A world of services

Benefit from our range of services designed for professionals

Order

Coffee Specialists are available to advise you on your coffee selection and to ensure easy ordering and convenient delivery, tailored to your needs.

  • ORDER ONLINE

    Discover the entire Nespresso universe and place your orders easily, 24/7

    ORDER NOW

  • Call us

    Our Coffee Specialists are available daily between 8am to 10pm to assist you.

    CONTACT US

1 800 80 6507 (Toll free, 8am-10pm Monday to Sunday)

Delivery

Order your coffee capsules online or via our toll-free hotline at 1 800 80 6507 (Toll free, 8am-10pm Monday to Sunday) and receive your order at your convenience.

  • Free Delivery

    Enjoy free delivery when you purchase a minimum 300 capsules.

  • Fast Delivery

    Delivery takes up to 4 working days for West Malaysia and up to 7 working days for East Malaysia.

(1) Free delivery with minimum purchase of 300 capsules on www.Nespresso.com/pro/my/en
Delivery is done by our partner delivery service of DHL Malaysia.
Shipment will be at any address of your choice.

After-Sales

Our technical specialists are available to help you using your machine, and if needed, to give you an immediate diagnosis over the phone*.

  • Assistance videos

    Let us guide you through our videos

    Learn more

  • Machine service

    As a Nespresso customer you can benefit after buying a coffee machine from a 12 month warranty as well as from a service and maintenance of your machine*

  • Intervention

    Our technicians can provide depending on your machine model on site assistance within 6 hours until up to maximum 2 working days*

  • Machine loan

    Nespresso provides a substitute machine during servicing if the repair of your machine is not possible on site**

* 1 800 80 6507 (Toll free, 8am-10pm Monday to Sunday)
**These services are subjected to availability. Please contact your commercial agent for more information.

Sustainability

Nespresso commits to become actor of a sustainable coffee economy, from coffee production to capsules recycling.

Since its creation, Nespresso made the choice of aluminium, because it is the ideal material to protect the aromas of its coffees. Moreover, it presents the advantage of being 100% recyclable.

  • Sustainability

    Learn more about the sustainability program of Nespresso

    Discover More

Other Services

Nespresso offers a complete range of dedicated services for you to savor your coffee in the best conditions, even during your events: open days, seminars, conferences...

  • Event service

    You can rent a coffee machine for special events*

    Discover more

  • Set up

    Installation and demonstration of your new machine*

*Those services may be charged, please contact your commercial agent for further information.

  • Not yet a customer?

    Contact us here to find out more about Nespresso Professionnal

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  • Already a customer ?

    Ask your question here about your order or your machine

    Contact us