Machine Assistance

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  • Exceptional coffee quality
  • An innovative solution for every business
  • Customer service
  • Lower impact, Higher Taste

Exceptional coffee quality

From coffee cherry to cup. Our coffee specialists and local farmers strive for pure perfection to treat your business to an unforgettable experience.

An innovative solution for every business

Compact and easy to use or innovative and advanced. We offer you professional coffee machines that meet your company's specific needs.

Customer service

At Nespresso Professional, you can enjoy a wide range of services, so you can focus on your business without any worries. You can reach our customer service on the toll-free number 0800 496 53 from Monday to Saturday between 8:00 and 19:00.

Lower impact, Higher Taste

Thanks to our sustainable actions, our coffee has a lower carbon footprint than a fully automatic system.

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Nespresso Assistance

In case you need immediate assistance with your machine, choose the model of your machine and let us guide you through our videos.

Select your machine

  • Zenius

  • Gemini

  • Nespresso Momento

  • Aguila

Maintenance

  • Descaling Your Machine

    3 min

  • Directions for using your machine

    4 min

  • How to install a filter

    1 min

    Accessories for your
    Zenius

    OUR SERVICES

    • MACHINE ASSISTANCE
      Technical assistance can be provided over the phone, however if a technician is required this can be provided on site within 2 working days*
      *If you have a service package for your machine, we will adhere to the service level agreed in your service package.
    • CUSTOMER CARE
      Coffee Specialists are available 7 days a week from 8AM to 7PM from Monday to Saturday and from 9 to 5.30PM on Sunday via phone to assist you with all your coffee needs
    • MACHINE LOAN
      Receive a temporary replacement machine during the maintenance of your own machine.*
      *Subject to availability, if your machine cannot be repaired on site

    Nespresso Assistance

    Do you need immediate assistance for your machine ?

    Call us on 0800 496 53 for immediate troubleshooting assistance

    Freephone number, available from 8AM to 7PM from Monday to Saturday and from 9 to 5.30PM on Sunday.


    Contact us