Orders for Standard Delivery placed after 1pm or over the weekend will be processed at our warehouse the next business day.

For any failed delivery with CourierPost where authority to leave in safe place* has not been granted please contact CourierPost to organise a redelivery or collection at a convenient time during business hours on 0800 268 743.

For more information about delivery, we’re available seven days a week to assist you on 0800 234 579 or Live Chat

*Leave in safe place must be selected for authority to leave to be applied to the order. Subject to courier’s discretion. Nespresso is not liable for any loss or damage to the parcel. 'Leave in safe place' not available on orders containing machines.

Orders for Standard Delivery placed after 1pm or over the weekend will be processed at our warehouse the next business day.

For any failed delivery with NZ Couriers where authority to leave in safe place* has not been granted please contact NZ Couriers to organise a redelivery or collection at a convenient time during business hours on 0800 800 841.

For more information about delivery, we’re available seven days a week to assist you on 0800 234 579 or Live Chat

*Leave in safe place must be selected for authority to leave to be applied to the order. Subject to courier’s discretion. Nespresso is not liable for any loss or damage to the parcel. 'Leave in safe place' not available on orders containing machines.

Orders for Saturday Delivery placed after 1pm Friday will be processed at our warehouse the following Friday.

A signature is required for all deliveries unless an authority to leave in safe place* is granted. For any failed delivery where an authority to leave in safe place has not been granted, please contact CourierPost to organise a redelivery or collection at a convenient time during business hours on 0800 268 743.

For more information about delivery, we’re available seven days a week to assist you on 0800 234 579 or Live Chat

*Leave in safe place must be selected for authority to leave to be applied to the order. Subject to courier’s discretion. Nespresso is not liable for any loss or damage to the parcel. 'Leave in safe place' not available on orders containing machines.

Orders on Twilight Delivery placed after cutoff or over the weekend (including public holidays) will be delivered the next week day between 6pm – 10pm.

A signature is required for all deliveries unless authority to leave in safe place is granted by you (subject to courier discretion). For any failed deliveries, please contact Pace Courier on 0800 501 502 to organise redelivery at a convenient time.

For more information about delivery, we’re available seven days a week to assist you on 0800 234 579 or Live Chat

*Leave in safe place must be selected for authority to leave to be applied to the order. Subject to courier’s discretion. Nespresso is not liable for any loss or damage to the parcel. 'Leave in safe place' not available on orders containing machines.

Orders for 3hr Delivery placed after 3pm (Mon - Fri) will be fulfilled and delivered the next day*.

For any failed delivery with Kiwi Express, please contact them on 0800 113 911 to organise redelivery at a convenient time.

For more information about delivery, we’re available seven days a week to assist you on 0800 234 579 or Live Chat

Nespresso Click And Collect service is available at all Nespresso Boutiques – Simply follow the steps below to avoid having to queue:

1. Place your order online
2. Select "Boutique Pick up" and an available Boutique location at checkout.
3. You will receive an email confirming your order is ready within 30 minutes of placing your order.
4. Head to the Boutique, approach the Nespresso Coffee Specialist at the front and show them your order confirmation to receive your order.
5. You can also add your Nespresso Membership Card to your Mobile Wallet via the App to access your membership benefits and streamline your next visit to the Boutique.

For Boutique operating hours, search for your nearest location here

Please note:

• During peak periods there may be delay in preparing your order, please show your order confirmation to prioritise your collection in-store.
• Boutique pick-up is available 1 hour after the Boutique opens and ends 1hr before close.
• Dependent on stock availability in the Boutique.
• Orders can only be collected during Boutique opening times.
• Orders will be held in store for a maximum of 7 days. If not collected, the order will be refunded.

For more information about Boutique Pick Up, visit us in store or contact us seven days a week on 0800 234 579 or Live Chat