Coffee Machine Assistance

In case you need immediate assistance with your machine, choose the model of your machine and let us guide you through our videos.

Select your machine

  • Nespresso Momento

  • Zenius

  • Gemini

  • Aguila

Maintenance

  • Installation

    1 min

  • Coffee preparation

    2 mins

  • Machine daily care

    2 mins

  • Descaling

    2 mins

  • Machine troubleshooting

    1 min

  • Filter installation

    1 min

    Discover more about the machineDownload the manual in PDFDownload important information on cleaning and maintaining your machine

    Accessories for your
    Nespresso Momento

    OUR SERVICES

    • MACHINE ASSISTANCE
      Technical assistance can be provided over the phone, however if a technician is required this can be provided on site within 2 working days
    • CUSTOMER CARE
      Coffee Specialists are available via phone to assist you with all your coffee needs, Monday to Friday, 8am to 6pm
    • MACHINE LOAN
      Receive a temporary replacement machine during the maintenance of your own machine.*
      *Suject to availability, if your machine cannot be repaired on site

    Nespresso Assistance

    Do you need immediate assistance for your machine ?

    Call us on 0808 100 8844 for immediate troubleshooting assistance

    Freephone number, available Monday to Friday, 8am to 6pm

    Troubleshooting is easiest whilst you are with your machine, we can also offer to share a video link via text to your mobile phone which will allow us to see how the machine is operating. This proves the fastest resolutions for our customers.


    Contact us