How do I obtain a perfect milk froth?

For optimal milk froth, use pasteurized whole or semi skimmed milk at refrigerated temperature. It is recommended to use the milk jug provided with the machine for an optimized performance.

My machine has little or no coffee flow?

If there is no coffee flow, please check if the water tank is correctly positioned, if empty, fill with potable water. Descale the machine, if necessary.

Is the recycle system for vertuo capsules the same as for original capsules?

Yes. All Vertuo capsules can be recycled via our recycle system.

How can I order vertuo capsules?

Vertuo capsules are exclusively available via our website or app in the Nespresso boutique or via our contact center.

How do I reset my machine back to factory settings?

This will reset all reprogrammed volumes, water hardness setting, milk temperature and milk texture settings. 1. Press and hold the Milk Temperature button for 10 seconds. 2. All lights will flash 5 times to indicate that the machine has been reset.

Limited edition

Vertuo Creatista

Revolutionary in taste & design

*Different price options available

€699

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Makes all cups sizes and styles
Automatic milk preparation with the steam pipe
Up to 50% discount on this machine in combination with a Coffee Subscription

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Coffee Styles
Product information
Specifications
Accessories

Conditions

Nespresso customers profit from exclusive benefits

Do you meet our prerequisites? Then you will get 35% discount on a new coffee machine with the purchase of at least 500 capsules.

Conditions

Your Nespresso coffee machine should be registered and at least 2 years old. On top of that, you need to have ordered at least 3 times in the past 12 months.
You must also have Connoisseur, Expert or Ambassador status and have placed at least three coffee orders in the past 12 months.
The discount is malicious and not valid in conjunction with other machine offers.

Yes, I meet the conditions

No, I do not meet the conditions

We will check during checkout whether you meet the above conditions.

You can find your registered machines including purchase data within my account. You can also register a new machine here.

Call free 0800 022 23 20 (08:00 - 20:00, 7/7) for advice

More about coffee credit

What is Nespresso credit?

Nespresso credit is the monthly amount that you receive on your account after payment of the monthly amount for your coffee subscription. The amount of your monthly Nespresso credit is equal to the monthly amount you pay for your coffee subscription. You are free to spend this credit on coffee, accessories, or delicacies through the Nespresso website, via the app, in one of our Boutiques, and through our telephone customer service.

When can I order my coffee with my Nespresso credit?

Within 2 working days after we receive your payment, we will credit the amount to your Nespresso account. From that moment on you can use the credit to place an order.

What happens if I do not (fully) use my Nespresso credit?

The Nespresso credit that you do not use remains valid for 2 years after it is added to your Nespresso account. All unused credit accumulates.

What happens if I do not have enough credit for my order?

You will automatically pay with your credit. If the amount of your order is higher than the remaining credit, you will pay the remaining amount using one of the available payment methods.

Why a coffee subscription?

Always discount on coffee
Enjoy up to 10% discount on coffee.
When it suits you
You choose the coffee you want and the delivery moment. We deliver your coffee at home for free.
Coffee credit from €15 per month
Pick a monthly plan that suits you. Buy coffee, accessories or treats with your monthly credit.

How does it work?

Choose a monthly fee

Choose a monthly fee that suits you. You pay the amount for the first month immediately, we collect the subsequent payments from your account or credit card each month.
The monthly fee will be converted into credit

The credit will be credited to your Nespresso account and remains valid for two years.
Place an order when it suits you

Use your credit to order coffee whenever you want. Eventually, set up a recurring order for added convenience.

Free-shipping

Order and receive your machine on the next day

Machine assistance

Check out videos and instructions on how to use your machine

Check videos

Free sample pack

You'll receive a sample pack so you can start trying our coffee

A full assortment of coffee sizes and styles

Espresso

(40 ml)

Double Espresso

(80 ml)

Gran Lungo

(150 ml)

Mug

(230 ml)

Cold Brew

(355 ml)

Carafe

(535 ml)

Flat White

Cappuccino

Latte Macchiato

Caffe Latte

Warme Melkschuim

Specifications

Energy label

A+
Power saving mode

Auto-off after 2 minutes
Fast-heat-up time

30 seconds (coffee) and 3 seconds (milk)
Water tank capacity

2 L
Capsule container capacity

10 small capsules / 6 large capsules
Dimensions (W x D x H)

24,5 x 47 x 32,2 cm
Weight

7,035 kg
Coffee creations mode

Concentrated coffee extractions
Connectivity

via Bluetooth® and WI-FI
Software updates to always get the best and up-to-date Nespresso experience
Milk function

Only suitable for pasteurized /UHT cow milk

Download user manual in PDF

Enhance your coffee recipes with Coffee Creations Mode

Ideal for milk-based recipes or coffee on ice.

Simply double-click the coffee button. It will blink turquoise.

The coffee extraction will be concentrated to enhance the taste.

DISCOVER THE NEW CREATISTA MACHINE

With the developed milk settings, you can prepare one of your favorite coffee recipes. With the steam pipe you can easily heat and froth the milk and with the supplied milk jug you can make Latte Art yourself. Create all barista coffee styles at home with Vertuo Creatista. Connect the machine to the Nespresso app for support with maintenance messages from your machine. The machine has a beautiful stainless steel design that cannot be missed on the bar of a real barista.

VERTUO CREATISTA FOR EVERY MOMENT OF YOUR DAY

Give yourself a special coffee moment. Create all barista coffee styles at home with Vertuo Creatista.

MORNING:
Double Cappuccino

3 min Easy

AFTERNOON:
Golden Caramel Toffee Reverso

3 min Easy

EVENING:
Sweet Vanilla Flavoured coffee with cardamom & thyme affogato

3 min Makkelijk

Vertuo Accessories

Vertuo Mug Set - Medium

Set of 2 with spoons, 490 ml

€32.00
Lume Dispenser

Make your favorite Nespresso capsules shine in the Lume Capsule Holder

€29.00
Travel Mug - Terracotta

Small - 300ml

€23.00

My machine is not working properly. What should I do?

Troubleshoot

Frequently Asked Questions

1. Rinse and clean the water tank before filling it only with fresh drinking water. Put the water tank in place. 2. Ensure the capsule container and the cup support (if necessary for the selected cup size) are in place. For your safety, operate the machine only with cup and capsule container in position. 3. Turn the machine “ON” by pushing the button. The button will gradually illuminate as the machine heats up in approximately 15 seconds. 4. Place a cup of at least 0.5 l under the coffee outlet. Close the machine if open and lock the machine by turning the lever left to the lock symbol on the machine head. 5. Press the button 3 times within 2 seconds to start cleaning and let the cleaning procedure complete automatically. It will take less than 2 minutes before a flow comes out. The procedure consists of 3 cycles of pumping water in, internal cleaning and water flowing from the outlet to complete. 6. This operation may take up to 5 minutes. The procedure can be stopped at any time by pushing the coffee button. The button will go to steady light. In case you want to resume the cleaning process, push the button again. To brew a coffee, insert a capsule, then close, lock the machine by turning the lever left and push the button.

This turquoise blinking is linked to our new function: the "Coffee creations mode". Nespresso offers you a specific function to concentrate your coffee extractions to create your own recipes, enhancing the coffee taste with add-ons (milk, creamer, over ice...). With this function, the coffee volumes are concentrated as below: *For Espresso capsules: 40ml -> 25ml *For Double-Espresso capsules: 80ml -> 40ml *For Gran Lungo capsules: 150ml -> 40ml *For Mug capsules: 230ml -> 80ml For Bianco Piccolo and Bianco Doppio, the extraction parameters are already pre-programmed to be mixed with milk. You'll find the recipe recommendations on our coffee packaging. For Carafe style capsules, the recipes have been developed to be extracted without the "Coffee creations" mode function. The function is only available on select Vertuo machines (this excludes Vertuo Plus, Vertuo Evoluo and Vertuo). An update of your machine via the Nespresso App may be necessary to enable the function. To fully enjoy the benefits, we recommend brewing our Coffee+ range using only the official cup sizes. For the best in-cup results, we do not recommend brewing our XL (Alto Ambrato, Alto Onice), Cold Brew Style & Carafe Pour Over Style with this mode.

120ml	Milk
1 capsule	Barista Creations Bianco Leggero Coffee

1 capsule	Barista Creations Flavoured Golden Caramel (230 ml)
50ml	Whole milk
15g	Dulce de Leche
20g	Rosemary

1 capsule	Barista Creations Flavoured Sweet Vanilla (230ml)
90g	Whipped Cream
60g	Vanilla ice cream
5g	Cardamom
10g	Thyme

Vertuo Creatista Sea Salt

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Vertuo Creatista

A full assortment of coffee sizes and styles

Espresso

Double Espresso

Gran Lungo

Mug

Cold Brew

Carafe

Flat White

Cappuccino

Latte Macchiato

Caffe Latte

Warme Melkschuim

Specifications

Energy label

Power saving mode

Fast-heat-up time

Water tank capacity

Capsule container capacity

Dimensions (W x D x H)

Weight

Coffee creations mode

Connectivity

Milk function

Enhance your coffee recipes with Coffee Creations Mode

DISCOVER THE NEW CREATISTA MACHINE

VERTUO CREATISTA FOR EVERY MOMENT OF YOUR DAY

MORNING: Double Cappuccino

AFTERNOON: Golden Caramel Toffee Reverso

EVENING: Sweet Vanilla Flavoured coffee with cardamom & thyme affogato

Vertuo Accessories

Vertuo Mug Set - Medium

Lume Dispenser

Travel Mug - Terracotta

Frequently Asked Questions

Our products

Discover Nespresso

My Account

Customer care

MORNING:
Double Cappuccino

AFTERNOON:
Golden Caramel Toffee Reverso

EVENING:
Sweet Vanilla Flavoured coffee with cardamom & thyme affogato