A world of services

Benefit from our range of services designed for professionals

Order

Coffee Specialists are available to advise you on your coffee selection and to ensure easy ordering and convenient delivery, tailored to your needs.

  • ORDER ONLINE

    Discover the entire Nespresso universe and place your orders easily.

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  • ORDER BY PHONE

    An expert available to help you*

    Contact us

* Toll free 0809 010 682

Delivery

Order your coffee capsules by phone or online, and receive them within two working day with standard delivery

  • Free Delivery

    Free delivery from 400 capsules ordered*

  • Standard Delivery

    Delivery within the next 2 working day if ordered by 4 p.m.**

*You can enjoy free delivery on the purchase of 400 capsules (8 boxes) or more. Other than above condition, you have to pay NT$ 95 delivery fee.
**Delivery within the following 2 working day when ordered until 4 p.m. No delivery on Sundays.

After-Sales

Our technical specialists are available to help you using your machine, and if needed, to give you an immediate diagnosis over the phone*.

  • Assistance videos

    Let us guide you through our videos

    Learn more

  • Machine service

    As a Nespresso customer, you benefit from a standard machine warranty. Warranty period depends on your contract with Nespresso.

  • Intervention

    Our technicians can provide depending on your machine model on site assistance within 6 hours until up to maximum 2 working days***

  • Machine loan

    Nespresso provides a substitute machine during servicing if the repair of your machine is not possible on site***

* Toll free 0809 010 682
***Those services may be charged, please contact your commercial agent for further information.

Recycling

Nespresso commits to become actor of a sustainable coffee economy, from coffee production to capsules recycling.

Since its creation, Nespresso made the choice of aluminium, because it is the ideal material to protect the aromas of its coffees. Moreover, it presents the advantage of being recyclable.

Other Services

Nespresso offers a complete range of dedicated services for you to savor your coffee in the best conditions, even during your events: open days, seminars, conferences...

  • Event service

    You can rent a coffee machine for special events*

  • Set up

    Installation and demonstration of your new machine*

*Those services may be charged, please contact your commercial agent for further information.

  • Not yet a customer ?

    Contact us here to find out more about Nespresso Professionnal

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  • Already a customer ?

    Ask your question here about your order or your machine

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