from any landline) and receive personalised technical diagnosis and support.

If required, Nespresso offers a full-service Assistance Package which includes complimentary pick up and repair of your machine.

  1. Nespresso will pick-up your machine at your preferred address
  2. Nespresso will provide you with a loan machineLoan machines exclude milk frothers or milk devices while yours is being assessed, so you never have to go without your coffee.

Machine registration

You can register your machine through the Nespresso website during the account registration process or by going to your account page and adding your machine registration in "My Personal Information"

Register your machine