How Nespresso Uses Your Data | Nespresso

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How we use your data

How we use your data

Last update made on the 17/02/2022

Other sources of personal data

Some Nespresso Connected Machines may capture data regarding your coffee habits, such as preferred cup size or consumption habits. You can find out more about how Nespresso coffee machines process your data by visiting connected machines. This information is not currently stored against your personal data or with your account data.

Telephone Calls may be recorded for quality and training purposes.

Videos or photos you share with us or tag us in via Social Media Networks may be processed with your permission. We have a specific Consumer Generated Privacy Notice which you can read here. This information is not stored against your personal data or with your account data.

Some Nespresso Boutiques are fitted with CCTV to help protect our staff and customers. As a result, your image may be captured during your visit.

Aggregated data

We are always developing our platforms and products in order to improve your experience. Nespresso captures and uses aggregated data to do this. Below is some examples of the type of data we use. It’s important to note that this data is never linked to an individual.

  • The internet connection and browsers use, as well as devices uses to visit our site (e.g. such as mobile, desktop or tablet)
  • Information gathered by cookies on our site
  • Adverts clicked on to lead individuals to our site and webpages visits on our site
  • Search terms entered
  • Social media profiling