MACHINE ASSISTANCE
Lattissima Touch
10 lbs
30 oz
10.2 x 13.5 x 8.1 in
19 bar
after 9 mins
2 years
10
Instructional Guides
Hand washing of Rapid Cappuccino System (R.C.S.)
Assembling / disassembling of the Rapid Cappuccino system (R.C.S)
Preparing A Cappuccino and Latte Macchiato
Programming Quantity For Cappuccino - Latte Macchiato
First use or after a long period of non-use
Coffee Preparation
Reset to factory settings
Programming Coffee Quantity
Emptying the system before a period of non-use or before a repair
Cleaning
Energy saving mode
Water hardness setting
Descaling
Instructional Videos
Preparing A Cappuccino and Latte Macchiato
First use or after a long period of non-use
Programming Coffee Quantity
Cleaning
Water hardness setting
Descaling
FAQs & Troubleshooting
Blinking Light Issues
- Send appliance to repair or call Nespresso at 877-964-6299.
- Error alarm, machine needs repair. Send appliance to repair or call Nespresso at 877-964-6299.
- Water tank is empty.
- Machine is in menu mode, press latte Macchiatto and milk froth button for 3 seconds to exit menu mode or wait 30 seconds to exit automatically .
- Machine triggers descaling alert according beverages consumption usage.
- Descale machine.
- Descaling process not done correctly.
- Descale machine.
- Machine is in Descaling mode. Press warm milk button to start descaling process.
- Machine blocked due to scale level too high
- Descale machine.
- Rinse Milk system.
- Empty capsule container.
- Make sure that no capsule is blocked inside the capsule container.
- Check the outlets, plug, voltage, and fuse. In title of any problems, call Nespresso at 877-964-6299.
- Be sure to remove the milk jug.
- Be sure to press Latte Macchiatto and warm milk froth button for 3 seconds.
- Remove descaling pipe.
Coffee& Other Issues
- Check the water tank, if empty, fill with potable water.
- Descale it if necessary.
- Flow speed depends on the coffee variety
- Descale if necessary.
- In title of problems, send appliance to repair or call Nespresso at 877-964-6299.
- Preheat cup.
- Descale if necessary.
- Position capsule correctly. If leakages occur, call Nespresso at 877-964-6299.
- Machine overheated, wait until the machine cools down.
- Appliance will be blocked for approximately 10 minutes after emptying.
- Use skimmed or semi-skimmed milk at refrigerator temperature (about 4° C/39.2° F ).
- Rinse after each milk preparation (see section Hand Washing RCS. p.19).
- Descale the machine.
- Do not use frozen milk.
FAQ's
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shipping & returns
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store locator
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Descaling Kit
The descaling agent gently eliminates the lime scale that builds up in your machine over time to ensure that your tasting experience is as perfect as the first day.
Shop Descaling KitNespresso Assistance
If you require assistance or spare parts, contact the Nespresso Club on 800-562-1465 for Original and on 877-964-6299 for Vertuo and receive personalized technical diagnosis and support.
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