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The Nespresso Club:
The Ultimate Coffee experience
Guided tour of exclusive privileges
Ordering coffee 24 hours a day, 7 days a week, learning the secrets of coffee and its enjoyment, benefiting from exclusive and personalized contact and advice from Coffee Specialists, being invited to exclusive events in boutiques, and discovering innovative and convenient delivery services…
By combining our clever coffee capsule with our high tech machine, we have mastered the art of the perfect coffee. The Nespresso Club is now dedicated to providing you the ultimate coffee experience, every day…
Welcome to the Nespresso Club
Enter a world of
Privileges
As soon as you place your first order, you become a Club Member and benefit from the Club privileges.
You receive a membership number, keep it safe; and remember to always use your Club Member number when placing your order to benefit from our dedicated offers and services.
Personalized customer care
Our Coffee Specialists are available on 0800 022 23 20, 7 days a week to answer all your questions on Grands Crus or how to use your Nespresso machine. We also propose online assistance and FAQ if needed.
Contact us
Ordering and delivery facilities
You can conveniently order either online, via our Nespresso applications, by telephone on 0800 022 23 20 in our Nespresso Boutiques or by mail.
We also propose various delivery and pick-up possibilities: delivery at home, in your nearest pick-up point… We constantly innovate and create new Boutiques concept like the Nespresso Cube to offer you the best coffee experience anytime, anywhere.
Machine Care
Because only great coffee can only be prepared with a great machine, we pay special attention to maintaining your machine in a good shape: special tips and techniques, online videos, machine repair service.
View the machine assistance service
Please note that you can benefit from the best support from our specialists when you’re your machine is registered. Register your machine now
Latest News
By becoming a Nespresso Club Member you will discover all the latest news on our products and services: new developments in coffee, accessories and machines, tasting events…
Dedicated offers and invitations
Entering the Nespresso Club is also entering a world of privileges and delectable experiences: we like to surprise you and delight your senses with kind thoughts, exclusive offers, and invitations to special events.
MagazineNespresso Magazine
The Nespresso Magazine is a bi-annual rendez-vous with an international city, publishing original writing on topics as varied as lifestyle, gastronomy, interior design and travel, all related to the world of coffee.
View the online versionWho we are
From pioneer to reference in premium portioned coffee
The Nespresso story began with a simple idea: enable anyone to create the perfect cup of espresso coffee – just like a skilled barista. From its beginning in 1986, Nespresso has redefined and revolutionized the way millions of people enjoy their espresso coffee. It has shaped the global coffee culture.
Our singular focus is on delivering highest quality coffees and ultimate coffee experiences to our consumers’ cup after cup. We compete in both the business-to-consumer and business-to-business segments, allowing consumers to enjoy our highest quality coffees at home and to recreate these perfect coffee moments wherever they may be.
The entire Nespresso system – the interaction of the original Nespresso aluminium capsule with the genuine Nespresso machine – is designed to ensure the consistent quality that has made Nespresso the reference in the portioned coffee sector and one of the fastest growing global food and beverage brands.
Our Unique Business Model allows us to guarantee quality at every stage of the sourcing, production and sale of our coffees, and to maintain a direct privileged relationship with our consumers.
Every Nespresso capsule sold in the world is produced in one of our two state-of-the-art production centers in Switzerland.
Your Coffee
Perfect coffee in every cup
To obtain the perfect coffee, Nespresso Experts seek out only the finest green coffees, which offer the most tantalising aromatic promises: Only 1-2% of the world’s green coffee crop meets the Nespresso specific taste, aroma profiles and quality standards.
Then, virtuoso 'alchemists' compose the blend from these diverse origins and decide upon a specific roasting and grinding profile. Such is the job of Nespresso Coffee Experts, insatiable travellers, creators of Grands Crus and of pure pleasure…
Nespresso offers a unique choice of varieties to satisfy every taste at any moment of the day. From intense to decaffeinated, from pure origins to flavored, let yourself be tempted by our range of Grands Crus.
Our Limited Editions
Each year, several Grands Crus with astonishing characters are offered to Club Members in a Limited Edition range.
The alchemy of coffee and milk
All Nespresso Grands Crus blend beautifully with milk (Cappuccino, Caffè Latte and Latte Macchiato); even Grands Crus of a more delicate and nuanced character develop surprising new dimensions when combined with milk, froth, or cream.
Nespresso partnership for sustainability
Launched in 2003, our AAA Sustainable Quality Program* seeks to ensure the highest quality and sustainability of our coffee, while helping to improve living standards for farmers and their families.
The AAA program covers:
Fair pay for workers
Proper working conditions
Training in sustainable production techniques
Today, the program covers 80% of our green coffee production and reaches 62,000 farmers in 8 countries of origin. *AAA is part of our broader environmental commitment, Ecolaboration™. Our program is implemented and monitored in partnership with the Rainforest Alliance.
Did you know that Nespresso capsules are recyclable? Nespresso coffee capsules are made from aluminium, an ecological choice, as it can be endlessly and easily recycled. These specially designed, hermetically sealed capsules also preserve all the freshness and delicious aroma of our Grands Crus.
Thanks to the Nespresso dedicated recycling scheme, part of our broader ‘Ecolaboration’ commitment, we make it easy for customers to recycle.
Your Machine
The traditional selection, treatment and blending of coffees from different origins is finally revealed at the moment of extraction. With 19 bar pressure, ease of use and timeless design, the Nespresso machines have been originally developed to release the soul of each Nespresso Grand Cru in its finest details.
This combination guarantees you, cup after cup, the pleasure of an unctuous espresso rich in aromas.
Nespresso: a world of services
Guided tour of exclusive privileges
Ordering coffee 24 hours a day, 7 days a week, learning the secrets of coffee and its enjoyment, benefiting from exclusive and personalized contact and advice from Coffee Specialists, being invited to exclusive events in boutiques, and discovering innovative and convenient delivery services…
By combining our clever coffee capsule with our high tech machine, we have mastered the art of the perfect coffee.
The Nespresso Club is now dedicated to providing you the ultimate coffee experience, every day…
Welcome to Nespresso !
Benefit from our range of personalised services, designed just for you.
