CitiZ&Milk Platinum C Stainless Steel Coffee Machine

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Cash on delivery
The payment on delivery can be made in cash or, if the delivery takes place in Bucharest, you can also pay by card. Upon delivery please specify to the courier the payment method of your choice.

Free delivery* for any coffee machine
If you place your order before 3 P.M. during working days it will be delivered to the address you have provided, in Romania, within 2 working days**.

For more information please visit our Nespresso Services page.

*Free Delivery is not available for the delivery in the area of the Danube Delta if transport by ferry is needed. Our Customer Care Centre will contact you with more details.
**In exceptional cases, for example unfriendly weather conditions, delivery required in inaccessible areas or during busy periods of the year (Christmas etc.) your delivery might suffer delays.

You have the right to return any merchandise that does not suit you within 14 days after receipt of the order.
Nespresso will only accept returns of merchandise in their original condition and packaging accompanied by the invoice. When returns are properly completed, Nespresso shall reimburse the price of the returned merchandise and the invoiced delivery charges within a maximum of 30 days upon reception of the returned merchandise. The return postage will be at your charge.

Please visit our Nespresso Terms and Conditions page to see our full details about Return Policy.

The value of a product can be returned to the buyer within 14 days and exclusively in the boutique from which it was purchased, under the following conditions:
- The returned product must be accompanied by the original purchase receipt (tax receipt)
- The coffee machine or Aeroccino must be functional and in normal parameters, with no signs of wear
- Coffee and food products may only be returned in their original, undamaged packaging
- The product must be purchased in the Retail channel (Nespresso boutique), products ordered online or by telephone can only be returned by courier, according to the General Terms and Conditions of Sale.

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The return will can be made within 14 days after receiving the parcel, at your expense, by courier, to the address FM ROMANIA SRL: Strada no 57 Bradului Street, Dragomirești Deal village, Dragomirești Vale commune, Ilfov county, zip code 077096, phone 0800 008 300, email Nespresso.Romania@Nespresso.com.

The returned product must be in the same condition in which it was delivered. Products with physical alterations, traces of excessive use and/or unauthorised intervention, etc. will not be accepted for return. For health protection or hygiene reasons, coffee and other food products purchased at distance will not be accepted for return if the products have been unsealed. If these conditions are met, Nespresso will refund the value of the products within a maximum of 14 days, exclusively to the account of the credit card on which the payment was made. If you have paid in cash by courier, you will be contacted to send us your bank details so that we can refund the amount to your bank account.

To exercise your right of withdrawal you must inform us about your decision by completing the withdrawal form sent by Nespresso representatives or by sending an e-mail to Nespresso.Romania@Nespresso.com or by calling at 0800 008 300.

Whichever method you choose, you will need to provide the following information: your name, postal address, telephone number and e-mail address, as well as the original order number (with which the goods were delivered), the number of units returned per product and the code for each product. This information must also accompany the parcel being returned for identification upon receipt in the central warehouse and processing of the return.

If you wish to receive products other than those originally ordered, you will need to place a new order.

For more details on return conditions, please refer to the General Terms and Conditions of Sales section under Legal Mentions.
DOWNLOAD RETURN FORM

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Both Original and Vertuo provide a high quality coffee that is larger than an Espresso (40ml). However, thanks to the Centrifusion™ technology and the new range of Vertuo capsules, we can offer three coffees that are bigger than an Original Lungo: Gran Lungo(150), Mug(230ml) and Carafe (535ml). This is alongside a cup size that is unique to Vertuo – the Double Espresso (80ml)

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The two systems are different and appeal to different types of coffee lovers.The Original range is designed for people seeking the classic espresso and espresso-based coffees, while Vertuo is for those who prefer a large cup of coffee. Furthermore,the technology used is also very distinctive; Vertuo uses gentle Centrifusion™ extraction, while the Original machines use a high-pressure 19 bar extraction system to release the fresh aromas from each capsule.

 

 

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Because this new technology is an innovation from 2014 and the process of extracting is different for Vertuo and Original Line. The Original line is well known for high-pressure 19 bar extraction system and is designed for coffee lovers which prefer the coffee extracted the classic way, espresso and lungo, whilst Centrifusion™ is designed for larger amounts of coffee extracted.

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No, the Original Range is the foundation of Nespresso, which has facilitated the spread of the Nespresso experience to millions of members. As we are constantly looking to innovate, the Vertuo range is the alternative for members who prefer to extract the assortments in higher quantities than the classic ones, Ristretto ,Espresso or Lungo.

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No, due to the fact that this new range is equipped with the Centrifusion™ technology, it is more silent than the Original range.

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Due to the fact that the Vertuo range uses different types of pods, of a different size and also a whole new technology, the original line is not compatible.

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Yes. All Vertuo capsules can be recycled through the existing system for Nespresso capsules, following the same process as the original line. The two types of capsules can be collected together.

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Due to the fact that the Vertuo capsules are slightly bigger than the Original line, as they contain more coffee, it is required to use more aluminium. But, thanks to the recycling process we aim to re-use as much as we can the aluminium collected from the used capsules.

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We try to innovate our promotions and systems continuously, in order to offer the best experience to all our members. Therefore, we will try to create limited editions for the Vertuo line as well.

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When it comes to crafting our blends, the process is unique. This includes a rigorous bean selection, expert blending, roasting and grinding for an optimal interaction with the specific brewing parameters of the Vertuo machine. With 31 blends and 5 extraction sizes available, we are confident you will be able to find a Vertuo option to suit your perfect coffee moment.

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The price of Nespresso Vertuo capsules reflects the innovative technology and the versatility that the machine offers in brewing multiple coffee preparations and varieties with the same, high quality in cup result. The sophisticated Vertuo capsules incorporate new technology, including a bar code on each capsule, which facilitates a product-intelligent extraction system, allowing the machine to recognize our masterful crafted assortments.

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Vertuo Pop is designed mainly for household use but it is also compatible for use in small offices so it will not overheat.

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You will need to reset to factory settings by following these steps:

Open the machine head and let the used capsule be ejected.

Close the head. Leave the handle in “UNLOCKED” position.

Push the button 5 times within 3 seconds. The button blinks 5 times orange and changes than to steady white.

You can also use the App to do a factory reset.

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Nespresso coffee capsules contain between 5 grams for the Espresso range and 6 grams for the Café Lungo range of fresh roast and ground coffee.

 

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Flavors come in the form of a very fine powder, added to the coffee after grinding. As they are specially designed for Nespresso to make a perfect and original harmony with our Livanto, the flavors have been recreated using a blend containing natural substances. These natural substances have natural origins like plants or flowers, with at least part of the natural substance originating from a base component of the characterized flavor. The flavors do not contain any food allergens.

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Nespresso coffee varieties contain between 60 and 90 mg caffeine.

The caffeine concentration depends partly on the amount of coffee used to prepare the coffee, and the variety of green coffee used in the capsule.

Also the level of caffeine will depend on the amount in which each variety is extracted.

The Robusta origin contains an average of 2.4% whereas the Arabica origins contain approx. 1.2% of caffeine. Decaf capsules contain less than 0.1% of caffeine.

Below are examples or average caffeine contents according to the type of coffee preparation (values are based on UK Food Safety Authorities 2001): Cup of filter coffee: 40-100 mg Mug of instant coffee: 40-100 mg Tea cup: 25-110 mg Standard cola drink: up to 50 mg Standard energetic drink: 80 mg Black chocolate bar: up to 50mg (Milk chocolate. 25mg).

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Nespresso Original and Vertuo capsules can be purchsed as mentioned below:

• online, on www.nespresso.com
• phone call, to 0 800 008 300 (free of charge, reachable from any national network)
• Bucharest sales points:
  • Nespresso Boutique, Calea Dorobanților no. 210
  • Băneasa Shopping City
  • Afi Cotroceni
  • Sun Plaza
• Nespresso Pop-Up Boutique Vivo! Cluj-Napoca, Avram Iancu 492-500, Florești, ground floor, entrance 2, zip code 407280, Cluj Napoca
• Nespresso Pop-Up Timișoara, 2 Piața Consiliul Europei, zip code 300627, Timișoara
• Nespresso Pop-Up Brașov, Mall AFI Brașov, 78 Bd 15 Noiembrie, zip code 500097, Brașov

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Nespresso Original Live and Vertuo Line machines are available as below: 

• online, on www.nespresso.com
• phone call, to 0 800 008 300 (free of charge, reachable from any national network)
• Bucharest sales points:
  • Nespresso Boutique, Calea Dorobanților no. 210
  • Băneasa Shopping City
  • Afi Cotroceni
  • Sun Plaza
• Nespresso Pop-Up Boutique Vivo! Cluj-Napoca, Avram Iancu 492-500, Florești, ground floor, entrance 2, zip code 407280, Cluj Napoca
• Nespresso Pop-Up Timișoara, 2 Piața Consiliul Europei, zip code 300627, Timișoara
• Nespresso Pop-Up Brașov, Mall AFI Brașov, 78 Bd 15 Noiembrie, zip code 500097, Brașov

 Nespresso machines are also available in our partner shops; the list is available on www.nespresso.com.

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We test the RELOVE espresso machines with original Nespresso capsules and we recommend you to do the same for perfect results.

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RELOVE espresso machines are refurbished with care and brought to their original condition. They are as new from the functional, mecanical and esthetical . The RELOVE machines are working perfectly.

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