It is not possible to buy professional capsules in Nespresso Boutique. Here are two ways you can buy professional capsules: buy them online on the Nespresso Professional website or contact our Customer service team via the live chat or by phone at 1-855-325-5783.

The Zenius can brew three coffee sizes; Ristretto, Espresso and Lungo plus hot water for tea.​ The Nespresso Momento 100 can brew five coffee sizes; Ristretto, Espresso, Lungo, Americano and Large Americano plus hot water for tea.

You can find assistance videos for each professional machine here.

Nespresso Professional coffee machines are simple to keep clean, so your team’s coffee supply can remain uninterrupted. Most machines require a simple clean each day, and then descaling periodically depending on the volume of use. To find out more for each specific machine, visit the Nespresso Assistance page here where you can find videos.

We offer all our Nespresso Professional customers assistance and technical support via our Customer service team, who you can reach by calling 1-833-416-0431. Our team is available over the phone seven days a week to assist your business, giving you added peace of mind. From helping you select a coffee to troubleshooting any technical difficulties, we're here to ensure your team's coffee supply remains uninterrupted. Each Nespresso Professional machine has a warranty period, meaning the repair, replacement or reimbursement (at Nespresso’s choice) of any defective Machine or parts (excluding Removable Parts, defined in the warranty terms) will be covered free of charge during this time. Outside of the warranty period, we can also facilitate this for you at a set repair fee.

If you use a household machine in your business, such as a Vertuo or Original machine, we invite you to order your capsules on the Nespresso.ca website. There's no need to switch to a Nespresso Professional account. However, if the machine is used by more than 10 employees, we recommend that you consider purchasing one of our Professional machines designed to meet higher demands. Contact us to Learn more about our professional solutions.

Centrifusion™ technology is an intelligent extraction system that combines infusion with centrifugal force. With its barcode technology, Vertuo offers an extremely high level of precision. The system recognizes each coffee capsule, then adjusts the brewing parameters – such as temperature, crema, flow, rotation speed and water/coffee contact time – to deliver the best results in every cup.