MACHINE ASSISTANCE
Gran Lattissima
2.20 lbs
33.8 oz
7.9 x 14.4 x 10.8 inch
19 bar
after 2 mins
2 years
Instructional Guides
Factory settings
First use or after a long period of non-use
Hand washing of Rapid Cappuccino System
Assembling/Disassembling the Rapid Cappuccino System (Milk Frother)
Preparing Milk-based beverages
Coffee Preparation
Daily care
Descaling
Programming quantity
Restoring quantity to factory settings
Water hardness setting
Emptying the system before a period of non-use
Automatic power off
Instructional Videos
First use or after a long period of non-use
Preparing Milk-based beverages
Daily care
Descaling
Programming quantity
Water hardness setting
FAQs & Troubleshooting
Blinking Light Issues
- Check the mains, plug, voltage, and fuse. In case of problems, call Nespresso.
- Send appliance to repair or call Nespresso.
- Error alarm, machine needs repair. Send appliance to repair or call Nespresso.
- Water tank is empty.
- Machine is in menu mode, press simultaneously hot milk and flat white buttons for 3 seconds to exit menu mode or wait 30 seconds to exit automatically.
- Descaling has not properly completed. Repeat the descaling cycle.
- Machine triggers descaling alert according beverages consumption usage. Descale machine. Refer to section "Descaling".
- Machine is in descaling mode. Press flat white button to start descaling process.
- Disassemble the Rapid Cappuccino System and clean all components in the upper side of your dishwasher. In case a dishwasher is not available, refer to section "Hand washing of Rapid Cappuccino System".
- Machine overheat, wait until machine cools down.
- Appliance will be blocked for approximately 10 minutes after emptying procedure (refer to section "Emptying the system before a period of non-use, for frost protection or before a repair").
Coffee& Other Issues
- Water tank is empty. Fill water tank.
- Descale if necessary; refer to section "Descaling".
- Flow speed depends on the coffee variety.
- Descale if necessary; refer to section "Descaling".
- In case of problems, send appliance to repair or call Nespresso.
- Preheat cup.
- Descale if necessary; refer to section "Descaling".
- Position capsule correctly. If leakages occur, call Nespresso.
- Empty capsule container. Make sure that no capsule is blocked inside the capsule container.
- Be sure to remove the milk jug.
- Be sure to press simultaneously hot milk and flat white buttons for 3 seconds.
- Be sure to remove descaling pipe.
- Press the on-standby button (The machine is on stand-by - consumption 0.22 Wh).
Milk Frother Issues
- Use skimmed or semi-skimmed cow milk at refrigerator temperature (about 4° C).
- Milk froth regulator knob is on position. Turn it to (Froth) position.
- Rinse after each milk preparations (see section "Hand Washing of Rapid Cappuccino System").
- Descale the machine (refer to section "Descaling").
- Do not use frozen milk.
- Ensure the air aspiration part is clean. Refer to the section "Hand washing of Rapid Cappuccino System".
- Ensure all the components of the Rapid Cappuccino System are well assembled.
- Press the buttons on the sides of the milk jug to remove the parts.
- Refer to section "Assembling / Disassembling of Rapid Cappuccino System".
- The milk froth regulator knob is on (Clean) position. Turn it to (Froth) position.
FAQ's
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shipping & returns
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store locator
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Descaling Kit
The descaling agent gently eliminates the lime scale that builds up in your machine over time to ensure that your tasting experience is as perfect as the first day.
Shop Descaling KitNespresso Assistance
If you require assistance or spare parts, contact the Nespresso Club on 800-562-1465 for Original and on 877-964-6299 for Vertuo and receive personalized technical diagnosis and support.
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