Frequently Asked Questions

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Select the plan that better fits your monthly consumption. Modify, pause or cancel anytime.

How can we help you today?

Got questions? We're here to help! Explore our FAQs for quick answers and tips to make the most of your Nespresso experience. If you still require assistance, you can get in touch with us using the methods below.

Chat with us

Our chatbot, Mia, is available 24/7 to help you with tracking your order or troubleshooting your machine.

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Phone

Our Nespresso Team Members are available 7 days a week, 7am to 12am NZDT

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