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- Accessoires
- All accessories
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- Machines and coffee subscription
- Nespresso Subscription
- Read more about Nespresso subscription
- Manage your Nespresso subscription
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& Benefits
- Services & Benefits
- All delivery and order options
- Nespresso & More: Extra benefits
& Inspiration
- Sustainability and Inspiration
- Order recyclebag
- Recycling
- Sustainability & B-corp
- Coffee inspiration - Recipes and sustainability
- For companies
- Business capsules
- Business machines
- Business subscription for home
& Benefits
- Services & Benefits
- All order and delivery options
- Nespresso & More: Extra benefits
& Inspiration
- Sustainability & Inspiration
- Order recyclebag
- Recycling
- Sustainability & B-corp
- Coffee inspiration - Recipes and sustainabililty
Machine descaling, settings and troubleshooting
Nespresso Assistance offers step by step instructions and easy guides to help you make the most of your Nespresso machine and Aeroccino milk frother. Simply choose your model listed below and find everything you need to know about your machine including the available spare parts per machine.
Select your machine
- Citiz Platinum / & Milk
- Pixie 2023
- Essenza Mini
- Vertuo Pop
- Lattissima One (2021)
- Gran Lattissima
- Vertuo Lattissima
- Citiz / Citiz&Milk
- Creatista Plus/ Creatista Uno
- Creatista Pro
- Vertuo Creatista
- Aeroccino 4
- Aeroccino 3
- Barista
- Vertuo Pop+
- Vertuo Next
- Pixie
- Inissia
- Vertuo Plus
- Lattissima Pro
- Lattissima Plus
- Lattissima Touch
- Lattissima One (2020)
- Expert / Expert&Milk
- KitchenAid
- Prodigio
- Pixie Clips
- U / UMilk
- Gran Maestria
- Maestria
- Aeroccino+
Support and service
Machine defect
Read more about the repair options and how to register your machine for repair here: Repair options and registration
Machine registration
You can register your machine by logging in and going to 'My Account'. If you don't have an account yet, you can register here and add your machine directly.
Need help
Do you need help with descaling, or are you still having trouble solving your machine problem? Then contact our customer service. Our coffee specialists will be happy to help you.

Nespresso descaling kit
Pack of two descaling kits designed for our complete machine range.
€9,00