This machine makes great coffee - absolute plus. BUT After out last Nespresso Verturo machine eventually died, we bought this one quickly and it was delivered promptly next day. Unpacked it and thought, what were their designers thinking when this one came off the drawing board! In an era when bench space is SO important why design a machine that is as long as my forearm and only a hand width high?? As a result the storage tank is also tiny - half the height of the previous coffee maker. Now try and get a normal cup under the spout. As long as you only drink espressos all good....but a normal kitchen cup. No go - so you end up talking off the drip tray and then it drips on the counter top. It may look good on the add..... but look at sizes before you buy this model.