Question 1

Where can I purchase a Nespresso Gift Card?

Accepted Answer

The Nespresso Gift Card can be purchased in Nespresso Boutiques.

Question 2

I am not a Nespresso Member, can I purchase a Gift Card?

Accepted Answer

Yes. You can purchase a Nespresso Gift Card for yourself or for someone else. To be able to make purchases with the gift card online and over the phone you will need to be or become a Nespresso Member.

Question 3

What are the amounts available on Nespresso Gift Cards?

Accepted Answer

The purchaser can select the value to add to the Nespresso Gift Card when purchasing it. This can be any amount between $20 and $500, in increments of $10.

Question 4

Are the card-holder and envelope free of charge?

Accepted Answer

Yes. The amount you choose to offer with the Nespresso Gift Card is the amount you will pay for it. It is also the exact amount the card's recipient will be able to use at Nespresso thanks to the card.

Question 5

Where can I pay with my Nespresso Gift Card?

Accepted Answer

The Nespresso Gift Card can be used to pay for your orders online at Nespresso.com, in Nespresso Boutiques and when ordering over the phone at 0800 234 579. A Nespresso membership number is required to make purchases online and over the phone.

Question 6

How can I pay with my Nespresso Gift Card?

Accepted Answer

In Nespresso Boutiques, please show the card to our Boutique Specialist before making your payment. When ordering by phone or online, please provide the Gift Card Serial Number and pin.

Question 7

Can I use the Nespresso Gift Card with other methods of payment?

Accepted Answer

You can use your Nespresso Gift Card to pay for all or part of the order's amount. In the latter case, you can complete the payment with one additional method.

Question 8

Can I use the Nespresso Gift Card to pay for several orders?

Accepted Answer

Yes. As long as your Nespresso Gift Card's balance is positive, you can use it.

Question 9

Can I use several Nespresso Gift Cards to pay for one order?

Accepted Answer

Yes, you can pay for one order with several Nespresso Gift Cards.

Question 10

Can I use the Nespresso Gift Card to purchase any Nespresso products?

Accepted Answer

Yes, you can use the Nespresso Gift Card to purchase any product available in our Nespresso Boutiques, online or over the telephone.

Question 11

Is the Nespresso Gift Card reloadable?

Accepted Answer

The Nespresso Gift Card is not reloadable. It is not a credit or debit card.

Question 12

How can I check the remaining balance on my Gift Card?

Accepted Answer

You can check the balance of your Nespresso Gift Card by calling 0800 234 579 or on the “View Your Gift Card Balance” section of this page.

Question 13

Can I return a Nespresso Gift Card?

Accepted Answer

Nespresso Gift Cards are not refundable and cannot be redeemed or exchanged for cash.

Question 14

Can I cancel/return an order paid for with a Gift Card?

Accepted Answer

Yes you can, if your order satisfies the conditions of our current returns policy. The value of the purchase will be refunded onto your account as a credit, to be used for future purchases.

Question 15

Can the Nespresso Gift Card be used in another country?

Accepted Answer

The Nespresso Gift Card is only valid in its country of purchase and in its currency of purchase. Nespresso will not accept Gift Cards purchased in other countries.

Gift Card Page | Accessories | Nespresso