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Nespresso Assistance
In case you need immediate assistance with your machine, choose the model of your machine and let us guide you through our videos.
Maintenance
Descaling Your Machine
3 min
Directions for using your machine
4 min
How to install a filter
1 min
Accessories for your
Zenius
OUR SERVICES
MACHINE ASSISTANCE
Technical assistance can be provided over the phone, however if a technician is required this can be provided on site within 2 working days*
*If you have a service package for your machine, we will adhere to the service level agreed in your service package.CUSTOMER CARE
Coffee Specialists are available 7 days a week from 8AM to 7PM from Monday to Saturday and from 9 to 5.30PM on Sunday via phone to assist you with all your coffee needsMACHINE LOAN
Receive a temporary replacement machine during the maintenance of your own machine.*
*Subject to availability, if your machine cannot be repaired on site
Nespresso Assistance
Do you need immediate assistance for your machine ?
Call us on 0800 496 53 for immediate troubleshooting assistance
Freephone number, available from 8AM to 7PM from Monday to Saturday and from 9 to 5.30PM on Sunday.
Contact us