Machine Assistance | Coffee Machine Guide | Nespresso Professional HK

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Nespresso Assistance

In case you need immediate assistance with your machine, choose the model of your machine and let us guide you through our videos.

Select your machine

  • Zenius

  • Gemini

  • Momento

  • Aguila

Maintenance

  • How To - Descaling

    1 min

  • Directions for Use

    1 min

  • How to install filter

    1 min

    OUR SERVICE PARTNER IS AT
    YOUR DISPOSAL

    • Machine service
      Upon request we provide a complete maintenance service on location once a year.*
    • INTERVENTION
      Receive technical assistance for your machine within 2 working days. A specialist will be at your disposal for maintenance and repairs of your machine.*
    • MACHINE LOAN
      Receive a temporary replacement machine during the maintenance of your own machine.*

    Nespresso Assistance

    Do you need immediate assistance for your machine ?

    Contact us for assistance on 8101 1183 (Hong Kong) / 0800 940 (Macau) (24/7 toll-free) / +852 3124 3297 (International), the service is available 24/7.


    Contact us