How do I adjust the coffee volume setting? What is the maximum amount that can be dispensed?

Adjusting the coffee volume setting is easy. Simply, press the Espresso or Lungo button and hold it for at least three seconds. The machine is now in programming mode. The light will flash quickly and the coffee will begin to flow. Release the button when the coffee reaches the required level.

What is the little black panel on the front of the machine?

The little black panel is a sensor that monitors how much milk is in the milk container. The sensor ensures the machine automatically stops frothing once the milk container is empty.

Can I put the milk container in the dishwasher?

The milk container comprises five parts and is easy to disassemble. All of these parts can be put in the dishwasher.

Is it possible to select a recipe while the machine is heating up?

Yes it is. Simply, press the coffee button of your choice and the machine will prepare your selected recipe once it has heated up.

Citiz & Milk

Name: Citiz & Milk Koffiemachine
Brand: Nespresso
SKU: D123BK-N
Availability: InStock

A COMBINATION OF THE LATEST TECHNOLOGY AND A RETRO DESIGN

*Different price options available

€249

VIEW ALL OFFERS

Iconic and compact design
Milk recipes thanks to the integrated Aeroccino 3
Up to 50% discount on this machine in combination with a Coffee Subscription

place in 3D

VIEW ALL OFFERS

Coffee Styles
Product information
Specifications
Accessories

Conditions

Nespresso customers profit from exclusive benefits

Do you meet our prerequisites? Then you will get 35% discount on a new coffee machine with the purchase of at least 200 capsules.

Conditions

Your Nespresso coffee machine should be registered and at least 2 years old. On top of that, you need to have ordered at least 3 times in the past 12 months.
You must also have Connoisseur, Expert or Ambassador status and have placed at least three coffee orders in the past 12 months.
The discount is malicious and not valid in conjunction with other machine offers.

Yes, I meet the conditions

No, I do not meet the conditions

We will check during checkout whether you meet the above conditions.

You can find your registered machines including purchase data within my account. You can also register a new machine here.

Call free 0800 022 23 20 (08:00 - 20:00, 7/7) for advice

100-Capsule Favorite Coffee Collection

Are you curious about the favorite coffees from the Netherlands? Discover Nespresso's favorite coffees through a curated coffee package with 100 cups of coffee.

Corto
Powerful espresso, perfect with milk

x 10
Arpeggio
Intense and creamy coffee

x 10
Stockholm Lungo
Rich and full-bodied coffee

x 10
Nocciola
Rich & nutty

x 10
India
Intense and spicy

x 10
Ristretto
Powerful and contrasting coffee

x 10
Volluto
Sweet and light coffee

x 10
Colombia
Fruity and vibrant

x 10
Vienna Lungo
Balanced with cereal notes

x 10
Volluto Decaffeinato
The Volluto, decaffeinated

x 10

Terms and Conditions: 100 pre-selected coffees for €15 with the purchase of an Original Line machine - Nespresso

Purchase one of the following Nespresso Original coffee machines from 22/01/2024 to 19/01/2025 and receive 100 pre-selected Original capsules for €15:

- Essenza Mini
- Pixie
- Citiz
- Citiz Platinum
- Citiz & Milk
- Citiz Platinum & Milk
- Lattissima One
- Gran Lattissima
- Creatista Uno
- Creatista Plus
- Creatista Pro

- The coffee discount will be automatically applied when you order your machine and add the coffee package to your shopping cart.

- This offer is only valid with the purchase of one of the selected Nespresso Original machines during the promotional period.

- Your machine can be from the brand Nespresso, Magimix, Krups, De'Longhi, or Sage.

- The coffee package includes 100 pre-selected capsules consisting of: 10 capsules Corto, 10 capsules Arpeggio, 10 capsules Stockholm Lungo, 10 capsules Nocciola, 10 capsules Master Origin India, 10 capsules Ristretto, 10 capsules Volluto, 10 capsules Master Origin Colombia, 10 capsules Vienna Lungo en 10 capsules Volluto Decafeinato.

- This offer cannot be combined with other Nespresso offers and promotions, is linked to your address details, can only be used once, and is limited to one machine per household or address.

- To take advantage of this offer, you must have purchased your Nespresso machine within Nespresso Netherlands (www.nespresso.nl, Nespresso customer service, and Nespresso Boutiques). Additionally, you must have a Dutch postal address.

- The promotion is valid while supplies last. Nespresso also reserves the right to change the contents of the pre-selected coffee package and the terms and conditions at any time.

- Your personal data will be processed in accordance with our privacy policy available at www.nespresso.com/legal.

- If you have any questions, you can contact Nespresso by phone at 0800 022 23 20.

- By participating in the promotion, you accept the above conditions

More about coffee credit

What is Nespresso credit?

Nespresso credit is the monthly amount that you receive on your account after payment of the monthly amount for your coffee subscription. The amount of your monthly Nespresso credit is equal to the monthly amount you pay for your coffee subscription. You are free to spend this credit on coffee, accessories, or delicacies through the Nespresso website, via the app, in one of our Boutiques, and through our telephone customer service.

When can I order my coffee with my Nespresso credit?

Within 2 working days after we receive your payment, we will credit the amount to your Nespresso account. From that moment on you can use the credit to place an order.

What happens if I do not (fully) use my Nespresso credit?

The Nespresso credit that you do not use remains valid for 2 years after it is added to your Nespresso account. All unused credit accumulates.

What happens if I do not have enough credit for my order?

You will automatically pay with your credit. If the amount of your order is higher than the remaining credit, you will pay the remaining amount using one of the available payment methods.

Why a coffee subscription?

Always discount on coffee
Enjoy up to 10% discount on coffee.
When it suits you
You choose the coffee you want and the delivery moment. We deliver your coffee at home for free.
Coffee credit from €15 per month
Pick a monthly plan that suits you. Buy coffee, accessories or treats with your monthly credit.

How does it work?

Choose a monthly fee

Choose a monthly fee that suits you. You pay the amount for the first month immediately, we collect the subsequent payments from your account or credit card each month.
The monthly fee will be converted into credit

The credit will be credited to your Nespresso account and remains valid for two years.
Place an order when it suits you

Use your credit to order coffee whenever you want. Eventually, set up a recurring order for added convenience.

Free delivery

Order and receive your machine the next day

Machine support

Watch videos and instructions on how to use your machine

Check videos

Free trial pack

You will receive a trial pack so you can try our coffee

Italian style coffees

Espresso

(25 ml)

Lungo

(110 ml)

Milk foam

Specifications

Energy consumption class

A
Power saving mode

Auto-off after 9 mins
Fast-heat-up time

25 seconds
Water tank capacity

1.1 Litre
Capsule container capacity

10 capsules
Dimensions (w x d x h)

21.9 x 37.2 x 27.8 cm
Weight

4 kg
Warranty

3 years
Power rating

1260 Watt

Download User manual in PDF

RETRO-MODERN DESIGN

All roads lead to the Nespresso CitiZ coffee machine with its powerful design, inspired by the architecture of a big city. It is stable, elegant and has a retro-modern look. The CitiZ is easy to operate, with two programmable buttons for espresso and lungo. You can fold the cup holder for larger coffees or milk recipes. The high-pressure pump ensures that the flavors and aromas come into their own, including the signature Nespresso crema. Thanks to the energy-saving function, the machine switches off automatically when you are away all day. In short: a nice mix of style and materials.

My machine is not working properly. What should I do? TROUBLESHOOT

Frequently Asked Questions

1. 3 serving options, indicated on the milk container: espresso macchiato (20ml), cappuccino (60ml) and latte macchiato (120ml). MAX level is 165 ml for even bigger milk recipes.

2. Pour the exact amount of milk into the container: all the milk will be used. Press the MILK button to prepare an espresso milk recipe.

3. After 1 preparation, detach the top of the reservoir and refill the milk for a second preparation.

4. The CLEAN cleaning alert lights up 30 minutes after preparation and blocks the milk system, so you can clean the milk components.

The machine has three buttons, which can be used to prepare an Espresso, a Lungo or milk-based coffee drinks. The machine has a single-head system and uses all of the milk in the container to prepare your favourite coffee. The markings on the milk container indicate exactly how much milk should be used for the perfect Cappuccino or Latte Macchiato. The coffee recipes have all been preprogrammed according to the factory settings, but can be adjusted to suit your personal preferences.

The machine has a single-head system and uses all of the milk in the container to prepare your favourite coffee. The markings on the milk container indicate exactly how much milk should be used for the perfect Cappuccino or Latte Macchiato. To prepare a Latte Macchiato, fill the milk container up to the second marking, insert a capsule and press the milk button. The machine will automatically fill the glass with milk foam and stop frothing when the milk container is empty.

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Citiz & Milk

Citiz & Milk

Nespresso subscription

Free welcome pack

Choose a monthly fee

The monthly fee will be converted into credit

Place an order when it suits you