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A world of services
Benefit from our range of services designed for professionals
Order
Coffee Specialists are available to advise you on your coffee selection and to ensure easy ordering and convenient delivery, tailored to your needs.
ORDER ONLINE
Discover the entire Nespresso universe and place your orders easily, 24/7
RECURRING ORDER
Never run out of stock of your favourite Nespresso coffees
Dedicated Support
An expert available to help you on 0808 100 8844*
*Coffee Specialists are available Monday to Friday, 8am to 6pm on freephone 0808 100 8844
Recurring Order
Never run out of stock of you favourite Nespresso coffees.
- Free delivery: Upon signing up, benefit from free delivery for 200+ capsules per order
- Automatic shipment: Receive your order at a specific frequency*
- Changes: Modify your easy order via phone or online*
- Easy to manage: Manage your order 24/7 online in "My Account" or call us on 0808 100 8844
*depending on your contract specifications
Delivery
Order your coffee capsules by phone or online, with free delivery on any online orders of 300 capsules or more
STANDARD DELIVERY
Delivery within 4 - 6 working days for capsule orders placed by 3:30pm T&Cs apply*
Free Delivery
Free delivery on all orders made on Nespresso.com/pro of 300 or more capsules
*Nespresso does its utmost to ensure standard deliveries (after receipt of cleared funds and subject to stock availability, factors beyond Nespresso’s reasonable control and finance validation checks that Nespresso, in its absolute discretion, deems to be necessary) within 4-6 working days to the UK mainland (for orders placed by 3:30pm). In case the delivery has not occurred within the above indicated term, you should either make contact with Nespresso to agree on an additional delay to deliver the Products, or cancel your order by notifying Nespresso.
In order to deliver orders on time, Nespresso strives to keep sufficient stocks of Products. However, it is possible that stocks of certain products turn out to be insufficient for all deliveries to be effected on time. In such cases, you accept that Nespresso is entitled to complete partial deliveries, or to defer delivery. Orders for Products available in limited quantities (such as Limited Editions, etc.) will only be accepted by us as long as stocks allow.
After-Sales
Our technical specialists are available to help you using your machine, and if needed, to give you an immediate diagnosis over the phone*.
Assistance videos
Learn moreLet us guide you through our videos
Machine care
Machine maintenance provided on location**
Assistance
Technical assistance can be provided over the phone, however if a technician is required this can be provided on site withing two working days.***
Loan
Receive a temporary replacement machine during the maintenance of your own machine.****
* Freephone 0808 100 8844, available Monday to Friday, 8am to 6pm
**Frequency is determined by Nespresso.
***Services may be chargeable, please contact us for more information.
****Subject to conditions and availability
Recycling
On our path as a B Corp™, we’re more committed than ever to optimising resources and minimising waste. Every action has an impact.
Over the last 30 years, together, we’ve strived to give the aluminium and used coffee grounds in our capsules a new lease of life. This is just the beginning, as we use more recycled content and extend recycling through industry-wide collective systems.
Sustainability
Learn more about our commitment to sustainability
Recycling
Learn how to recycle your capsules
Other Services
Nespresso offers a complete range of dedicated services for you to savor your coffee in the best conditions, even during your events: open days, seminars, conferences...
Set up
Installation and demonstration of your new machine*
Water analysis
Provision of filters to optimize your water quality*
*These services may be charged, please contact your commercial agent for further information.
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Already a customer?
Contact usGet in touch with a Coffee Specialist today