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MACHINE ASSISTANCE

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User Manual | 2.66MB - English

Instructional Guides

First use or after a long period of non-use

Coffee Preparation

Emptying the system before a period of non-use or before a repair

Descaling

Energy saving mode

Programming the water volume

Reset to factory settings

Cleaning

Instructional Videos

First use or after a long period of non-use

Descaling

FAQs & Troubleshooting

Blinking Light Issues

Coffee& Other Issues

FAQ's

How can we help you? Browse our most asked questions & responses to find what you're looking for.

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shipping & returns

Machines purchased directly from Nespresso can be returned up to 30 days after receipt from purchase or delivery.

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store locator

Visit one of our boutiques for a complimentary coffee tasting or get recommendations from exceptional Coffee Specialists.

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nespresso descaling kit responsive standard 2000x2000

Descaling Kit

The descaling agent gently eliminates the lime scale that builds up in your machine over time to ensure that your tasting experience is as perfect as the first day.

Shop Descaling Kit

Nespresso Assistance

If you require assistance or spare parts, contact the Nespresso Club on 800-562-1465 for Original and on 877-964-6299 for Vertuo and receive personalized technical diagnosis and support.

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Machine Registration

Register your machine through the website during the account registration process or by going to your account page and adding your machine registration in. "My Personal Information."

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