NESPRESSO PROMOTION

Unfortunately, you cannot combine our promotions, as mentioned in the terms and conditions. The most advantageous promotion will be added to your bastket or use the second promotion in another order.

You can benefit from all the promotions of the country your Nespresso account is registered in. For example: customers with a Luxembourgish address and a Luxembourgish Nespresso account, you can avail of all the promotions listed on the Belgian website, but not from those on the Dutch or French websites. Your order will only be delivered to the country of your account, not to an address abroad. If you have an address in another country, you can of course also create a Nespresso account in that country to order coffee.

‘Machine without cost’ is a discount plan that allows you to recover up to 100% of the price of your Nespresso machine thanks to recurring discounts on capsules. You can only register 1 participating Original Line machine under this programme, and only if purchased in MediaMarkt, Krëfel, Vanden Borre, Fnac, Coolblue, Art&Craft, Wara Shop, Bol.com or an independent store in Belgium.
You can find more info here.

It’s a pity you placed an order just before the promotion. However, it’s not possible to benefit from an action before the communicated starting date or after the end date. Luckily, Nespresso always has many interesting promotions up its sleeve. Keep an eye on your mailbox and on our website to ensure you’re right on time for the most interesting promotions for you!

When checking out your order, once you validate your shopping bag, click 'I would like to use a promotion code'. Enter your promotion code in the field and click ‘ok’ to apply it, before you proceed to the delivery step.

Forgetting a promotional code happens to the best of us, so don’t worry! Either place a new order with the promotion code or contact one of our Coffee Specialists via WhatsApp or chat for assistance with your initial order. They’ll be more than happy to help you.

You can claim your promotion here: www.nespresso.com/lu/en/machineoffer

We aim to show you only promotions you'll truly love. That’s why we personalise your promotions based on your coffee and purchase preferences. That is the reason your offer page might look a little different from your friends’ pages.

This is often the case, but please check the terms and conditions of the promotions for detailed information.

The terms and conditions of the promotion clearly mention the start and end date of the promotion, of course, as long as stocks last. So better order early than late.

For promotions with a gift, the gift will automatically appear in your shopping bag with your order. Price reductions, on the contrary, are applied directly to the total price of your shopping bag, not by product. Please double-check that you meet the conditions to benefit from the promotion. You can find this information in the terms and conditions of the promotion.

We’re sorry to hear the gift you received is not up to par with your expectations. Unfortunately, it’s not possible to exchange or return your gifted item, but feel free to leave us your feedback. Thanks to your input, we’re able to tailor our promotions to suit your taste even more.

We understand it’s disappointing that you did not receive the item you expected. Please contact one of our Coffee Specialists via WhatsApp or chat for assistance – they’ll be more than happy to help you.

Promotion permitting, we offer you the opportunity to choose your gift. This feature is available exclusively on the website and in our Boutiques. If you meet the conditions for the promotion, you can choose your gift by clicking 'Choose my gift' at the top of the product page list. A message with the various possible choices will be displayed. You can also choose your gift at checkout. Always check in the shopping bag summary that your gift has been added before proceeding. We don’t want you to miss out.

Yes, please become a member to receive our latest newsletters and promotions. That way, you won’t miss any special deals.

Your Ambassador status is based on your seniority at Nespresso or your coffee orders. You can check all Ambassador advantages on the benefits page.