Nespresso technical service for professionals

Benefit from our range of services designed for professionals

Order

Coffee Specialists are available to advise you on your coffee selection and to ensure easy ordering and convenient delivery, tailored to your needs.

  • ORDER ONLINE

    Discover the entire Nespresso universe and place your orders easily, 24/7

    ORDER NOW

  • TOLL-FREE PHONE NUMBER

    An expert available to help you, from Monday to Saturday (except national holidays), 8am to 7pm: 900 11 00 20.

    CONTACT US

  • BOUTIQUE

    Find your nearest Boutique

    FIND A BOUTIQUE

Delivery

Order your Nespresso Coffees by phone or online, and receive them within two working days. Select Nespresso Your Time*** and receive your order at the time of your choice.

  • Free Delivery

    Free delivery on orders of 300 or more capsules*

  • Express Delivery

    Delivery of your order within 2h**

  • Nespresso Your Time

    Your delivery at the time of your choice**

*Free shipping for orders of over 300 capsules
**Service subject to geographical limitations
***Service available by phone only

After-Sales

Our technical specialists are available to help you using your machine, and if needed, to give you an immediate diagnosis over the phone*.

  • Assistance videos

    Let us guide you through our videos

    Watch videos

  • Technical support

    If you need assistance for your machine, contact us on 900 11 00 20 and an expert technician will help you over the phone

  • 6-48h Intervention

    Our technicians can provide on site assistance within 6-48h**

  • Machine loan

    Nespresso provides a substitute machine during servicing if the repair of your machine is not possible on site***

*Free phone number 900 11 00 20 (Monday to Saturday except national holidays from 8am to 7pm).
**Those services may be charged, please contact your commercial agent for further information.

Recycling

Nespresso commits to become actor of a sustainable coffee economy, from coffee production to capsules recycling.

Since its creation, Nespresso made the choice of aluminium, because it is the ideal material to protect the aromas of its coffees. Moreover, it presents the advantage of being 100% recyclable.

  • Sustainability

    Learn more about the sustainability program of Nespresso

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  • Recycling

    Discover our solutions to recycle your capsules

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Other Services

Nespresso offers a complete range of dedicated services for you to savor your coffee in the best conditions, even during your events: open days, seminars, conferences...

  • Event service

    You can rent a coffee machine for special events*

  • Set up

    Installation and demonstration of your new machine*

  • Water analysis

    Provision of filters to optimize your water quality*

*Those services may be charged, please contact your commercial agent for further information.

  • Not yet
    a customer ?

    Contact us here to find out more about Nespresso Professionnal

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  • Already a customer ?

    Ask your question here about your order or your machine

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