A world of services

Benefit from our range of services designed for professionals

Order

Our Coffee Specialists are available to advise you on your coffee selection and to ensure easy ordering and convenient delivery, tailored to your needs.

  • ORDER ONLINE

    Discover the entire Nespresso universe and place your orders easily.

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  • EASY ORDER

    Never run out of stock of your favorite Nespresso coffees

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  • MONDAY TO FRIDAY FROM 09:00 TO 18:00

    An expert available to help you*

    CONTACT US

*0800 008 500 free toll number from Monday to Friday, 09:00-18:00

  • Easy Order

    Never run out of stock of you favorite Nespresso coffees.

    • Free standard delivery (24 h): Upon signing up, benefit from free delivery for 200 capsules per order
    • Automatic shipment: Receive your order at a specific frequency*
    • Changes: Modify your easy order via phone or online*
    • Easy to manage: Manage your order from Monday to Friday, from 09:00 to 18:00 at 0800 008 500

    *depending on your contract specifications

Delivery

Order your coffee capsules by phone or online, and receive them within two working days

  • Free Delivery

    Free delivery for any order which contains a coffee machine, or contains more than 200 capsules or has a higher value than 420 lei.

  • DELIVERY WITHIN 48 HOURS

    Your order will arrive to you in maximum 48 hours.*

* If you place the order in a working day until 15:00, your order will pe delivered at the indicated address, from Romania, in at least 2 working days.

After-Sales

Our technical specialists are available to offer assistance in how to use your machine, and if needed, to give you an immediate diagnosis over the phone*.

  • Assistance videos

    Let us guide you through our videos

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  • Machine service

    As a Nespresso customer you can benefit after buying a coffee machine from a 24 month warranty as well as once a year, we provide a complete on site maintenance, on demand

  • Intervention

    Our technicians can provide depending on your machine model on site assistance within maximum 2 working days

  • Machine loan

    Nespresso provides a substitute machine during servicing if the repair of your machine is not possible on site

*For further information, please contact our Customer Relationship Center at 0800 008 500.

Other Services

Nespresso offers a complete range of dedicated services for you to savor your coffee in the best conditions, even during your events: open days, seminars, conferences...

  • Event service

    You can rent a coffee machine for special events*

  • Set up

    Installation and demonstration of your new machine*

  • Water analysis

    Provision of filters to optimize your water quality*

* For further information, please contact our Customer Relationship Center at 0800 008 500.

  • Not yet a customer ?

    Contact us here to find out more about Nespresso Professionnal

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  • Already a customer ?

    Ask your question here about your order or your machine

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