Frequently Asked Questions

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FAQs

Please find below the most Frequently Asked Questions to Nespresso's Customer Service Center.

We hope we can assist you with an answer to any of your questions!

Contact us

Need further assistance? The Nespresso Club Coffee Specialists are available to answer questions about our coffees, help with any coffee machine related questions and receive your orders.

Chat with us

By live chat

Monday to Friday: 8AM-10PM ET
Saturday & Sunday: 8AM-8PM ET

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Nespresso Messenger

By Messenger

Place your order via Messenger with a Coffee Specialist!
Monday to Friday: 9AM-6PM ET

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Call us

By phone

General Calls
Monday to Friday: 8AM-10PM ET
Saturday & Sunday: 8AM-8PM ET

Technical Support
Monday to Friday: 8AM-10PM ET
Saturday & Sunday: 8AM-8PM ET

1-855-325-5781