A world of services

Benefit from our range of services designed for professionals

Order

Coffee Specialists are available every working day from 8 am until 7 pm to advise you on your coffee selection and to ensure easy ordering and convenient delivery, tailored to your needs.

  • ORDER ONLINE

    Discover the entire Nespresso universe and place your order easily online at any time.

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  • EASY ORDER

    Never run out of stock of your favorite Nespresso coffees

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  • TELEPHONE ORDER

    Our coffee specialists are available to help you daily from 6 am until 10 pm.*

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*0800 22 11 13 (free of charge)

  • Easy Order

    Never run out of stock of you favorite Nespresso coffees.

    • Free delivery: After signing the contract, use free delivery for orders of more than 150 capsules via the e-shop or for orders of more than 600 capsules via e-mail or telephone
    • Automatic Shipment: receive your order at the frequency of your choice*
    • No commitment: Modify or cancel your easyorder utill 2 days before the shipment*

    *Depending on your contract specifications

Delivery

Order your Nespresso capsules by phone or online, and receive them within 2 working days.

  • Free Delivery

    Free delivery from 150 capsules ordered within one working day.

  • Fast Delivery

    Delivery on the following working day.

After-Sales

Our technical specialists are available to help you using your machine, and if needed, to give you an immediate diagnosis over the phone.*

  • Machine service

    As a Nespresso customer you can benefit after buying a coffee machine from a 24 month warranty as well as from a service and maintenance of your machine*

  • Intervention withint 48 hours

    Our technicians can provide depending on your machine model on site assistance within 48 hours.*

  • Machine loan

    Nespresso provides a substitute machine during servicing if the repair of your machine is not possible on site.*

*Those services may be charged, please contact your commercial agent for further information.

Recycling

Nespresso commits to become actor of a sustainable coffee economy, from coffee production to capsules recycling.

Since its creation, Nespresso made the choice of aluminium, because it is the ideal material to protect the aromas of its coffees. Moreover, it presents the advantage of being 100% recyclable.

  • Sustainability

    Learn more about the sustainability program of Nespresso

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  • Recycling

    Discover our solutions to recycle your capsules

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Other Services

Nespresso offers a complete range of dedicated services for you to savor your coffee in the best conditions, even during your events: open days, seminars, conferences...

  • Event service

    You can rent a coffee machine for special events*

  • Set up

    Installation and demonstration of your new machine*

  • Water analysis

    Provision of filters to optimize your water quality*

*Those services may be charged, please contact your commercial agent for further information.

  • Not yet a customer?

    Contact us here to find out more about Nespresso Professionnal

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  • Already a customer?

    Ask your question here about your order or your machine

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